I had an excellent experience with this taxi service. The driver arrived right on time, was very polite, and made the whole ride comfortable and stress-free. I would definitely recommend this service and will gladly use it again! read more

Bridger Taxi Service is completely unreliable and unprofessional. I had a confirmed 3:30 AM ride to the airport, and the driver simply never showed up. This left my group scrambling at the last minute--two of us had to wake up a roommate to drive an hour round trip in the middle of the night, while the others had to hitch a ride with neighbors just to make a 5 AM flight. When I contacted the driver, all I got were excuses and no real remorse for the situation. To make matters worse, I've called the company twice over the past two days asking to speak with management, and no one has returned my calls. I travel to Big Sky every year, and I've never experienced such a poor display of business management. If you need a dependable ride, look elsewhere--this company will leave you stranded. read more

Absolute scam artists. Was quoted a certain amount twice and then was asked to pay nearly double in a sketchy text saying that the person I talked to was "in training" and made a mistake. BEWARE do not trust this company. read more

Excellent customer service. I highly recommend for transport between Bozeman and Big Sky. The driver was early and helped with bags. Thank you so much!! read more

Booked a reservation for a midnight pickup at the airport. I get Bozeman is struggling with having enough workers right now, totally understandable, but canceling last minute and not making a phone call is pretty crappy customer service. Especially for an airport pickup, obviously the person won't have a ride and will be stranded. read more

STAY AWAY!! If there were negative stars, that would be appropriate for this "business." I booked a ride from Bozeman Airport to my house online several days in advance, paid the full fare ahead of time, then tried to confirm before my arrival to Bozeman. No reply by email or phone. I tried again the day before and finally got a reply from their gmail address. Confirmed, they said the driver would be there. Day of travel, arrived early at Bozeman, THEY DO NOT ANSWER THE PHONE. The 406 phone number is forwarded to a Jackson, Wyoming number. My 7-8 calls all went to voicemail. Finally, after finding another ride, they email and said driver got caught up on another ride. I honestly think this is one person and a car. And whoever this person is, if picking you up works for them, maybe you'll get a ride. But if you book in advance, try calling to confirm, and really count on their being there, STAY AWAY. The great news about this worst customer service experience I've had in Montana ever is that I caught a ride with a great Uber driver, and for far less than this person and their car. I've got his number, and he'll have all of my family's ride business in Bozeman from now on. read more

I had a great experience with Bridger Taxi. I was able to reserve a ride from Big Sky to the Bozeman airport 2 days before my flight. Alex was responsive and helpful to make sure I had a ride. Dennis was an excellent driver and I had some great conversations with him. He also arrived promptly on time at 4am that morning since my flight was at 6:20am. Highly recommend! read more

Booked this service three days in advance for a local Big Sky trip. Trip was confirmed. A few hours before trip they canceled. Said they didn't have any cars in Big Sky right now. Said they would send one but charge me 1.25 hours additional to drive from Bozeman. When I said I had a confirmation - they said system automatically accepts - they just cancel later. It's too late to get another taxi. Would NEVER recommend. It's a joke. read more

I booked two separate reservations with Bridger taxi for my trip to Bozeman. One for a pickup at the airport and one to bring me back for my return flight home. I paid in full for both and got automated confirmations for both at the time of booking as well as on the morning of. The trip from the airport to the hotel was fine. But upon departing my hotel, my driver for my return trip to the airport never showed. I emailed, called, texted, called again. I was actually starting to panic, fearful I would miss my flight. Finally, I was able to get an Uber. It wasn't until I got on my plane that I actually got an email back, telling me that they didn't actually have my reservation confirmed, despite the fact that forwarded them all of my confirmations. No apologies, nothing. Just refunded my fare. Save yourself the headaches and don't use them. Stick with Uber. read more

Not sure how this company got such low rating, but my experience was overall positive. Last minute trip to MSU at the middle of the night, they were there for me. read more

Got charge $60 for a 10 minute trip from the Bozeman Airport to the Baymont Hotel. Not sure why it was this expensive but I know it was not fuel. read more

Terrible service. Do not recommend. We had a scheduled pickup at 415am today and they never showed up, wouldn't answer calls, and still has not returned our calls. If it hadn't been for a nice stranger leaving the hotel who offered to drive us we would not have made our flight. read more

Beware! After a simple booking process and multiple confirmation/reminder emails from the company, we arrived in Bozeman around midnight with no taxi waiting and no one from the company answering our calls. We waited for about 30 minutes hoping they would show up but ended up booking a last minute Uber (which was tough to get due to limited ubers and a lot of people requested rides). Per other reviews on Yelp it looks like people have recently been having similar experiences. Still have not been able to get in touch with anyone to get a refund. read more

If there was an option of 0 stars, I' d have chosen that. I reserved a ride for a 5am pick up from my house to Bozeman airport. Gave them my cc info and received an email with confirmation of payment and scheduled ride. 5:10am next morning and my ride is late. Started calling no answer, only vm. I continuously call, leaving vm's but no one is answering or calling me back. 5:35 still no ride, i'm gonna miss my flt. So I have to drive an hour to my buddy's in Bozeman, park my car there and catch an Uber to the airport. So now my buddy has to deal with my car. Can't park my car at airport because I'm leaving for 4 mos and paying parking fee is who knows what. Therefore the taxi service in the first place! So thanks Bridger Taxi for nothing and being such a "company" that you can't ANSWER YOUR PHONE!!! When I did finally talk to someone, 5hrs later, they didn't understand why I did not get picked up, they had plenty of vehicles and they had my reservation in there system... Really? Plenty of vehicles to pick up customers but no drivers with a phone? WORST CAR SERVICE I'VE EVER DEALT WITH. They take your $ first but they don't show up read more