Encourage Senior Services provides excellent in home care. The staff are courteous, respectful and…read moreskilled. Sharonda Terry and her team not only accomplish what is asked, but go above and beyond. We are really glad we found Encourage Senior Services, and highly recommend them for both personal care and housekeeping.

From the owner: Home Care Agency 100% Customer Satisfaction accepts State Insurance, Licensed Insured read more

I cannot say enough positive comments about the staff and facility. These people are ALL HEART…read more My dad was a resident for a year and a half. In that time I never met one team member that wasn't loving and kind. Their focus on patient care is above excellence. Kudos to Beechwood for treating our loved ones like your loved one.

This is a small and homey assisted living/nursing home. The staff takes wonderful care of its…read moreresidents. I highly recommend.

I want to take a moment to express my deepest gratitude to Shorepointe Skilled Nursing Center. Two…read moreyears ago, during one of the most difficult times for our family, the staff at Shorepointe provided my mom with exceptional care, compassion, and attention throughout her illness. The end-of-life care they offered was nothing short of spectacular--filled with dignity, kindness, and genuine love. Now, as my dad begins his journey with rehab and skilled nursing care, there was no question about where he needed to be. We knew we could trust this highly skilled and dedicated team once again. Their professionalism, empathy, and commitment to their residents give families like ours comfort and peace during challenging times. Thank you, Shorepointe, for all that you do--for your expertise, your patience, and the heartfelt care you provide every single day. Your impact on families lasts far beyond the moments you spend with our loved ones.

It's difficult to find any help on the floor! Both of my grandparents were here (years apart). And…read moreboth left with infections, and left worse than when they came.

Monet was a breath of fresh air! Extremely personable and helpful and went over and beyond. You…read moredon't meet individuals as sweet and self sacrificing as her everyday. In terms of the atmosphere, I would definitely recommend, the attention to care and detail was top tier. A very intimate atmosphere and safe environment.

From the owner: It's a beautiful day here at Hidden Harbors Senior Living and Memory Care Center in Saint Clair…read moreShores, where we hold dear the privilege of making our residents feel truly at home, surrounded by care, compassion, and community.

I rated this joint a one. Needs to be shut down! Dementia patients are wondering around day & night…read morewith little or no supervision. Everyone on that 2nd floor wanders. One came into moms room a couple times rearranging her furniture. Another in her drawers in the middle of the night. Another one climbs in her bed! They have alarms around their necks, it takes forever for someone to respond! They are always under staffed. Someone is going to get hurt there... Their is no ventilation in the room, food is horrible, its never hot & smells like it straight out of a tin can. I complained to the owner about my mom being violated as she is not mobile. She said they could move her. Guess what? Man moved the bed & left the rest of her stuff in her room. I tried to move what i could. I was locked on the 3rd floor & no one was there to unlock the elevator so i could back to the 2nd floor. This place is a straight-up nightmare!! When it was time for me to leave, they left 2 new hires with no keys to unlock the elevator. Every door stairway, etc is locked down. I had to wait too long for someone to let me on that elevator so i can go home. What happens if there's a fire?? I started to pull the fire alarm... The Warren Fire Marshall needs to know about this! To ad insult to injury, one of the new girls had the audacity to ask me if mom needs changing...wt&^#?? She must not know that's her job. Its just a matter of time b4 we snatch mom up out of there! Its a 3-ring circus inside of a nightmare Sincerely disgusted.. Loretta H. March 15, 2023

The facility is not clean the staff is not helpful the Director and the Director of nursing are out…read morein the parking lot smoking my loved one regressed and lost her mobility while she was staying to regain her mobility.

I started working last week at the Sterling Heights location. I love the staff and owners Steve and…read moreTara. Excellent guidance so far!! I look forward to my new Career here!!!

Very kind, professional employees. Everyone helpful in the office. Caregiver punctual and…read moreattentive to my parents needs.

I met with the owner for my parents consultation, she welcomed my family with open arms made both…read moreof my parents feel so safe that they were ready for this agencies to come out and start service. Thank you s much Ms. Williams

From the owner: Passionate and Compassionate Care, Right at Your Doorstep…read moreLet A Mother’s Promise Home Health Agency take the stress off your hands. We provide personalized care plans tailored to your loved one’s unique needs ensuring comfort, dignity, and peace of mind every step of the way.