British Airways

2 hours ago

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2 hours ago

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Adward N.

2 hours ago

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Eduardo Alejandro Castillo E.

2 hours ago

I needed assistance and decided to call this business at 18885597870.The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

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2 hours ago

I needed assistance and decided to call this business at 18337089019 The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

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2 hours ago

I needed assistance and decided to call this business at 1855/657/6600 The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

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3 hours ago

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3 hours ago

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3 hours ago

I needed assistance and decided to call this business at 1888-559-7870. The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

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Adward N.

4 hours ago

I needed assistance and decided to call this business at 18556575135. Telephone Number and customer assistance,The response time was decent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally. read more

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Todd V.

5 hours ago

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Joey T.

29 minutes ago

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Moniqua S.

30 minutes ago

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T P.

7 months ago

I've never had such an unpleasant experience with an airline. British Airways completely failed on every level -- from customer service to basic passenger care. Communication was horrible, staff were rude and dismissive, and there was absolutely no accountability from anyone. I have food allergies that were communicated well in advance, yet my meal requests were ignored both ways. The airline showed no sensitivity or understanding -- just excuses and indifference. Even after the flights, their customer service was unhelpful and unapologetic. For an airline that claims to represent quality and service, this was a complete disappointment. I won't be flying with British Airways again, and I wouldn't recommend them to anyone who values professionalism, respect, or basic decency. read more

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J E.

127

3686

13207

2 years ago

We had plans to be in Paris, by way of Heathrow which were diverted when we had a serious problem with our plane and had to turn around over New Foundland and come to BOS. The staff on the plane were very accommodating and helpful and so were the airport staff. When we returned the next day to re-start our journey (this time from this airport) to LHR, the staff was very helpful in getting our ticket changes resolved. Mimizo was our ticketing agent and she truly went the extra mile to assist us. Thanks for your hard work, dedication, and great customer service! read more

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Feefa C.

10 months ago

Best food EVER!!!!! The flight attendants were the nicest ever. I got so much sleep and it was so comfy. The sunset was I was in the aisle seat so I couldn't control the window up and down so i couldn't see well. But it was THE BEST! FLY BRITISH AIRWAYS read more

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Marie M.

8 months ago

I recently booked Club World tickets (business class) for myself and my son from Boston to Johannesburg. I paid $11,636.82 for two tickets. Where do I even begin? The seats were like sitting in an old-fashioned winged back chair with an ottoman that you would find in a 1800's museum! No room, no privacy, hard and the passengers in the middle seats, had to climb over me in order to get to the bathroom!!!! That, along with being on the isle with people continually bumping into me, made it impossible to sleep and was extremely uncomfortable. Because the seats were not straight, rather set in a yin-yang configuration, my arm against the other seat had to always be bent or placed over my stomach. The controls to my seat and the TV on the flight from London to Johannesburg were not working properly, so I could only get the seat to move small increments by continually pressing the controls and even at that, the staff had to manually position my seat at times. My TV had to be rebooted three times. Oh, and did I mention, there was no WiFi on the flights as well?! My son sat in the middle seat and he had to sleep shoulder to shoulder with someone he did not know with absolutely no separation between them, again making this a very uncomfortable awkward situation. There was no storage other than the small draw next to the floor so if I needed something, I had to move the seat to an upright position in order to get anything out of it. I thought flying business class would be such a treat, but instead I'm left with an enormous bill for a horrible experience. I am livid that British Airways had the audacity to charge me $11,636.82 for these tickets that were premium economy at best!! I complained to the airline and get this.....I was offered $280 E-ticket for my next flight!!!! I will never ever book a flight with British Airways again and I would caution anyone thinking of booking with them, especially business class tickets, run away and go with another airline. read more

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Phil S.

255

2 years ago

Imagine taking the worst of Spirit, Frontier, and Ryanair and combining them into one AWFUL airline... and you get British Airways. There are many air carriers, just do yourself a favor and avoid BA. My wife took a round trip BOS-LHR-BOM. The second flight LHR was cancelled due to poor maintenance and she was going to be very late and miss a critical train connection. BA didn't care until at 3am Boston time, I called them and harangued them into putting her on an earlier flight. That only took a hour. On the way home, her first flight was 6 hours late again, causing her to miss her connection home - and there were no other flights available for 2 days. They initially refused to sign her over to another airline, but again, at 3am I harangued them into putting her on a Lufthansa flight, which was flawless. After return, BA REFUSED to comply with UK law to reimburse, and then finally refunded less than 50% of what they should have. take a look at trustpilot to see how BA is screwing thousands of other people. It's crystal clear that BA doesn't care about their customers or maintaining their aircraft. read more

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Maureen D.

1 year ago

After a cancelled flight in March 2025, it's been a series of delays in getting a refund. endless waits only to get an ineffective bot chat that can't answer my questions. extremely poor customer service. On a different flight, cold air was blown into the cabin for the entire 9 hour flight. read more

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I M.

3 years ago

British airways is just like Spirit airlines but NOT cheap flights. I purchased first class, international going to USA-Rome. ROUND TRIP. Pros Zero! Nothing good! Cons All flights and connections DELAYED for 1 hour. Worst catered for special diet. Worst vegetarian meal I ever had. No snacks in flight. Lazy bad and rude customer service in flight. Connection flight they want me to check in my carry on bag, because I was NOT "club world" even know I was first class round trip. On connecting flight they gave me an extra small dirty seat. read more

British Airways - "first class" International connection flight - Airlines Near Me - Boston, Massachusetts

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Chris B.

1 year ago

Website is horrible--tried to checkin online and it sent me in a loop several times where I had to login again and again. Paid for seat selection so I could have an aisle seat only for it to be unexpectedly changed to a middle seat, no explanation offered. Also paid for extra checked baggage and they tried to Charlene me again because it wasnt in the system, luckily I had email receipt. Audio terrible on inflight entertainment. I had booked BA because I flew them years ago and had thought they were good; never again. read more

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Xiao Z.

11 months ago

Would give negative star if possible. Booked my flight with British Airways that was supposed to leave from Boston Logan at 7:35 PM tonight to arrive in London for 7:35 AM. Got to the airport and passed security at 4:30PM. Saw the airplane at the gate and announcement hoard indicate the departing time is now 30 minutes early. Great. At 6:15PM, 15 minutes before boarding we passengers got an email and text message informing us that due to "technical problem" BA made the "difficult decision to delay overnight" with no definite time in sight. Then called the BA for agent to put me in different flight and was told all flights from BA and Virgin bound to London this evening are fully booked. And only then told the flight has been delayed for 12 hours. There's no announcement for any compensation not even for meal or lodging voucher. I have no choice but to wait at the airport for 12 hours. This is purely unacceptable, especially when given that the plane was already there at the gate well before boarding time and only announcing delay of 12 hours 15 minutes before boarding! And no compensation whatsoever! Do NOT book flight with British Airways unless you relish the inconvenience and its ridiculous logistics. read more

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Diane G.

2 years ago

Too bad we can't give a 1/2 star We flew to Rome on British Airways (BA) arranged by Costco Travel. We arrived an hour late and worried there could be trouble with the arranged car. We got our luggage (20 minutes) and met the car transport and actually had left the airport when we realized we had left a carry-on on the plane. We returned and I spent over 20 minutes going back through security back to customs where they said baggage left on the plane would be at lost and found. I found lost and found but no one was there for BA, after 20 minutes with the car waiting I left and we went to the hotel. We immediately called British Airways for the phone number of their lost and found and THEY DIDN'T HAVE IT! They didn't try to help us - they said "it's the Rome Airport running lost and found." We found multiple numbers on the internet for the lost and found, no one answered, but some we left messages. We found an e-mail where we sent a detailed description of the carry-on but no one ever contacted us. Our hotel in Rome is about 45 minutes from the airport $40-$80 by train or bus so we called British Airways again as we were willing to go back to the airport lost and found if the carry-on was there but once again BA declined to help in any way. Stuart is semi-retired, Diane retired the first year of covid. The kids are grown, covid is no longer a pandemic, and we have the time and finances to travel. We will travel but not using British Airways read more

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Emily C.

4 years ago

We had such a stressful month in Dec 2020 when relocating back to the UK from the US. The guy (wish I could remember his name) at the BA Boston ticket counter made it so much better. After the vet screwed up the paperwork for our ESA dogs and we had to spend 21 nights in a hotel in Hyannis, MA. We must have looked so rough when we got to the counter, as the gentleman sorted out all the issues, didn't charge us for all our luggage (but it all got to Heathrow). We were on the last flight that ESAs were allowed on BA, but they made sure we were comfortable, loaded first and everything went fine. The food, though we weren't really hungry due to the stress, was good, fresh and hot. Thank you so much, to everyone involved as our homecoming wouldn't have happened without your help. read more

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Tanya M.

2 years ago

We had a horrible experience with BA, flying from Marseille to Denver. The first flight was delayed and missed the plane to the second flight. Then they flew us out to Portland and we were standing by BA customer service desk for 3 hours without any service or help. I had to book a flight with another carrier to get home. BA is not even trying to compensate for our flight. read more

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Terence G.

2 years ago

Worst flying experience I've ever had, and we haven't even left the ground yet. 1/2 hour late to start, then 2 hours on the ground going nowhere. All for some mysterious "cargo" with "incorrect paperwork"....Im gonna a miss my flight to Spain, and probably end up sleeping at christless Heathrow. read more

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Nathan L.

Elite 19

117

8 years ago

My first British Airways experience was a mixture of very good and very bad. The experience was a round trip flight Boston to Geneva with a stop short layover in London The bad parts were: -We were involuntarily bumped off the first flight. This totally messed up our scheduled 10-day hike in Europe. We didn't even get the opportunity to volunteer. We just showed up and the check in and were told there was no seat for us because the plane was changed to a smaller one. Not sure why we were selected to be involuntarily bumped but it looked like the people getting seats had giant litters of children. So I guess in one way it was good for us to be bumped off that flight. -We got a compensation in the form of a debit card. Which is good. However, if you ever get a BA compensation card be careful. It is very easy to lose the money. The card expires after 3 months and any unused money goes back to BA. If you forget your PIN, there is no way to retrieve it; the money goes back to BA. No replacements if lost or stolen. -There check in at Boston is very inefficient. There is no self check in kiosk so everyone has to stand in line if they didn't check in online. -The return leg from Geneva to London was also delayed one hour, so we arrived back to Boston a day late. In the end, BA ended up having to pay for hotels for us on both the outgoing and return flight. Now the Good parts: -The British staff were very nice both on the ground and on the plane. . Some of the American staff at the Boston desk not so much. But one manager did give us lounge passes and an upgrade to compensate for being bumped. -Speaking of upgrades and lounge passes, getting into the lounge and on to business class for the red eye portion was really nice. That is why they get one star back. The lounge has great free food, alcohol and an espresso machine. -The free hotel in London had very good food. Maybe this trip was just a lot of bad luck. I might try British again if they offer a good price and it's not 100% essential to reach my destination on time. read more

British Airways - This is the only option for airport check in. No self service kiosks - Airlines Near Me - Boston, Massachusetts

British Airways - They could have called us when they knew we were kicked off the 10:50 PM flight and asked if we could have made one of these earlier flights - Airlines Near Me - Boston, Massachusetts

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Caitlin G.

291

8 years ago

I've flown BA several times now, and each time has been an absolute pleasure. They're my favorite airline hands-down over any others that I've travelled with. Flight attendants and pilots are always so courteous and kind, and they keep it classy. It's definitely the best value for service and price, and their on-board meals are pretty tasty. They also give you complimentary wine, although I noticed on my last flight they were less generous with that than they used to be - I only got one glass whereas before I used to get at least two or maybe three rounds, but they've probably done away with that as 1. People could get wasted very easily and 2. It saves money. I've always enjoyed their in-flight entertainment as well, there's a wide selection. I had the opportunity to sit in their Emergency Exit row and that was amazing for leg room; as it was an international flight the plane was huge and the row faced a small corridor leading to the restroom, so there was no barrier or wall, you had free reign to stretch to your heart's content. A+! The regular Economy leg room is decent, I don't think any airline has better leg room than any of the others in that regard, so it's fairly standard. I've never had an issue with them at all such as lost luggage or a delayed flight. Whenever I've needed assistance, they've always been there to help with a smile. I would highly recommend them to anyone traveling internationally or locally within the UK. read more

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Kaori M.

269

1738

1482

8 years ago

British Airways has issues. My flight to Boston to Geneva on Friday night, the airplane was downsized. So 55 people couldn't get in. One of them was me and they didn't even allow me to check in. They sent me to a hotel which is just a few miles from my place. Then I had to take the next day's flight. On the way back from Geneva to Boston, the first flight was delayed, so I missed the flight from London to Boston. They sent me a hotel (again), and had to take the next day's flight. Yikes. read more

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Gez L.

Don’t See Your Question? Ask Away!

428

546

6 years ago

Smooth easy check in during these Covid times. Staff member made sure I had the appropriate health journey forms completed for my arrival to London UK. Also directed me to the only food establishments that were open. read more

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Eric L.

Elite 24

257

615

5 years ago

As a BA Platinum member, customer for over 20 years, and frequent traveler, I can attest to the negative reviews of horrible policies and poor customer service. Recommend calling during UK normal business hours, which is 10% better than the F service of the outsourced customer service agents. Universally they blindly follow stringent BA policies even when flight schedule problems originate with BA canceling flights. They never reimburse you for your trouble in any way. I will re-establish record with Air France or Lufthansa for future European destinations. read more

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Jenna W.

199

6 years ago

When coronavirus initially began, my flights were cancelled and they refused to provide a refund or voucher. I have a bad immune system and was extremely afraid to fly abroad when Coronavirus was spreading. They charged me the entire trip, refused to provide a voucher and kept telling me it was a 'no show' when I couldn't get in contact with them! I'd wait 8 hours and then would be hung up on! I told the company, "you'd rather your customers die and take all necessary precautions to keep them safe!" I lost $600+ dollars, but at least I'm alive.... no thanks to British Airways.. read more

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Steve G.

3 years ago

We recently took a vacation to Santorini Greece and Italy first class on British Airways .They delayed our flight from Boston and we missed our connecting flight. They booked us on another airline since the next flight on British Air was the next day. We got to Santorini, but our bags were not there. They lost them for 4 days, and we had no clothes or anything. We were forced to purchase everything we needed. On our return flight, that was also delayed, we barely got on our connecting flight back to Boston. Unfortunately, they also lost one of our bags again on that flight. That bag was found in London, and returned a few days after we returned to Boston. There was also a problem with my broken seat, but that was minor compared to everything else. I have been trying to get British Air to compensate us for these issues, but they make it very hard to get any answers or compensation for their mistakes. I thought British Air was the best airline in the business, but not any longer. I was very unhappy. I would not recommend them. The staff on board is very nice, but their system is a train wreck. read more

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Helen M.

6 years ago

Be wary! A $25 fee is charged for calling to book flights. This happened to me even though I mentioned I was unable to book online. I cancelled this flight due to the pandemic and after several lengthy phones calls was told that my full refund was minus the $25 fee. You may say it's only $25 but money aside it was sneaky of them not to be upfront during the cancelation process. read more

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More info about British Airways

1 Harborside Dr
Boston, MA 02128
East Boston
Directions
(800) 452-1201
Call Now
Visit Website
https://www.britishairways.com

Hours

What time does British Airways open?

British Airways is open 24 hours on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

What time does British Airways close?

British Airways is open 24 hours on Monday, Tuesday, Wednesday, Thursday, Friday, Saturday and Sunday.

Mon-Sun Open 24 hours

Other Amenities

Does British Airways have free WiFi?

Yes, British Airways has free WiFi.

British Airways Reviews in Other Languages

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1 Review

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**FOR 24/7 immediate help** call 1 (866) 738-𝙾685** to reach main customer support. They can help with booking management, flight changes, and other travel-related requirements.

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Review Highlights - British Airways

“I've always enjoyed their in-flight entertainment as well, there's a wide selection.”

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JetBlue

2.7(772 reviews)

0.4 mi•East Boston

I needed assistance and decided to call this business at 18668673648. The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

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Spirit Airlines

1.5(575 reviews)

0.6 mi•East Boston

I needed assistance and decided to call this business at 1877-251-1811. The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

I needed assistance and decided to call this business at 1855-271-1818. The response time was…read moredecent and the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

Spirit Airlines employees busy talking to each other instead of letting the psgrs know why we are not boarding 30 min past time

Flight canceled after 5 hours delay at 12am. Took 6 hours waiting in line to get refund/rebook. 26 hours DC to Vegas!!!

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5 hours delay and then took more than 6 hours in line to get rebooked for a flight on next day! Does it worth?!!!! up to you!

Delta Airlines

2.3(239 reviews)

0.4 mi•East Boston

It looked like a good size plane from the outside, an Airbus A321 which can hold over 200…read morepassengers. However, when we sat down in the first class cabin, I had to ask, "Honey, who shrank the plane?" The plane looked new, and was very clean. The seats also looked new, and there was a nice flat screen to watch movies. But the legroom felt really tight for first class, and the seat recline felt very limited. When my laptop was stowed under the seat, there was just enough space for my feet on the floor. The meal was very good (always go with the chicken - in this case chicken thighs), and the flight attendants were very attentive. The plane departed and arrived on time. Overall, a good flight except for the scant seating.

I would like to take a moment to thank the team Member Maha…read more(BOS Terminal E Sky Priority Line) for being so kind and going above and beyond to help me after my flight was cancelled. She was patient and went the extra mile when she truly did not have to. Not only did she take on my issue when I was not departing from her terminal, but she also answered each of my questions calmly and kindly and escalated it via phone. Because of her kindness, I got rebooked on the next flight out. This kind of patience and kindness is rare in the customer service industry and even exceptional among the interactions I've had with Delta over the last 12 months. I'm so grateful to her. I hope that this kindness will be remembered when she is up for promotion and/or performance review. Indeed, this is the kind of team member Delta could use more of at every level.

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Landing in LA!

Aer Lingus

1.9(87 reviews)

0.2 mi•East Boston

We flew on Aer Lingus multiple times from Boston to Dublin and the staff were phenomenal. We didn't…read moreknow UK regulations changed recently and everyone needs a Visa now to enter the UK so the Aer Lingus check-in attendant at Logan airport was so patient, kind and tech savvy and walked us through every step on our cell phones where we had to download the app, fill it in, and pay the fee. Then on the plane the flight attendants were so sweet. Our flight left on time. No delays and the Beef Stew dinner with roasted potatoes and string beans they served after being in the air for only an hour was fantastic. I watched a movie, drank 2 glasses of complimentary wine and slept a little with the complimentary blanket over me. Aer Lingus is definitely one of my favorite international airlines.

Aer Lingus left my bag behind in Dublin on a flight from Boston to Geneva. In the bag was all my…read morehiking gear for a multi day hiking trip in Italy and France. I could not begin my trip without it. At the time I was promised compensation for hotel and transportation costs that were incurred while I waited 24 hours for the bag to arrive. 8 months later I'm still fighting with them. They now say they would have bought me a toothbrush, but are not liable for any other incidental costs surrounding their lack of care. The response from customer service has been glacially slow and seems to be from a bot. Any other airline would have put me up for a night and compensated me for the transportation cost and lost lodging. Not Aer Lingus. Stay away from this airline.

Pillowcase stuffed into the ceiling of the plane.

It's all Green!

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Lufthansa

2.5(27 reviews)

0.1 mi•East Boston

I needed assistance and decided to call this business at 18885510145. The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

Lufhansa A340

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United Airlines

1.7(230 reviews)

0.4 mi•East Boston

The flight attendant on flight 3682 Nadia went out of her way for my wife and I…read more We were reform a memorial service for our daughter's future mother in law. Nadia is a special person who anyone would do well to copy.

Awful experience brought me to tears, and the supervisor said "are you done yet"? I will never fly…read moreUnited ever again. Worst customer service. The gate attendants make up rules that contradict their own website. I was told "we make our own rules here" by a United gate agent when I told him he was breaking ACAA regulations by changing my seat due to my service dog. He refused to read the website rules, his supervisor could not figure out computer. I was booked into a seat for which I paid for extra leg room, showed them confirmation but they overbooked the flight and tried to give me a different seat 20 rows back because I had a service dog. This is illegal and they were nasty about it. My dog was perfectly well mannered and professionally trained. Worst customer service of any airline. I will NEVER fly United again.

Vegetarian option was pretty good. Chocolate pie is my fave. 7.5.22.

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Holder for mobile devices (tablets, phablets, phones) in Boeing 777 flight from BOS to SFO. Interesting..

American Airlines

1.7(353 reviews)

0.5 mi•East Boston

This is just a review for the transcon Boston to LAX Flagship First service on AA's unique A321T…read moretranscon aircraft. This is a unique service offered only on the A321T and offered only from Boston to LAX, JFK to LAX, and JFK to SFO and JFK to SNA. The A321T is uniquely configured with Flagship First, Flagship Business, and economy. The amenities and seating in the premium cabins is much more akin to a widebody aircraft with lie-flat seating offered in first and business and seatback screens throughout the aircraft. Sadly, these aircraft will soon be retired as AA moves toward eliminating Flagship First systemwide. The seating in first is 1-1 which offers a lot of privacy. The seatback screen is large and high definition with a wide selection of movies and other entertainment options. Noise cancelling B&O headsets are also distributed. The meal service in first is enhanced versus what is offered in business including higher end touches on the meal tray like individual salt and pepper shakers and a metal napkin holder. There is also actual champagne in first versus prosecco in business. There is also a soup course in first which is not offered in business. The flight attendant was great and offered an attentive and premium service. Baked on board cookies are also offered prior to arrival. Overall, this was a great transcon flight on AA. Sadly, it's the exception and not the rule as service and amenities on other AA flights leaves a lot to be desired.

What has happened to American? It used to be my go to airline, but lately flights are cancelled,…read morethe planes are dirty, on plane restrooms are out of order (?!), flight attendants are surly. Delta here I come.

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American Airlines Terminal B, Boston Logan International Airport

Boston Logan International Airport

3.1(2k reviews)

0.5 mi•East Boston

The bathrooms at baggage claim are the BOS!…read more Boston Logan is rough around the edges, sure it's got its faults. But this was one of the cleanest most spacious airport bathrooms. Overall, not sure if I'd recommend the airport as it can be a mess but if you're looking for a loo terminal B near baggage claim 1 is the place to be!

I've flown in & out of this airport countless of times but only just recently had an uber pick me…read moreup instead of a beloved friend or family member. And sincerely? Wtf. The rideshare pickup zone is literally a mile walk away, with little to no signage guiding you in the right direction. (It's across the sky bridge on level 4, by the way). My patient uber driver waited far too long for me to find him at 3:30 AM. SIGNAGE, LOGAN, SIGNAGE! I promise we can read, just give us something to read that tells us where to go!

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Boston Logan Airport

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Cape Air

2.5(81 reviews)

0.3 mi•East Boston

Another Cape Air plane

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Air France

3.2(32 reviews)

0.0 mi•East Boston

Love this Airline nice service nice staff love this airplane economy has nice legroom

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42 reviews that are not currently recommended

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Chrish C.

1 month ago

The main 24/7 "customer service" number for "British Airways" is *+1 (8 5 5)-5_8 8-36.28™®, ensuring smooth and responsive support for all travel needs. This (toll-free) customer service line, open 24 hours, helps you connect with a (live agent) to get reservation support, manage bookings, process cancellations, request refunds, and handle baggage inquiries efficiently. You can also check the "Contact Us" page for more assistance. I traveled with this airline recently, and the overall experience was smooth and well coordinated. From booking the ticket to collecting my baggage at the destination, the process felt organized and passenger-friendly. The ticket was booked online a few days before departure. The website was easy to navigate, and all important details such as flight schedule, fare summary, baggage allowance, and seat selection were clearly mentioned. The payment process was quick, and I received confirmation immediately, which gave me confidence that everything was properly arranged. On the day of travel, I completed web check-in to avoid waiting in long lines. At the airport, the ground staff were polite and professional while assisting passengers. They managed the counters efficiently and handled queries calmly. Boarding was announced clearly and carried out in an orderly manner. The flight departed close to its scheduled time, which made the experience more convenient. Inside the aircraft, the cabin was clean and well maintained. The seating was comfortable for an economy-class flight, and the leg space was reasonable. The cabin environment felt calm throughout the journey. The crew members were friendly, attentive, and professional. They responded quickly whenever assistance was required and ensured passengers were comfortable. In-flight service was satisfactory. Meals and beverages were served on time, and the quality was decent. Safety instructions were explained clearly before takeoff, and the crew ensured all guidelines were followed properly. Their communication was polite and reassuring, which added to the overall positive experience. The landing was smooth, and the arrival procedures were handled efficiently. Disembarkation was managed properly, and baggage delivery was timely. My luggage arrived safely without any damage or delay. Overall, the journey was comfortable and hassle-free. While there is always room for minor improvements, such as additional entertainment options or expanded meal choices, the overall service quality was reliable. Based on this experience, I would consider choosing this airline again for future travel.!! read more

Ophelia K.

2 months ago

For * Airlines* main 24/7 immediate *customer service* assistance, * +1 (855) 526 03.84℠ is the official phone number, connecting you directly with a live agent. This support line, helps with flight bookings, ticket changes, cancellations, refunds, and other travel-related concerns, ensuring quick, inquiries, reliable, and hassle-free environment. ##Commitment to Sustainability## The airline demonstrates a strong commitment to environmental responsibility through continuous investment in fuel-efficient aircraft, emissions reduction initiatives, and active participation in carbon offset programs. These efforts reflect a clear focus on minimizing its environmental footprint while upholding exceptional service standards. ##Rewarding Loyalty Program## Frequent travelers are well rewarded through a comprehensive loyalty program that offers exclusive benefits, including priority services, lounge access, and flight upgrades. These perks significantly enhance the overall travel experience and foster long-term customer engagement. ##Seamless Connectivity and Global Reach## With an extensive global network connecting major cities across continents, the airline provides convenient travel options and efficient connections for international passengers. Strategic alliances and partnerships further expand its reach, ensuring greater accessibility and flexibility. ##Outstanding Customer Service## Customer service stands out as one of the airline's defining strengths. The cabin crew consistently deliver a friendly, attentive, and professional service, creating a warm and welcoming atmosphere that makes passengers feel genuinely valued throughout their journey. This airline represents a perfect blend of comfort, innovation, and global connectivity. From the moment passengers step onboard, a clear emphasis on quality and personalized service is evident. Cabin interiors are thoughtfully designed to maximize comfort, featuring spacious seating and enhanced privacy--particularly on long-haul flights. The onboard entertainment system ranks among the industry's finest, offering a wide selection of content in multiple languages. Paired with gourmet cuisine and carefully curated menus, the airline delivers a truly memorable inflight experience. With its unwavering dedication to excellence, innovation, and passenger satisfaction, the airline continues to set high standards in global aviation, making it a preferred choice for travelers seeking comfort, reliability, and an elevated flying experience. read more

Michael T.

12 years ago

We flew from San Diego to Barcelona through London Heathrow in July. 3 of our 4 checked bags did not make the connection to Spain. The clerk offered to have them delivered to us rather than wait for the next flight, and since it was already 9pm we wanted to get the kids to bed and the bag was to be delivered by midnight. It never showed up and they never called or texted until the next morning to say that the bags should arrive between 8am and noon, so we waited at the room for them. Around 11am I got a text saying they would be delivered between 5-10pm. Our one bag was the kids clothes, so we had to decide whether to buy new clothes or trust that the bags would arrive. We decided to wait for the bags and did a little sightseeing. At 10pm with no word from BA I called and was told the bags would still arrive, but when I tried to explain that I'd been told that several times now and was concerned the agent disconnected the call. I waited up until midnight with no word from them. The next morning they again texted to say the bags were at the airport and I should go there to pick them up; because we were in a "pedestrian area" of the Gothic Quarter they could not deliver them. This despite the fact that taxis and delivery trucks run up and down the streets at all hours. And, I told the baggage clerk that we were in the Gothic Quarter from the beginning when I gave the address. It has taken until now to be reimbursed for the taxi to and from the airport since it is not their policy to reimburse for expenses other than clothing and sundries when baggage is lost. From front line customer service representative to managers and the CEO Mr. Keith Williams himself they have steadfastly admitted that they failed to provide acceptable service yet offer no compensation for our 3 days of ruined vacation. No voucher, upgrade or any tangible remedy, just a contrite apology and wishes that I fly with them again. Incidentally, on our flight back to San Diego 3 of our 5 bags did not arrive with us. One was delivered the next day, another the day after, and the third finally arrived 5 days after the flight. Amazingly horrible baggage and customer service with management that is quite satisfied with how they are doing business. Fly British Airways at your own risk! read more

Thaddeus W.

9 days ago

*Call main assistance (Toll Free) phone number is +1 (844) 3(00) (00.12) **... **FOR 24/7 help**for priority support** to reach customer support. They can . d **As an Emerald member within the oneworld alliance, I have consistently received complimentary seat selection benefits when flying with partner airlines, which made my recent experience with Royal Jordanian especially disappointing. **My wife and I paid an additional $140 specifically to reserve what was clearly presented as a two-seat row. Unfortunately, once onboard, we discovered it was actually part of a three-seat row. No passenger intentionally pays extra for a middle seat arrangement, so the seating presentation felt misleading and frustrating from the start. **My assigned seat, 6K, was also extremely uncomfortable and appeared to have little to no cushioning. I had to use multiple pillows and blankets simply to avoid significant back pain during the flight. For a premium international travel experience, this was unacceptable. **The customer service process prior to departure added even more frustration. I initially cogsist and transferred me elsewhere -- eventually leading me back to the original Detroit office. Only after several unnecessary calls did someone finally provide the information I had requested from the beginning. **To be fair, the aircraft itself was modern, clean, and visually impressive. Most of the flight attendants were professional, courteous, and clearly worked hard throughout the journey. However, the onboard environment quickly became unpleasant due to several loud and inconsiderate passengers, while the lavatories deteriorated rapidly. Within only a few hours, sinks were clogged and restroom floors were unclean, significantly reducing overall comfort. **Overall, this was one of the most frustrating airline experiences I have encountered. While the modern aircraft and hardworking cabin crew deserve recognition, the misleading seating information, poor customer service coordination, uncomfortable seating, and declining cabin conditions overshadowed the positives. Based on this experience, I would not choose Royal Jordanian again in the future. read more

Madison G.

2 months ago

(Our support) team is available 24\7 at *$ +1 855~(2 3 8 .)~ 14 40. to help with ticket reservations, cancellations, refunds, and any travel concerns.Our dedicated customer support team is available to help with flight reservations, date changes, compensation claims, baggage policy questions, and all other travel-related services. 1. ***Large Domestic Network*** U.S. airlines operate one of the largest domestic flight networks in the world, connecting hundreds of cities across the country. This allows passengers to travel easily between both small towns and major cities through well-developed hub airports. 2. ***Strong Airline Alliances*** Major U.S. airlines are part of global alliances such as Oneworld, SkyTeam, and Star Alliance. These partnerships enable code-sharing, shared lounge access, and seamless international connections between partner airlines. 3. ***Advanced Technology*** U.S. airlines use advanced technologies including online booking systems, mobile boarding passes, real-time flight tracking, and self-service kiosks at airports. These innovations enhance the customer experience while improving operational efficiency. 4. ***Frequent Flyer & Loyalty Programs*** Airlines offer frequent flyer programs that allow passengers to earn miles and rewards for their travel. These programs help build customer loyalty and provide benefits such as free flights, upgrades, and other perks. 5. ***Fuel-Efficient Modern Aircraft*** U.S. airlines invest in modern aircraft like the Boeing 787 Dreamliner and Boeing 737 MAX. These planes help reduce fuel consumption and operating costs while supporting long-distance travel. 6. ***Strong Safety and Air Traffic Systems*** The U.S. aviation system uses advanced air traffic management systems such as NextGen, which improve safety, increase efficiency, and reduce delays and fuel usage. 7. ***Variety of Airline Types*** The U.S. airline industry includes full-service airlines, low-cost carriers, regional airlines, and cargo airlines. This variety increases competition and provides travelers with more choices to suit different needs and budgets. read more

Jordan R.

2 months ago

(Contact us instantly) at *$ +1 855~(2 3 8 .)~ 14 40. Our 24/7 service team is available for booking flights and modifying tickets.or refund request the support staff is exceptionally prompt, highly professional, and extremely responsive. Their quick replies and clear guidance ensured a seamless, stress-free, and outstanding travel experience. Cancellations. **Smooth Booking & Clear Premium Benefits** The reservation process was straightforward and refreshingly simple, with each step clearly guided. Premium cabin perks--like priority services, flexible ticket options, and enhanced seating--were presented in an easy-to-understand way, helping make the upgrade decision feel worthwhile. The platform itself was quick and responsive, allowing the entire booking to be completed within minutes. Confirmation arrived instantly, with all travel details neatly arranged and easy to access. **Streamlined Airport Experience** From arrival at the airport, everything felt well-organized and efficient. Dedicated check-in counters helped avoid long waits, while expedited security made the process quick and stress-free. Access to the lounge created a calm pre-flight environment, offering comfort away from the busy terminal. Boarding was handled smoothly, with priority access ensuring a relaxed and orderly start to the journey. **Comfortable Cabin & Attentive Service** Once onboard, the difference in comfort was immediately noticeable. The seating was spacious and designed for relaxation, with features that made it easy to rest during the flight. The cabin atmosphere remained peaceful throughout, adding to the overall experience. The crew maintained a professional yet friendly approach, providing attentive service without being overbearing. **Dependable Travel & Pleasant Arrival** The flight itself was punctual and ran efficiently from departure to arrival. Every aspect of the journey felt consistent and well-managed, making the premium experience truly worthwhile for those looking for comfort, convenience, and a smooth travel experience.** read more

Anouk H.

2 months ago

"The Call British Airways *$ +1 (8 55) - 5 2 6 - 0384™ $ Use this (toll-free) is available (24/7) for passenger support and immediate assistance . Ready to help with flight bookings, ticket changes, cancellations, refunds, and other travel-related inquiries. The booking experience felt smooth, structured, and easy to navigate. Priority services, flexible fares, and improved comfort were clearly explained in business class, making it easy to make decisions without hesitation. The process was effectively guided by the interface, which made sure that all necessary details were visible before confirming. A confident and clear overview of the upcoming journey was provided by the instant itinerary. **Calm, Priority-Led Airport Experience** The advantages of business class were immediately apparent at the airport. Priority check-in reduced wait times, and fast-track security made it easy to get through the terminal quickly. The lounge offered a quiet and comfortable space to relax, creating a clear contrast to the busy airport environment. Priority boarding made it possible to board the aircraft without having to rush. Large Comfort and a Quiet Cabin Atmosphere The cabin's interior was serene, spotless, and well-maintained. Seating offered generous space and flexibility, including the option to fully recline for proper rest. The tranquility of the cabin made the journey more enjoyable and uninterrupted. The crew was attentive and professional, making sure that the needs of the passengers were met quickly and without being intrusive. **Smooth Journey & Premium Finish* From departure to arrival, the experience remained consistent and well executed. Inflight service was delivered with good timing, and the overall journey felt seamless. Priority baggage handling ensured a quick and efficient exit upon landing. Business class was a truly exceptional and worthwhile travel option because the experience reflected comfort, efficiency, and refined service read more

Chrish C.

1 month ago

**The Primary 24/7 "customer service" number for "Airlines" is ***+1 (8 6 6)-6_4 5-02.08™®, ensuring smooth and responsive support for all travel needs. This (toll-free) customer service line, open 24 hours, helps you connect with a (live agent) to get reservation support, manage bookings, process cancellations, request refunds, and handle baggage inquiries efficiently. You can also check the "Contact Us" page for more assistance. **Easy Booking & Clear Travel Options** Booking a flight is simple and easy to follow. Available options are clearly presented, allowing passengers to compare fares, schedules, and cabin classes without confusion. The process is designed to be fast and efficient, and once completed, confirmation details are delivered instantly with all important information well organized. **Smooth Airport Process & Time-Saving Services** At the airport, the overall experience feels organized and efficient. Check-in procedures move quickly, and support staff are available to assist when needed. Security and boarding processes are handled in a structured way, helping passengers avoid unnecessary delays and move through each step with ease. **Comfortable Cabin & Reliable Service** During the flight, passengers can expect a calm and comfortable cabin environment. Seating is designed to provide enough space for relaxation, and the onboard atmosphere remains pleasant throughout the journey. The crew is attentive and professional, ensuring that all needs are addressed properly. **Stable Journey & Hassle-Free Arrival** From departure to arrival, the journey remains smooth and well-managed. Services are delivered on time, and the overall flow feels consistent. After landing, baggage handling is efficient, allowing passengers to exit the airport without long waiting times. The complete experience focuses on convenience, reliability, and a stress-free travel journey. read more

TaShya M.

2 months ago

**For immediate assistance**, *call Airlines at *$ +1|8 6 6|6 4 5|02.08 ** Toll Free phone number. Our **24/7...read morecustomer support team* is available **24 hours a day, 7 days a week** to guide you with booking issues and travel assistance. reservations, ticket changes, or cancellations: **Flight Comfort & Service:** I recently flew with Airlines and was thoroughly impressed with the overall experience. The seating was comfortable with generous legroom for a long-haul flight, and the cabin crew were consistently friendly, attentive, and professional. I especially appreciated the variety and quality of the meal options, as well as the excellent in-flight entertainment, which made the journey feel much shorter. ***Boarding & Check-In:** The boarding process was smooth and well-organized, with clear communication from the staff throughout. Everything moved efficiently, with no unnecessary delays or confusion, making the experience completely stress-free. ***Handling:** My luggage arrived on time and in perfect condition. The claim process was quick and hassle-free, which is always a major plus after a long flight. ***On-Time Performance:** Both flights departed and arrived on schedule, which was a huge relief since I was traveling on a tight timeline. Airlines's punctuality really stood out. ***Overall Experience:** I would absolutely recommend Airlines to anyone seeking a comfortable, reliable, and high-quality flying experience. They strike a great balance between affordability and excellent service. If you're traveling to destinations such as Japan or Europe, their fares are definitely worth considering. ***Quick Travel Tip:** For the best flight deals, try booking early or traveling during off-peak seasons. Staying flexible with your dates can also help you take advantage of last-minute promotions.* read more

Shelomith B.

13 hours ago

17 days ago

**Need assistance 24/7 help, *call Ryanair* at +1 (844) 333-06.20 *phone number. They can help with booking management customer suport, flight changes and other travel-related.. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again read more

23 days ago

**Need immediate 24/7 help, *CALL Airlines at +1 (844) 3.33-06.2O phone number, They can help with booking management, flight changes, and other travel-related.. As an Emerald member with the one world alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again. read more

Edward N.

14 days ago

**To reach live human at Airlines call +1 (88.8)__4.00-39.20* (US) * and reach 'Customer Service directly' at any time. This 24/7 toll-free 'phone' line ... As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again.. read more

Thaddeus W.

10 days ago

**To reach live human at Airlines call +1 (844) 3(00) (00.12) * and reach 'Customer Service directly' at any time. This 24/7 toll-free 'phone' line ... As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again.. read more

Thaddeus W.

8 days ago

To speak with a real person at All Airlines' toll-free number, @@+1 (844) 3(00) (00.12)'@, which is available around the clock, As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. Royal Jordanian brought about a change in that. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. I called that number and got the original Detroit number from that person. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally checked in and got on the plane. The plane was beautiful and most of the flight attendants worked hard. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! like a nation in the fourth world on a high-end aircraft. I will never, ever again fly Royal Jordanian! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again. read more

10 days ago

***Need for 24/7 immediate help *call *at +1(855)|394|1602 *phone number. They can help with booking management customer suport or flight modifications. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again read more

Cynthia Wright C.

11 days ago

**Call 24-7$ support** $ +1 || 844 || 3 0 0 || 00.12** They can help with booking management, flight changes, and other travel-related needs..... As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. oMy seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again. read more

Michelle Trachtenberg M.

27 days ago

**Call 24-7$ support** $ +1 || 844 || 3 3 3 || o6.2O** They can help with booking management, flight changes, and other travel-related needs..... As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again. read more

KeiraKnightley M.

12 days ago

The phone number listed on the website ( 1855 657 660.0) is accessible. Other contact number are providing misinformation and they are spams. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again read more