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Bright Side Exteriors

5.0 (2 reviews)
Closed • 8:00 am - 8:00 pm

Services - Bright Side Exteriors

Window installation

Window repair

Window replacement

14 More Services

Gutter addition

Gutter installation

Gutter replacement

Roof inspection

New roof installation

Roof repair

Roof replacement

Reroofing

Siding installation

Siding repair

Siding replacement

Skylight installation

Skylight repair

Window repair services

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Home Genius Exteriors

Home Genius Exteriors

(8 reviews)

$3,100 in unresolved damage and zero follow-up…read more I hired Home Genius Exteriors for a roof installation, but the experience has turned into a $3,100 nightmare. During the install, a nail was driven into our AC refrigerant line, causing the air conditioning for the entire upstairs to fail. The HVAC technician confirmed the cause was a roofing nail. I provided full documentation of the damage and a repair quote from FH Furr to the company on March 24, 2026. Since then, I have been given the runaround. After hearing nothing and sending a follow up email on April 13, 2026 I finally spoke with Project Manager John Morris on April 15, 2026 who told me he would consult with their Regional Executive, Trey, and get back to me. It has now been over a month since my initial claim and several weeks since my last conversation with John (I never heard back from him or Trey). Despite a follow-up email on April 25, 2026 stating my intent to escalate this, the company has gone completely silent. A professional installation should account for standard line placement. Claiming something is "inadvertent" does not excuse negligence--especially since they have engaged in a month-long communication breakdown. I am extremely disappointed that a company would cause significant damage to a customer's home and then stop communicating. I will update this review if and when management decides to take responsibility and provide the funds for the repairs they caused. Contract Date: July 26, 2025 Sales Representative: Zachary Mullen Company License Number (VA): 2705064026 or 2705185888 Total Contract Amount: $25,000

Home Genius showed up early in the morning the day after I posted a request on Yelp…read more The representative was polite, friendly, highly educated and well spoken. Their first estimate to replace gutters was over $7,000. That could be reduced almost $1,000 because I had been a government contractor. But if I signed that day the estimate reduced to $3713. If I didn't sign then it would be $5197. Told the representative I had to do more estimates. He said he could lie to the office and tell them I wasn't home and I could get the deal later. His lowest estimate was $718 more than Semper Fi who I chose. I don't appreciate such deceptive and high pressure tactics.

Bright Side Exteriors - roofing - Updated May 2026

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