Encourage Senior Services provides excellent in home care. The staff are courteous, respectful and…read moreskilled. Sharonda Terry and her team not only accomplish what is asked, but go above and beyond. We are really glad we found Encourage Senior Services, and highly recommend them for both personal care and housekeeping.

From the owner: Encourage Senior Services LLC provides dependable, compassionate non-medical home care designed to…read morehelp seniors and adults maintain their independence safely at home. We specialize in personal care, bathing and grooming assistance, meal preparation, medication reminders, light housekeeping, laundry, companionship, and daily living support. What sets us apart is our commitment to reliable caregivers, individualized care, compliance, and strong communication with families and care teams. We proudly work with multiple Medicaid and health plan programs, including MDHHS Home Help, D-SNP through Aetna, Molina Healthcare, WellCare by Meridian, UnitedHealthcare. MI-Choice wavier program such as Easterseals MORC, and we participate in the Henry Ford Health Post-Acute referral network through WellSky. Our goal is simple: quality care, dignity, reliability, and peace of mind right at home.

I cannot say enough positive comments about the staff and facility. These people are ALL HEART…read more My dad was a resident for a year and a half. In that time I never met one team member that wasn't loving and kind. Their focus on patient care is above excellence. Kudos to Beechwood for treating our loved ones like your loved one.

This is a small and homey assisted living/nursing home. The staff takes wonderful care of its…read moreresidents. I highly recommend.

I want to take a moment to express my deepest gratitude to Shorepointe Skilled Nursing Center. Two…read moreyears ago, during one of the most difficult times for our family, the staff at Shorepointe provided my mom with exceptional care, compassion, and attention throughout her illness. The end-of-life care they offered was nothing short of spectacular--filled with dignity, kindness, and genuine love. Now, as my dad begins his journey with rehab and skilled nursing care, there was no question about where he needed to be. We knew we could trust this highly skilled and dedicated team once again. Their professionalism, empathy, and commitment to their residents give families like ours comfort and peace during challenging times. Thank you, Shorepointe, for all that you do--for your expertise, your patience, and the heartfelt care you provide every single day. Your impact on families lasts far beyond the moments you spend with our loved ones.

not enough help!!!! Rooms are dark and dreary, people are left in wheelchairs, not given water on…read morea regular basis! Rooms often smell like urine , not sure how often patients are showered. food looks bad and parent said tastes bad. This is for memory area review! Help seems very under paid!

Monet was a breath of fresh air! Extremely personable and helpful and went over and beyond. You…read moredon't meet individuals as sweet and self sacrificing as her everyday. In terms of the atmosphere, I would definitely recommend, the attention to care and detail was top tier. A very intimate atmosphere and safe environment.

From the owner: It's a beautiful day here at Hidden Harbors Senior Living and Memory Care Center in Saint Clair…read moreShores, where we hold dear the privilege of making our residents feel truly at home, surrounded by care, compassion, and community.

I rated this joint a one. Needs to be shut down! Dementia patients are wondering around day & night…read morewith little or no supervision. Everyone on that 2nd floor wanders. One came into moms room a couple times rearranging her furniture. Another in her drawers in the middle of the night. Another one climbs in her bed! They have alarms around their necks, it takes forever for someone to respond! They are always under staffed. Someone is going to get hurt there... Their is no ventilation in the room, food is horrible, its never hot & smells like it straight out of a tin can. I complained to the owner about my mom being violated as she is not mobile. She said they could move her. Guess what? Man moved the bed & left the rest of her stuff in her room. I tried to move what i could. I was locked on the 3rd floor & no one was there to unlock the elevator so i could back to the 2nd floor. This place is a straight-up nightmare!! When it was time for me to leave, they left 2 new hires with no keys to unlock the elevator. Every door stairway, etc is locked down. I had to wait too long for someone to let me on that elevator so i can go home. What happens if there's a fire?? I started to pull the fire alarm... The Warren Fire Marshall needs to know about this! To ad insult to injury, one of the new girls had the audacity to ask me if mom needs changing...wt&^#?? She must not know that's her job. Its just a matter of time b4 we snatch mom up out of there! Its a 3-ring circus inside of a nightmare Sincerely disgusted.. Loretta H. March 15, 2023

The facility is not clean the staff is not helpful the Director and the Director of nursing are out…read morein the parking lot smoking my loved one regressed and lost her mobility while she was staying to regain her mobility.

Very kind, professional employees. Everyone helpful in the office. Caregiver punctual and…read moreattentive to my parents needs.

Make sure when you get hired in to notify them right away that you are expecting otherwise the…read moremoment you get sick and need a day or 2 off they'll remove your hours and say you were not compliant and violated policy's . I worked here from April to July 11th and they AT WILL TERMINATED me with false accusations. Adding on they gave me a week off they I never asked for as "punishment " before termination. And then when I couldn't drive my car due to it needing maintenance on it they officially had AT WILL terminated my employment with them trying to excuse all of what they've done. Yet I not one signed any firmed or write ups and only had good reviews from clients families that I cared for. Its truly heart aching that you can be at good terms with a company but the moment you become pregnant the company does everything to let you go , make themselves look at best and not care about what difficulties you may be facing although ironically they say they offer counseling for when caregivers are burnt out. But they have the right to tell caregivers when they are pissed off at them for attitude or miscommunication. I was promised 40hours when I got hired. Was given 35 And then at the end they gave me 8 a week that's if one of the 4 hours of the week was not cancelled abruptly by the client. I feel most employees or past employed people here with this company are too afraid to be honest and write a true review on how they in honestly treat their caregivers. I loved working I had clients they depended on seeing me but didn't understand why they couldn't see me again and then shortly after that I was terminated ‍. They say they don't discriminate but they 100% do if you are pregnant and weren't when first hired. Even after 90 days they didn't give me my sign on bonus. They're just a bit exaggerated on what they advertise for their company and promise to do for their caregivers. They're huge in protecting their reputation for the company but in EXTREME measures fail to meet the caregivers needs. and will turn on you. i even was told in may to apply to other jobs like assisted living with an approved release form due to them being in their words "slow on hours ". although when i was hired in april they promised and ensured that would never be the case with the company. . They even continued to harass me to come into the office when knowing my car was unable to drive. They're very incoherent try inspire home care before trusting visiting angels they are way more reliable and wont fail you plus it's weekly pay!!!! thank you !

I met with the owner for my parents consultation, she welcomed my family with open arms made both…read moreof my parents feel so safe that they were ready for this agencies to come out and start service. Thank you s much Ms. Williams

From the owner: Passionate and Compassionate Care, Right at Your Doorstep…read moreLet A Mother’s Promise Home Health Agency take the stress off your hands. We provide personalized care plans tailored to your loved one’s unique needs ensuring comfort, dignity, and peace of mind every step of the way.