Ali showed great customer service from the time we came into the store all the way until we were…read moredone. He answered all of my son's questions and made sure my husband had exactly what he wanted. Thanks Ali, we'll be back!

Knowledgeable, friendly, helpful staff; great angling and outdoor clothing inventory; terrific…read morefishing expeditions. A place any fly fisherman would want to hang out.

Nice local sporting goods store. It's great having a local store to go to. I have had several last…read moreminute runs there for things we need, they haven't let me down yet.

My husband absolutely loves this place! He had t been in years and wanted to see it again! He loves…read morethat they have so many outdoors items and that they are able to be an independent retailer during these days! He loves talking to the manager and we looked around the whole store - the sale items, the non sale items and more! Stop by if you can! You never know what you can find and support local!

Great selection of products and a helpful and friendly staff. I'll be coming here for future soccer…read moreneeds.

If you need soccer gear this is your place, don't rely on the big box stores at Soccer Stuff you…read morereceive personalized attention from knowledgeable friendly staff. The selection of cleats and shin guards is fantastic and all your questions can be answered by experts. I found the value of the individualized care to be superb over my experience at the big box stores. We were drawn to Soccer Stuff in search of a cleat that would not hurt my son's feet. The owner spent time with us to assess his issues and then made a series of recommendation's. My son's feet have never felt so good! He's playing like a pro now.

Took one of my kids here to get her first pair of running shoes. Having been a runner for years…read morewith issues (plantar fasciitis, bone spurs, and chronic pain) I wanted her starting out right. Asher only had one other customer he was finishing up with. When he finished up he took the time to make sure he analyzed her stride and mechanics with a camera focused on the belt of the treadmill. He broke down the analysis for us and did it for each shoe. On top of that, we didn't ask for discounts, when you go to a store like this I just believe you're going to pay more. No, Asher asked if she was a local student, because local students get a discount. He also insisted last year's model would be cheaper and just as beneficial. I was VERY impressed with the store and customer service. Of course they have all the brands I've leaned towards (Brooks and Hoka) and a few others. It's a small store but they seem to have a lot of shoes inventoried in the back. Definitely will go back there. I've bought most of my shoes based on price and haven't been fitted in years. I may start once this next set wear out. Great store, and thank you, Asher!

Came in here for new running shoes after experiencing lots of ankle and calf pain on one side. I…read moredid the gait analysis and was able to see a markedly noticeable difference with a different version of Brooks shoes. So grateful for the attentive staff and this selection of shoes they had in store. I would highly recommend!

I bought a bike rack from this company on Amazon, but when the box arrived, it was missing…read morenecessary bolts and straps. I could not put it together for the trip I had planned. I called customer service and spoke with a nonchalant female who said she'd have someone email me in the next few days to confirm the missing parts were sent. Few days? So much for my upcoming trip. Never heard from anyone. Never received the missing parts. Wish I'd read these reviews before purchasing.

The product we bought was a bike rack. It seemed sturdy enought as it was made out of the good…read morematerials.. However, the instructions that came with the bike rack were poorly written and had hand drawn pictures. The video was very misleading as well. The bike rack worked on one trip, but on another trip the rack kept falling off and draggin out bikes. The rack caused a damage to our car. The reason I am giving one start to Alle is their horribale customer service. During my interaction with them they implied taht I had wrong car model, wrong bikes, and did not follow their instructions. They were talking about placement "3 inches lower". Nothing that specific was mentioned in their instruction, Despite numerous requests for refund and a conversation with a superisor, I received nothing from them. Not even an apology.

I had a great experience here! Signed my son up for lacrosse in our town about 40 minutes from this…read moreshop, so initially I was kind of annoyed that the league encouraged us to buy our gear so far away. However, it was totally worth it. I didn't grow up playing lacrosse and the league didn't provide us with an equipment list, but the customer service was great; the guy knew exactly what we needed, how to properly fit everything, etc. He also didn't try to upsell us or shovel extras at us, which I appreciated. (We ended up buying some extras, anyway!) It was 100% worth the drive, and on top of feeling confident my son is well-outfitted in quality safety gear that fits properly, I felt good supporting an independent business in a sector that has come to be dominated by impersonal national chains and online retail.

Cashier forgot to put my fieldhockey balls in my bag. I was halfway out the door he said "wait you…read moreforgot your balls" and then stood there and did not laugh despite how funny we were.

From the outside, ATA Cycle looks like the kind of place where very serious cyclists drop $20K on a…read morebike without blinking. And yes, that world definitely exists here--but what surprised me is how welcoming and useful it is even if you're not that person. I first stopped in a few years ago when I was just starting to get more serious about biking. I was in "just looking" mode, but the owner, Husam, ended up having this unexpectedly refreshing take: men think nothing of spending real money on their bikes, and women should feel just as entitled to invest in themselves. It stuck with me. I didn't buy my bike there at the time, but recently went back for a professional fitting ahead of a cross-country ride--and it was 100% worth it. He adjusted me to a shorter reach and narrower handlebars, which completely changed how I ride. I'm now using my hamstrings and glutes much more instead of torching my quads early. He also spotted that my left leg is actually more dominant than my right (never would have guessed that) and gave me exercises to balance things out. I also ended up upgrading my cycling shoes while I was there, and even that made a noticeable difference in power transfer. It's those kinds of small, expert tweaks that really add up. One of my favorite things: once you're a customer, you're always a customer. Husam told me to stop in anytime--for water, the bathroom, or even just to check tire pressure. That kind of low-key, no-pressure support is rare. If I ever buy another bike, I'd absolutely come here. And I highly recommend the fitting--it gives you measurements you can use on any bike going forward.

I contacted ATA Cycle because they were recommended as a shop familiar with Storck Bikes. I'm…read morefinishing a build and only needed a small but essential part--the hardware connecting the saddle to the seatpost. Since I hadn't heard back from Storck, I called ATA hoping for guidance or help sourcing the part. Instead, I got a two-minute conversation that managed to be both unhelpful and dismissive. They told me they don't carry spare parts--fine. But when I asked for help identifying the correct part or sourcing it, they simply repeated what I had already said, offered no direction, and quickly ended the call. At one point, I was even asked where I bought the bike, as if that determined whether the question deserved an answer. It's not the lack of parts that stands out--it's the lack of effort. If this is how they handle someone ready to spend money, it's hard to imagine how they handle actual problems. I'll take my business elsewhere--and suggest others do the same.

The typical human foot is an anatomical marvel of evolution with 26 bones, 33 joints, 20 muscles,…read moreand hundreds of sensory receptors, tendons and ligaments. Like the rest of the body, to keep our feet healthy, they need to be stimulated and exercised. I bought a pair in Holland, MI. It took me the longest ever to decide which one and what color. It never happens with shoes and ME. Yes the shoes do look scary. Especially the black kangaroo leather ones. So I decided to settle for the least obvious ones in light grey. I still get a lot of attention simply because it does look strange. It's different alright. Putting your toes in all at once was definitely a task. It just won't go in together-it was a fight. Years of high heels and other culprits made my toes dumb. Yeah dumb not numb ;) It wants to immediately curl into a ball and get ready to stuff itself into a tight space. At first I was afraid to step on even just the street outside the store. But once I got started I was very happy with it. Now I am walking all over the place with it. My toes are more in its natural state now. Relaxed. I'm giving it four stars simply because it wasn't able to stand the rigors of my backpacking trip. It was just simply made for a light trek or non granite types. Don't get me wrong. It offers a lot of protection just not enough cushion for what I carry in weight when I go on backpacking trips. I bought the new model called Trek. It offers more traction and more coverage. I was very excited to try it on a much simpler trail that is more suited to a day hike. It worked very well with my rocky hike on Inspiration Point. I also started wearing the five fingers socks with it and it is a much better experience. For an avid hiker my feet is very sensitive. SO any possible hot spots is fixed by wearing the socks. I am convinced that this is very comfortable and healthy for you feet. Not sexy at all. But hey you're either born sexy/hot or not. No sexy shoes will make you sexy! So buy one and stop stuffing your toes when you don't have to. My next pair will be the brown Kangaroo Leather. Price on a pair of VFF?$100+tax.

Being in the fitness industry I had done my research and drilled everyone I knew who had them to…read moresee if they were right for me. I got 50/50 reviews, some people like them, some found them to be "a waste of money" (note the quotations, I really did hear that a couple of times from people using them as slippers at this point because they disliked them). I run, I teach Yoga and Pilates. For me it was a no-brainer, no matter what other people said, it just seemed that they make perfect sense for me to own them. I carefully measured my feet per the instructions and ordered a pair. They came a couple of weeks later and I was sad to see that they were way too big. No problem, the exchange policy is pretty clear and easy. Less than an hour after getting them they were on the way back, $9 later for return shipping, with delivery confirmation. After checking to see if they had gotten the shipment I waited 8 business days after the date of receipt and sent an email asking about my exchange. I got an email basically telling me that it took at least 10 business days after getting them to RE-SHIP. Ok, fine. 3 weeks after sending them I get my exchange and they too had about 1/2" extra space in my right heel. The shoes didn't fit either. Again, I re-measured and this size was technically a size too small per their instructions yet were still too big so I again sent them back and requested a size smaller. Another $9 later with delivery confirmation. They got the shipment on Feb 19, a Saturday. After 5 BUSINESS DAYS - around the 28th we send an email inquiring about the status. No answer. We send 3 more emails. No answer. Today we send another to just about everyone in the company asking for the status of my return. It wasn't a nasty email but we are frustrated it is TWELVE BUSINESS days after they received the shoes, all we want is a shipment number or to let us know when we can expect them. No answer other than a refund. We didn't ask for one, we just wanted to know where my shoes are and were given no explanation as to where they are or why they just gave us a refund. Horrible customer service at a time when people think twice before spending their money. They obviously don't want us as customers and have no interest in customer service per the appalling response. No problem. I have plenty of clients, plenty of people who respect what I have to say and what I can recommend for their training in running, cross-training, triathlons, Yoga, Pilates and honestly I have never had an issue with Asics, Nike and even actual bare feet for some of the classes, so I guess this product won't be one I recommend because I can't do it - I would never recommend a product from a company who treats customers this way.