I asked the owner about using quality parts for foreign (German) cars, are they as good as…read morecertified OEM ones, he has yet to reply. Also, my brakes replacement project is not urgent, so I can wait a bit longer. I put a 3 stars because I don't know, & I can't leave blank with NO star. Need to state this if someone is checking this shop.

After calling around in hopes of finding a reliable trustworthy auto shop to assist with car…read moremaintenance needs, my tire pressure was checked and air was added. I was given an assurance that all my Jeep maintenance and repair needs would be met most without needing an appointment. All of my questions were answered. We'll see, so far so good though :)

I didn't realize I had been coming here for 10 years but I guess I have! And the good news is that…read moreit's still great! I went just this afternoon and I was in and out in 10 minutes. They changed my oil and air filter, checked my tires and other fluids, and even gave me a complimentary bottle of cold water and a couple of dashboard wipes, and sent me on my way! Pitch perfect service. We're heading out of town today so it was reassuring all of that had been checked before we hit the road. Thanks, Choice Quick Lube!

These guys provide amazing service, and the price is way better than what I've paid at a lot of…read moreother places.

Ypsilanti Mi 2216 E Ellsworth Don't ever take your vehicle…read morehere for work! My daughter took her 2016 Cruze there. She was told it would be $70 for oil change and tire rotation. They charged her $140!!! ALL THEY ARE DOING IS TAKING ADVANTAGE OF YOUNGER WOMEN! I tried calling and talking to a manager. Of coarse he doesn't come in until 1pm. TERRIBLE CUSTOMER SERVICE! The guy I spoke to was a real azzbag! He told me to start changing the oil myself! My daughter has the car 120 miles away at school! Real nice guy... Again! Don't ever go here for work!

Ken was very unpleasant and short with me from the moment I pulled into the bay. Already was…read moreregretting choosing this place because of his attitude. Then he tried to charge me $112 for a 0w20 oil change on my Mazda that I've already had done twice before for $66 elsewhere. This place is a rip off! Beware if you're a woman they will take advantage!

I always change my oil myself but the weather came in early this year. I was very happy with the…read moreservice today. I was impressed with Josh, sharp guy. Since I was going to do the oil change myself i already had the oil (full synthetic) and filter (pre soaked with oil in it). No problem! I got the cheapest service to save some money. They even gave me a small discount for providing my own supplies, Nice touch. I had a Military discount or Senior to choose from.

Came here on a Saturday morning around 10am to find all the bays were full (good sign people trust…read morethem). Waited maybe 5-10 minutes?? A young gentlemen came out to greet me, apologized for the wait, and told me which bay was opening soon. Really appreciated being informed! Got the usual full high mileage service & price I get elsewhere; so that tells me I'm not getting jyped. I overheard a conversation of service recovery in the bay next to me. Staff was very courteous, helpful, and understanding when a difficult situation came about. Professional and non confrontational. Thorough check of all lights and tires. Boss man came over and checked to see if I was doing good AND came to help his team. As a leader myself, I like seeing managers in the thick of it. Staff were also helpful to each other and respectful. Great communication. Sam was a great tech! Entire service took about 10-15 mins; which I'm not complaining about. I'd rather have quality over quickness. But it was nice to have a bit of both! Highly recommend!

This is the worst shop ive been to in a long time. Drop my car off for an estimate on my…read moretransmission that was leaking. A week later they call me and tell me they don't know the problem and it will be 2300 to see what the is. After he told me 1100 job. While I came to pick it up I asked did they top off or check the fluid they said oh "it should be full" didn't even know which car was mine and left my car with no fluid inside. Definitely don't recommend

No start problem. 2005 Ford 4.2 F150. These guys are the best I have ever seen. My son and I have…read morebrought our vehicles here and without fail every time it's been exceptional service at a very fair price. In my opinion, if they can't fix it it cannot be fixed. Thank you, thank you!

GREAT CUSTOMER SERVICE. I drove over a spark plug and my tire went flat on my 2024 Chevy Traverse…read more Thaddeus and Marcus were fabulous in taking care of us and getting us back on the road within an hour! Thank you for such great service!

I'm not sure if it's just this location or what but says they open at 8:00. Nobody's picking up the…read morephones till 9/9:30 They'll keep you on 5min + hold times. Customer service is fast, curt and right on hold. No time to talk. Just in case anyone's on the side of the road or in traffic..

Overall great. Staff were friendly and polite and importantly, they didn't try to upsell me. They…read moreoffered but did not push me to do a synthetic oil change too early. They helped top off fluids for my car and put air in tires when it was needed (due to the low air light being on at the beginning of winter, a yearly occurrence). They then sent me on my way without me needing to pay anything (despite offering) -- I will be back when it is time for my next oil change. If you sign up on the Valvoline website, you get periodic good coupons.

My wife visited this Valvoline location in Chelsea, MI for a simple, routine oil change. Instead of…read moreproviding an honest recommendation, they told her she needed full synthetic oil for her vehicle -- which was not true for her make and model. They upsold her into a service that cost more than $100 extra. This kind of pressure-based upselling feels predatory and takes advantage of people who trust that a national chain will act ethically. We expected better from Valvoline, but the experience showed the opposite. If you go here, be very clear about what type of oil your car actually requires and double-check your owner's manual before agreeing to anything. Unfortunately, we won't be returning.

I 100% recommend this specific location. The mechanic working with me was very clear about what…read morewould be best for my car, and didn't try to upsell me. He told me that a lot of services a different Victory Lane had told me I needed done soon were unnecessary, and he explained why. He even recommended a cheaper option for better longevity for my old car. Price was standard, and I left with a list of what he thought I would actually need to get done soon. It was a much shorter list and included an air filter that would be cheaper to get at autozone and easy enough to install myself. His words, not mine. And he was very aware of how little I knew about cars (I try not to come off as clueless, but I'm just not car savvy). One note: I do think I've had trouble with the open hours being wrong online for this location before, so try to go on a weekday if you can. I don't know if they have fixed this. They were open when I went today (5pm on a Friday).

Used to be good... I recently had my oil changed here. I had to ask for just about everything…read morethat was standard over my yearly visits the past several eleven years. Right away I mentioned that my change oil light was lit on my dash and asked if he could reset it if it didn't go off by itself after the change. He said no problem. He was pulled away a few times while under my hood to help a second guy who was having issues with the car lift in the next bay. After my he filled my oil and had me start the car and shut it off, he ask the second guy to "cash me out". I asked the second guy if he could check my tire pressure /refill if needed and check the lights, which he did. I asked if he could reset the check engine light. It ended up that none of the three guys knew how to reset it and that took another ten minutes to figure out. Let's try several possible ways before we look it up... I ask the second guy if he could check to see if my windshield fluid was checked and topped off. Instead, He asks the first guy did you fill the windshield fluid and was told yes that's the first thing I did. When I got home it took over a half gallon of windshield fluid. So I'm thinking this wasn't done either. In the past they generally will oil the door hinges and clean your windshield. Not offered or done. These guys were nice, but nice doesn't cut it when the ball is dropped over and over and over. I'll be going somewhere else next time

Fine place for a quick oil change today. Serviced a F350 diesel. We typically use the Chelsea…read morelocation but had business in Saline and time to get it done. Only downside to this visit was the narrow approach and hard turn in the back to enter the bay was a bit tight for our big truck, and the bay was too small for us to fit and close the door. With it being 6 degrees outside we felt bad for the guys. We would have fit if the tailgate wasn't down. (Had a load of stuff) but they hustled and were cold but happy enough to provide service. In and out in 20 mins with typical charge, proper battery check and wiper fluid fill. Looks like only 1 bay available and two guys working. Glad there wasn't a wait or a line. Didn't think they were open but spotted the guy in the office and he opened the bay for us. Solid service. No complaints. Sorry for making it cold, guys.

They don't check everything they say they do .. receipt said they checks many things but I saw them…read moredo minimal .. not honest