My experiences at Bellbrook assisted living are always met with great satisfaction. The staff is…read morealways approachable and have the residents best interest in mind. Director Tracy Price has a wonderful open door policy with everyone and is greeted with a smile. She is attentive to both the residents and family. Provides hands on care to insure everyones needs are met!

This is not the place you want your elderly family member to be for rehab. My 94 year old mother…read morewas there after a hip fracture, surgery, and a 10 day hospital stay. Prior to her fall she was able to walk with a walker. After 10 days in a hospital bed, she was very weak and barely able to stand. The Bellbrook rehab staff was not very patient with her (despite saying it could take up to a year at her age to recover from her injuries) and after a week decided that she was fearful and unable to stand or walk. She is now totally wheelchair dependent. After being at Bellbrook for 3 weeks, she was told she had to be discharged - despite insurance authorizing her to stay for another week! Discharge planning was abysmal. The care is safe, but not family centered. They do not include the family at all, insisting that family members leave the room, "while they provide care". I suppose if you would like to drop your loved one off and not be involved with their care at all, this would be ok, but it was not ok with me.

This is a very nice senior living complex the employees are great and the service seems totally…read moregeared towards the entertainment and comfort of the residents.

Lisa was so friendly and helpful during our visit my father decided to add his name to the wait…read morelist and stay there. The food was great. The place is very clean. The residences were all happy and many spent time talking to us. Lisa knew all their names and helped some during our tour.

This is a nice facility with staff that is friendly, attentive and easy to talk to. It's well…read moremaintained and the decor is nice, comfortable and inviting. It was the most affordable place for my mom when searching for a retirement community and we feel fortunate that she found it. They offer everything a resident needs -- 3 meals a day, activities, medication dispensing, hair salon, a room to watch movies in, shuttle service and so much more...... All the comforts of home plus!

The Executive at waltonwood main Haley does not know how to do her job. I came across her one time…read moretouring, she does not know how to talk to her employees/ residents. Management at this building does not know what they're doing. It's completely disgraceful.

My 96 year old father moved to Waltonwood at Main a year and a half ago, and it has been a great…read moreexperience for him. The care staff has been wonderful. They are diligent, caring, and professional, which is a huge comfort for my wife and me because we know he is in good hands. The management staff has been great to work with ( head nurse, wellness coordinator, facility director, etc.) and have all been very responsive to our needs and supportive as we all work to insure my dad gets the best care. They treat us as family. I highly recommend Waltonwood!

At first I was impressed at how the facility looked, how it was run and how it looked in general…read more But...... as time went on and the day to day routines were noticed first hand, I developed a different outlook. Don't get me wrong though, this facility does have a lot of positives. The front reception desk personnel are friendly and informative, most all of the staff from the aides, med techs, nursing, maintenance, housekeeping, activities etc. are friendly, helpful, attentive and knowledgeable. It's a clean facility with a nice home type feel for their residents. It's very nicely laid out and is very comfortable looking with lots of features like their Mainstreet area with plenty of tables and chairs and a calming waterfall to enjoy when visiting and eating with your loved ones. There's a library and an activities room, a fireplace with chairs to sit by the front entrance, a spacious dining area and multiple chairs and couches in the hallways and much more. The laundry services were spotty when it came to replenishing towels and washcloths. I asked twice for fresh sets for my family member when they were there for a short 3 week respite stay and both times I was told there weren't any. I was able to see inside the laundry room one day when the light were left on and they were definitely backed up on doing the laundry. So I finally brought in a washcloth and towel from home a couple of times. The food seemed so-so, but I can't attest to anything first hand. This was through the resident's own words as I asked day to day while making small talk with them as to how their meals were. The med techs that pass out medications aren't real knowledgeable as to what medications treat what conditions. This lack of knowledge could have been very serious for my family member if we hadn't noticed that they didn't receive some very important medications. We talked about it with the head of nursing and hopefully this type of thing won't happen with another patient. Fortunately it all worked out but still it could have been a very serious issue. I overheard some of the staff a couple of times talking in the elevator about their frustrations. I was surprised that they talked right in front of a family member. I found that to be unprofessional as it should have taken place in the break room or off the clock. The last thing that didn't sit well with me was when my family member said their goodbyes to the staff and got a snide 'see ya' as they walked on past without saying a nicer goodbye. This wasn't the way I wanted my family member to remember their brief stay. It comes down to just being more professional and polite. All in all, I know no place is perfect in every aspect and especially nowadays, keeping any place staffed is a big problem. With a few tweaks as far as the laundry linen shortage, teaching the staff to be more professional and not to discuss residents in front of family members and how to be nicer in general, and lastly teaching the med techs a bit more as far as giving them some quick lessons about what medications treat what conditions, this facility would earn a higher rating from me. Again, these are just my observations from only 3 weeks out of the year, but important ones all the same.

My parents have been at My Doctors Inn for about 6 months now. They moved in after my father became…read moretoo much for my mother to take care of. They couldn't be happier. The physical facility is very nice. The atrium reminds me of a Ramada Inn. It's bright and very clean. Their room is on the small side but adequate for their needs. The opportunities for them to get involved are many and varied. Everything from documentary screenings to day trips to, of course, Bingo. The healthcare workers are polite, respectful, and responsive. There is a cruise director type person who gets to know the residents and tries to invite them involved in activities they might like. I was visiting for a week from L.A. and was so happy my family found this facility.

I highly recommend this place. This is my dad's third stay here, and we've had another positive…read moreexperience. Yes, sometimes you have to be patient because the nurses are very busy, but the majority of them do a fantastic job and truly care about their patients. A special thank you to Nautica, Cindy,Alexandra, and Desmond for the outstanding care and compassion they showed my dad. I also can't say enough about the physical therapists, Dawn and Mariah. They were absolutely incredible and bent over backwards to make sure my dad received the best care possible and was comfortable every step of the way. Thank you all for your hard work, kindness, and dedication. It is truly appreciated by our family.

Bringing patient in today for rehab post op. The reviews were great so I am hopeful the care will…read morebe as expected. Bianca Allor for patient Dennis Howes

I have recently moved into Pine Ridge of Hayes Senior Living and could not be more pleased. The…read moremanagement staff is very friendly and delivered what they promised when they promised, actually exceeding my expectations. My move was trouble free. The climate is friendly and peaceful. My wife and I were being greeted by our first names the first day we were here by staff and residents. The food is very good and there is plenty to keep you occupied if you want to be busy. I feel at home, needless to say my wife and I like it here.

My mother has been a resident at Pine Ridge of Hayes for almost 6 years. The Leadership and staff…read moreare top notch in their fields. They have many activities for the residents. The food is great. They take trips and bring in entertainment. I have always said they are the best kept secret in this area. Last but not least "they care!" I sleep easy at night knowing they are caring for my mother.

My 89 year old aunt has been living at Sunrise of Grosse Pointe Woods for nearly two years. She is…read moresometimes not the easiest person to please, but she has only the highest of praise for the Sunrise caregiving staff. On my last visit she called over several caregivers to her wheelchair and introduced them to me as you would a dear friend. My aunt was very unhappy to leave her own home and go into assisted living, but now she is contented thanks to the patience and attention of the wonderful staff. Resident Care Director Judy Gafa sets the tone at Sunrise GPW with wisdom and kindness and hands on care. She even personally accompanied my aunt for a doctor visit. I would attribute the excellence of these special people to a combination of genuine caring nature and superior training. Smiles all around. I only hope that should I need care one day that it will be from caregivers as excellent as the staff at Sunrise Grosse Pointe Woods.

My father went to Sunrise at Vernier and our experience was amazing. The Sunrise team understands…read moredementia. He was advanced stage and had many ailments and challenges including blindness. We felt like he was treated like he was the only resident in the building. His stay was short sadly, but the last 30 days of his life were filled with love, dignity, and highest quality care imaginable thanks to the entire team.