Called as part of an insurance claim to get our electricity restored after a bout of huge storms…read more Keeton and Justin both were not only personable and professional but quick and super great to work with! We called since our power line had been separated from our house due to a huge tree branch falling onto it knocking us out of power. We fought with the power company tooth and nail until eventually we gave up and called SAFE. We had Keeton and Justin out to our house that afternoon and our power restored only about an hour and a half of work later. Their amazing service has earned SAFE a customer for life!

Keenan came out the other day to replace a ceiling fan and two basement ceiling lights. Outstanding…read morework as usual. Highly recommended.

Outstanding customer service! I was very satisfied with the quality of work and the amount of time…read moreit took to complete. HIGHLY recommend

Fast response and came within a week. We have 17' timber ceilings. They came and hung a new…read morechandelier, installed a new light and replaced a ceiling fan in under 4 hours. Very, very happy with a plug electric!!!

After initially reaching out to me to say they'd be glad to take care of my electrical needs and…read morefor me to call them for a quote. I tried calling and could never get through using the number provided. So I messaged them through Yelp and they never got back with me. I eventually found someone else outside of Yelp.

Don't know if I would recommend them, because I never got a response from an actual human being…read moreafter trying to contact them by both chat and by phone. No one answered their office phone or responded to a direct message. After a couple of days waiting for a human to reply in chat, I simply got another automated response telling me to call their office if I'm still interested in this project. Well, I was interested, but I didn't get the impression that they were. I went with another company that is definitely staffed by human beings and not chatbots. This company seems to have good reviews so maybe my experience is an anomaly. First impressions are important though. If I don't feel like a valued potential client, why would I believe that this would improve as an actual customer? -Edit: I received an automated reply to this review, telling me to call their office for a complementary quote. SMH

Excel Electrical Technologies installed my EV charger in the garage and did an outstanding job…read more Very professional, punctual, and communicative throughout the process. Price was right! The install was clean and everything works perfectly. Highly recommend! Would definitely hire them again!

We were having with our over the counter low voltage lights. In our kitchen. Omar diagnosed the…read moreproblem in an hour. But didn't have the correct transformer on the truck. He came back the next day, and replaced the transformer. All work done well. When it came to paying him, my wife misunderstood the charge. And made out our check for the wrong amount. She over paid him by $35.00. We felt the mistake was our fault. And didn't say anything. About a week later. Excel sent us a check for the difference. Who does that now days? Most would just stick the difference in their pocket. And not said anything Its nice the find an honest man. I would call Excel next time I need an electrician.

We purchased a new furnace and AC unit from these people in 2024 and prepaid for 2 years of…read moremaintenance. Months ago I set up a spring AC check, and yesterday they emailed me reminding me of the upcoming appointment on Tuesday. I had already scheduled myself to be home Tuesday and was ready for their arrival. But this afternoon (Monday) I received a call from them saying the visit would have to be re-scheduled due to oredicted rain on Tuesday. The first available date was June 30! I was clearly unhappy and was told that they were behind schedule due to the cold, wet spring we've had. Then why did they wait until today to cancel? After the call I looked up tomorrow's weather: rain between 4 and 5 a.m. Clearly outside of work hours. So I was lied to: the weather tomorrow had nothing to do with the real reason they canceled the service call. At this point I am going to have the maintenance work done that I've already paid for with Precision Today and then find a new HVAC service company.

Customer service could improve drastically. Waste of time, and not helpful if you need a drain…read moreunclogged.

From the owner: Quality and Reliability More than 15 years of experience read more