I had a roof and exterior project with this company. Long story short, faulty roof install,…read morespecifically around the flashing of the chimney that the owner never fixed or paid for. Leaks observed in the following winter season after install that were never repaired or resolved. Even though it was under warranty in the contract. We also had issues with their exterior painting subcontractor who was very hostile towards our concerns of painting in the winter (cold temps and rain- we wanted to wait until spring. We insisted which drove him into a fit). The bigger issue was with the roof leak however and after contacting the Viktor the owner he offered to pay for the repairs (We had to hire another roofing company to come and fix, and also hire a mold mitigation company to remove mold). He never paid after over many months of notice. These problems are often resolved in legal mitigation with a contractors bonding company, however we discovered he had been recently sued by someone else for over $16k which drained their bond. Thankfully the other roofing company did a solid job of fixing the leak issues and mold mitigation company also did a perfect job removing mold so there is happy ending to the roof. However, do your homework on Washington labor and industries website https://secure.lni.wa.gov/ before hiring this company, or for any contractor for that matter. As of now their license is suspended, but yet they still advertise. Be careful out there!

I hired Viktor with Provision Remodeling to hang new cement board siding on my home and remove the…read moredrywall infested LP siding which was failing and original to our home. We went through him for exterior paint as well, which he insisted on using Sherwin Williams for, as they are considered the best quality. In the process of having our home looked over to see what projects we could afford to do, we had an unpleasant surprise in finding out the previous home owners...who replaced the roof themselves...laid the roof shingles incorrectly and therefore we had swelling and imminent failure. I received quotes from four exterior siding companies, as well as six roofing companies. I could have gone with two separate companies but Viktor won my business for two reasons. He was competitive with the siding and roofing companies I was seriously considering and he was very communicative. He answered so many questions. We have never had major home repairs done. We both had family and friends pepper us with horror stories of companies giving them a reasonable price and then tacking on thousands in charges at the end. I probably drove him a little nutty with all my concerns before we agreed to sign the contract. Then, after we signed, we added on work we hadn't realized needed to be done as well. For one, I thought the rubber trim wood around garage doors was part of the siding. It is not. Ours was in need of replacement. Our exterior outlets were outdated and out of code, as they were original to the house...twenty-five years ago. We asked for our bathroom exhaust fans to be replaced, which were accessed via the attic and that led to finding out our master bath vent was never even hooked up...just a fan box buried in insulation. That answered why we kept having motors burn out every two to three years. There was trim replacement which was unplanned for as well. There were a couple of delays, but Viktor was always responsive and reassuring when those happened and the work was not only done but done so well I've had multiple people, in the neighborhood, comment on the quality of the final job. His employees are friendly and patient with my curious George mind...asking about every little thing, as I just never stop asking how things work. He even went above and beyond. I ordered a new sliding patio door from a door company he works with all the time and when they were not communicative, Viktor followed up with them to find out what was going on. The additional charges for the work added after contract signing was very reasonable. I am fully confident in my recommendation of Viktor and his team. They are perfectionists, professional, patient, communicative, and friendly. I am very happy I chose to give Provision Remodeling my business and would do so again.

Shane was great! Took care of our problem and kept apologizing for the contractor who stiffed us…read more He isn't affiliated with him in any way, but he felt bad someone else in the business had treated us poorly. Friendly, kind, and the work is good. We'll be back!

Working with Superior Exterior Systems was a fantastic experience! We got a lot of bids for our…read moreextensive siding project, which included removing over 14,000 lbs of poorly applied stucco to our 1924 home. Superior had a competitive price, but it was the way they handled the bid process that sold us. Matt was knowledgeable and very unsalesman like. He didn't pressure me or make a hard sale and was patient while we decided how to move forward with this very major project. He just patiently and efficiently answered every question either in person or over text and email. Alanna in the office was great at communicating throughout - from start to finish. She confirmed our appointment for the bid, even sending me a picture of Matt beforehand so I'd know who to expect, then sent me many informational guides, forms, receipts, etc. throughout the process. She never missed a beat and was so understanding and helpful while I tried to choose paint colors - helping out where my colorblind husband could not! Our house turned out to be a rotten mess with no insulation beneath the original siding, and Matt and his crew really problem solved to help us get it fixed without going too far out of our budget. They made it manageable. When we decided how to move forward, they got it done quickly and correctly. It turned out to be a much bigger project than we expected, but our house is in such better shape now, and we've already noticed a difference in our electricty bill. Matt always caught things on walkthroughs that we didn't and made sure his crews came back to fix them, ensuring every detail was done right. They got our house looking so great. I'm blown away by the finished product! I love coming home to our "new" house and sitting outside on our hugely improved front porch. It was a really great process from start to finish.

Superior Exterior Systems did a great job on my siding installation project. From the first contact…read moreI had with them, through the bid process and contract details, through the removal of my old vinyl siding and installation of HardiePlank Lap Siding, through the painting and final walk-through, everyone at this company was friendly, professional, and expert in their role. I was looking at bids from multiple companies, and SES stood out as one of the most competitive on price -- but what ultimately won my business was their flexibility and great communication both with me and between the various roles within the company. Artie was endlessly patient with my many questions during the initial discussion phase and showed flexibility and creativity in solving problems as we hammered out the plan for my exterior remodel. Both he and Matt (my project manager) showed a willingness to resolve my every concern to make sure I was happy with the result. When I interacted with the company office, both Michelle and Alanna impressed me with their clear communication and friendly demeanor. This really is a quality operation; they're honest and they stand by their work. The crew who came out to do the installation were amazing, showing that same level of professionalism and customer orientation. Mark, who headed up the installation crew on site, went above and beyond to make sure we had shared vision about trim and other details around some of the "quirky" places on my older home. Of course, the quality of the workmanship was excellent -- SES is an Elite Preferred Hardie installer, and it shows! -- but where they really shine is in their communication and relationship style. Both the siding installation and the painting were completed ahead of schedule, and the couple of small change orders we did were negotiated generously and in good faith. After the painting was completed, Artie and Matt came back to install a couple of exterior fixtures as agreed, and Artie made sure I was happy with everything before accepting final payment. Like I said -- this is a quality operation. SES will absolutely be the first call I'll make, next time I need any kind of exterior updates.

update: Melissa,…read more Thank you for responding. I want to clarify several points for accuracy and transparency as you must have been told otherwise. American MasterCraft's name was presented to us directly during the referral and communications related to this project, and the individual who performed the work identified himself as operating under that association. At no point were we informed that this was unauthorized or unrelated to your company until after the work was left incomplete and concerns were raised. Barry, himself, along with my 3 witnesses that personally saw Barry, Jason and the gentlemen with a ford truck There is documentation, including messages and representations, connecting the work performed to American MasterCraft and affiliated business names. . From the homeowner's perspective, workers arrived at our residence, performed partial work (Which still remains unfinished), accepted payment, attempted to change pricing mid-project, failed to complete the agreed scope, and then ceased communication. Lets not forget after contacting me (barry), Barry sent out Jason the very next day at 10am, i made Jason called Barry in front of me, my wife, my father and a worker at our home that we had to paused service for while Jason came by, Barry answered the phone and said he said he sent Jason to do a estimate. Regardless of internal authorization disputes, the result for our family was and is the same: incomplete and damaged work with no resolution. Jason did receive payment with a receipt from us as he didn't have one on him and we have the bank statement after he kept pressuring us to pay him. If your company name was misused, that is a serious issue that you need to address with Jason & Barry, your worker you are denying, and one you should investigate internally. However, as the homeowner, I can only review and document what was presented to us and what occurred at our home along with what i, personally, experienced from this company. My review reflects my direct, first-hand experience and remains accurate. see updated screenshots. We are willing to communicate privately, We are willing to update or amend this review if the situation is resolved and the outstanding work and payments are addressed and handled. At this time, however, we have chosen to move forward by hiring another licensed contractor to repair and complete the work that was left unfinished. Given the costs incurred to correct the damage, we are evaluating our options moving forward. Our goal is resolution and accountability, not conflict. This review reflects our personal experience as homeowners and is shared solely for transparency.

My name is Jerry We appreciate this place of service…read more They're very friendly and was able to help with our order process we needed. Would call them again with our needs in near future.

Miscommunication- email bid was not received. Bits. Stopped by- we had a chat and it was resent…read moreand received in good order. Glad they followed up.

Showed up on time, very short turn around. Absolutely perfect work. The crew was very accommodating…read morewhen I had to do repair work that was exposed once the old roof was removed.

i had Allcare home restoration LLC remove and replace some flooring in my home. Dakota was great,…read moreknowledgeable and was able to answer all of my questions throughout the process. I had some damage where my dishwasher was located and that was taken care of promptly and the added charge was very reasonable. I would recommend this company to anyone looking for high quality services. They're affordable and the attention to detail really shows.

They did a really good job on our bedroom remodel. Everything turned out clean and exactly how we…read morewanted it. The guys were easy to work with and kept everything pretty organized during the project. We're really happy with how it looks now. Definitely recommend them and will be calling again for future work.

Oleksandr repaired a shower tile issue for us, and we couldn't be happier with the results. He…read morearrived right on time and got the job done quickly. The repair looks perfect--you'd never know there had been a problem. He was also professional, respectful, and easy to have in the house. He cleaned up after the work and made the whole process simple and stress-free.

Update: Ruben, true to his word, came back and fixed the corner of my shower wall so that it is…read moreready for me to prime and paint. He also cleaned up the plaster that was on my floor. I feel kind of like a dummy. I didn't realize how easy it was to clean up the plaster off the tile floor. I could have done that myself. But he was a very good sport about it and didn't make me feel like an idiot and cleaned it up without hesitation. For that I thank you. My walls now look great. Once again, I appreciate his responsiveness and timeliness. 2025 - Review # 6

He did insulation and drywall for our garage. Quality work, fair price, nice guy. Would recommend.read more