They keep on saying they've been in business for 15 years, should've retired 15 years ago…read more Incapable property managers. Basically managed by husband and wife who can't manage sh*t and constantly call the landlord for the most basic stuff. Mark is not here mentally and forgets to execute basic tasks and Will is rude and obnoxious. You can't have a conversation with this women. They're a small team but still can't communicate with one another. Took them months to fix the most minor thing. They charge you the price but the quality and service is terrible. In high end real estate, property managers are dime a dozen so choose wisely.

CVE Properties has been managing our rental property in West Hollywood for nearly 2 years now and I…read morehave only GREAT things to report. Best property management company I have experienced in the LA area. Willie and her team are the ultimate professionals and are committed to excellence in every way.

I stay at this property and had no hot water as well the heater didn't work …read more I contact the host which was no help . I highly suggest to book something else .

We lost our home in the Palisades fire and booked a temporary stay thru Vrbo. The property was…read moremanaged by Orange Door - which we didn't think anything of at the time, but this turned out to be a nightmare. Weeks after we moved out they came sniffing around for "damages" and "extra cleaning fees." They said this was because our pet was with us, even though the listing was pet friendly. Basically they are price gouging fire victims. Also founder of the company tried to upsell us on interior design services for when we rebuild our home - just 2 weeks after it had burned down. Quite appalling. STAY AWAY

Loved our stay at the Venice, CA open air homes Airbnb. Beautiful home with comfortable bed and…read morelinens, well equipped kitchen, and hot tub in backyard! We loved the unique location on the "walk Street" (located on a sidewalk, not a street) within Venice, and enjoyed not having to get in our car all weekend as we went to various shops and restaurants within walking distance. We also biked to Santa Monica easily from the house on Metro Bikes and all in all just had a fantastic time catching up with friends in the comfortable living room.

Open Air Homes put their friends in my Laurel Canyon home in Los Angeles and turned my house into a…read moredrug party house. Open Air Homes was caught dismantling and cleaning out a clandestine fentanyl lab in my home on check out day. Midway through the five week rental, my neighbors contacted me alarmed about "druggies". Open Air Homes assured me that they were in the home and everything was great, and that my neighbors must be seeing the renters ordering a lot of food deliveries. When I returned a week earlier than Open Air Homes anticipated (on the renter's check out day), I walked in on my house packed with Open Air Homes employees-- my ceiling was collapsed, holes in the walls, heat dismantled, windows blacked out, almost everything stolen or destroyed, and blood stains on the walls. The cleaners told me that the house had been full of addicts the entire rental, and that Open Air Homes allowed it. There were money counting machines and duffel bags in the garage that LAPD told me not to touch. The neighbors had photos of a car that was parked at the house during the rental-- that car was registered to a man in Wisconsin who was killed in a standoff with police in Wisconsin two days before his car was at my house in LA. The neighbors also said there were tall blonde drag queens in the house partying. Evidence left behind was connected to drag queen celebrities in LA and Palm Springs. When I emailed for help, Open Air Homes CEO Brad Greiner sent me an email back saying that it's impossible that drugs were made in my house because "the neighbors would have smelled it", which he backed up with a copy and paste from ChatGPT. He pushed me off on Airbnb, who happened to be the portal Open Air Homes used for that particular renter. I was left to beg Airbnb for help for months, who delayed and denied. Due to confusion over what crimes may have taken place in the house + a constant stream of homeless addicts to the house, leaving threatening notes etc, authorities told me I should stay away from my home and LA for a while for my safety. Surreal. And when I returned to my vacant, destroyed house TWO MONTHS LATER-- I caught Open Air Homes employees in my home! They ridiculously claimed they were accidentally "cleaning" it, but the vacant house had a collapsed ceiling, holes and blood stains on the walls, flooded second level, etc. At least one Open Air business partner was partying in my house during the rental, and a reality "celebrity" business partner was the top story on Palm Springs TV news a couple months later while he was running for Palm Springs city council, because of a video showing him beating a defenseless man in a Palm Springs rental home that apparently connected to Brad Greiner. And remember there were also reality show and drag queen celebrity drug parties at my house, which was discovered thanks to evidence left behind in the house and Ring cameras. I lost hundreds of thousands of dollars from my first ever experience renting out my home while I was away on an overseas trip. Open Air Homes criminal negligence cost me hundreds of thousands of dollars, and they never helped me or gave me a penny. A year later, after I spent my own money to rebuild the house and I sold it and left LA, I received a call from federal agent Lyndon Versoza, who told me that some of the renters were quickly arrested when they departed the house. They also were convicted after a months long trial, which Airbnb and Open Air Homes knew all about and kept from me while I begged for help for months from the destroyed house. And then recently (two years after the renters, and a year since I sold the house and fled LA), I stumbled across a news report from major Mexican News outlet Milenio about how US government documents reveal that my house was a massive fentanyl production lab during the 5-week rental, the first confirmed major fentanyl production lab in the US, and how it was the only lab in the network that authorities couldn't get to before it was dismantled-- because Open Air Homes dismantled and cleaned it out on check out day, and then Airbnb spent months defending Open Air Homes and covering up the clandestine fentanyl lab from me, my neighborhood, and authorities. I assume the feds are closing in on whatever criminals are associated with or a part of Open Air Homes, and until then I do NOT recommend allowing this company anywhere near your home. Hiring them to manage my home cost me hundreds of thousands of dollars, my life in LA, and caused a hellish experience living in the destroyed house for months defending it from addicts and begging for help from Airbnb when Open Air was clearly involved somehow. Also if you ask why I haven't sued them-- it's because multiple lawyers told me it's too dangerous to pursue legal action against Open Air Homes with their apparent cartel connections. Let that sink in. Open Air Homes turned my life into a nightmare.

As a luxury real estate agent in Los Angeles, my clients' satisfaction is paramount. That's why I…read moreconfidently entrust The Proper Group with my real estate investor clients who are looking into Airbnb / short-term rentals. From pre-sale consultations to post-purchase support, The Proper Group goes above and beyond to ensure a seamless and successful journey. Their expertise in advising on renovations, connecting with top designers, and maximizing short-term rental profits on platforms like Airbnb is unparalleled. With The Proper Group by my side, I can rest easy knowing that my clients are in capable hands. Their dedication to excellence and personalized approach make them the perfect partner for any real estate investor looking to maximize their returns while enjoying a stress-free experience. I highly recommend The Proper Group to fellow real estate agents and investors seeking exceptional service and results.

The Proper Group helped us transform our home into a luxury rental effortlessly. Phenomenal…read moreservice, stellar design sense, consistent 5-star reviews. A dream partnership! Their attention to detail and seamless management exceed all expectations.

Booked a place through Vrbo. Two weeks until our trip, they cancelled my booking. I understand that…read morethings come up, but in the email, they put someone else's name? On top of that, they answered the phone and pretended that the call dropped because they didn't want to answer questions or at least try to calm a paying customer. They also stated they had no other properties available in the city I booked, but we found one on first try. Definitely do not recommend Marbella Lane Management. Complete lack of professionalism and courtesy.

We rented a house in Fullerton five months in advance and paid the full amount, nearly $4000. Three…read moreweeks before our stay, Marbella Lane cancelled our reservation saying that there was a "maintenance issue." Three weeks should be plenty of time to take care of a "maintenance issue." Then, the next day we received a message from VRBO saying "...your cancellation request was approved by the host," when, in fact we had made NO such request. In addition, it is clear that Marbella Lane manages many other properties in the area, and they might have attempted to find another property for us, but they did nothing. This was a serious breakdown.