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Brinkman's Propeller Marine

1.0 (1 review)
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6 years ago

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K & M Marine

K & M Marine

(18 reviews)

My First Boat Experience Turned Into a Total Loss -- Thanks to K and M Boats…read more This was my first time owning a boat, and unfortunately, it ended in disaster--caused entirely by the negligence of K and M Boats. November 17, 2024: I picked up a boat from my friend's dad. It had been sitting unused in his backyard for years. On the way home, one of the trailer tires exploded on the freeway due to dry rot. I had to leave the boat on the side of the highway overnight. The tow truck driver recommended K and M Boats since they were the closest shop. November 18, 2024: The boat was dropped off at K and M. They completed about $1,500 worth of repairs, including winterizing and trailer work. April 2025: I brought in a brand-new fish finder for K and M to install. May 2, 2025: I was told by K and M that the boat was in great shape, running well, and ready to go. We even discussed where to mount the fish finder. May 13, 2025: I got a call that the boat was ready--everything installed and good to go. May 14, 2025: I took a day off work to take the boat on the water for the first time. When I arrived at the shop: The dashboard switches were hanging out and completely loose. Even worse, the boat wouldn't start at all. No explanation was given. I had to leave the boat there again, and yes--they charged me again to "fix" what was supposed to be done already. May 17, 2025: I finally got the boat on the water. It kept cutting off repeatedly, and I ended up leaving it at a friend's dock. May 24, 2025 (Memorial Day Weekend): While I was out of town, my friend called and said, "Your boat is taking on water and will be underwater in 24 hours." It wouldn't start, so the bilge pump couldn't run. My insurance stepped in, had the boat towed, inspected, and stored. The Final Blow: The insurance adjuster found that the reason the boat was flooding was because K and M had drilled a hole for the fish finder transducer but DID NOT seal or caulk it. That tiny oversight caused the entire boat to flood and be declared a total loss. When I called K and M and spoke to Gary about the situation, all he said was, "Bring in the boat." Seriously? Final Thought: I highly suggest NEVER using K and M Boats for anything. Their negligence destroyed my boat, cost me time, money, and my first boating experience. They were careless, charged for incomplete work, and left me with nothing but a wrecked dream.

ZERO STARS - Avoid at All Costs - Unsafe Work and Unprofessional Behavior…read moreI had an absolutely terrible experience with K & M Boat Company, and I feel obligated to warn others. I brought my boat in for a transom replacement, expecting professional work. What I got instead was unsafe, sloppy, and rushed craftsmanship. This boat was my uncles and has great sentimental value. He purchased it brand new 45 years ago and I have had it for several years. He has since past and my goal was to refurbish the boat, including the original motor, in his honor and the process started with the transom. They used substandard, unsafe hardware (Self tapping screws, of which more than half of them snapped off before I even got the boat home) and didn't even bother to replace the full transom - instead, they left old, rotted wood in the bottom half of the transom. Meaning that there was seam which in turn would've flexed and eventually the motor would've ripped the transom apart. I supplied the wood and the transom wood was neither properly sanded nor sealed, which is just asking for future water damage and structural failure. They actually tried to trick me by putting some sort of sealant along the top edge to make it look like they actually sealed it. On top of that, they ruined the gunwales during the process, leaving my boat in worse condition, with potentially irreversible damage, then when I brought it in. At the very least, if it is repairable, it is going to cost me several thousands dollars. Shockingly, they "completed" the entire job in just 2 days - a process that any reputable shop will tell you, and from the research I did on my own, it takes a minimum of 7-10 days to do correctly. It's clear they are hacks and cut corners at every turn. The guy, Craig, said he's done transoms for 35 years. He said he coated my transom only once but he never coated it at all. I feel sorry for anyone that has had they're transom done by this hack as the transoms probably ripped off and they probably lost their motors. The guy is clueless as is most of the rest of the staff. In addition, the boat was supposed to be shrink wrapped for the winter with the repair to be done in late March. However, they did their hack work in between Christmas and New Years and never re-wrapped the boat, leaving the transom area exposed and filled with water all winter. To make matters worse, the owner, Gary, was extremely rude and unprofessional. He tried to intimidate me when I raised concerns, displaying bullying behavior that no customer should ever have to deal with. His attitude was defensive, aggressive, and completely unacceptable. I highly recommend that people avoid K & M Boat Company, AT ALL COSTS, for any kind of service or purchase. Do not trust them with your boat, your money, or your safety. Their business practices are horrendous, and supporting them only enables more of this awful treatment and lousy hack work toward other customers. Look up their reviews. They have horrendous reviews going back 11 years.

Brinkman's Propeller Marine - boatdealers - Updated May 2026

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