The owner at Lull and Hartford almost assaulted me because I asked for my money back when the…read moreembroidery on the jersey was uneven.. not by a little, it was way off and no one in the world would have paid for the terrible job they did. Here's the timeline: I called them up in the middle of Mar and asked about ordering the Jersey. I asked them about the size and they said I could come in and try one on when they get some Jersey's in. In the meantime, I asked a few team members at practice and found out my size that way. They told me that was the deadline was March 31 to order so I went ahead and ordered on that day. They said they will have it finished the week before our first game. It's was now Wednesday April 22 which is getting close to our first game on April 26th which I called to find out what day it will be ready so I can schedule my day around their hours to come pick it up. They said that it's not ready yet and they don't know when they will work on it because they have two youth leagues that put their orders in late. By the way, their hours are mon-fri 9-5 and sat 9-1 and they're in Dracut so it makes it pretty difficult to get there on last minutes notice. Now it's Friday, 5pm and they haven't called me so I called them. They said it's not ready and they'll have it ready sometime Sat. They also said they will stay there past 1pm closing time so I can get my Jersey when it's ready. Anyways, they called me at 7:30pm that night (Friday) and said it's ready for pick. Here's what happened at their location when I picked up my Jersey at 11:30am that Sat morning: I walked in and requested the Jersey. I pulled out my credit card and paid without any questions. When the cashier went to the back room to charge my card, I put the new Jersey on and looked in the mirror to find the Brewers logo across the front did not line up. It wasn't off by just a little bit, it was way off. The left side of the jersey had the logo stitched much lower than the right side so when I brought it to the cashier's attention, he went back and got the owner. The owner came up to me at the counter and leaned in my face and started yelling at me saying hard hard he's been working and that's when I cut him off and said "you need to calm down." He didn't even try to see what the problem was. He said "get the F' out of my store, I don't have time for you anymore, you called 21 times, just get the F' out!" I said "just give me back my money and you'll never see me again." He said "shut up, i'll give you back your money." He did not refund my card but instead grabbed cash from the register and slammed it on the counter (I'm not trying to make it sound worse but this guy really slammed it down and could have broken his counter.) When I took the money I said "this is no way to do business." He said "F' you" and started coming around the counter with his hands out like he was going to assault me. One of his employees was holding him back saying just let him leave and that was it. My personal opinion and attitude towards this: I'm a business owner and have been for many years which is why I was more than cool that they were late on delivery. I've owned retail stores in Burlington and the Nashua mall for eight straight years with 40 employees which I knew they were backed up and it was no big deal. I had no intentions on going in and starting anything, I paid upfront for the Jersey without inspecting it first... that's got to tell you something. I may have called to many times but that is no reason to force your customer to accept a defected product and then threaten them. I rarely give bad reviews on business' nor have I complained to the better business bureau because business' sometimes have bad days but this company should not be in business for the way they acted. I certainly am going to take extra measures to warn others about their ethics. I deserve a big apology from them but truthfully, I want nothing to do with them ever again.

From the owner: Screen printing, embroidery team sportsread more

Great place to fix a bike. Kind and helpful people. The owners are elderly and old school I love…read moretheir business!

Absolutely amazing couple, local mom and pop store I'm guessing. I walked in with a rim I ordered…read moreand really needed a tube and tire that I couldn't find anywhere else but online. I was in and out and grandpa I'm guessing,put the tube on for me right there and I was out in 20 mins. Long story short they had a bunch of bike parts some I've never seen. it's a small shop so keep that in mind. but they were the only shop around that had what I needed without ordering it and I left with a smile and had a good convo with the two and I'll definitely be back. if you need something take a look and go from there

Friendly and attentive staff. Great prices. Most affordable seasonal lease program around!read more

This place was awesome. Can't recall when I have had such a positive customer experience…read more Called on a chance that they might have a ski boot I was looking for and they did. (I had called around to other shops and had no luck finding what I wanted. ) Went over and manager (Dylan) was super helpful, offered some other options as well but ultimately settled on the boot I was interested in. He even price checked and found they have marked the price wrong which worked in my favor. Dylan suggested I bring my skis in and they would adjust the bindings. I brought the skis in the next day and he personally adjusted and serviced my skis (without any prior appointment). Prices are fair, great customer service, nice local business with decent selection of equipment and clothing...and they sell spas too...check them out! I will bring any and all of my future ski related purchases to these folks. Highly recommend! 5 stars

I never seem to not buy something when I come to this place. Regardless of whatever sport you are…read moreinto, this place will have what you need. From the casual athlete, to the experienced, this place will have everything you need to succeed in your discipline. This place is beautiful, with two floors of walk through. It also has a batting cage, for those interested in getting their swing on. Always seem to find a good deal on their supplements, and the clearance rack for apparel is always an eye catcher, with new training gear that you won't feel bad destroying. Are always around to help with questions, and are super friendly. The best part about this place, is that it's right on the border, Massachusetts, but still in New Hampshire (TAX FREE !)

The store is a nice 2 story facility with products covering most of not all sports…read more With that being said the associates are not very familiar with the needs and use of the products in the different departments. Also, curbside pickup is an utter joke. 35+ minutes waiting because they can't find my order yet it shows it is available and has been since yesterday. Make sure you know what you need and go find it yourself. Do not rely on the employees to suggest the products you want besides them looking at the price tags and picking the most expensive items and assuming it is the best.

Jack at Billerica Sportswear is amazing! We needed T-shirts printed for our church camp and Jack…read morehad them done in a flash! He was fast and efficient when mid-camp we needed additional t-shirts. As camp coordinator I researched T-shirt prices from several source and found Billerica Sportswear to be the best choice. It has been my pleasure to work with Jack, he is always prompt in answering all my questions. Jack and the staff at Billerica Sportswear have gone above and beyond for us for the past 2 years and we WILL be ordering our T-shirts from him next year!

From the owner: Custom Clothing, banners, posters, and Stickers/decalsread more

Geoff's passion for the long-term healthy evolution of fishing in New England drives Brackish Flies…read moreand his efforts. His lifelong focus on helping people makes the experiences powerful.

I have both gone fishing with Geoff on a guided tour and requested that he tie me some flies. An…read moreexcellent experience all the way around! Geoff is extraordinarily responsive and professional. He knows his fly fishing, and demonstrates a rare passion in educating others about the environment so we can all continue to enjoy what these waters have to offer for many years to come. He makes the day about you and is attentive to what you want to get out of the experience. We were out for a little over 8 hours looking for brook trout and definitely found them! Thanks for an excellent day navigating the New England streams and sharing a few of your haunts!

Each and every time I visit the owner Drew is hustling in the store or running to accommodate a…read morecustomer. Over the last 12 years Center Sports has been "The Place" to go for professional sportswear advice. It can be as simple as a hat, embroidery or anything else and the staff is always there to assist you. Top shelf owner and staff with the small town atmosphere. Thanks Drew! You keep people coming back for me with your generosity!

This store had a good selection of what I was looking for - Chelmsford gear. It was neat and well…read moreorganized, and I was in and out quickly with exactly what I was looking for. I will be going back!

Great service from the salesperson who helped me and my son this evening. He seemed to go out of…read morehis way to find my son a shoe that fits well and was reasonably priced. Sometimes at this outlet store you have to go find the staff people to get help, which might bother some people, but I actually like not having salespeople hovering over me! Store is always very clean and products are neatly displayed. The prices are excellent and to me that's the most important thing.

I used to really like this place, but after having been there for a few times, I realized the…read moreprices aren't actually that much better than other new balance stores if not other shoe stores in general. Also, the employees aren't super helpful or knowledgeable about the product that they have in stock. When I initially came here a few times I would say that the employees were fairly, responsive and customer service focused however I would not say that that is the same case anymore. Customer service has gone down and so is the current collection the new balance offers. They also pretty much charged the same price if not more despite the prior models that are offered at this location. There are barely any sales anymore as well, so there really isn't any value here in terms of shopping besides trying out shoes that you could try out at another actual new balance location not this one.

I cannot put into words how great it is to work with Stacy, Drew and the rest of the crew at Prime…read moreTime Sports. I've been using Prime Time for the past year and a half to purchase our Nike gear and they always deliver quality on time and on budget. I would highly recommend them to any athletic program in the area.

We have been using Prime Time Sports in our Athletic Department for three years now and have…read moreabsolutely no complaints. Their work is excellent and so is their customer service. Chris has been awesome to work with; he has been completely honest as we go through the ordering process, he has accommodated our last minute needs to the best of his ability and he has gone above and beyond to meet our needs. We use them for all of our varsity teams, as well as departmental needs. The team at PTS proofs all of their jobs and gives you the ability to see what you're getting before hand and approve it. I would highly recommend PTS and Chris to anyone!