BrightStar Care in Grosse Pointe has provided our mother with outstanding professional and…read morepersonalized care for the past three years. We are especially pleased with her caregiver, Brenda. Brenda is truly one in a million. She is a true champion for our mother's care, from helping Mom with her medical needs, to keeping her life beautifully organized and running smoothly. Brenda does all this while preserving our mother's dignity and independence. Needless to say, our family is sincerely grateful for Brightstar Care and their extraordinary staff. - The Collins Family

From the owner: BrightStar Care is a leading home care and medical staffing agency aimed at providing A Higher…read moreStandard to those entrusted to our care. Our professional care teams, each led by a Registered Nurse, deliver expert, compassionate, and personal care to clients of all ages, including Veterans.

They are no longer in business. The remove them from the Yelp search assistant. It was a waste of…read moremy time.

Stay far away from this business. Bunch of crooks. Their equipment is junk and the customer service…read moreis worse. Dealt with 3 of their techs and not a one had a clue. Woman in charge [Lindsey] couldn't make enough money off my case and pushed higher profit equipment on me I didn't need. Binsons came and took over my account and finally I can get a decent nights sleep. This place is a joke.

Very kind, professional employees. Everyone helpful in the office. Caregiver punctual and…read moreattentive to my parents needs.

Make sure when you get hired in to notify them right away that you are expecting otherwise the…read moremoment you get sick and need a day or 2 off they'll remove your hours and say you were not compliant and violated policy's . I worked here from April to July 11th and they AT WILL TERMINATED me with false accusations. Adding on they gave me a week off they I never asked for as "punishment " before termination. And then when I couldn't drive my car due to it needing maintenance on it they officially had AT WILL terminated my employment with them trying to excuse all of what they've done. Yet I not one signed any firmed or write ups and only had good reviews from clients families that I cared for. Its truly heart aching that you can be at good terms with a company but the moment you become pregnant the company does everything to let you go , make themselves look at best and not care about what difficulties you may be facing although ironically they say they offer counseling for when caregivers are burnt out. But they have the right to tell caregivers when they are pissed off at them for attitude or miscommunication. I was promised 40hours when I got hired. Was given 35 And then at the end they gave me 8 a week that's if one of the 4 hours of the week was not cancelled abruptly by the client. I feel most employees or past employed people here with this company are too afraid to be honest and write a true review on how they in honestly treat their caregivers. I loved working I had clients they depended on seeing me but didn't understand why they couldn't see me again and then shortly after that I was terminated ‍. They say they don't discriminate but they 100% do if you are pregnant and weren't when first hired. Even after 90 days they didn't give me my sign on bonus. They're just a bit exaggerated on what they advertise for their company and promise to do for their caregivers. They're huge in protecting their reputation for the company but in EXTREME measures fail to meet the caregivers needs. and will turn on you. i even was told in may to apply to other jobs like assisted living with an approved release form due to them being in their words "slow on hours ". although when i was hired in april they promised and ensured that would never be the case with the company. . They even continued to harass me to come into the office when knowing my car was unable to drive. They're very incoherent try inspire home care before trusting visiting angels they are way more reliable and wont fail you plus it's weekly pay!!!! thank you !

I want to take a moment to express my deepest gratitude to Shorepointe Skilled Nursing Center. Two…read moreyears ago, during one of the most difficult times for our family, the staff at Shorepointe provided my mom with exceptional care, compassion, and attention throughout her illness. The end-of-life care they offered was nothing short of spectacular--filled with dignity, kindness, and genuine love. Now, as my dad begins his journey with rehab and skilled nursing care, there was no question about where he needed to be. We knew we could trust this highly skilled and dedicated team once again. Their professionalism, empathy, and commitment to their residents give families like ours comfort and peace during challenging times. Thank you, Shorepointe, for all that you do--for your expertise, your patience, and the heartfelt care you provide every single day. Your impact on families lasts far beyond the moments you spend with our loved ones.

not enough help!!!! Rooms are dark and dreary, people are left in wheelchairs, not given water on…read morea regular basis! Rooms often smell like urine , not sure how often patients are showered. food looks bad and parent said tastes bad. This is for memory area review! Help seems very under paid!