***I wrote this on 6/29 and updated today 8/10/2021*** Ellen and Tam! (All the staff is so kind, though) They are who helped me out and are the BEST (i have only truly dealt with them directly) I typically drive all the way to South Coast Plaza to fill my script @ a Rite Aid where they are friendly & always have my meds in stock. They are so far from my home and my doctor but I make the drive because it's hard to find nice pharmacists who will fill my script without looking at me sideways . Today my doctor recommended Brightside and since I ubered to my Doc that day due to my son borrowing my car. I thought I would map it and try it out if it was close. I find the smaller pharmacy's tend to never have my meds in stock right then. It ended up being walking distance and so I walked ! When I walked in the whole staff of maybe 5-7 staff all said hello! That was neat- to be acknowledged. They took my script and checked to see if it was in stock BEFORE they wrote all my info on the front of Script, thoughtful. They didn't take the discount card I usually use b/c my insurance doesn't cover my pills and I didn't want to pay full price cash but they ran my Insurance and turns out it covers it! I was told it didn't from the big name pharmacy. Ellen and Tam went out of their way to make my visit less of hassle which cuts down on my anxiety GREATLY and that my friends is GOLDEN. I can't say enough about this little hole in the wall pharmacy, it's just wonderful. UPDATE: So I came today for my same script feeling hopeful but still doubting they would have my meds today and that last time was just lucky ! Nope they have them and I was so relieved . I wanted to update this place after another visit as it felt to good to be true the first one! Lol First off when you walk in the whole staff very positively and genuinely greets you! That's so rad! Everyone I encountered was so helpful and so kind! Again, Tam Helped me and I can't even begin to describe how much his kindness and non judgement always just blows me Away! He is like an angel to me because I walk out feeling so Ok with me and smiling and that never happens picking up my meds and I'm so grateful for this place. I urge you to give them a try as it's so worth it! THEY EVEN SPECIAL ORDERED SOME SOAP YOU CANT FIND IN THE STORES AND THE PRICE IS FABULOUS AND IT WILL BE HERE TOMORROW AND THEY WILL TEXT ME WHEN ITS IN. Golden. Go here their kindness changed my day and for that I am very thankful from the bottom of my heart! read more

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We brought our children here for the Moderna COVID-19 vaccine (ages 3 and up) and it was such a positive experience from start to finish. The waiting room had toys that helped keep the kids relaxed, and the pharmacist DJ was incredibly kind and patient. What I really appreciated was that they respected that it's the parent's choice to vaccinate--no pressure, just warm support. The shot itself was quick, and afterwards my child was thrilled to get a lollipop and even a free T-shirt. The whole atmosphere was warm, friendly, and very clean. I left feeling reassured and my child left smiling. Highly recommend this location to any parent looking for a stress-free vaccine experience! read more

This place is a gem!! We came here for a kids Covid booster and the staff was phenomenal. They're so well prepared for pediatric patients, which is such a rarity (even at the pediatrician's office, some of the nurses are not half as good with the kids). The pharmacist was empathetic, patient and was clearly very comfortable giving vaccines to little ones (we previously had a horrible experience at a chain pharmacy attempting to get a kids shot). The pharmacy is clean and neat. They even offered us juice or water while we waited and had really cool "prizes" for the little one after the shot. This place really just shows why independent pharmacies are worlds better than corporate retail. The entire staff here care about their patients and it shows in every single way. I cannot thank Jessica, the pharmacist, enough for how amazing she was!!! read more

Fast and efficient when I got my covid shot here. The attractive pharmacist, Jessica was amazing, greeted me with a beautiful smile! Thank you very much, appreciate it. read more

Very easy to get the Covid booster. They only take appointments so there were only like 2 other people there. It's quiet and calm and they have an organized system. Pharmacist was gentle and professional giving my son the shot. read more

Brightside Specialty Pharmacy - Front door. - Pharmacy Near Me - Santa Ana, California

This is the very best pharmacy I've been to!! I went in to have my antibodies checked prior to having the covid vaccine. I really wasn't sure I was ready to get vaccinated, but the Pharmacist was so kind and patient and helpful. He spoke with me and answered my questions and we discussed my concerns. I got the antibody test & the vaccine, never felt a thing. He did a great job and was so kind! The other staff that were there were very sweet also!! I own a cafe/bakery and am going to take some treats in for them. It's the perfect neighborhood Pharmacy!! Thank you so much for being so kind!! Made my day (at least!), maybe my year! read more

Jessica went above and beyond to make sure that my baby prescription was in stock and delivered to my door. Thank you so very much I will definitely come by when I need a refill, definitely a pharmacy you can trust. Nancy Z. read more

Guys. Guys! I found the pharmacy that dreams are made of! I was certain I was Tam's only customer at Brightside - this is how personal his service is. He goes out of his way to ensure I receive my order on time - even ASKING ME how I prefer my medication. Wait. What? My dear Grandad ran a Five & Dime in the south & never gave up preaching: "Customer service, chivalry & a shine on yo' shoes." Well, I found it's equal. I implore all of you today: if you make one change in your life for the better, let it be this. Support a business keeping customer service alive; keeping the Tustin/Irvine communities healthy, in addition to providing medication. read more

Will definitely be using this pharmacy again! I needed a pharmacy while I was traveling so I decided to give Brightside a try. I'm glad I did. It was so much better than going to a big company drugstore pharmacy with the long lines and inconvenient wait times. I called to ask if they could fill my prescription and a friendly pharmacist named Tan picked up right away. I was able to pick up my prescription within 30 min. In addition, due to the nature of my prescription, I needed prior authorization from my doctor's office to get it sent to a new pharmacy and he took care of it all. Now I can get my refills delivered to me! Highly recommend using this pharmacy for all your prescription needs! 5-star service all around for competency, convenience, and service. read more

THESE GUYS ARE DISHONEST ABOUT THEIR HOURS. So disappointed. You close before business hours? For people that actually work their intended work schedule and don't bail, it's difficult to get off work. I did that today. I asked to get off work early. I work 12 hours a day 6 days a week. So I rarely have time to get this j&j vaccine and cvs no longer carries it. And I have emergent travel coming up. So I called this random hole in the wall clinic and told them I'll try to get there around 5 and drove 30 minutes to get there after hurrying a client off a call because I needed to get there by 5:30 as she said. I arrived at 5:21. Why JUST WHY would you have business hours until 6 and leave early? Horrible business practice and so unprofessional. I told her Please I need to get this done today. To leave 40 minutes before closing is just so terrible for customer service. read more

We brought our daughter here to receive her covid vaccine. We wish we lived closer and could use this as our normal pharmacy- the staff is very friendly and professional. They have a nice waiting area and gave our daughter (7) a complimentary drink after she received the vaccine. There was plenty of parking out front, which is also a plus. read more

Everyone was getting sick around me at work with the flu and I had no time to schedule an appointment with my doctor to get the flu shot. I am glad I saw this pharmacy offering flu shots. It was quick & easy getting in & out. Usually at the doctors I would have to wait for a long time. It's very convenient nowadays that you can get vaccinated at a local pharmacy. The Pharmacist there was very knowledgeable so he made me feel very safe and comfortable. I have a little phobia for needles, but he made it quick and painless. I will definitely come back again next flu season. read more

This small but really clean pharmacy is very professional. The pharmacist (Tan Pham) that always fills my prescriptions is friendly and seems very personable. My average wait time to have my prescription filled is usually around 10 minutes, a quick in and out! I would definitely recommend this specialty pharmacy to my family and friends. read more

Tan Pham, the pharmacist here is amazing. We came here for our daughter's COVID vaccine. She freaked out, but Tan was tremendously accommodating and patient. He was also thinking a lot about her well-being noting that if he tried to give her the shot when she was so tense, it could cause significant bruising. My daughter ended not beIng able to get herself calm enough to take the vaccine, but Tan gave her every opportunity, despite having other customers. Thinking about how pleasant, patient and accommodating Tan was made me want to recognize his amazing demeanor and personality, even though we were ultimately unsuccessful in convincing my daughter to take the shot. (I imagine that if Tan reads this, he will know exactly which kid this is about because I do think her refusal after so much time/effort was unusual.) read more

I totally recommend this pharmacy to anyone who is looking for a staff that cares about you as the customer. I honestly went to this place twice and never felt like just another customer. They seem to go out there way all the time to provide the best experience for every customer. Way to go!!!! read more

Tan the man! Tired of cutting off an arm and leg to afford your monthly prescriptions? Brightside Specialty showed me new ways to save drastically. Topped off with: Speed, Friendliness, Professionalism, and Efficiency. My go to from here on out. read more

My wife has RA. Her pain doctor prescribes several painkillers every month. We started having a lot of trouble getting these prescriptions filled due to all of the red tape around controlled substances. It got to be extremely nerve wracking just trying to get her pain meds filled before they ran out. The doctor recommended Tan and Brightside Pharmacy and the experience could not be better! That was over a year ago. Tan has saved our sanity. He and his team have never failed to get our prescriptions filled on-time. They are extremely responsive and helpful. They deliver straight to our door and always arrive at the appointed time. Cannot recommend more! read more

A few months late into this review.. my 3 year old got his covid shot here aug 2022 and the staff here were just amazing. Really clean pharmacy, amazing customer service. The nice lady who gave my son the vaccine was super sweet and was making him as comfortable as possible. She was really nice to him. We as parents really appreciated that. I wanted to schedule for his second dose here but I guess it's not available, but I will definitely keep this pharmacy in mind! Thank you to the wonderful staff here! :) read more

This is by far the best pharmacy! Everyone in this pharmacy is caring and very knowledgeable. I will never go anywhere else. Thank you Brightside for being so kind. read more

Best place to get vaccines. Pharmacist is so good with kids and very accommodating. Very fast and efficient

Tan is truly an awesome pharmacist! I highly recommend him and his Pharmacy for any medical need. Super friendly and patient and his Pharmacy is state of the art! read more

Wow I've never had such a great experience at a pharmacy, the reviews are all legit. The pharmacist was very friendly and made me feel comfortable! I was in and out with prescription filled within 5 or so minutes. I highly recommend this place. read more

I was referred to Brightside Specialty Pharmacy and I'm so glad I have found them! CVS was always crowded and disorganized when I tried to get my prescriptions filled and Brightside has been so convenient to use, they just mail everything to me and I'm all set. Super easy to deal with and everyone there is very helpful whenever I have questions. read more

I'm so loyal to Brightside. Truth is, I don't like dealing with Dr or pharmacies bc usually that means I'm not feeling well or somethings going on. Truly, the bright side of any medical concern is this pharmacy, Tan and his team. They make everything so easy so you can just rest. From texting communication that's fast and efficient, to online payment, prescription delivery and the overall care they offer, I'm always thankful for them. One time Tan even personally called me to suggest alternatives bc my insurance was charging an absurd amount of $ for something that wasn't a necessity. Once I needed a medication from a specific manufacturer, while cvs Walgreens Costco all messed up that caused extra health problems, Brightside was able to deliver the exact meds to me the next day. I can never go back to cold / robotic / inefficient pharmacies. I'm so grateful to have found Brightside. read more

I had a first time interaction today with this pharmacy. I unfortunately didn't get his name, but I was helped by a pharmacist who showed me an extremely elevated level of care. He worked with me on my prescription when literally (not exaggerating) 23 pharmacies that I called did not have in stock or were unwilling to check. Not only was he willing to work with me and forgive my doctor's laziness, he was very pleasant and accommodating. I also think he heard that I was congested (allergies) and he put a free pack of halls in my bag without me knowing, and I saw it when I got home. I know enough about the field of pharmacy to know patient care is one of the most important aspects, and this man can teach a class on patient care. Thank you for the great experience. I HIGHLY recommend this pharmacy to everyone. read more

No idea what happened with this "Specialty Pharmacy". I made the effort to transfer all my prescriptions here and spoke with Tan if I would have any foreseeable issues filling all my prescriptions, said no, they can fill them. I understand why you couldn't fill 1 of my prescriptions, it's out everywhere. You guys didn't even have the decency to call me when my Dr left my prescriptions sitting in your inbox for over 2 months. I kept speaking to someone who is basically whispering on the phone and has no customer service direction (lots of awkward silence). My other prescriptions which are not controlled and don't have any shortages, simply couldn't be filled. I asked why and they couldn't tell me why? The person just said you'll need to transfer your prescription to another speciality pharmacy. You guys are a speciality pharmacy! Played the cat-mouse game way too long and transferred everything out of Brightside. Overall you guys WERE great, no idea what happened. Need to work on communicating with your customers who need speciality RXs that cannot be filled at regular pharmacies. In short, don't leave RXs sitting in your system. I referred 2 people over to your pharmacy and I really regret my decision **Below was the previos review I had written** Let me paint an all too common issue at Walgreens or CVS in your head. You walk in, wait in line 10-20 minutes, the pharmacist didn't fill your script or they tell you "we don't have any in stock, go to another Walgreens or CVS". Found Brightside and they're a 360 from any other pharmacy. The service feels personalized and they're super friendly. Tan & team are awesome. So glad I gound the read more

Definitely the best pharmacy/pharmacist I have ever come across! Best customer service. Prescription is ready in minutes and they also deliver it for free! Tan goes above and beyond! He texted me one time to tell me he would be closed on a certain day and if I needed my prescription so we could take care of it before hand if I needed to. He offered to have my inhaler in stock whenever I needed it. He delivered my medication and with a couple masks and extras for free and worked around my schedule to deliver.. He is the absolute best! No need to go back to the hassle to help you attitudes of other places. read more

This is the BEST Pharmacy I've ever had in my life. They really care and listen to your concerns. They really do their best to accommodate your request with NO hassles!!! When your health is not there you don't need added stress, like well known pharmacies seem to do. This is your place to GO! Believe me you won't be disappointed. read more

Tan is great! I was very happy with this pharmacy and will continue to use when I can! Very friendly, knowledgable, helpful and kind. Very quick also! Answered all my questions. I would highly recommend this pharmacy! read more

I filled my prescription here for the first time today, and the service was 5 star all around! From the moment I walked in, I was greeted by a pharmacist who was knowledgeable and very friendly, the wait time was no longer than 15 minutes, and the waiting room was extremely clean and comforting. Thank you for your help today and setting the standard for how a pharmacy should be run :) read more

The pricing for covid test was very affordable compared to other places. The staff was so friendly and made me feel like I was VIP. I'm looking forward to receiving my medications here from now on. Thanks for making such an impression with your service Brightside Pharmacy!! read more

Totally awesome guy that owns it! Super nice and very quick! Will be going there from now on && sending family

The best pharmacy in the area! The doctor is knowledgeable and also was a Pharmacist at Walgreens. No wait times! Friendly staff!

I've been going to the pharmacy across the street for years, just out of convenience to my doctors office, but they always have me waiting for forever. Brightside was extremely fast, even on my first visit when they had to add me to the system. Their prices are lower, as well. I will now be going here from now on! read more

This pharmacy is amazing, Tan Pham delivers top notch service to his customers! I manage a doctors office & I refer to Brightside all the time because of their excellent customer service & free delivery options for busy ppl who don't have time to run errands after work. I hear complaints about big chain pharmacies all the time from our patients. Once they start dealing with Brightside, I always get positive feedback about how easy it was to transfer their meds, how thorough & efficient Tan is & just how stress free the whole process was. I highly encourage you to support your local small businesses instead of big chain pharmacies who just see you as a dollar sign. Brightside treats their customers with love, care & respect! I highly recommend them for all of your medication & healthcare needs. I was able to call & reserve hand sanitizer, rubbing alcohol, masks & other medical essentials from Brightside during the pandemic! THANK YOU TAN for taking such good care of me & our patients, you rock! read more

Amazing team and definitely worth going to this pharmacy you will not regret it everyone is so amazing and nice!

The pharmacist was very friendly and patient. He helped answer all my questions. I will definitely be back!

The best thing about getting your prescriptions filled here is the delivery service. If you're like me, you need fast and efficient service. That's exactly what I got here. Friendly staff that's super helpful. read more

Great customer service. Quick response and highly recommend. Especially helpful during this difficult time. Please support them. They truly are great and generous people. read more

Brightside Specialty is great! Tan is a very knowledgeable and professional pharmacist. I would definitely recommend coming here for all your prescription needs. read more