We have worked with Elegant Tile and Hardwood Floors for a number of different projects in our home…read moreover the course of two years, and they never disappoint! They were always polite, arrived on-time and honest about their expert recommendations. But most importantly, the quality of their hard work far exceeded our expectations! We would not trust any other company to help us with our flooring or remodel our bathrooms - we're lifelong fans, and look forward to the next time we're able to work with this great team on another home project.

they are awesome! used them 3 times, hard working and meticulous! Very professional and friendly.read more

Anton and his crew helped me with my new-homeowner first remodel: new tile floors and shower in my…read morehalf-bathroom and master bathroom. The results were incredible! Definition of perfection! Not only is their work great, but Anton was so so helpful. Communicative, punctual, and was happy to answer all my crazy questions/concerns. The cost of their work is also the most affordable I found after of a month of research. Already reached out to him about another project and will 100% be using them for my last bathroom redo in the future.

Anton is incredible and you should hire him for your next renovation. He's…read moreprofessional, knowledgeable, honest, fair, punctual and all around a good guy. I've already hired him to do some more work following the main renovation and I'll be hiring him for more future work. Now for some details: We bought an apartment in Portland but we were still living in NYC, so the entire renovation was done remotely. Anton was very easy to communicate with. He handled receiving all the materials and fixtures, and even let me send some items to his home (like a bathtub!) so it doesn't disturb my new neighbors. He also brought in my regular mail. I actually got compliments from my neighbors for how Anton's workers helped them with some random stuff. Anton promised and delivered on finishing the renovation before we moved in. While it was a pretty tight schedule, I kept making it harder on Anton by increasing the scope as the renovation progressed (because I was so happy with the work). Even though I kept adding more work, Anton was still able to finish everything by the time we moved in. He and his team are very dedicated hard workers. There are no surprises when you get the bill either, prices are given upfront and that's what you see at the end. As for the work itself - very high quality throughout the vast range of different tasks (flooring, replacing exterior windows, electrical, plumbing, carpentry, replacing kitchen counter etc.). Anton was able to squeeze every inch of space, upgrading our kitchen substantially - shifting some existing cabinets to make more room for a bigger fridge, increasing the size of the sink to the absolute maximum given the existing cabinets (which we didn't want to replace) and even installing an imported faucet that doesn't match the US voltage (for boiling water) or plumbing fittings. I'm so happy with the work he did for us and I hope you hire him too.

After getting a high estimate from a large flooring firm, we contacted Sergey, and we are so glad…read morewe did! Extremely knowledgeable, hard working and honest, he explained in detail what needed to be done, showed us how we could remove our own baseboard trim to save a bit of money, and put in 5 long days to refinish our oak flooring. It is gorgeous, and Sergey is wonderful to work with - great, communication and a delightful story teller! Highly recommended!

Excellent craftsmanship! After getting the runaround from other contractors, we're so glad we…read morecontacted Sergey. He had superior communication throughout, letting us know exactly when he would arrive and depart, when he would return, what to expect, and asking if we had any questions. The crew was thoughtful, tidy, and did an amazing job. We'll be contacting them again to refinish the rest of our floors once we're ready. I wish all contractors could be as great!

What a great store, the owners are some of the nicest people I've ever met, they are very…read moreknowledgeable of their products the sell, they definitely will meet your needs. Great prices, good to know not only do they do flooring, they also deal with countertops which is one of my projects,

When there are issues you find out what companies are really about…read more sure, they are 10-3O% higher than the big box stores, but I look for local businesses anyway and support them whenever possible, so no complaints there. In this case, their admitted mistake on a small order, and no apology or discount, or any indication they give a damn, maybe because it was a small order, was surprising, so the big order we did next went elsewhere.

I found The Supreme Floors on Yelp and reached out to the owner, Sam. He responded very quickly…read moreand I explained the project - Remove and replace a carpeted downstairs bathroom with vinyl tiles including baseboard. This is in my parents home and apparently carpeting bathrooms was a thing in the 70's. Sam came by to have a look a day or two after we first connected thru Yelp and scheduled the job a few days after that. Sam is very knowledgeable about all types of flooring and shares his experiences and recommendations in a positive and easy-to-understand manner. He does not sell flooring but he knows how and where to get the right stuff. He was sending me links for baseboard at 9:30pm! Sam showed up ON TIME even after stopping by Lowes to pick up some materials I purchased online. Once he got here, he immediately started working and when finished he thoroughly cleaned up. He takes pride in his workmanship and it shows. His work and work ethic are first rate. He is now our go-to guy for future jobs.

Prompt and helpful communication. Floors havent been installed yet, but the project is going - so…read morefar so good

I found Project Floors while searching on Facebook Marketplace for a small piece of flooring to use…read morein my camper van build. Since I only needed a small quantity, I was hoping to find leftover materials from someone's project. That's when I came across Project Floors' post about having remnant pieces available, so I decided to stop by--and I'm so glad I did! From the moment I walked into the store, I could tell this was a special place. The space has a great vibe, with amazing art and aesthetics that reflect a true appreciation for design and quality. To me, that's always a good sign--it shows that the people behind the business genuinely care about their work. Matt was incredibly helpful throughout the entire process. Not only did he help me find the perfect flooring (in a very cool color-way called 'seashell'), but he also gave me valuable tips on how to install it myself. He even went the extra mile by helping me source the necessary tools and materials to get the job done right. Compared to big-box flooring stores, Project Floors offers a truly personal, human experience--something that's becoming rare in today's consumer-driven world. I'll be telling everyone I know about this awesome company. Thanks, Matt!

Matt was very responsive. Sent his floor specialist Joe who was on time, professional and kept my…read morehouse as clean as possible during the hardwood floor refinishing project. My floors were installed in 1999 when the house was built and he did an excellent job. They look brand new. I highly recommend project floors and won't hesitate to hire them again. Pricing was very reasonable and competitive with other quotes we received from other companies.

I had all of the carpets in my 2300sqft home done. Installation was great and went really smoothly.read more

BUYER BEWARE! This company has the WORST customer service I have ever encountered. I purchased…read morecarpet for 2 bedrooms and rubber flooring for my exercise room in early July. Was given two different install dates for each floor type. First install was for the rubber floor which happened without issue. Stan was my installer and he was GREAT. If that was the only installation, my review would be five stars. Installation of the carpet was to happen on 7/28 between 8am - 9am. Received a call at 9am that the installers truck broke down and he'd be here at noon. Noon comes and go without anyone showing up OR an update. Called them around 1pm and they say they found an installer and he's on his way. A crew of two guys show up, do a walk of the rooms & inform us we need to remove everything out of the closet due to the built-in inside the closet. We were told by the estimator/owner when we got a quote we could leave everything on the top rod of the closet, hence why we didn't remove everything. My husband starts pulling everything out of the closet & asking the installer questions about the installation inside the closet. He was frustrated that the plan changed but he's moving clothes out. The installers walk out without a word and never return. We didn't know what was going on so we call the store & they didn't seem to know either. Find out later the installer was "offended" by my husband. For what? No one knows. At this point I am offended by the installers unprofessionalism and disrespect. My husband did not yell, curse, or do anything that should to walk off the job. Gilford's response is they were taking him to a "nice dinner" to talk to him and would work on getting an installer for the following day and they'd call us with an update. They didn't and we ended up having to call them, again. Fast forward to Tuesday. We called around 11am because no update. They tell us an installer will be out "between 12 and 1" after another job. That time comes and goes without an installer or update. Text them for an update: he's finishing up and he's coming today. At 4:00pm when no update or installer shows, I call the office to be met with more rudeness and unprofessionalism. Rob starts yelling, talking over me, told me he doesn't care AND hung up on me. Apparently he didn't like that I'm frustrated with their missed commitments, lack of communication and unprofessionalism. Told me I'm "flipping out". I don't know who wouldn't be frustrated with the situation. Rob doesn't know how to deal with customers or de-escalate situations and made it worse than it already was. Installers show up at 5pm and don't leave until after 10pm. Still have to put everything back and set up beds in order to sleep so we don't go to bed until nearly midnight and I have to work the next day. Why wasn't our installation prioritized for that day since it was missed on the promised day? Why were we put off until the LAST appointment instead of the first? Again, no customer service. I've waited 6 weeks since our installation before writing this review to see if they'd reach out and apologize for their screw up and Rob's disgusting response towards me. Nothing. Not an email or a phone call. When the 2nd set of installers heard the story, they apologized, which I appreciated, but felt it was the owners that should have been making the apology. It was the first time these installers worked for Gilford. Why do they recognize the behavior was unprofessional but not the owners? I have more floors to do but I'll be looking for a company that doesn't berate customers when they want an update on missed appointments. Rob made it clear when he said he "doesn't care". It shows and I'll be giving my money to a company that does care.

They did a great job in our basement room. Easy to work with and appreciated the non salesman-like…read moreattitude. Helpful in choosing the best carpet for the room that needed it while staying in budget. Would definitely use again if/when we replace the remaining carpet in the house.

In the fall of 2025 I received a quote from them regarding new hard flooring and removal of my…read morecarpet. The consultant was free, efficient and thorough. Received the estimate a day or two later and it was reasonable. Fast forward to March 2026. I reached out to them because I was ready for them to work the project. The estimate stayed the same as it was in fall of last year and I scheduled the new flooring. They came right on time they were efficient kind and communicative. They finished within two business days and my floor looks fantastic. I highly recommend this company for anybody's flooring needs. 10 out of 10 highly recommend.

Coating lifted under my jeep tires. Repair used a different color of coating. Repair tech said…read moreit would match once it dried. That was weeks ago. Still trying to get Wise to respond.

They are great when it comes to coming in to assess the property and give estimates. Amazing…read moreservice, good quality work, expensive coating tho.