This is a nice facility with staff that is friendly, attentive and easy to talk to. It's well…read moremaintained and the decor is nice, comfortable and inviting. It was the most affordable place for my mom when searching for a retirement community and we feel fortunate that she found it. They offer everything a resident needs -- 3 meals a day, activities, medication dispensing, hair salon, a room to watch movies in, shuttle service and so much more...... All the comforts of home plus!

From the owner: What if you could free yourself from maintenance, housekeeping, the chores of homeownership -- and…read morecreate the life you want in a well-appointed apartment with your personal touches? When you choose Pine Ridge of Plumbrook, you gain a customized lifestyle with plenty of time for the relationships you value and the activities you enjoy. Select from a range of helpful, supportive services and pay only for those you desire. Save money as you choose from an array of dining options, a variety of amenities and exceptional service -- all with no large, upfront entrance fee. You get the most for your money, right here in the Sterling Heights area you love.

This is a very nice senior living complex the employees are great and the service seems totally…read moregeared towards the entertainment and comfort of the residents.

Lisa was so friendly and helpful during our visit my father decided to add his name to the wait…read morelist and stay there. The food was great. The place is very clean. The residences were all happy and many spent time talking to us. Lisa knew all their names and helped some during our tour.

We moved my parents into Silver Maples assisted living in July. I worked closely with the SM staff…read moreto make this difficult move as easy as possible for Mom & Dad. From the initial sales tour with Suzy through the nurses review and meeting all the aids, I new this was the right place for Mom & Dad. They all went out of their way to welcome M&D and help them transition to their new home. Even Kara in billing helped by providing billing details for our insurance company. When questions or concerns came up, all I had to do was ask and the team responded with solutions that fit our needs. It is very comforting to know that my parents are in a safe and loving environment, and if they need anything at all, it's just the push of a button away. Now they can live out their golden years in comfort and safety. My sincere thanks to all the people that make up the team at Silver Maples of Chelsea!

Warm and caring staff; awesome and interesting residents. My mother lived at Silver Maples for the…read morelast 5+ years of her life and it was an incredible experience for her, especially as compared to the alternative of living in a house alone. The facility is well done and clean, the staff genuinely warm and caring and her fellow residents an extremely fun and interesting group with diverse backgrounds, such as university professors, retired judges and published authors. Mom developed many close relationships, always had something engaging to do and always felt loved and cared for. A true blessing for the later years of her life.

very clean facility , two large cafeterias lots of activities a rehab center…read moreand a verry friendly staff

My grandma is there right now and while it looks nice, the staff have been horrible. As the other…read moreratings have said-avoid this place at all costs.

Maple Heights is a great retirement home. The staff is amazing. They are always smiling and really…read morecare about their residents. The dining hall is beautiful and the food is delicious. They offer activities for their residents that seem to be very popular. They also offer medical services if needed. The services can be changed if your loved ones condition changes. I would recommend Maple Heights to anyone who wants a smaller retirement community to call home.

Maple Heights is an AMAZING senior community with an equally amazing staff as well! I can't speak…read moremore highly of their director, Roger Bushnell. He and his staff take great measures to provide a warm, inviting home atmosphere, complete with amazing menus, activities, outings and entertainment. I have had the pleasure of visiting this facility many times, Mr. Bushnell and his staff treat every resident there like they were their own family. They also have a floor that provides skilled nursing as well, and their staff is warm and caring and attentive to each residents individual needs. If they'd let me, I'd move in myself! SO, as the saying goes, be nice to your kids-they'll be picking your retirement home for you- just make sure they pick Maple Heights!

My 86 year old dad who has dementia was in here for rehab after falling and breaking his leg He…read morewas fitted with s boot at the hospital he came from and was to be worn whenever he was out of bed in the two week stay i would come to visit at different times and h he'd be in his wheelchair and half the time the boot was off i started my complaint the first time first full day of care with the nurse and a tech they told me it would be past on about the boot the second and third time i talked to the nurse again and one of the excuses was he took it off himself My dad with his dementia would not be able to figure out how to take the Velcro straps off the boot but even if he did do that they should have told him not too and he'd comply It happened again and that time i went to the director of nurses i was fortunate to get the Vice President of the area to talk to and i told him the story and he pretty much said the same thing about him taking it off sometimes but he would make sure that it would be put on The last complaint even to the VP was he was not getting showered he would wear the same clothes for several days in a row so two different time i had to ask for him to get showered My dad is not incontinant but they put s brief on for protection and i agreed to that but on a few occasions it was wet the day i picked him up they didn't put one on he couldn't find it even ask for the bathroom and his shorts were drenched when i found him he had s tiny piece of toilet paper trying to wipe it off He smelled awful I took him home and the first thing i did i took him straight to the shower and cleaned him up I believe they are the ones that turned me into the Adult Protective Services when in fact they were negligent to my dad during his stay

Substandard care allowed my mother to fall repeatedly while at WellBridge. The falls led to more…read morehospital time and the bastards at WellBridge have the audacity to charge $500 a day for the room while mom is in the hospital. Don't believe the hype. Food is mediocre and that's the best part of WellBridge. The staff acts offended when help is needed (that's their job) and you are lucky if they come within 30-45 minutes. Rehab is better done at home. Make arrangements to have visiting caregivers. This place is shameful.

I am so grateful for Visiting Angels. Their caregivers are professional, caring, and attentive…read more Highly recommend!

Visiting Angels has amazing caregivers that go above and beyond to care for your loved ones. The…read moreoffice staff are always so friendly and caring.

They are way too slow answering calls. Patients need more…read moreattention when they cannot get around easily on their own

Everything needs improvement! Do not put your loved one here...they are not safe! I was put their…read moreafter breaking my femur. They don't answer the bell when you Need assistance for anything! Please look after your loved ones day and night if you put them @ the River! It is shame they are allowed to stay open! I won't go into to details because it would make you ill!

Embrace the possibilities! We are one of 30 Presbyterian Villages of Michigan senior living…read morecommunities. The Village of Our Saviour's Manor is more than just a beautiful place to live. It's a community that celebrates the beauty of its individual residents. There's a computer library, a craft room, a nice movie theater, laundry room and an exercise fitness center. If you're 62 years young and looking for a quiet place to spend your retirement years, this is your next home.

Looking for an independent senior living apartment; especially for low income in Westland, this is…read morethe place for you! Clean, safe, well kept, caring management staff and very active. The year before last, they took their residents to Niagara Falls, ON, CA for three days. Last year, they took the residents to the Ark Encounter in Williamstown, KY. This is besides the weekly outings that have and special events like the Princess Motown Cruise on the Detroit river. This is a building managed by Presbyterian Villages of Michigan. Actually, all of their buildings are like this one. This is a place I would place my own mom in. In fact, she lives at one of PVM buildings in Detroit, Hartford Village. She moved out of her house to live there. She loves it and has no regrets.

To give you my point of view, I work in administration at a similar type of care facility. I'm not…read moretaking away from what others have experienced, I can only say that our experience was much different. When I first walked in, the facility was clean and organized. While that doesn't always indicate the quality of care, it is a good first sign. The front desk was careful about making sure visitors checked in. I appreciate that they are keeping an eye out. There was complimentary coffee in the lobby and a cafeteria in the basement. When you are visiting, it is nice to have these service on site. My father was here due to a stroke and was not always the easiest person to have as a resident. The RNs and PTs were universally good in addressing my father's pain and rehab needs. I have to particularly complement the PT in encouraging my father to take part in physical therapy. Most of the CNAs were good with repositioning my father but there were a few who did not show enough caution when repositioning his leg where a part the ankle bone had been removed because of an infection. Any movement of the leg was painful and any sudden move was excruciatingly painful. No one wants to be in a facility like this. If any of my relatives were to need this type of assistance again, I'd be comfortable with having them stay here.

Well, it's sad to say they desperately need help with staffing and Administration, too. Wondering…read moretoo about the Ombudsman. It's atrocious that they can't follow HIPAA guidelines or hold family conferences to provide updates on patient care for out-of-state members. It's like putting the sole responsibility on the patient for inviting them, when it's their responsibility. Geez, what a crap shot administrative concept, and the communication is questionable. From day one of my mother's stay for rehabilitation, they were given my phone number as well as my email address to track her progress. Since they don't have a patient portal where you can review documents, this feat was difficult for them to even comprehend. Let's say it's more about chasing after them to see anything given, maybe only at the time of discharging the patient, in a fury. It was evident from day one, stepping in to help my mother, that I questioned the operational integrity. I tried to reach the Director of Clinical Services, but her voicemail was out until 01/26/26. It was already February 15th, and it never got changed, though supposedly she was there. I questioned whether they ever had operational or staffing meetings to get everyone on the same page (?). Either way, after all the caustic situations with her at Glacier Hills Rehabilitation/Trinity Health, we decided to file a Grievance, and now I'm waiting to receive the documentation from the Corporate Office in Livonia, Michigan, from Julie Winkel, Corporate Administrator. I feel lucky that we filed a Medicare Appeal referencing non-quality care, which hopefully they'll get a State Audit.