I cannot say enough good things about Need A Lift Auto Towing Service and especially Jamie, the…read moredriver who helped me today. What started as a very stressful day turned into a much better experience thanks to his professionalism and kindness. I hit a huge pothole on I-94 near Gary, Indiana, which caused a flat tire and left me stranded on the shoulder with traffic flying by at highway speeds. I was on my way home to spend Father's Day with my dad, and this was the last thing I expected to happen. From the moment Jamie spoke with me on the phone, he was calm, reassuring, and genuinely caring. He made me feel like I was in good hands before he even arrived. Once he got there, he was professional, efficient, and incredibly courteous. Jamie then drove both me and my vehicle all the way to my dealer's service department in Illinois. During the drive, we had a wonderful conversation, and I was impressed by how warm, friendly, and compassionate he was. After many years in the towing industry, it would be easy for someone to become indifferent, but Jamie was exactly the opposite. He showed genuine empathy and treated me with kindness and respect throughout the entire experience. If you ever find yourself needing a tow, I highly recommend Need A Lift Auto Towing Service. Thank you, Jamie, for turning a difficult and stressful situation into a much more positive experience. Your outstanding customer service will not be forgotten.

It is always such a huge relief when a stressful breakdown turns into a positive experience…read more Drivers like Cody truly make a massive difference when you are stranded down a very narrow alley and he whips that big ole rollback in there like he's been doing it for centuries! Very kinda and super knowledgeable! STAY SAFE, Cody!

This was the only towing company who came to pick me up after I sat in a Gary gas station for 3…read morehours, and drove me all of the way back to Chicago. Then on top of making that drive, just charged a flat rate to my insurance so it cost me $0. I got to sit up front with my dog in my lap and had an awesome conversation the entire time with the driver (who is also the owner) - the drive flew by. You know when you meet someone who just FEELS like a good person - like you can feel their good vibes radiating out of them? That is how I felt about the owner of this place. Legit awesome. Thank you again.

They are such a good towing company I would recommend them any day and their prices are not to pricyread more

Adam was a really big help and a nice man to do business with! Especially in our time of need! We…read morewere back on the road in 20 minutes... We thought it was going to be a lot more of a problem, then Adam showed up like an angel from heaven!

Just used Adam's Towing through my insurance. Very friendly and very professional. Called me ahead…read moreof time and told me he was on his way. Had to tow me to the dealership and he did a great job. I highly recommend Adam's Towing!

Genuinely amazing people and service! Were immediate with their response and got to us quickly. No…read moreovercharging and unbelievably kind. Broke down then we were immediately on the road again because of their help. Strongly recommend!

I would highly recommend Robert's to everyone. I was in need of oil change, brakes, and rotors…read more The Cadillac dealer told me there were no appointments until next month. I was searching for help and remembered my cousin telling me about you. I am so grateful that you were able to provide me the same day service. Your professionalism was top tier. If I had to give you a score, I would give you a 10 out of 10. Thank you, Robert! Robbin W.

Me and my husband had been going back and forth with the Jeep dealer about our Wrangler for about a…read moreyear. Our vehicle was in great condition and we maintenance it regularly. We ran into a repair issue and the dealer had our vehicle on and off for months and still could not fix the problem. They misdiagnosed several times and used up our warranty and charged us out of pocket cost only for our engine light to return. My mother recommended Robert's shop before she moved so I decided to take my chances and I am so happy I did. They are VERY experienced mechanics and they did a few tests and figured out a year long problem in LESS THAN 1 hour! Our jeep is back running beautifully. Thank you so much Robert. I will be recommending you to everyone!

Engine overheated and gave up on me mid road trip, what a blessing to be picked up by Shaw's. I was…read moremet with efficient, professional and kind behavior that really helped to keep the tears at bay. Not only did my driver help me through the process of leaving my car at the shop he gave me really good advice like take a picture of the sign so when you come up for air tomorrow you can find your car! So grateful. Hopefully will not need services again but if you're in the Michigan city neighborhood and need a tow this is the place.

This guy has a little scheme going on. will tow your vehicle not even a block and charge you $300,…read moreand not work with you. Taking advantage of blue collar hard working people just trying to get by. never use this a**hole.

Excellent company. Brian responded quickly and helped me out of a tough situation in a friendly,…read moreprofessional manner. I highly recommend them.

Dave helped me when my car broke down in route to a trip to Chicago. Not only did he beat my…read moreinsurance road side assistance time by more than 1.5 hours he helped me find a local place to replace my alternator the same day. And this was a Friday afternoon at 4pm. He's service, assistance and knowledge was great. I highly recommend.