Works perfect during the week days, but If you need a cab on the weekend, or during bad weather…read moreit's better to find some other service. I got late to work several times coz of them. Estimated time then giving to you is incorrect. Last time I had to wait 26 min instead 7 how it was promised. When I tried to call back 3rd time they just put me on hold for 8 min till the cab came. Every weekend same story. Look like they can't really manage things when they busy.

First off we always used to use Metro line when my parents were alive and we had to take my father…read morefor chemo. They were wonderful but now they are terrible example today, July 24, 2026. We called for a low car and they told us five minutes 15 minutes past and I asked where the car was and a gentleman then told me two minutes 45 minutes later we called and he said he sent cause we were both outside. My girlfriend and I there was no car to be found and this isn't the first time it happened From being a terrific car service to being a less than one star car service is beyond me if you want to use Metro line and you have all day then use them if you're in a hurry do not use them.

Revel Blue Taxi arrived on time and our driver seemed polite and nice. I know it was a late…read moreafternoon flight so we can understand the delay in the expected airport arrival. The driver wasn't chatty which was not a problem but I felt he didn't have familiarity with the city shortcuts, we were stocked on the streets and just stayed with the flow. It took us an hour and 45 minutes to get to EWR from Manhattan using the regular route; he didn't bother to find a way to keep us moving, during our journey. Our car also had some physical defects, the covers on the left side ceiling is falling off which could have been glued easily by anyone. Despite such imperfections, I sti gave our driver a 10 percent tip for his efforts, a nice guy who took us to the airport in his own way. However, I just hope that the company do something to fix these issues and re-train their drivers better and more decisive in firing way to move their passengers to their target location during traffic scenarios.

CAR WITH NO A/C There's a "feels like" temperature of 103 in…read moreNYC today and the car HAD NO A/C. When we asked the driver if he had AC earlier today, he said no, but it worked yesterday. He should've never been picking up passengers today in this heat. If somebody with compromised health got in that car it could've became a very serious incident and your company would have been held liable. Within 1 minute of being in the car and establishing that it did not have A/C, we asked the driver to stop and let us out. I immediately ordered a Lyft and made a complaint via text (per company policy) as well as asked for a full refund. The company refuses to refund any portion (offered $10 off next ride.... NO WAY) DO NOT USE, IT'S NOT WORTH IT!

*Luxury vehicles *Always early…read more *Cheapest game in town I've taken Northside over 30 times this year always $28 dollars to Laguardia $42 to JFK!

I really want to support these guys. Been using them since 2011 but my last two interactions are…read morehaving me doubt I'll use them again. The first incident was horrendous. Driver was late, went to the wrong block and wouldn't come get me, drove like a maniac, tried to talk to me about religion, missed our exit, almost got into a few accidents and complained about the brick lined roads. When I went to pay, he told me he didn't take credit cards even though when I booked the car I said I'd be using one bc I didn't have cash. He told me I needed to Venmo him or go to an atm. Mind you I was late to a wedding bc he was late and drove recklessly -- I said I don't know what you want me to do, I told them credit card. I called the office to talk to someone about this and was promised a call back and never got one. I called again and was promised again for a call and never got one. A few months later I tried them again; booked for an early airport flight and they never showed up! I had to call a Lyft. I called and emailed twice and no one responded. Pretty terrible. Was trying very hard to support a small business but they make it impossible.

I just had a pretty amazing experience with McGuinness Car Service. I normally take Java, but today…read morebecause it's raining and rush hour and God knows why else, I could only get a busy signal from those guys. I searched for an alternative and found McGuinness. I have to admit, it wasn't looking good when after waiting twenty minutes for the car to come, they told me that their guy was stuck in traffic. I'm getting nervous because my flight is in a little over an hour at LGA. We clearly have an issue here. Here's where the boys over at McGuinness step up, they send their dispatcher in his personal car! I was VERY relieved and impressed. Needless to say, I've added them to my phone book and will for certain be using them in the future. Traffic was bad, but my man got me to the airport in time. I'm currently waiting for my flight and a pizza in the lounge as my flight was delayed. Five stars.

I'm really, really torn about this. My experience with McGuinness has been mostly positive and I…read moretruly want to support local Polish businesses. I really do. However, I can't give them a good review in light of my recent (dangerous, terrifying) experience. Bit of a background: I've taken McGuinness car service maybe 30 times now. Most of the time they're really prompt, arriving within 5 minutes or less. Impressive. Most drivers are quite friendly, though your mileage may vary - their grasp on English seems tenuous at best. I speak Polish, so my experience with them is inherently different, obv. They're cheap and the cars are usually clean. Last week, however, I had an experience that's made me reconsider calling McGuinness ever again. The driver arrived promptly, as per usual. I'd never had him pick me up before. He seemed jittery, wiggly, anxious to get going. I can't make assessments about his sobriety, but his behavior gave me pause. I should've got out of the car right then and there. Well, since I didn't, I was treated to THE SCARIEST CAR RIDE OF MY ENTIRE DAMN LIFE. I am talking Grand Theft Auto style, maniacal, psychotic driving. Going 90 on the Williamsburg bridge (edit to clarify: it was late at night) Bullying other cars to an extent I'd never seen before, nearly causing numerous accidents. All while blasting 80s anthemic rock, for an extra horrific twist. I've been in cars with reckless drivers before, but this was different. I honestly thought my life would soon come to a violent, fiery end, and though I'm not religious, I did utter a few silent prayers. For the record - I asked him to slow down, repeatedly, and reiterated that I'm in no hurry. To no avail. We got from North Greenpoint to the LES in... record time. 10 minutes, if that. I exited the car nauseous, shaking. TL;DR - fine in most cases. If your driver is the long-haired guy, RUN FOR YOUR LIFE.

The customer service. The dispatcher was veryyyyy rude over the phone . I asked for a price and all…read morehe kept saying was how much do you pay . Very aggressive!

The dispatchers abd drivers are rude they over charge the dispatch will tel you 6mins and wont even…read morehave are car coming the worst service in brooklyn today 2/25/26 my daughter needed a ride to class dispatch says 5min no car ever showed up

Pretty much the best way to get from Manhattan to Greenpoint. This MTA subway stop seems kind of…read moreold and worn but it's functional. The G line subway trains connect from the L train at Lorimer and they seem to be newer cars, and its usually just one stop away. At Nassau station just be sure to standing mid platform as the trains stop there for boarding. It's situated well as there is plenty to see and do around it within a few minutes walk - bars, shopping, restaurants, and more.

Nassau Avenue has an okay MTA station in Greenpoint. It seems old but it's functional. Lots find…read morethis convenient and I do too. Around it is an up and coming area. This is like a little more ghetto version of Williamsburg. Even though it looks pretty old, it's still fine. It serves the G Train. This is the last stop from Queens before you get to Williamsburg. As expected there's lots of hipsters. They have spilled over into this neighborhood. A few cool vegan restaurants have opened here. The coolest is Screamer's Pizza. It's just a quick walk from here. They have very good shit. After this go to Van Leeuwen Ice Cream. They have awesome non dairy flavors. It has more interesting things outside it than in it. It's another example of location making a station good. There's also a connection to the Long Island Railroad.

Showed up on time on a Sunday morning to take us from Brooklyn to Newark…read more Dispatcher was kind and accommodating, and told us the price ahead of time. Then I made the mistake of confirming the price with the driver at the end of our trip, and he inflated it by $8. I didn't feel like arguing before the crack of dawn at the airport, but it isn't about the $8; It's about lying and taking advantage of customers. My tip: never ask the drivers how much the trip is. Just hand them the amount you agreed to in advance.

Terrible! Ordered a car to the AIRPORT and Dispatcher said 5 MINUTES. 15 minutes and 2 calls later…read morethe dispatcher said driver was en route and would be there in 2 minutes. That apparently he gave him the incorrect address. Your only job is to dispatch cabs and you can't do that. Never again. Had to call an Uber and while on the way to the airport the cab driver called to say he was outside Horrible!

This service used to be great . This morning I called for a cab at 7:08. The guy said ten mins …read more After waiting 35 mins and calling about ten times they never even Answered the phone . You all suck

After my bad experience using my previously preferred transit option, McGuinness Car Service…read more(http://www.yelp.com/biz/-_JUEn9pLf-bWv_84_XA7g) -- I've switched to this one. Not only are they good in a pinch, but they're good in general. To date, I've had no bad experiences, no missed pickups, and one call in which I overslept -- but the driver waited while I got my act together before leaving. (I'd set my alarm for 5 p.m. vs. 5 a.m.) The fact that they helped me out in a near-emergency is near-tantamount. I really appreciate that they were willing and able to go to Cobble Hill on such short notice. We'll see how they perform over time!