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    Bright Sun Cleaners

    1.0 (3 reviews)

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    1 year ago

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    2 years ago

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    4 years ago

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    GK's Cleaners & Laundry

    GK's Cleaners & Laundry

    1.6
    (7 reviews)
    $

    Twice damaged. Had a white suit took it to be cleaned…read more Came back blue. Had to purchase a new suit. They said it was an accident so silly me I tried them again. Guess what. My white suit is blue again. These store doesn't care about the material or the item. Use at own risk. I should have learned from my first experience but I didn't. Sad that I have to go buy another new suit. I repeat. Use at own risk. When it comes back damaged. You can say I told you so.

    I've had a few issues here before, like items not being ready when they said they would or not…read morereceiving my entire order and having to go back and find the missing pieces, but I understand current workforce issues so I always let it slide. I dropped off clothing yesterday and said I need to pick them up tomorrow. She said OK, and gave me my claim check. I went to pick them up just before they closed and they said they won't be ready till Monday. It was the same woman and I reminded her that I said I needed this order today. She said they were at the other location and I should go over there to pick them up. I told her I couldn't make it before 7 PM, so please call the other location and ask them to stay until I arrived, she looked like a dear in headlights and stepped away. Then the manager came out and said they would not be ready until Monday. They did not get sorted last night because some woman there didn't finish sorting and I had to wait until Monday to get my clothing. I am leaving town early tomorrow, which is why I needed to get them today. The manager said she had been gone a few days, not sure why that mattered, but neither of them made ANY EFFORT AT ALL to offer assistance except they said, 'we'll give you a discount'. I had clothing I had to have for a work trip. The could not have cared less, or offer any help in making things right. They said my clothes were at the other location and they had not been cleaned. I told them to call the other location and tell them I was in my way to get my clothes. They both disappeared for a few minutes and then came back with the pile of my dirty clothes. That's it. Now I have 12 hours to hand wash, air dry and press my work clothes. I understand people make mistakes, I understand if you make a promise that due to unforeseen circumstances you can't deliver, but when you stand there and say there is nothing you can do, and lie and say my clothes are at a different location hoping I'll drive over there knowing full well they will be closed by the time I get there, that's a really crappy way to treat customers. I know they have a lot of customers and my NEVER RETURNING is not going to make a bit of difference to them, but please DO NOT EXPECT TO GET YOUR CLOTHES CLEANED IN LESS THAN THREE DAYS! They will not deliver even if they say they will. They do not care about customers, they DO NOT CARE about anything but charging you a ton of money.

    Bright Sun Cleaners - laundryservices - Updated June 2026

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