I've been living in Bristol House for the past two years, and I've been very happy here. It's located in a great and lively area. The metro is just a stone's throw away, and there's staff at the front desk 24/7. I rented a studio, around 400 square feet, and although it's not big, it was cozy and fully renovated. Admittedly, it was very expensive, but the DC area is known for being pricey. I made good use of the gym and enjoyed the community room and rooftop, which are lovely spaces to hang out with friends. The staff in the building is fantastic - they're all very kind and helpful. Whether it's the maintenance staff or the front desk team, everyone is always friendly and polite. The current manager is particularly professional and helpful. I had a real issue with my mail in the first year, as the studio was new and wasn't registered with USPS and he fixed the issue promptly. The neighbors are also generally nice and polite, and I've always felt very safe. My only complaint isn't about Bristol House itself, but the building across the street on 20th St. That building is a real nuisance - it's extremely noisy at all times, with alarms going off, huge generators running all night, staff cleaning the entrance with pressurized water at night, and trucks beeping from 5 am onwards. If I were to advise others, I'd say try to avoid that side of the building. Other than that, Bristol House is a wonderful option for living in DC. read more

Bristol House Apartments has been my home for 4.5 years. I cannot express enough how much I love living here. Everyone from the building management (Naomi and Cathy) to the maintenance staff (Jose and Berman) and concierge staff (Elgar and Ms. May) are exceptional. Not only do they do their jobs incredibly well; they also have an unparalleled ability to create an environment that makes everyone feel at home. It is a sincere kindness that makes one feel that this isn't just an apartment building, but a place worth calling home in a city that seldom provides this. I live in a beautifully renovated studio that I absolutely adore. The studio includes renovated appliances, granite countertops, beautiful dark wood cabinets, and even a wine holder. There is also plenty of storage space for someone who very much needs all the space she can get. While there is no in-unit laundry, there are plenty of new laundry machines in the basement. The building also has a small, but an excellent gym. All of the workout machines are new with built-in fans, which is a wonderful and rare amenity in D.C. Once you work out with machines that have built-in fans, you will never want to work out any other way. The building is also less than a five-minute walk from the metro, and less than a mile from multiple grocery stores, including Trader Joes and two Whole Foods. Dupont also provides numerous casual and higher-end restaurants, which makes life incredibly easy after a long day of work. The location cannot be better. Bristol House is a wonderful place to call home. read more

The Bristol House has been a fantastic place to live over the past several years. I chose the building mostly because of the location - which is better than any other building in Dupont. But, over time, grew to love the other residents and staff in the Bristol House just as much. My apartment was unrenovated, but believe most of the apartments on the market now are renovated and look awesome. The apartments are huge. The building is a diverse group of ages from post college to the 80s, but everyone is friendly gets along in a way that I haven't seen in other buildings. Almost everyone is down to earth and friendly, which makes living in an apartment that much better. The rooftop and lobby are the central hubs of social life, and the concierges have been mostly awesome over the years. Maintenance is super responsive to any need, with most things getting fixed within a few hours. I would highly recommend you consider the Bristol House for your next move. read more

Bristol House was one of the apartments I looked at during my recent apartment hunt, and although I ended up elsewhere to be closer to where I work, I was so impressed by Naomi's professionalism and attentiveness that I felt it would be wrong *not* to leave a review. I echo the sentiments of all the other reviews that cite how exceptionally she does her job; she followed up quickly (by phone, not even by email) and went out of her way to try to accommodate me. The few times I've had to search for housing in the past few years, I've never come across another building manager/leasing agent as good as her. I'd also like to compliment Angela at the front desk, who was super helpful and personable when I asked to see the different parts of the building. read more

The Bristol House scores major points for location (it is literally half a block from dupont circle), but not so much for the fact that rent here increases by 8% of the yearly rent every single year and the apartments are fine, but nothing special. On the plus side, utilities are included, there is a lovely rooftop deck (no pool), and there is a package room and doorman. read more

I would recommend avoiding the Bristol House if at all possible. While the location might be great, there are SO many reasons not to live in this building. Recent "security policies" have sent the building into lock down. Residents are constantly accosted by front desk staff requiring that they confirm they live in the building, not to mention they 15 minute ordeal to have any guests come into the building whether you walk in with them or not. Management is unresponsive to most requests, clearly treats front desk staff poorly (perhaps contributing to their aggressive behavior towards tenants), and generally creates a hostile living environment in which tenants feel more like wards, than they do rightfully entitled rent-paying customers. I would also like to mention that during my time living here, our apartment had a serious problem with mice. Now with all that out of the way, I would like to say that not all staff are unpleasant. There are several wonderful front desk clerks and lovely maintenance staff who try to do what they can for the building. read more

The Bristol House is just an incredible apartment complex. It is clean, very well managed and located in the most perfect and vibrating area in all of Washington D.C. namely Dupont Circle. As a George Washington University graduate, it is important to be close to your "home turf" and the truth is that Bristol House is within walking distance of GWU plus the shuttle to Georgetown University is right around the corner. I made friends with my neighbors and we hung out on the rooftop on the 4th of July. Wow, what a memory! The view was astonishing and about a hundred of us sang the national anthem together with the greatest firework display ever. The Bristol House is full of young and middle aged people who are all so genuine and friendly towards each other. As an example, I was traveling to NYC and my suitcase was so heavy. A random guy on the same floor offered not only to roll my bag but also to lift it and get it outside. My point is that people "go the extra mile" to help each other out because the building just has such a great vibe and extremely high standard of living. If I ever move back to Washington D.C. I will definitely look into a one bedroom at the Bristol House. This place is awesome and the rent is definitely worth it. Naomi, the building manager, is so professional and caring. You are in the heart of the city with the greatest management and building people ever! I highly recommend the Bristol House. read more

I lived in Bristol House for over 4.5 years, first in a two bedroom and then in a studio. Both of my units were renovated and gorgeous. The location absolutely can't be beat. Right near the Dupont metro, less than a mile to the Farragut Square area / metro, Georgetown, 14th st, and the Foggy Bottom metro. Maintenance and upkeep on the building was always excellent. Easy bill pay & maintenance through an online portal. All of the concierge staff is phenomenal. The place felt supremely safe. I was sad to leave, and only did so because I moved across the country. read more

I have lived by myself in a studio apartment at the Bristol House for over 26 years. I can honestly say that I can highly recommend to anyone looking for an apartment to rent that they should check out the Bristol House. I have never had any major problems with my apartment and any minor problems are quickly resolved by the maintenance staff of Jose and Berman. The manager of the Bristol House for the last 12 years, Naomi Diaz, is a consummate professional. The leasing specialist, Catherine Butler, is one of the nicest people that you will ever meet. I believe that the motto of all of the management and staff at the Bristol House is "Attitude is everything, so pick a good one". I want to wish you happy apartment hunting, and if you do decide to move into the Bristol House, I seriously doubt that you will regret that decision. Thank you. read more

We lived in Bristol House from 2007-2008, fantastic place! (everything I'm saying applies to the building while we were there, it may have changed since) The location was as good as it gets, a three minute walk to the Dupont Metro. The price (at the time) was very good for the size and quality of the apartment, almost $1000/month less than some competing buildings down the street! Apartment and hallways/laundry room/bathrooms/etc. were all very clean and nice looking. The roof deck is very nice (no pool), great view. We used it all the time and had some parties up there with no hassle from the front desk. 24 hour desk and security service with a package room downstairs. Very responsive maintenance staff. The two or three times we had a little problem, they were there within fifteen minutes to fix it for you. I believe one of the maintenance staff lives in the building. No noise problems at all. There is a free gym in the basement. It may look unimpressive at first (it's small), but the equipment is fairly new and works just fine. I pretty much never saw anyone using the equipment, so it's like having your own private gym. There are no windows in the gym, which can make it feel a little cramped. I had nothing but excellent experiences with the staff. Here's something I'll never forget: I had to pay my last month's rent even though I was moving out mid-month. They told me they would paint my walls back to white, then possibly refund me a fraction of the rent once they had subtracted the cost of the paint job (since someone else was moving in immediately after me). Naturally, I never expected to hear from them. Two weeks later, I get a check in the mail for $700!! Very professional, very classy. I would rent from them again in a second were I looking for a rental. read more

Naomi and the Bristol House staff are absolutely OUTSTANDING! Great people who became like family. The friendly concierge team always greets you and is genuinely interested in your well-being. The maintenance team always gets things done as efficiently as possible. It's expensive, noisy on the lower floors of the 20th street side, and has really outdated HVAC (all typical for the Dupont Circle area), but the super-cool staff and vibrant location make this a great place to live. I had to terminate my lease due to a change in military status, and they were totally professional and supportive. Highly recommended! read more

Having moved to DC about three years ago, I randomly stumbled upon a Craigslist ad for a "Studio in the heart of DuPont with extraordinary roof top views of the city. Utilities included. $1850. Call Bristol House Apartments today." Thinking there was a catch, considering the location and price, I quickly called and made an appointment. Great decision. I have lived in the Bristol House ever since and could not be happier. Given the location, welcoming staff, and friendly tenants, it really made the transition into the city seamless. I currently live in a 600 sq ft studio and although I could stand to have a little more space, the price and location can't be beat. Again, the staff is phenomenal. The tenants are phenomenal- most of which have become friends. And the updated lobby, which contains an incredible coffee/espresso machine, is phenomenal. Long story short- if you work downtown and are looking for an affordable housing option near public transportation, restaurants, bars, grocery stores, etc.- look no further than the Bristol House. Conveniently located in the heart of DuPont, this building is a steal for the price. read more

I currently live here and have for almost 2 years now. I live in a 550 sq ft studio which is actually a good size for one person. It is rent controlled, which is good and bad in that the price doesn't increase as much as it could but it increases each year the full amount they are permitted (I believe 8%). Additionally, the prices for identical and similar units varies based on how many times it has been turned over and when it was vacated (middle of a lease or end). I have had good experiences with all the staff. Like most people sitting at a desk, staring at a computer or nothing all day, they can be uninterested but if you say hello, so do they and they always help with a maintenance request or package when I ask. If you are friendly, they get to know you and will buzz you in but frankly, I don't care about that. I live in a doorman building, I want it to be safe - it's part of what I'm paying for. I've requested two maintenance visits since I moved in. Both were responded to promptly, even late at night and on the weekend. 1. My kitchen sink was flooding (disposal was backed up) and someone came to snake the drain at 10pm on a weeknight. The next day a plumbing company came to snake it even further to ensure the backup did not return. 2. The air conditioner leaked and soaked my area rug. They fixed the leak and also had my carpet professionally cleaned. My only complaint is that I pay a lot for the square footage but this building is market rate for this area in my experience so I don't feel like I can do any better than this building at this time. read more

The Bristol House is one of the best locations in Washington, DC. It is literally walking distance to all the best bars, clubs, restaurants, parks, running trails, neighborhoods and shops in the city. It also happens to be in the center of Dupont Circle, the safest neighborhood in DC. There is an amazing rooftop that has views of all of Dupont Circle, the National Cathedral, the Washington Monument, Georgetown and Rosslyn. It is remodeled and absolutely beautiful. The perfect place to escape with a glass of wine and a great book. The rooftop also has free wifi, a kitchen and even a television indoors. There is a newly remodeled gym that is very nice and always empty, a parking garage and a large laundry room that is never busy. The front desk is extremely polite and friendly and the building managers are extremely helpful and accommodating. I absolutely love my apartment and watching the sunset in my living room every single day never gets old. I walk everywhere and love it here. I would definitely recommend this place to anyone. read more

I lived in the Bristol House for over 2 years and cannot recommend it highly enough. Location: Unbeatable. Steps away from the Dupont metro (red line) and less than a 10 minute walk to the Foggy Bottom station (orange line). There is a 24-hour CVS/pharmacy within 1 block and a Capital Bikeshare across the street, both of which have saved me in a pinch. You're within walking distance of top-rated Yelp restaurants, grocery stores (Whole Foods, Trader Joe's & Safeway), fitness centers/yoga studios (there's also a modest gym in the basement of the Bristol House that comes in handy during inclement weather), and historic Georgetown. The building: 24-hour doorman security and management that truly has the residents' best interest at heart. The eResidentPortal makes it a breeze to pay rent and log maintenance requests. All of my requests were minor (broken blind or a window screen needing adjustment) and resolved within the day. The entire staff is professional, welcoming, and eager to help. The building is spotless and the exterior is kept immaculate. I lived in a studio that had a walk-in closet, two huge windows overlooking the city, and a separate kitchen that made the space feel like a one bedroom. The residents: Friendly and respectful. Additional perks: First dibs on the Dupont Circle farmers market that takes place every Sunday. read more

I lived in Bristol House from May 2015-October 2019 and couldn't have imagined a better place to live. From the location to the building amenities to the staff and residents, it was perfect. I lived in two other DuPont apartment buildings before Bristol House and have visited many others. Nothing compares. Location: At 20th + P, you are steps from the DuPont metro, right across the street from a 24/7 CVS and a 15-minute walk to Trader Joe's and Whole Foods (Whole Foods even delivers to your door through Amazon Prime). You are also two blocks from the DuPont Circle Farmers Market on Sundays, which is unquestionably the best in the city. You really can't beat living in DuPont. It is beautiful and residential (read: brownstones and streets lined with trees and rose bushes) and full of restaurants, bars, shops, art galleries, embassies, hotels, etc. P street alone is a gem: It has a used bookstore, studios for yoga, pilates and barre, a dreamy local coffee shop, a local grocery, DC's best bagel shop and a massage parlor. In terms of my apartment: I lived in a beautiful, sun-drenched, second-floor studio facing Hopkins Street. My rent was market price for a studio with utilities included, and the annual rent increases were incredibly reasonable (never exceeded $25). If ever I had a maintenance issue, I just logged a ticket through the resident portal online, and the maintenance team would respond immediately - often the next morning. They even changed lightbulbs for me. I always felt so taken care of between the friendly front desk staff and the management and maintenance teams. In terms of amenities: the building, both outside and inside, is cleaned/tended to daily. Laundry was always headache-free. I often do multiple loads of laundry at at time and rarely had to wait for machines to open up since there are sixteen card-operated washers and dryers (eight each). The laundry room is also incredibly clean and bright. One of the building's best perks is the roof. The roof has an inside component with a kitchen, bathroom, TV and WiFi and an outside component with chairs, tables and an exceptional west-facing view of Georgetown. You can see Arlington and the National Cathedral in the distance. Another perk is the coffee machine in the lobby. Grab a cup of Starbucks or Peet's coffee on your way to work. Lastly, the people: Bristol House residents are all incredibly friendly and range from grad students to single professionals to young couples and retirees. Management hosts occasional resident socials in the lobby, which I would encourage you not to miss...especially the holiday party raffle! read more

When I lived there in 2011 there was a massive roach problem. Also our ceiling leaked anytime there was prolonged rain or snow. There are much nicer places in the area for a similar price. read more

Sad to leave, happy for what's to come! Unfortunately I have only lived in Bristol House for six months but I absolutely love the building. Convenient, clean, huge studios, awesome roof top. Naomi the building Manager and Jose the building Engineer are top notch. Friendly neighbors!! Clean laundry facilities!! Red Line Metro and Capitol Bikeshare are at your front steps!! read more

I have lived here now for a year and a half and it's been the best experience. Whenever you need anything there is always a quick response. The other tenants are so friendly and nice as well as all of the staff. I always find myself in conversation with someone. The updated apartments are so perfect and especially for this location. I highly recommend this apt building read more

Anyone interested in living near Dupont Circle should consider Bristol House in their search. I lived there for a little over a year, and left only because I was getting married and was looking for a larger apartment. If any had been available at the Bristol House at that time, it would have been an easy decision. The entire building is kept very clean, and unlike many other apartments in D.C., the management is very diligent to take preventative measures against insects, rodents, and other problems that commonly come with city living. In the year I lived there, I never saw a mouse, rat, or insect in the building. That's impressive for a heavily populated area like Dupont. The management and maintenance staff are very professional and friendly, and also very responsive. I never had a single problem getting ahold of the property manager, or getting a request fulfilled in a timely fashion. The apartments themselves are nice - the giant windows fill them will a tremendous amount of light, which was always very nice in the morning and on weekends. They were well heated, well cooled, and I never had problems with any of the appliances or utilities. I also very much appreciated the wall construction and the other tenants - never any noise issues, which is something to be concerned about living in a very active part of the city. It was great to walk a block to restaurants and bars, but then have a quiet place to call home. The apartments aren't ultra-modern, but you're not paying for that either. In fact, the more modern apartments in the area that I visited had thin walls, cheap construction, and other problems. Bristol house has a gym and a rooftop lounge area. Both are nice, and not overcrowded. Usually when I went to the gym it was completely empty. However other residents are very friendly. In my current apartment (6 blocks closer to GW), most people don't even make eye contact when they walk past you in the hall. I found the other residents in the Bristol House to be extremely friendly, and it seemed there was a good amount of age diversity as well. Of course, cost is always one of the major factors in choosing an apartment. I found Bristol House to be a little bit less expensive than the other apartments in the area, especially since water, electricity, and gas are all included in the rent. Also, I think it's a rent-controlled building, as my rent only went up a couple percent after the first year. The only consideration that I'd mention has to do with the outdoor parking option. I rented a spot outside in the alley, at $200/month, which is pretty typical of the area. I always felt safe, however random people were parking in my spot (and other spots) all the time. I think some of the pizza delivery folks in the area use the parking lot. Unfortunately, try as they do, the front desk staff couldn't get people towed very easy. The D.C. police need to come out before a car would be towed, and they were very unresponsive (understandably), but unfortunately many people took advantage since it wasn't well governed. I canceled by lease on the parking spot and just started parking on the street, which was fine. Actually, the streets in the rectangle between 20th/P and 23rd/N have a good amount of resident parking. No question - this is a great apartment at a great price. I'm very happy I called it home. read more

I really cannot say enough positive things about Bristol House. I've lived here for just over a year, and recently moved from an apt with roommates upstairs to a 1 bedroom downstairs. I love it here. Obviously, as everyone says, the location is great. But what makes Bristol House special are the people who work here and the amenities and units themselves. I have never lived in a building where maintenance requests were fixed as quickly as they are here. Usually I put in a request in the morning (never anything big, but clogged shower/sink etc) and it's completely fixed when I get home that night. They work to make residents happy, which does make me happy :) Naomi and Jose are great, as is everyone who works at the front desk. Always very friendly and helpful. The building has a rooftop (no pool, but beautiful and really nice to bring guests on to), a gym (small, but it works), and laundry that I personally have never had to wait for (and lots of units now have washer/dryer in the unit). The units themselves are enormous. I have 2 walk in closets, a hall closet, and a linen closet. My living room is huge, and my bedroom is large. Some units are more updated than others, but all the units are great. Seriously can't say enough. If you're considering moving here, do it. read more

Where can I possibly start? From the excellent service both at the front desk and behind the scenes to the beautiful apartments, this place rocks! Been here going on two years and I have no reason to leave. D.C. living is tough when it comes to maintaining a career but the people at Bristol House making living easy breezy! The building is completely updated but what sets it apart is the location! Trains and buses right outside plus the city life of DuPont can't be beat! Do yourself a favor and grab the first available unit (they go fast) and sit back and relax. read more

You could not ask for a better location, just steps away from the metro and bus, and you never have to worry about getting a taxi no matter the weather. I lived here for almost 4 years. Besides the location, the staff is the next best things about this apartment building. They know you by name and are always happy to help. The cons to the building are the prices - while you have a nice roof deck, on site laundry and a small gym, the rent did increase every year. You are paying for the of a safe and great location. We recently moved out of the Bristol House to buy a home of our own, but we will miss the Bristol team and the lifestyle we had. read more

I lived at the Bristol House from late 2009 - spring of 2014 and could not have asked for a better experience. The only reason I'm leaving is because I'm buying a place. First, you can't beat the location - minutes from the metro and a quick walk in multiple directions to restaurants, bars and fun things to do. I'm a cyclist and have a car, so easy access to Rock Creek Park is also really nice! I lived in a 1 bedroom apartment and had over 700 sq. of space - plenty of room for 1 person, and also enough to accommodate having friends over for dinners, parties, etc. I actually found the space that I had at the Bristol House to pose a challenge to my search to buy a place - it's hard to find that much room at a similar price point! Other commenters have identified rent prices as a negative about the Bristol House, but I would disagree, particularly given the location. Rent includes utilities (electricity, gas, water) so you have to factor that in. The apartments at the Bristol House are nice and in good condition, but certainly not high-end like many of the new buildings in DC. That was fine by me - I'd rather take the reasonable rent and not pay for extras that I don't need or won't use. I had a few maintenance issues come up while I lived at the Bristol House, but they were always addressed immediately - even over the weekend or in the evenings. No serious maintenance issues - normal wear and tear stuff, and things that happen when you live in a building setting (garbage disposal backing up, etc.). I highly recommend the Bristol House - I'm going to miss living there! read more

I lived at Bristol House for 4 years and loved it. Great staff, they resolve problems quickly, rooftop view is the best in the city, and it's close to everything, including the Red Line DuPont Metro. Very safe area, clean, and easy to call home. If you're into it, the water pressure is great. read more

I've had a studio apartment at Bristol House for 6 years (starting 2009) and it is terrific. The building is very well maintained and clean. Although my apartment is on a lower floor and in the front, it is quiet at all times of the day. Also, there is never any noise coming from other apartments. The management cares about providing a welcoming and comfortable environment. Maintenance issues are attended to promptly, sometimes within an hour of being reported. The staff is friendly and caring while respecting your privacy. The location can't be beat -- so much within walking distance: shopping, banks, restaurants in all price ranges, and the best farmer's market in the region. The building attracts a great group of people of all ages; so everyone feels at home. I highly recommend Bristol House. read more

I love the community because it is a great location and their awesome staff. The front desk and managing staff are always very friendly & helpful. The building is tidy & clean and the studio apartment that I lived in so very spacious. read more

I rented at the Bristol House for about 18 months while I was waiting to buy here in the area. The first thing that one takes into consideration is location, and there are few locations in the DC area as pleasant, safe and enjoyable as one block from Dupont Circle, the location of Bristol House. Indeed, When I bought, I bought next building over! The Management puts a premium on a pleasant as well as an efficient staff, and the entire group is about as pleasant a group of people you will ever find: courteous, smiling, remembering your name, helping in any way they can. Overall, the building is excellently maintained, and if you need maintenance of something in a unit, the maintenance team are almost to the unit before you get back! And they are courteous and totally enjoyable as well as efficient and professional. All this harkens back to the Management Team that Bristol House enjoys. Naomi (and Cathie) have done an outstanding job managing the various working parts of the building, assuring it is an extremely clean, functioning and pleasant place to live. From Naomi and her team all the way to part time employees, all are top-notch and I doubt one will find a better run building or a more pleasant atmosphere than the group at Bristol House. If there is a downside, the building tends to carry noise a bit more than other buildings for some reason. Shrill voices next door or above can be heard, as can hard shoes on wood surfaces. Part of this is just an aspect of communal, apartment living, but some of it is the building. It is not to say it is a rowdy group of tenants. Not at all. But sound carries. All that said, if one is not too sensitive to sound, you will probably not find a better rental opportunity than the Bristol House. read more

I've lived in this building for five years--two years in a studio, and three in a one-bedroom. My husband and I have had a great experience in this building. First of all, the location is fantastic--one block from the metro and near tons of bus lines and the Georgetown shuttle. Building staff is very prompt with repairs, we've had no rodent or insect problems whatsoever, and the building appearance and functionality has only improved while we've been here (including major improvements to the roof deck, gym, and exterior, and upgrades to the laundry room and adding an online tenant portal). The gym is almost never busy. Our unit is one of the largest one-bedrooms in the building, and has excellent storage space and great open floor plan, the likes of which we haven't seen elsewhere in this area. Any problems we've had (minimal, including one noise complaint in five years) have been addressed promptly, and we really like the friendly front desk staff. We feel very safe here. We would highly recommend this building! As other reviewers have said, it's expensive, but you really can't do better in this high-priced area. read more

Solid building right in the heart of Dupont. Scored the biggest 1 bedroom ever, with plenty of natural light. Good staff, convenient to Metro, restaurants and bars. read more