I was hoping for a professional. I paid for one. But Monica ignored what I asked, if I'm being…read morehonest. I felt so unwelcome just for existing. She treated my paid appointment like it was a chore. I hate to say it but I'm definitely let down. I'll pay a friend half to massage better. I hear Rockford is better but I won't test it again

0/10 do not recommend for your wedding hair/makeup!!…read more My wedding was September 3, 2022. It has taken me so long to post this because of how completely furious this experience makes me. I had been going here for a few years for my haircuts and loved this place. I will not be going back anymore, as I do not want to give WM any more of my business. To start, I was double booked at the Beloit location. She told me she would "see what she could do." She offered me to switch to the Rockford location. I ended up settling. That was definitely the first RED FLAG. Then as I was doing the wedding services, I realized it was going to be way over the advertised $500 for the "package." When I inquired about it, the wedding coordinator said the price varies depending on who does the work, and also a tip is automatically added on. The wedding package seems like a scam to get more money. They really need to note $500 or more on their website and make sure customers realize this. Also, my first trial run for hair and makeup was pretty much a disaster. I had planned my hair down or partial down. I showed her what I was wanting. It didn't even look slightly like the picture and it was falling out while I was still sitting in the chair. I left feeling like I needed to find a new place. All of these red flags and I should have listened. I talked to the wedding coordinator and she let me have a second trial. Still wasn't a huge fan of the style but the stylist assured me it would look better on the wedding day. I didn't think I could find anything else so last minute so I decided to trust her. I had such a bad feeling about it, though. Now fast forward to my wedding day. The day I've looked forward to since I was young. They did okay work, but they were not mindful of the time, which made my wedding 45 minutes late. I was supposed to start my hair at 10:30. I showed up at 9:30 as my 3 bridesmaids started at 8:45 and I wanted to be there with them for most of it. When I showed up, they were just starting on their hair or makeup. My bridesmaids were not late, as I confirmed with them and with the stylists themselves. It should have started at 8:45 as scheduled. My hair was supposed to start at 10:45 but it didn't start until noon. Then my makeup was supposed to follow at 12:15 but didn't start until 2. By then, I was sitting around waiting for makeup that was supposed to be COMPLETE by 1/1:30. My bridesmaids had to leave to start getting ready so they could be ready to help me. I didn't get to the ceremony location until around 3:10... THE CEREMONY STARTED AT 3. Schedules are made for a reason and there is no wiggle room when it comes to a wedding. I didn't walk down the aisle until 45 mins to an hour late. I had a corset dress and it wasn't tied correctly, but I had to deal with it as everyone was waiting on me. I do not like the way I looked on my wedding day because of this. Because we were running so late: - Pictures ended up being rushed, and didn't get all that was wanted. - No sunset photos. - We paid for a specific time frame for our reception location. We were over an hour late. The reception place was clearly frustrated and we ended up wasting $450 on the extra venue time we paid for but didn't use. - Food was sitting for a while waiting for us resulting in dry meat. - Guests waited forever, people had to leave early due to children, so didn't end up getting to eat. - Didn't get to play our planned wedding games. - Groom had extra unnecessary stress waiting for me and so did our son. - Created extra stress for minister, pianist (extra hour of music), and church helpers that had to stay late to clean up, etc. Now fast forward to after our wedding. I receive an email asking for a review. I gave an honest review mentioning the things stated above. I get a call from the wedding coordinator who seemed to listen. Then she offered a free pedi. I asked for a complimentary one for my husband as well and she told me no as he was not the one affected, I was. ALL of the crap WE went through and we get offered a single free pedi, and get told that my husband wasn't affected by all of their crap. I booked the pedi as I was in shock, but ended up canceling it. Your wedding is supposed to something you look back on with amazing memories and happy thoughts, but this experience really messed things up for us. It completely snowballed one thing after the other and we were left with a disaster.

All woman staff that knows how to style all types of hair. Men and women and children as well. Fair…read moreprices and very friendly staff. Appointment and walk ins welcomed. Only down side of walk ins is that you may have to wait 30 minutes or longer but there are tv's and music playing and plenty of seats to sit.

I love Sanctuary Spa, Lauren Wallace is my hairstylist. Lauren has been doing my hair for about 15…read moreyears. She is a sweetheart and knows her stuff. I'm always getting asked, what salon I go to, and who does my hair. Check them out the are a full service salon.

We absolutely loved loved loved Erica and her amazing team of ladies!!! She made our wedding day…read morestress free and we were all very happy with the services provided! Thank you Erica and team for making us look beautiful!! Rebecca and Claire Vinopal

I went in to get my box dyed brown hair lifted to a blonde again. I showed the stylist a picture of…read morethe look I was going for. Essentially a blonde balayage/ombré. What i ended up with was light brown hair and two BLEACH BLONDE strips of hair right in the center of my face. The blonde strips are VERY harsh and do not look right for this look. I am mortified to leave the house looking like this. Very frustrated that what I got was nothing similar to the photo I showed the stylist. I would not recommend. Along with that, while waiting to get my hair done the stylist had a phone call in which she answered. Assuming it was with the manager who was calling to ask about a previous client of this stylist who hated her hair.

I have had nothing but amazing service at Meraki! Everyone is so friendly and professional! Tilly…read moredoes amazing work! I have very thick hair she knows just how I like my cut, texturizing to make my hair look and feel amazing. I can show her a picture of what I would like for color, highlights and she makes it so close to the picture! Great service, friendly, caring! I won't go anywhere else and have recommended others to Meraki!

I've been going to Tilly since she got out of cosmetology school, and I honestly wouldn't trust…read moreanyone else with my hair. Every single time, she does an amazing job and I leave feeling confident and loving my hair. She truly listens to what I want and always delivers. The salon itself is always so clean, welcoming, and comfortable, and everyone there is incredibly kind and friendly. It's such a great environment, and you can tell they really care about their clients. I always look forward to my appointments with Tilly!

If I could give it no stars I would. She works with several people in between processing hair…read moreINCLUDING BLEACH. She damaged my hair and over processed the f*** out of it. I paid $170 for this and was rejected a refund and all she offered was a hair treatment which did not help at all. My hair started falling out. It looks fried. It's so fragile and it feels like elastic. Not to mention my hair isn't even as I had asked. The blending is TERRIBLE and it's a half ass job. The back is terrible and there is little to no toning. Not worth my money or time. BE CAREFUL!

Been seeing Brittany for several years and love her! All the staff is very nice! My whole family…read morehas seen her.

We went to B. Elliotts on the recommendation of a friend to get a haircut for my 11 year old son…read more While the salon is darling and several girls who walked by seemed very friendly, the stylist that cut my sons hair, Britton, was awful. She didn't greet us; she just told him to come on back. She didn't ask how we wanted his hair cut or styled, so I followed her back to tell her. She wasn't very responsive; rather she was very rushed and distracted and not friendly. When my son came out, his haircut was terribly uneven and not shaped well at all. We had been told that kids pay their age, but I left $18 poorer. Unfortunately, based on my experience, I probably won't return.

This place is amazing! THE ONLY AVEDA CONCEPT SALON between Janesville WI and Rockford IL..My…read morebridal party was treated to such extras like breakfast and the updos rocked the makeup artist Erica was amazing!! This is a must stop on everyones look good list!!!

I was a bridesmaid in my sister's wedding recently, and my hair was done at an AVEDA salon. I LOVED…read moreit, and decided to go to the local AVEDA salon when, after years of deliberation, it felt like the right day to finally get a perm. I called and they scheduled me with their perm specialist the same day - that was nice, I'll admit. I asked for big, loose, voluminous curls. I got poodle permed. End of story. I'd rather take back my hundred bucks, even if that means going back to my awkward, half-curly/half-straight hair. It looked better before anyway...