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BrightStar Care

1.0 (2 reviews)
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7 years ago

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9 years ago

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Northeast Clinical Services

Northeast Clinical Services

1.0(1 review)
1.0 mi

I would never recommend northeast nursing/northeast clinical services to anyone under any…read morecircumstances. Dealing with the quality of nursing services and underhanded tactics that this company's management uses was beyond a nightmare. I dealt with them for the past five years, and if it were possible to do it over....I would prefer to try any other possible company except this one. Be very careful what they tell you vs. what you sign. For a supposed non-profit, this company is NOT run right, and this starts at the top. Deal with them and you too will learn the hard way. There are some nurses are very good. Just as many, if not more, are beyond awful. Nurses won't show up. No notice, just don't show up. They insert nurses into the schedule who are not trained to the patients specific care, they just add them into schedule. Some work some don't, the patient really suffer in that kind of hiring/firing process. The ones who don't work do things that you would believe. They tell you every nurse ..."she/he is highly skilled and comes so highly recommended", then you quickly realize over and over they are just feeding you lines. So long as the scheduled hours are full they collect regardless of the quality of care. Nurses fell asleep on the job overnight most nights. They lost vital medicine somehow, regularly, between the medicine cabinet and the person they were caring for in the other room. We had painkillers go missing. Even meds that were crucial to the patient staying alive!! I can't describe in words adequately how poorly we were treated by this company. I watched them take advantage of our situation, and I hate to think of how many future families will go through the same thing with northeast!! You just don't know how bad this company is until it's too late. Learn from our experience. There are many other nursing companies you can try. This one should be prosecuted. I truly would recommend any other nursing agency in front of this one.....or go with out. I come from a kind, understanding, educated, caring based family. Never ever let northeast clinical services/northeast nursing care for your loved one. Consider any alternative that is possible would be my advise from out experience. Best of luck

BrightStar Care - homehealthcare - Updated May 2026

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