I used Dave to purchase my carpet from Area Floors and Colt installed it. We chose the most…read morepremium rubber pad available and have no regrets. Colt did the installation and he was excellent. He showed up on time, worked hard the entire time he was here and cleaned up after himself perfectly. I would recommend anyone shopping for carpet installation to use Pannell Floors. One thing I learned about installation of carpet is that it significantly improves the ability of the installer to stretch the carpet if it sits in your house overnight to acclimate to the temperature and humidity of your home. Not only does this improve the installation, it extends the warranty. You pay extra for this service as it takes his guys two visits to install the carpet vs just showing up and doing it. Colt removed and disposed of the old carpet and padding, then cut the new rubber padding to size, ran a double tack strip so I could run my surround speaker wires under the carpet then cut the carpet to rough size. We then cranked up the heat to around 74 degrees for the night to warm up the carpet so it can stretch better. It looks and feels outstanding. I'll use Dave and Colt when we need the rest of the house done. They are responsive, professional and price competitively. There was very little waste or leftover (which we regret), but it's a testament to how accurate Dave orders to minimize cost of material. I would recommend this rubber padding under any rug or runner vs. what is available to purchase online or through Amazon...even the expensive 1/2" rug pads. The rebound is so much better and easier on your feet, it feels luxurious!

Pannell did a great job! Professional, fast, beautiful work, personable, and competitive with the…read moreother bids I got. Thank you!!

Great selection and helpful sales people. In the last year I've done new carpet in 2 of our homes…read moreas well, have referred these guys to a number of people in my sphere.

Excellent service!!! The Salesman, Cliff, and installer Kurt were AMAZING and able to help me in a…read moretime crunch, and Great to work with. Cliff made shopping for Luxury Vinyl Plank (LVP) easy. I told him what I was looking for and he was able to show me my options right away. Kurt, a lead installer, was able to come out to measure my space right away. He had a wonderful attitude despite sacrificing some of his own time to be there. I ended up having to go a different direction in my situation but I found it very noteworthy that Crown Carpet was willing to go above and beyond!! I will definitely keep them in mind in the future. Side note for those of us that are frugal: when comparing quotes some installers do not include things such as: pick up/delivery, baseboards & mouldings, etc.. (Crown has you covered)

Unfortunately, they do not stand by their work. I went by and scheduled a repair on my LVF as well…read moreas carpet. They were great. Very helpful. A guy came and seemed to know exactly what he was doing. But a week or 2 later part of the work deteriorated. Things happen; I was sure they could make it right. I went thru 3 rounds of "don't call us, we'll call you" phone calls before giving up. I hired someone else who quickly fixed it. I did not even talk about money with Carpet Outlet, maybe we could have come to some sort of agreement. Disappointed. Expensive repair in the end!

Needed carpet for two small bedrooms in a house I inherited and was putting on the market to sell…read more My Realtor suggested we call Carpet Outlet and inquire about remnants, and she went to pick up some samples for us, as we live out of state. Rich sent out a guy to measure the spaces, and checked to see which samples had enough of a remnant for our needs. We put down a deposit to hold the carpet until the house was ready for the install. Fast forward from March to August: the house was ready for carpet install, and Rich got us scheduled in right away. The job was done quickly and professionally. The guys left the areas clean and ready for staging. Looks fabulous, and we are very pleased!

They did a great job in our basement room. Easy to work with and appreciated the non salesman-like…read moreattitude. Helpful in choosing the best carpet for the room that needed it while staying in budget. Would definitely use again if/when we replace the remaining carpet in the house.

In the fall of 2025 I received a quote from them regarding new hard flooring and removal of my…read morecarpet. The consultant was free, efficient and thorough. Received the estimate a day or two later and it was reasonable. Fast forward to March 2026. I reached out to them because I was ready for them to work the project. The estimate stayed the same as it was in fall of last year and I scheduled the new flooring. They came right on time they were efficient kind and communicative. They finished within two business days and my floor looks fantastic. I highly recommend this company for anybody's flooring needs. 10 out of 10 highly recommend.

We had our floor installed about seven years ago, what a quality product!!! Two fifteen pound dog…read moreand not a scratch or any wear and tear!!! The crew was the best, I think it was a father and son team! I'm a retired painting Contractor, I know a craftsman when I see one, these gentleman were just the best!!! The staff at Sandy Decor was the best!!! It's so nice to deal with a owner operated business instead of a corporate one, especially a local One that's been around for many years !!!!

Thank you for your help in putting my wife at ease. Carey did a great job of listening to our…read moreneeds and leading us to the perfect product. Ken came up and measured the job and we got to flooring on order that day. Samuel & Jennifer did an excellent installation of our new Endura Plus vinyl plank kitchen floor. They were extremely pleasant to work with and got it done in one day. After 6 months of getting a major run around from another company we finally have our home back. It looks great and thanks for the maintenance info. We will turn to you again for our future needs.

Excellent response and communication. Brittany provided outstanding assistance and thoughtful…read moreguidance that was helpful and appreciated when I picked out flooring. We met at the showroom and she came to my home with samples. Greg did an outstanding job giving me a straightforward assessment of what would be needed to repair the flooring. I got a written estimate right away. Very impressed.

Great job on my bathroom remodel. I would definitely recommend and use them again. Work was done…read morewith care and professionalism.

The carpet we got a few days ago, for our stairs, well my husband decided he wants that in his man…read morecave. In the early 80's, I got a carpet remnant from Great Floors in octagon design bluish color, with foam back, I decided to call and ask if they could text me photos of such & such, provided colors, style that I need. Almost right away, I got a text back from one of their staff, and found one I really wanted, similar to the style as my company logo in the colors I like. We went there right away, and was able to have me cut enough material for our stairs. I mean ENOUGH, since we're matching designs. Very very happy with the purchase. Not only, my basement stairs looked elegantly rich, we have ENOUGH to carpet the top of the stairs, which is the hallway (just like before). That's like buying 2 for the price of one. Attach are photos of the 'before' when it was blue-ish, and the 'after' the one we just installed.

I searched 10 different outlets for a floor that would blend with my light maple cabinets. No…read moreluck. Found the perfect vinyl plank at Great Floors -- on sale! The best part of my experience, though, was Chavo, who installed the floor with enthusiasm, pride, punctuality and enormous skill! I have never seen a team work harder or longer. After fretting for a year, I am one happy camper!

I had some carpet put in a bedroom in my upstairs and though I couldn't get the same exact carpet…read morethat I had before I was able to match it so closely, but no one's ever gonna notice. Thanks to the owner Harvey. He did a great job and it cost me less than his competitors Like Empire who I won't ever use again.

My wife and I are expecting our first child, so before we got the nursery together we really wanted…read moreto replace our carpeting in the whole house. We really wanted carpet that was soft and could also hold up well under ware and tear from a growing child. I'm a man who likes a deal, so naturally I wanted to shop around a bit. We looked at Paulson's ($$$$) beautiful products, but way out of budget. We looked at Marion's($$$) they had some deals on their clearance carpets, but we found the quality to be lacking. We checked out Home Depot($$-$$$) they had some reasonable prices, but they got you on the install. We went home thinking Depot was going to be our best bet, even though the carpet wasn't name brand. That night I did a search on Craigslist and that's when we came across Zakour's($$), never heard of them and only 1 review on Yelp but Google had some positive reviews on their furniture side of their business. We live on the Westside of Portland and it was a bit of a drive, but it was totally worth it! We met Harvey, who I believe is the owner, he is the nicest man and I really liked how I didn't get the whole used car salesman vibe. We told him what we were looking for and he made some suggestions with no pressure at all. The carpet my wife really liked was made by Mohawk which is a well known manufacturer of quality carpets, so I was nervous to ask what the price was. When I finally got around to asking the price of the carpet I had to ask twice cause the price was nearly half the cost of the others and it came with pad, tear out, and install. If something sounds to good to be ture, typically it is. We'll my wife said she felt a good vibe from Harvey so we scheduled a measurement for square footage. Harvey literally came over right after we left his business. Most of the house has wood floors, but he measured 960 sqft that needed to be carpeted and he gave us a quote then and there. We agreed half the money then and the other half after the install. He had to order the carpet and it only took a week to arrive, Harvey was really good about giving us phone calls to keep us updated on the install. I wasn't able to be home during the install, but my wife's Grandmother was there. She is the type of lady who has high expectations and is not afraid to give her opinions too, so she can be pretty critical. I was shocked when she said she was absolutely delighted with the installers. She said they were very clean and didn't cut any corners. If I know her, she probably hovered over the guys all day. Not only am I impressed with the quality, cost, customer service, but I am impressed that they impressed my Grandmother in law!

Pat did such an excellent job repairing my carpet. I have a cat that gets trigger happy on the…read morecarpet near the doorway - impossible to hide! He came out within a timely manner and was able to use carpet from the closet to repair the area. You can't even tell there was damage before! He also had samples on hand to patch the carpet he took from the closet, which was very much appreciated. I'll be sure to hire him again for any carpet repair I need.

This is my second time needing Pat due to pet damage he is so quick and when I tell you that it…read moredoesn't look like any damage was done what so ever and he is fair he's not going to charge you a arm and leg !!!

I love Carpet Kingdom! I wondered if it would be awkward for me to choose carpet for my new condo,…read moresince I'm ultra picky and take a long time to make up my mind, but Dean generously offered information and feedback on my questions no matter how many times I walked around the store examining and re-examining my options. He never made me feel like I should hurry up and make a decision. I looked at a number of other carpet and flooring stores in Portland and was never even tempted to patronize them instead. Carpet Kingdom's prices were very good and their service, including installation, was very professional. I also love supporting a local small business. I highly recommend them!

It was kismet when I just happened to drive by this place because I was really thinking about going…read moreto Home Depot. I needed to buy carpet for a rental, and I was in a hurry because my tenant needed to move in quickly. Dean was so helpful with ordering a carpet and padding. This was on a Friday. He told me the carpet would be ready to pick up on Monday. As everyone knows, nowadays, there's often a hitch in plans, but because of Dean it went smoothly. He was very friendly and helpful, and the Carpet Kingdom priced were reasonable. I am now a loyal customer.