I was hoping for a professional. I paid for one. But Monica ignored what I asked, if I'm being…read morehonest. I felt so unwelcome just for existing. She treated my paid appointment like it was a chore. I hate to say it but I'm definitely let down. I'll pay a friend half to massage better. I hear Rockford is better but I won't test it again

0/10 do not recommend for your wedding hair/makeup!!…read more My wedding was September 3, 2022. It has taken me so long to post this because of how completely furious this experience makes me. I had been going here for a few years for my haircuts and loved this place. I will not be going back anymore, as I do not want to give WM any more of my business. To start, I was double booked at the Beloit location. She told me she would "see what she could do." She offered me to switch to the Rockford location. I ended up settling. That was definitely the first RED FLAG. Then as I was doing the wedding services, I realized it was going to be way over the advertised $500 for the "package." When I inquired about it, the wedding coordinator said the price varies depending on who does the work, and also a tip is automatically added on. The wedding package seems like a scam to get more money. They really need to note $500 or more on their website and make sure customers realize this. Also, my first trial run for hair and makeup was pretty much a disaster. I had planned my hair down or partial down. I showed her what I was wanting. It didn't even look slightly like the picture and it was falling out while I was still sitting in the chair. I left feeling like I needed to find a new place. All of these red flags and I should have listened. I talked to the wedding coordinator and she let me have a second trial. Still wasn't a huge fan of the style but the stylist assured me it would look better on the wedding day. I didn't think I could find anything else so last minute so I decided to trust her. I had such a bad feeling about it, though. Now fast forward to my wedding day. The day I've looked forward to since I was young. They did okay work, but they were not mindful of the time, which made my wedding 45 minutes late. I was supposed to start my hair at 10:30. I showed up at 9:30 as my 3 bridesmaids started at 8:45 and I wanted to be there with them for most of it. When I showed up, they were just starting on their hair or makeup. My bridesmaids were not late, as I confirmed with them and with the stylists themselves. It should have started at 8:45 as scheduled. My hair was supposed to start at 10:45 but it didn't start until noon. Then my makeup was supposed to follow at 12:15 but didn't start until 2. By then, I was sitting around waiting for makeup that was supposed to be COMPLETE by 1/1:30. My bridesmaids had to leave to start getting ready so they could be ready to help me. I didn't get to the ceremony location until around 3:10... THE CEREMONY STARTED AT 3. Schedules are made for a reason and there is no wiggle room when it comes to a wedding. I didn't walk down the aisle until 45 mins to an hour late. I had a corset dress and it wasn't tied correctly, but I had to deal with it as everyone was waiting on me. I do not like the way I looked on my wedding day because of this. Because we were running so late: - Pictures ended up being rushed, and didn't get all that was wanted. - No sunset photos. - We paid for a specific time frame for our reception location. We were over an hour late. The reception place was clearly frustrated and we ended up wasting $450 on the extra venue time we paid for but didn't use. - Food was sitting for a while waiting for us resulting in dry meat. - Guests waited forever, people had to leave early due to children, so didn't end up getting to eat. - Didn't get to play our planned wedding games. - Groom had extra unnecessary stress waiting for me and so did our son. - Created extra stress for minister, pianist (extra hour of music), and church helpers that had to stay late to clean up, etc. Now fast forward to after our wedding. I receive an email asking for a review. I gave an honest review mentioning the things stated above. I get a call from the wedding coordinator who seemed to listen. Then she offered a free pedi. I asked for a complimentary one for my husband as well and she told me no as he was not the one affected, I was. ALL of the crap WE went through and we get offered a single free pedi, and get told that my husband wasn't affected by all of their crap. I booked the pedi as I was in shock, but ended up canceling it. Your wedding is supposed to something you look back on with amazing memories and happy thoughts, but this experience really messed things up for us. It completely snowballed one thing after the other and we were left with a disaster.

This was my first time trying out this Salon but from word of mouth it's the best in town. So I…read morehave thick/coarse wavy like hair and not a lot of people know how to cut it BUT Maricela she can! I absolutely love my new haircut! She did a amazing job with the layers and styling it. I will definitely be going back to her.

i wanted my hair bleached and colored well. this is not the place. they over processed the crap out…read moreof my hair. it now feels elastic!! my hair falls out and the color isn't even how i wanted it. don't waste money on this place!!

All woman staff that knows how to style all types of hair. Men and women and children as well. Fair…read moreprices and very friendly staff. Appointment and walk ins welcomed. Only down side of walk ins is that you may have to wait 30 minutes or longer but there are tv's and music playing and plenty of seats to sit.

I had a formal style hair appointment with Victor. I needed an updo for a wedding and he NAILED it…read more It turned out absolutely stunning! My hair lasted all night even with the dancing and the crazy humidity that was happening that day. Everyone on staff was so kind and supportive! The energy in the salon is positive and uplifting. Would highly recommend going to Lucette!

A little pricey, but absolutely worth it! The staff was very professional, and the overall…read moreexperience was excellent. Rob at the front desk was amazing very knowledgeable, friendly, and professional. He made the process easy and answered all my questions. I will definitely be back and highly recommend this place!

Haven't gone there for a few years now. I had a wonderful hair stylist. Can't make the steep…read morestairs, sorry to say.

Outstanding service providers committed to providing quality service and a relaxing atmosphere!read more

Went in for Carmel highlights, I got bronze highlights. She used the excuse I had box die in my…read morehair. Well every yr I go get Carmel or blonde highlights after using box die an I walk out of the salons with what I ask an paid for. She had to put a toner in it so now it's darker. So what I went in for an I paid $85 for an walk out with is nothing close to what I ask for. Cuz now I hav reddish brown an bronze highlights. Also I showed her a pic of what I wanted an how far apart I want my highlights that didn't work out either cuz there to close. A waste of mine an Jaymee time an money.

I've been on the search for a new salon since moving out of the city of few years back. This salon…read moreis off the beaten path but wow, it's so cute inside and I think I have found my new hair dresser! Jaymee was amazing! She took the time to really talk to me about my hair and the cut was perfect! I'll be back to do color and will update my review.

I definitely enjoyed my time at this beautiful day spa. Tracy did my massage then Trish did my…read morefacial and I feel fantastic! The atmosphere is welcoming, relaxing and they took good care of me. This whole team is fabulous! Rock on Glam Squad!

I love Sanctuary Spa, Lauren Wallace is my hairstylist. Lauren has been doing my hair for about 15…read moreyears. She is a sweetheart and knows her stuff. I'm always getting asked, what salon I go to, and who does my hair. Check them out the are a full service salon.