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Jacksonville, FL

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Brilliant Nails and Spa

4.6 (67 reviews)
Closed • 11:00 am - 4:00 pm

Services - Brilliant Nails and Spa

Manicure

Manicure and pedicure

Nail fill-in

Brilliant Nails and Spa Photos

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Recommended Reviews - Brilliant Nails and Spa

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Matt M.

Pros: Very friendly people. Extremely clean bathrooms. Very good pricing for services. Cons: My 40-45 pedicure last 36 minutes Only four therapists on duty, so wait was long Not all the services listed on the pricing sheet were actually performed. There is a huge push for up-selling for every choice you make. ("This is a much better polish for only $8 more", "oh, if you pay $5 more you get better options". I will readily admit that people here are friendly and nice. The manager was very pleasant and accommodating. The prices are very good and the chairs (at least the ones that worked) gave good massage therapy. My daughter really loved her pedicure and rated it five stars, there was also a gentleman in there that seems to get rave reviews; he seemed to really go above and beyond and his clients looked like they were in heaven. He even followed one customer out the door to make sure she got to her car. But I can only gauge on the treatment I received and not what others received. My therapist was clearly sick, kept wiping her nose, was annoyed I would not upgrade to ultimate level (I chose the super deluxe, two levels above the basic) and snatched the pricing guide from me when I started looking at what was supposed to be included with my chosen pedicure. My pedicure was listed at 40-45 minutes and it lasted a crisp 36 minutes. She refused my request for a liner and allowed my tootsies to soaked in the water about 20 seconds before she started in. When I realized I was getting poor service, I began to compliment her and thank her and she did slow down a little and show some care, but I still walked away with a hangnail and a feeling I would never go back there again. I realize that everyone is not equal when you get personalized service like pedicures. But with only four therapists, you have a 25% of having a bad experience and a 75% chance if getting a great one. My odds were against me this

Michelle D.

My first experience at Brilliant Nails and Spa was fabulous! I went the Thursday before Easter after work for a pedicure. I didn't want to wait until Friday or Saturday and have to deal with the crowds. I waited about 10 minutes and then was escorted to my pedicure chair. I selected a polish color from their tower. The pedicure chair was very nice and provided relief to my tight back muscles. And I was impressed that I didn't smell acrylic nails. I chose the deluxe pedicure for $32. Tommy took great care of me! I'm so glad I spent a little extra money to get more of a foot and leg massage. He joked with me and made me laugh several times. I told him it was my first time at the spa and he told me it was his first time giving a pedicure LOL! Tommy told me they have on average about a 95% return rate at the salon. And I can understand why! One regular customer who was sitting near me said she'd been coming here for years and wouldn't go anywhere else. I have been trying to find a nail spa since I moved to Jacksonville in 2014. I have been to nearly 20 different nail salons and I think I have finally found my new nail salon home!

Tracy B.

Pedicures here are amazing. They are so friendly and accommodating. It feels like I have new feet. I didn't have time for a manicure but I'm definitely going back..

* disclaimer: I hate leaving negative reviews as I value peoples time and skills, but I had to post this. Please read ... POSITIVE: walk-in service, no appt needed, pedicure came out nicely NEGATIVE: 1. limited nail color selection 2. I agreed to do get gel manicure done with matching regular paint for my feet; when I selected a gel color for my hands, I get told there is no matching regular polish. That sucks, but whatever, so I chose another color (not at all what I originally wanted, but good enough). I asked if the gel color matched and was told yes, not to worry... 3. I asked for basic pedicure with callus remover, was told to upgrade to deluxe pedicure (asked if it included callus remover, as it was safe to assume when told to upgrade), and got affirmation, but then I got charged $6 extra for callous remover at time of checkout. 4. Worst part: - upon getting the manicure, I get cuts/wounds by the cuticle cutter & buffer - first coat of gel polish is not matching the toes, but I know sometimes it takes two coats to really compare, so I let her begin the second coat--completely different color (I mean bright purple vs red)! - I immediately tell her the colors don't match, but they argued, saying it matched, and the second help. - I refused, and said I was not going to walk out of the salon with those that color nails, and asked to get the soaking process started. - Owner/manager, I suppose, came over told me to "relax", that they were going to figure out how to match the color. - I refused that and told her I was just going to leave with the pedicure and basic manicure. - Nail tech begins to remove the gel polish with the buffing machine, tears up my cuticle again to where it's bleeding; did not remove all the polish, as you can see in the picture, then told me she was not going to polish my nails at all. I asked her if she could do clear, to which she agreed and did. I ended up spending $58 for all that and I still have to go home and fix my nails and paint them myself. A WORD TO THE WISE: do not waste your time or money here.

Tommy offered to take a picture since it was my birthday!
Arren D.

Tommy and his team were extremely friendly, caring, and overall did a exceptional job! I felt so welcomed, when I walked into the door, they greeted me and I was immediately seated! I got the deluxe pedi with Tommy and a gel manicure with Diana. I drove past 5+ salons to come here and it was worth it! Definitely coming back! Thanks guys!

Sierra R.

Tommy does the best brows, I never go anywhere else. They also give the best pedicures with the best massage.

Standard shellac gel nails.  My nail tech was very meticulous, did not get any bubbles or dust and went to the edge.

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4 months ago

Amazing place to get a pedicure, everyone was very nice! Would highly recommend. Clean environment and nice massaging chairs.

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11 months ago

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5 years ago

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9 years ago

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3 years ago

12/10 experience!! Tommy gave me a deluxe Pedicure & the massage was amazing as well! Definitely recommend:)

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8 years ago

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8 years ago

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4 years ago

Lovely massage chairs. Wonderful nail technicians. Very calm and quite location. My mom and I had an amazing experience.

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7 years ago

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6 years ago

This was the best pedicure I've ever had. Tommy was amazing! I highly recommend Brilliant Nails and of course Tommy!

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Review Highlights - Brilliant Nails and Spa

“Tommy is a very good owner of this place and he does give really good massages.”

Mentioned in 27 reviews

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The NOW Massage Jacksonville Town Center

The NOW Massage Jacksonville Town Center

4.3(50 reviews)
5.9 mi•Windy Hill, Southside
Gift cards
Available by appointment

It is absolutely beautiful and amazing the staff is very knowledgeable and helpful sweet and kind…read morepeople very nice caring they always clean and friendly and organized wash their hands after every customer it is gorgeous I love it so much thank you for your service and hard working people staff to the community and very kind and wonderful people and the staff are very nice smart they always clean and organized and I appreciate it so much Hugs Lauren

Kyle was amazing! Definitely the best massage I've received in Jax. If I come back again, I will…read moreonly book with him going forward! **UPDATE** (management apologized and refunded the promo code mishap! Totally respect the accountability) Unfortunately, the experience at the end was spoiled for me when I was charged for the $20 deep tissue enhancement, even though I had entered in a promo code online and called ahead of time to make sure that the price would be taken off at checkout and the woman assured me it would be. It wasn't and I definitely feel tricked. I also had a $20 promo card that was rejected because it had expired by a month. That I totally understood, I had no idea there was an expiration on it, but I feel like there shouldn't have been an expiration on something that was given as a gift card just 3 months prior. Definitely left me with a sick feeling in my stomach.

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Hand & Stone Massage and Facial Spa

Hand & Stone Massage and Facial Spa

3.0(50 reviews)
2.6 mi•Greater Arlington
•$$

I had an incredible experience at Hand & Stone on Atlantic Blvd in Jacksonville, FL. Vanessa was my…read moreaesthetician, and she gave me the best facial treatment I have had in a long time. She is professional, knowledgeable, and takes the time to explain every step of the process so you know exactly what is happening and why. Honestly, she is even better than some aestheticians I have seen at high-end luxury hotels. My skin felt amazing afterward, and the whole experience was relaxing from start to finish. The front desk receptionist was also a gem, friendly, attentive, and conscious of helping me get through the permissions section quickly so I could start my treatment right away. Also who knew that in Jacksonville, they'd have the massage robot experience? If you have been curious about that massage robot they keep showing on IG everywhere, they have it there! Overall, I could not have asked for a better experience. I highly recommend booking with Vanessa and the team here. You will not be disappointed.

This site was very unprofessional, inefficient, unaccountable and flat out dishonest about their…read morecancelation process. After accumulating credits I wasn't using, I decided to cancel my membership. On 6/19, I was told it would require me to complete a form that would be emailed to me, and I'd be charged $79.95 for the last time, on 6/23 and I'd have until Oct to use my accumulated credits. After leaving several messages that were NEVER RETURNED about the emailed DocuSign form I couldn't open, I reached a so called manager on 7/2 who advised although she didn't bother returning my calls about receiving AN ADDITIONAL WITHDRAWAL because the form wasn't completed, SHE PERSONALLY canceled my membership and I wouldn't be charged after 6/23. On 7/23 I was charged $79.95 and I called the store and left a heated message. No return call. Nor did they return my $79.95! I filed a dispute with my bank who rejected it because I'd previously approved these charges (which is some more BS implying I can't say no NOW because I previously said yes). When I called Hand&Stone, I received no apologies or offers to rectify the situation, and they further PROVIDED THE SAME TIME FRAME to use the additional credit I SHOULDN'T EVEN HAVE! I have five credits to use by October, when I wasn't using them in the first place, but I won't use their site. Too bad to because I liked my masseuse and esthetically. They treat you well at the Atlantic Blvd site, until you need to leave.

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Brilliant Nails and Spa - othersalons - Updated October 2026

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