1. Brightside Renovations

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    Brightside Renovations

    5.0 (5 reviews)
    Closed • 9:00 am - 5:00 pm

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    6 months ago

    Brightside did my tile flooring. Professional and good quality work. Would happily use them again

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    3 years ago

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    4 years ago

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    6 years ago

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    6 years ago

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    Andrey K.

    Thank you for your business, Jeffrey.

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    Elegant Tile and Hardwood Floors - Old bathroom picture before the remodel

    Elegant Tile and Hardwood Floors

    (120 reviews)

    Vlad and his team are extraordinary in more ways than I can probably describe in a (brief) review…read more He and his team stepped in during a complicated and very demanding bathroom repair and remodel, and in every way, at every iteration and step of managing the project distinguished himself as easily the best contractor that my wife and I have ever worked with. And that is having built two homes and many remodels as well as construction projects outside of our own homes. Vlad and his brothers and the people he hires to work alongside him are the most professional and meticulous craftsmen we have ever worked with. They are profoundly respectful of our home and workspace, and there was not a single instance where we worried about damage to our home, as they made sure every surface was protected and clean at the end of every day. To say that they take their workmanship seriously is an understatement. They hold themselves to a standard that is unlike any I have ever experienced. At many points during the project without being asked, they redid framing and other elements of the project so that their own work would not be compromised in the slightest. I could write volumes about how they took a very challenging project potentially fraught with many potential wrong turns and brought it to completion with such calm and respectful competency that my wife and I still comment almost daily on how good of an experience it was. I would recommend them without reservation to anyone.

    The shower is truly gorgeous The tile was set p-e-r-f-e-c-t-l-y and the cutout is even cooler /…read moremore useful than we thought possible. And we can literally feel the difference with the insulation that was missing/ that they thoughtfully added in the wall. Vladimir was kind and accommodating throughout-- kept us in the loop for the entire process, always checked in with us to ask our preferences for things big and small. They were tidy + super courteous with occupying our space for a week -- unbelievable work ethic, took their time where it counted but super fast and efficient with muscling through to get the job done (mindful of us wanting our shower back) Literally could not ask for more.

    Gilford's Abbey Carpet And Floor

    Gilford's Abbey Carpet And Floor

    (9 reviews)

    BUYER BEWARE! This company has the WORST customer service I have ever encountered. I purchased…read morecarpet for 2 bedrooms and rubber flooring for my exercise room in early July. Was given two different install dates for each floor type. First install was for the rubber floor which happened without issue. Stan was my installer and he was GREAT. If that was the only installation, my review would be five stars. Installation of the carpet was to happen on 7/28 between 8am - 9am. Received a call at 9am that the installers truck broke down and he'd be here at noon. Noon comes and go without anyone showing up OR an update. Called them around 1pm and they say they found an installer and he's on his way. A crew of two guys show up, do a walk of the rooms & inform us we need to remove everything out of the closet due to the built-in inside the closet. We were told by the estimator/owner when we got a quote we could leave everything on the top rod of the closet, hence why we didn't remove everything. My husband starts pulling everything out of the closet & asking the installer questions about the installation inside the closet. He was frustrated that the plan changed but he's moving clothes out. The installers walk out without a word and never return. We didn't know what was going on so we call the store & they didn't seem to know either. Find out later the installer was "offended" by my husband. For what? No one knows. At this point I am offended by the installers unprofessionalism and disrespect. My husband did not yell, curse, or do anything that should to walk off the job. Gilford's response is they were taking him to a "nice dinner" to talk to him and would work on getting an installer for the following day and they'd call us with an update. They didn't and we ended up having to call them, again. Fast forward to Tuesday. We called around 11am because no update. They tell us an installer will be out "between 12 and 1" after another job. That time comes and goes without an installer or update. Text them for an update: he's finishing up and he's coming today. At 4:00pm when no update or installer shows, I call the office to be met with more rudeness and unprofessionalism. Rob starts yelling, talking over me, told me he doesn't care AND hung up on me. Apparently he didn't like that I'm frustrated with their missed commitments, lack of communication and unprofessionalism. Told me I'm "flipping out". I don't know who wouldn't be frustrated with the situation. Rob doesn't know how to deal with customers or de-escalate situations and made it worse than it already was. Installers show up at 5pm and don't leave until after 10pm. Still have to put everything back and set up beds in order to sleep so we don't go to bed until nearly midnight and I have to work the next day. Why wasn't our installation prioritized for that day since it was missed on the promised day? Why were we put off until the LAST appointment instead of the first? Again, no customer service. I've waited 6 weeks since our installation before writing this review to see if they'd reach out and apologize for their screw up and Rob's disgusting response towards me. Nothing. Not an email or a phone call. When the 2nd set of installers heard the story, they apologized, which I appreciated, but felt it was the owners that should have been making the apology. It was the first time these installers worked for Gilford. Why do they recognize the behavior was unprofessional but not the owners? I have more floors to do but I'll be looking for a company that doesn't berate customers when they want an update on missed appointments. Rob made it clear when he said he "doesn't care". It shows and I'll be giving my money to a company that does care.

    I had all of the carpets in my 2300sqft home done. Installation was great and went really smoothly.read more

    Brightside Renovations - flooring - Updated October 2026

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