You won't be disappointed living here. The management and staff are always pleasant, responsive, and accommodating. The location is perfect if you're a commuter as well. read more

I was helping a friend look for an apartment and Misty Bailey gave us a tour. She was friendly and spent a lot of explaining the details of the property. Great interaction! read more

I want to give a special thanks to Thalia and Misty for looking out for me, simply by discovering an apartment that satisfy my needs. They both were helpful and made the process simple, fast, smooth, and stress free. Made all the difference! read more

I really appreciate the consumer service and the feedback given when I ask about the floor plan. The staff is very friendly and works with you for the best possible move in transition. They made me feel comfortable and welcome to the new community if you looking for a place to live in peace in Fairfield this is it! read more

Love love love this area !! It is for sure a hidden Gem !! I recently flew in not too long ago hoping to find a nice apartment on a short visit here. I gotten the chance to tour the area and must say the floor models and floor plans are piercingly beautiful ! I love the aesthetics that were nicely set up in the one bedroom apartment model to give it that livelier feel! read more

Was looking for an apartment and took a tour with an employee named Misty. The community was very nice and clean, she was very informative and friendly. Might just rent there based on her professionalism and great attitude! read more

I lived here from 2010-2011. Boy you never know what you got till its gone... We moved in when the market price in the area was down so we paid 1030.00 per month plus utilities and garbage our bill came to a steady 1107 per month (ish)... Like other reviewers, this place's billing was always messed up :/ when we moved out they informed us that we hadn't paid a 70 water/sewer bill and that the 70 had been being carried over for months! No one told me! And it wasn't on our statement! Biggest problem.... You are stuck with direct tv basically. You have no choices... Also, you can only get AT&T internet which suuucks. We lived in bldg 7 and the maintenance guy admitted people have problems with the internet in that bldg. Another issue... Parking is lame. Especially in the 6/7/8 bldg areas... There is ALWAYS. An abundance of parking near the office and over by bldg 1 and 2 but it is super far away from 6/7/8 almost a five minute walk! With groceries/bags ect you can see how this easily becomes a problem. We literally used to fight over parking spots... When you see one open you ge your butt up and move your car ASAP....! Good thing is.. that if you live in a one bedroom your pretty much separate from the two bedrooms... Which house the screaming children.... That's one thing I loved about living here... No children screaming ever... In bldg 6/7/8 they are all basically one bedrooms, and the bldg 1/2/3/4 have all the larger apt's. they are super far away from one another! Gym nice... Two tvs... Excellent. Sometimes the treadmills didn't work... Pool small, but beautiful... Staff changed FOUR TIMES IN ONE YEAR... It was truly horrible... No one could keep their job here... Ruben the maintenance guy was super nice... It took about a week with constant pestering to get the maintenance over, but I feel like that was the miscommunication between the office and maintenance.... Not maintenance themselves. The big decision to move out came from them raising our rent almost 200 dollars because the "market price improved" crooks... Seriously almost 200 dollars?! And I guess now the smallest apt "the Brooklyn" is STARTING at 1200?! What a joke? We paid 1030 and thought that was way over priced. We now live at Broadstone at sterling village in Vallejo... Big problem... It's in Vallejo.... :/ The thing I miss the most is the peace an quiet... Oh bldg 7 you were such a pain at times... But man were you quiet! Oh and P.S. my car was broken into in my covered parking spot... My fault though...the ONE TIME I left my door unlocked :/ ugh whatever... But over Fourth of July weekend right before we moved out two separate cars were broken into directly in front of the office...one day apart. No gate for that added protection... anyone can get in.... That sucks. Despite that...I felt super safe here my boyfriend and I would frequently take walks late at night (because of our work schedules) and never ever felt unsafe. read more

We have lived in the apartment complex for the last two years and have loved it. The apartments are large, roomy, and made well. We have had a few issues with appliances and were able to get them exchanged for new ones quickly and without issues. The best part of living here is getting to know the friendly staff. Misty is the complex manager. She alway makes herself available to talk, is professional, and really puts the residents first. Juan is the maintenance manager and he is extremely friendly, professional, and responds to maintenance requests in a timely manner. During the move into the complex, the office staff were extremely accommodating and flexible. The location is perfect with being 45 minutes from Sacramento and 45 minutes from SF. We have enjoyed our time here and will have fond memories. read more

I really like living at Bridgeport Ranch Apartments. Surnetta in the leasing office is very sweet As are all of the ladies in the front office. Surnetta Will always call and let me know when I have mail which is really nice because they receive mail order packages in the leasing office and let you know to come and pick it up. The maintenance people here are also very nice and helpful. Last week we had problems with our thermostat not working and they came out and fixed it right away. The apartment we moved into was very clean and well-kept and they were very nice in replacing the countertops and painting before we got in. There is also a very nice pool here and workout room. Another nice thing about living here is that we have our own washer and dryer in the apartment so no sharing of laundry facilities between neighbors. Overall I find it to be a quiet nice place to live. Also, we are conveniently located near the Safeway and Costco shopping centers as well as a few blocks away from some great pizza places, and restaurants. It's no problem to jump on I 80 or Highway 12. read more

I hate living here. It's a cross between the mice, the spiders every morning and shady parking system that makes me dread living here everyday. The managers are just shit. Abosulte shit, I can't believe they would actually charge you so high for a place with no gated entrance. Could you imagine what they would charge IF they had a gated entrance? Think 3500$ per month. Greedy people. I can't wait to drive by the front of the complex to see someone finally be sick of all the shit this complex pulls and throw a brick a through the front window. read more

Meh, what can I say. It's apartment living. Aside from that, the attitude here has improved a lot since they had a change in management in 2017. Kudos for finally getting rid of the old residential manager. A bit bothered by the increases in rent when the place just keeps going downhill though. The breezeways and stairwells beg to be powerwashed. Security is non-existent. Lighting in the parking lot needs drastic improvement and I'm sure that would cut down on car thefts. I should be able to throw my garbage away without someone in the dumpster going through everyone's garbage (I know, I want a lot). Don't really care for the bi-annual inspections of apartments. Maybe should focus on the drug users instead of inconveniencing everyone with these inspections? Also not sure why the balconies double as storage for some apartments. I don't want to see their nasty blankets/banners hanging over the railing when I have guests. And...finally but certainly not least, let's not forget about the abandoned cars in the parking lot. When there are cobwebs between the tires and cement, you know it's been there a bit too long. Just sayin'. read more

I lived at Bridgeport Ranch for just under two years and was very happy with the Property as a whole. The office staff were friendly and efficient especially Misty Bailey, I highly recommended these apartments the location is awesome for the Bay Area commuters. read more

If I could give a zero I would. We put a deposit on an apartment (May 2017) in this community for move in date end of July. Cecilia tells us she will contact us with the lease agreement when she takes possesion. July 8th and we still have not heard from her so we stopped by only to be met with a female office worker who has no idea what is going. We had to change the date of our move in since we had not heard from anyone at this property and we had not given our notice. We tell Cecilia we still want the apartment but we cant move till Aug. She says no and then decides to work with us since they dropped the ball, however she is now charging us $25/ month more. So we agree upon a move in date and during this time of us waiting I enquire about the changed price. Cecilia decides without even asking both applicants to put the apartment back on the market. She leaves me a voicemail and says she is putting it back on since she has not heard from me. What!? I have been calling and never get through, all calls go to the out of state call center. (You will never get through to the Fairfield Office.)Which is how I learned the apartment was back on the market.She never even attempted to reach out to the other adult on the application, she states she has not dealt with him so she didn't feel the need to call him at all. She also states this is business when I asked her why she did thag. We still needed the apartment. She supposedly takes the apartment off the market but still doesn't issue us a lease agreement ( Mitzy states its because our background checks have not came back for the second time) We spoke to Mitzy the week of July 24th she states she will send us the lease agreement next week. It is now Aug 1,2017 I call to the office and they are still waiting on background checks, this is more lipservice, my background was already cleared once by your company last month or did you forget? I immediately called Cecilia I now want my deposit back. She says ok but you will have to wait three weeks. What?! Cut me a check now! I'm done with your drama& childish behavior. You demand respect and don't have the education or the business skills to be respected. I have placed a call to Camille,Cecilia's supervisor. BEWARE! DON'T RENT HERE. I used to live here had a great time. That is why I wanted to live here again. This is how they treat returning customers...WOW! The whole office needs to go to classes on how to provide better customer service. read more

Renters Beware!!!!! This place is not luxurious as advertised. (Moving after five months.) Proceed with extreme caution. read more

I'm a current resident who has been living here for 6 months, since I have moved in my work vehicle has been broken into 2 times. Both times I've gone to the office and spoke the Thalia and Misty and it seems there is nothing more that can be done to ensure this will slow down or stop happening. They claim no cameras can be installed on the building(I work that industry and I know they can be) they claim they have a good security detail watching each night but I spoke to the security guard personally and he told me he is gone monitoring other apartment complexes more than he is actually here monitoring. I'm sure the crooks and thieves have caught onto the fact they can break into our cars and trucks and no one will catch them in the act not even a camera. Since my most recent break in problem 2 months ago at the most, 4-5 other break ins and vehicles have been stolen here, Something more has to be done since it happens almost weekly here, we pay a LOT to live here just to be told there is nothing you guys can do to stop all this? Unacceptable read more

This review is based on the customer service my family and I received when applying; I was living out of state and my mother, living in CA found this complex and went in and met Geselle to inquire about the availability. Not only did Geselle forward me the link for the application online immediately, and on a Saturday I might add, but she stayed overtime to walk me through the whole process by phone. To submit the final application I still needed some help from the Manager, Misty whom answered my call first thing that Monday morning and was able to process my application and inform us that we had a future home at Bridgeport Ranch that same day. So much stress instantly releived! Misty and Geselle were both absolutely amazing and we will be forever grateful for their kindness, compassion and professionalism. We've been living here for a month now and so far, so good! read more

Great place to rent from. The staff is always friendly and ready to help. Amenities are great! And the location is great for the commute into the city. read more

If you like flea-infested fun and slow, inconsistent service...Bridgeport Ranch is right up your ally!

Oh, Bridgeport. You are the most deceiving apartment complex ever. THE GOOD: The first thing that attracted me to Bridgeport was the outside. It's always kept neat and tidy and it seems like a real nice, quiet community. When taking the tours of the different floor plans, the full size washer, dryer, and dishwasher was another thing I loved. Also, the kitchen. The countertops and all the cabinet space that my floor plan offered was amazing to me. The bathtub is also big enough to actually take a REAL bath in. Recently they added Comcast to the list of their Internet and tv providers. The sad part is, they did it the DAY AFTER me and and my husband got bonded to a two year contract with crappy directtv and AT&T Internet. Damnit.. THE BAD: One thing we noticed when we moved in was a musty sort of smell. We immediately thought it was the carpet, that maybe we had people who smoked in the apartment before us. We notified management and they immediately got our carpets cleaned. But when we returned after the job was done, we noticed the smell was still there. Turns out, it was MOLD. If you are trying to live in the bottom floor, beware. I'm told mold is most common on that floor. After closer inspection, it looks like the mold on the windowsills had been simply painted right over!! Gross.. It grows everywhere. Especially in the wintertime. Just from condensation on all of the windows. We have to wake up and wipe every single window down EVERYDAY in order to prevent this from happening. We notified management, they sent over maintenance. And they basically said keep doing what we're doing and theres nothing they can do about it. Its a real pain in the butt. Our neighbors upstairs are SO SO SO noisy. It sounds like they're jumping up and down in the middle of the night. Literally at 3 - 4 in the morning. Another price we pay for not wanting to live on the top floor and have to climb those dreaded steps. The walls also seem kinda thin. We can perfectly hear a conversation of someone walking by and we know whenever our neighbors are coming and going because you can hear their doors shut. THE UGLY: BEWAAAAAARE OF FLEAS!!!! Yes, this is a pet friendly community. Needless to say, if you move into an apartment, ask about the previous owner. We moved in and it took us a couple days to figure out the whole apartment was flea infested. It was disgusting. I have scars all over my feet and legs from them biting me at night!! And management was SO slow to take any kind of action. Our apartment had to be bombed not once but TWICE and then they bombed the apartment upstairs. After all of that, and a million phone calls to them later, it was finally flea free. They took $50 dollars off our rent one month to compensate even though we stayed out of our apartment for nearly two weeks. Whatever.. In all, it looks like a great complex but its not worth all the money you pay...and you pay a LOT here. As soon as our lease is up, we're O U T. Thanks for nothing, Bridgeport. You sneaky, sly, deceiving son of a bitch. read more

Pros: -The residents/neighbors are nice and not annoying. -feels safer. -The employees are nice and follow up to make sure anything broken gets fixed quickly. - Nice walking trails around the apartment. - has gym, swimming pool and hot spa. Cons: -Opposite to sewer pump station and every few weeks the smell of sewer is terrible at building 8 when the city workers clean the pump station. - Windy/gusty outside. -Parking for visitors is far away and not enough. You only get one dedicated parking. -The sound of wind, trains, motorbikes and concrete trucks passing by is annoying during day time. So if you work at night and want to sleep during day time, the annoying noises are present. -Expensive compared to cons mentioned above and should be $300/month cheaper compared to new apartments near Solano community college. -Nearby stores are expensive. Will have to drive to Target or Foodmaxx for shopping. - walk i. Closet inside the restroom. -interior looks outdated and smaller then other apartments. -don't get a rent due bill and you end up paying $65 late fee. -the creek in the back brings insects, bugs and smell sometimes. read more

Thanks to the only other reviewer, without your help I wouldn't have found a great K9 friendly place to live with my 70lb dog. The place is nice in and out. Updated and modern designs and paint outside, high ceilings and big floor plans. Not too much more expensive than anywhere else for a one bdrm. Several different floor plans are available. Great new appliances even on the smallest apartments. All have full size washers and dryers and lots of power outlets and double panes glass throughout. The grounds are well cared for and very nice. We back up to a creekside dirt trail that is a giant circle to run walk or bike. It's nice, but grubby with litter. Now the bad... PARKING Its very lacking. Guests will have to park near the management office and hike in. There are designated spots for guest, handicapped and a car washing slot, but there is usually a car parked in them. NOISE! The area here is very industrial and Pittman and Cordelia seem to be a favorite route of trucks of all sorts. There's a trashy biker bar a block away that presents constant over compensating Harley noise. The result is hell of a lot of street noise. Though there are good windows if you want to open one, it'll be loud. Third shifters will need earplugs even with closed windows. STAIRS. Because of the height of the ceilings, the buildings are tall. The third floors are a work out to climb daily. The views, are decent though. You'll have to plan what you carry up and down four flights. My calves are seriously ripped now, no joke. DOG SHIT. Not exactly the facilities fault, but it's everywhere. Since I moved in last Aug, there have been poop bags replenished only once, last week, in the end yard. Most owners are lazy and stupid and own poorly trained, yapping, under stimulated crap machines. Let me catch one of these owners and see if I don't tell them. Pick up after your animals, morons! OFFICE. Plain sucks if you need to have something fixed. I had the carpet cleaned pretty quick though. You aren't going to hear anything upfront about parking, noise, or anything else out of the management office. Everything with be glossy and or ignored on your first visit. There is a security detail that comes every once a blue moon from Sacramento to drive through the parking lot, useless really. Don't expect lot security here. I don't consider this place a safety risk though. The best thing of all is, dogs are happily accepted with low pet rent. Breed stipulations do apply, but not size. If my dog is happy, then I am too.Good luck. PS, Dog owners, look up point Isabel park in El Cerrito. read more

My husband and I toured the complex and loved the apartment. I was a little concerned with the units they showed us. Not very clean and they were supposed to be ready for move in. I was also concerned when I called them from an ad that was posted on Craigs list I asked the price of a 2 bedroom apartments I was quoted more than what was on craigs list. It wasn;t much more so I wasn't to concerned. Then when I asked why it was more she told me that was a unit that was on the third floor. Well a mother with a baby and a dog not the best thing to be on the third floor. So we went to the office and filled out the apps for the apartment. We also gave a holding 250.00 deposit for a 2 bedroom unit that was going to be coming open right when we needed it. I was very happy that we had a place to go. Well was I wrong. So as we were leaving she told me that they were pre-wired for direct tv and had wireless internet. I also told her that my husband is a major online gamer and got into a conversation about it. As we were talking she told me they have ATT internet. which in my mind is fine. I'm thinking uverse no big deal. Well a few days later she called and told me we were all approved and emailed me the quote for move in. So I started calling around to get services set up. I first call Direct Tv and they proceed to tell me that they are a restricted property and that I have to call a company that they are contracted with. So thay gave me the number and I called. So I call them they are telling me they offer the same deals as direct tv. WELL NO THEY DON'T. They were going to charge me for HD tv and Install. Wait these apartments are all pre-wired so lets charge me to hook up a box and find a signal. So I get that all set up and I call ATT to find out that they don't offer uverse its only basic dsl. Highest speed at 6 mbps. Okay so back to where i said my husband is a major online gamer where 6 mbps will not work at all. So at this point I am pretty upset. I have never ran into this problem with any other property. I was able to get whatever service I wanted. So I called the complex the next day to find out what this is all about. She was very sweet and told me yes this is what we offer and that is that. At this point it is over my 3 days for my deposit to be refunded. They are contracted with direct tv and att dsl for 10 years, but they are trying to get out of the contract. Well what good does that do for me now. So I ask to talk to the manager and asked for my deposit back because we were not told that it was dsl only. I think for a company that is restricted to they type services they should make this well known that this is what you get. So I even asked to speak with the regional manager and she says the same thing. We held the apartment for you and you never put it on your card when you came in that internet speed was a concern. Oh sorry I was more concerned with bedrooms and bathrooms not internet speed. To add we never filled out a card the girl in the office did it. So I guess they think that you are supposed to know that they are restricted property and its our fault for not asking. So I am not done with company I will get my deposit of 250.00 back even if I have to go small claims court. So I am not moving to this complex ever even if they get that contract gone. So if you like slow internet and only direct tv this is the place for you. Like other people have posted on here the office staff is very nice but get everything in writing, and always question everything. Oh and also because my husband and I had to file Bankruptcy last year they were requiring us to put almost 1400.00 deposit plus 400.00 for pet deposit. Went to another complex and they only required basic deposit of 400.00. Great apartment to check out is North Pointe in Vacaville. Just as nice if not better and cheaper : Read more: http://www.apartmentratings.com/rate/CA-Fairfield-Bridgeport-Ranch-1216478.html#ixzz1FbfuZNfh read more

Best experience here, could be biased though because we lived on the 3rd floor.Very inexpensive and convenient in-unit washer and dryer. Never experienced a hard time to find parking (though you may park far, there's always a place for you. It's better than where we rent now, it's a small lot with little to no parking after 8pm... so current and future residents.... be thankful!) any time we had to put in a maintenance request, someone would be there within a prompt time frame and went above and beyond! Very spacious for a 1 bedroom. Lived here for almost 2 years. Management are willing to work with you.. my bf surprised me with a pet cat on my birthday, we informed staff & were ready to save up for the $500 deposit. Without giving names (don't want to get anyone in trouble) , we got our fee for our new cat waived... we figured it would come out of our security deposit. Nope! We pretty much got all our deposit back once we moved out. Area is next to the fire station and Thompson's bar but you're close to both entrances to the freeway (towards sac and towards the east bay) & since I commute for work I found it very convenient. You're close to fast food, Costco , and Safeway. Some people might be bothered by the train that passes through sometimes during the day. Sometime in our lease they hired security to patrol the parking lot which is nice. They also tow people who park in hooded areas that they aren't assigned to (thank god!) not many complaints about Bridgeport, we got lucky we found a hidden gem here in Cordelia. I miss it! read more

I can not say enough good things about the community. Over all the support of the management and the professionalism of the team is outstanding. It's hard to find properties these days that are top notch and on their game. :) read more

My husband and I have lived here for a year and a half and we were incredibly lucky to have stumbled upon it. We moved up from San Diego and weren't able to make an extra trip to look at places so, we basically did everything online beforehand and crossed our fingers we didn't end up in a hell hole. To our luck, we definitely did not! The staff is very nice and helpful and the community is super quiet! We were in building 7 and the only real complaint I have is about the people that come around really late (8-9 pm) and try to sell you magazine subscriptions and that the lighting schedule for lights in the hall and stairways are always messed up. We would find ourselves walking down 3 flights of stairs into darkness praying we don't miss a step and fall. The grounds are always well kept and maintenance issues are handled almost immediately. Our floor plan was the single bed and bath and had a great layout with the walk in closet in the bathroom and an open kitchen area! Full size washer and dryer and dish washer are in the units which could not be more convenient when it comes to apartment living. The main thing wrong with Bridgeport is that unfortunately the builders did not include garages, which is not a deal breaker for most. We tried living without one but, in the end decided it wasn't ideal. I have read other reviews that their rent is expensive but, you need to realize that they go based on the market...... and you live in the Bay Area, your rent is ALWAYS going to be expensive. You also get what you pay for; I always felt safe here and was never concerned with any weirdos walking around. read more

AWESOME! yes the yare EXPENSIVE and you are going to be paying more then an other parts of fairfield , however at bridgeport your car and apartment have a much less chance of getting broken into then any of the other properties in the area. Their really isn't that much crime here, the units are beautiful the grounds are always clean, they plan events for the residents and you can have dogs here like without a size restriction there are people who have great danes. and all the residents are also VERY good about cleaning up after their pets! live here you wont regret it read more

My son is active military and did not have time to press for maintenance items to be attended to. When we visited him in March, not even the heat was working and he had moved in the past summer. He had survivor training and could endure the low 60s temperature but we could not. When we asked for the heat to be turned on, the week-end emergency system did not respond. As a result the only way we could stay warm was to turn on the oven until it was eventually turned on two days later. The management says my son did not report things which is bull. There was mold on the paint near the bath tub and a missing drawer in the sink area. These items had to be noted when the previous tenants moved out and when my son moved in. In summary, if you move in, do not expect any deficiencies to be corrected without continuous nagging. And then, do expect too much at that. read more

Bridgeport Ranch Luxury Apartment has been always been awesome. They continuously provide an ABOVE and BEYOND service . The manager Cecilia has an excellent ears and hearts to customers.Staff are friendly , helpful and one of my favorite service is thru maintenance department . I truly recommend him to be an outstanding Employee. They treat their tenants as their own family and like their own neighbors. The maintenance person is one of my favorite ..I remember my first day of move in , never had to turn on or use the dishwasher machine and not sure of what to use inside to clean it . Never had hesitation to take his time to show me and even gave me a sample of dishwasher soap to use . I will never forget that moment .. He does an awesome fast fix and response and beyond that they follow instructions with respect and provide privacies to their tenants . Environment are clean and fast action of problem solving . There is a private car to go around as well to check for any suspicious issues .. I truly recommend this luxury apartment complex and exceeded and deserve more than a high 5 Stars .. JD read more

Wow this place is perfect! I did a walk through a little bit ago I believe by Misty, everything was well maintained the apartment layouts and interior were super nice and I already felt well takes care of. Unfortunately I couldn't Rent at this time due to personal reasons but I'm defiantly looking forward to living here in the near future. read more

Love how spacious the units are, front office are nice and helpful, maintenance is quick, great amenities and for the most part the property is kept clean. Beware though the dumpsters attract roaches and I have seen them with my own eyes and it made me scared so I started spraying down my unit inside and out. However, if you live in buildings 6, 7 and 8 which have the closest contact to the creek at the rear of those buildings you will have bugs! I could not enjoy my balcony nor leave a window or patio door open while I stayed here due to spiders, bees, mosquitos, and waterbugs. Also, near those buildings parking is TERRIBLE! People literally act like they are "parking patrol" and watch you in their windows then passive aggressively complain to management or write notes and leave them on your windshield about you needing to move your car. I get it parking is bad but it cannot be controlled unless they expand it to that side of the property. Furthermore, you will regret living on the first floor due to the noise! I had college kids above me from Solano College who partied until 4am on Sundays and Thursdays all of the time . I had to bang with my broom a few times. Noise slowed down for a while then they'd started partying again on random weeknights. I thought I had a really bad carpet smell. It smelled like a mix between mildew and cigarettes. Well! Coming to find out my unit had mold. Lots and lots of bubbles on the walls throughout the unit and dust/dirt in the corner of the walls when I moved in I had to bleach and vinegar down the entire unit to get rid of the smell. Also, I don't know if there are fleas or not that were in my unit but based on the other reviews everytime I lay or sit on the floor I am excessively itching! Even after multiple shampooing and vacuuming. For $1700 rent plus the cost of utilities I don't think so. Maybe should have transferred to another unit because I knew a couple people who lived in buildings 3 & 5 and their units were great! The one I lived in was subpar. Would I recommend to a friend/family? Yes but tell them to avoid buildings 6, 7 and 8. read more

So everyone on this YELP hype will have their own personal opinions! Plenty of places I try with horrible reviews and I love it! Just like these apartments I love the community I grew up here in Cordelia. All the staff including maintenance are GREAT I do not know any of them on a personal level but I am one to know off the back on how people are and I couldn't be happier! Yes there are bugs everywhere but really where isn't there we live by a creek it's something you have to take into consideration plus I rather live here in a safe community than complain how staff are when that's not the point. And experience with the staff one doesn't know maybe they were going through a transition in things and rules and regulations change from time to time. I wish people would understand than give bad reviews I mean I live here I don't have a problem. Just Thankful we have a roof over my head! Staff members you know who you are I am not saying no names you guys are AWESOME in what you do! read more

I had the best experience with jizelle and misty! They were amazing very helpful and provided great customer service. I would recommend these apartments to anyone. read more

This people tells lie to pocket customers hard earning money. I apply on 05/28/2014 and made it very clear that I have to move right away and they told me no problem they send me approval on 05/30/2014 but after I read all the reviews I decided to go to THE POINTE apartment they were very good and helpful. I try to contact Bridgeport ranch office but it went to there call center whom I informed that I am not moving and please have my deposit return, They told me they will transfer me to office which went back to call center whom I informed again and was told they will pass this massage. In my mind its done but I received call from Bridgeport Ranch telling me they can move me 07/02/2014 and I told her I cancel that because I was suppose to move by 06/02/2014 and she told me I will not get my deposit back even I did not move or sign any lease...STAY AWAY FROM THIS LIRES who takes peoples hard earn money!!!! AD read more

My family and I resided with Bridgeport from 2013-2016. During the touring/discussion process, the front staff was friendly, efficient and presented a clean and new facility. Once we moved in, our experience quickly diminished. Over two years, our rent increased from mid $1500.00 to over $2200.00 should we have renewed the lease. Neighboring tenants inside the complex were often very loud and weed smokers, requiring us to keep our child's window closed. Speaking of windows, the mold that quickly accumulated throughout the bedroom window sills was an ongoing concern. When reporting to the front office, we received multiple excuses, including an entire repair being needed that would be too costly. We moved our daughter's bedroom around multiple times to keep her away from the windows as much as possible. We consistently had to clean up trash from our balcony and surrounding apartment, along with animal feces. The billing issues were tremendous, including late posting of utilities, with an immediate payment expected. Instead of calling or emailing professionally, notices would be placed on our door, when the issue was not our fault. Our primary reason for moving was the lack of responsiveness from the front office staff, combined with the increased noises and shift in tenants moving in. The final decision was made once we inquired on moving out. Our $500 deposit, and prorated $1300.00 credit did nothing for us. After mandatory cleaning fees, prorated "arrears billing" utilities and rent, we still owed Bridgeport over $500.00 upon departure. To stay, we were advised to keep our lease below $2200.00, we would need to extend for 13 months at $1895.00. With utilities included, this would still place the apartment over $2k/mth, when homes in the surrounding areas had the same asking price. Choosing a Cordelia home, recently built and remodeled, providing the same access to great school system and closer access to neighborhood parks and recreations, is a way better deal. From a cost and community perspective, we could not justify doing business with Bridgeport any longer. I would strongly discourage anyone from moving in. With the new apartments opening up less than a mile away, I would encourage anyone considering to do their research and make this complex their last resort. read more

I have lived at Bridgeport ranch for almost a year and a half. The staff are very friendly, although the office closes at random times during the day, when the hours on the door are 9-6 on weekdays. They are very chill, but are not always accommodating when you need something. read more

Good luck trying to get a reach of anyone in this place. Calling by phone: no worries VOICEMAIL will be there 24/7 to answer NONE of your questions, Walking in: no worries, just make you you come when it's convenient for them.. Like after their long lunch or while they tour a customer. Every time we walk to the office their only come back seems to be "you can just do it online" SERIOUSLY? NOT EVERYONE WANTS EVERYTHING TO BE DONE ONLINE LADIES. SOME ACTUALLY WANT TO TALK FACE TO FACE ... I don't want to have to log in on my computer when your office is literally 5 steps away. really? read more

Where should I start,,,,??? Don't rent this place, on your first or second visit they will sell you with all the good stuff,,, you will like the place cause its new and only apartments in Green Valley. Worse part is it's not safe and management is doing nothing from over couple of year. Every 2-3 month they will hire new management and old management will leave all the works pending. It will take you long time if anything you need to fixed in, from over last year there are lot of broke in and cars has been stolen from the parking lot. Security comes only for 15 minutes every 4 hours a night that's all. If you call the Fairfield police they take more than 30 minutes to come over... Also Direct TV cable will sell you 2 year contact even you rent for 6 month or year.... Or you will start with paying $500 on cable with no contract... this place is not worth of staying.... LOOK SOME WHERE ELSE...... read more

Wow, when I read Damion's review from January I thought I might have written it! When I moved in last year I submitted a list of problems found during check in. These were basic but critical things such as washer wobbled, door wouldn't lock, lights out, etc. I left voice messages every week, visited the office numerous times and resubmitted requests, sent emails, completed online service requests, left messages for the manager and even the regional manager. NO RESPONSE for 4 months until management changed. Can you imagine moving into a new place and being unable to lock your door????? I appreciate being able to have a cat, but my cat has never been outdoors in her life and we have beenn fighting a severe flea problem for the past 2 months. I don't know where they are coming from, but I can only assume from the windows. I'm pretty sure I'm not romping through the grass and bushed as I walk from my car my front door. Another major problem: NOISE, as Damion said. I'm nowhere close to a prude, but I do enjoy sleeping at night. I have had to call security numerous times from little kids running, screaming and playing in the hallway outside my door at 1:30am to my kooky neighbor upstairs who enjoys vacuuming at 5am. The apartment complex hired carpet installers to put carpet in places on either side of me. They started at 6pm and ended at 5:30am. All night they were talking, banging and moving things. Who hires installers to do this at night? New Renters Beware: Yes, rent is high but the place is nice. Be prepared to pay for garbage (costs more than it does at a private house), sewer and water (your's and your share of the complex costs to maintain the grounds, fitness center bathrooms, pool and spa). You also have only one choice for TV services: Direct TV. If you receive packages, make sure to arrange to have it delivered to a friend or to your door only. Packages are lost or can sit in the office for weeks until you locate it. They will never let you know if you receive a package, so it will be up to you to track anything you're expecting. Pool is not heated as advertised. Maybe over the summer, but from September until now it has been ice cold. The spa jets usually work but is dirty. Perhaps someday the owners, Greystar Properties, will care about the communities they are renting out. They should at least provide what they advertise. read more

Not a bad place to live however the person working in the clubhouse has given us a huge headache. Had a large package delivered to the clubhouse that they were not able to verify as ours because our apartment was under a corporate name. After visiting the clubhouse an hour after the package was there and gone we explained that the package was indeed ours and to let the mail carrier no when he came back the next day or at least call us to let us know he was there. We went back the next day and he had been there and gone yet she again never called or told him about the package. Next day SAME THING happens. We ended up having to make several calls to track down the package only to find out it just got sent back to sender which is 2 thousand miles away. The box ended up getting completely destroyed from the travel and more money had to be spent for new box and shipping. We still have not received our package..all because of the lazy irresponsible actions of the clubhouse. We dont expect above and beyond but at least follow through with what you agree to and have more integrity. read more