Not only do they have the cutest window displays, but they're above and beyond in caring for their…read morecustomers! My grandma needed new eyeglasses and her mobility is very limited; Allan and Stephanie understood our situation and made a house call to assist her. We are extremely grateful and recommend Staten Eye Land to anyone in need of new prescription lenses!

My family has been going to Staten Eye Land for many, many years. Alan and Stephanie are always so…read moreincredibly helpful. They always take a great deal of time helping me and ensuring I understand the care. I have complex eye issues and Alan always walks me through things to ensure I know the care I need. They're so courteous and kind - I can't recommend them enough!

Very unprofessional, They give you an appointment and when…read moreyou show up they tell you the doctor that take your insurance is not in today, and the doctor that do screen seeing appointment don't take your insurance, I don't even know how a doctor can see you true screen to check your eyes, Waste of time,

The slew of bad reviews from the last couple years should be telling…read more The only reason why this place has a 4-star review at the time of this post is because the old management (which apparently changed about 3 years ago) sold to completely incompetent individuals. My wife and I went back in after some time to get a new prescription and a new pair of frames each as we were moving and insurance would be ending. Not only did the prescription I got not work (I ended up wasting $100 bringing it to another store and didn't realize the prescription was wrong until the new pair was made - no refund on deposits obviously) but they ended up breaking my wife's only pair of glasses right in the middle of our move. I can't begin to describe the nightmare of trying to move without being able to properly see. The excuse? "We told you there was a risk in adjusting your old pair." That's essentially like telling someone in a car crash after you hit them, "well you knew the road was dangerous." The idiocy. A professional (definitely not the guys who used to own this place) would never have done something so careless just because "there's a risk" therefore I can treat your glasses however I want. The best part, we get her "fixed" glasses in the mail 3 weeks later and THEY'RE STILL BROKEN. Don't. Come. Here.

I was there today, the service was great and everyone served me with a SMILE. The place is serene,…read more everything was done quick !!! I was in and out in 20 min. With new lenses . I was treated by a very patient and caring doctor I really advice ppl to use their service

If I could give them no stars, I would. The staff is extremely rude and unprofessional. I ordered…read moremy contacts a month ago and they have yet to show up. The doctors are not qualified to work there. If you had an option to go to any other optometrist, GO don't waste your time!

Excellent service and personable staff. State of the art technology and a variety of glasses…read moreselection. Great location in the middle of the island also easy to get to if traveling from Jersey.

Great staff, good prices and amazing selection. Expert exams with a neighborhood feel!read more

Talk about an eye opening experience! This place is the best. Customer service is amazing. My…read moreteenage son was so happy with the care, concern and time taken with him at this establishment. The doctor made sure my son tried on as many glasses as he could to get the best look. Thank you, Eye Emporium

I've been a client of The Eye Emporium since I was 8 years old. Since this time the service has…read moreonly gotten better, so much so that I can't imagine life without them precisely & carefully taking care of my vision needs. Thank you so much for your ever attentive service, the world needs more folks like you!

Everything especially the way the owner treats customers that have insurance. I was coming to this…read morebusiness for at least 8 years and I have had problems with the frames loosening my times. The gentleman who works here is very nice and tries to always be helpful but the owner has done me wrong and turned from a pleasant person to a rude lying snake . I had to call my insurance company for help because after making false promises she did a 360 and told me that I had to get all new lenses after I paid an extra 90 dollars 7 months before plus insurance co-pay and was promised new frames in the new year for free which was part of my insurance plan. I still had the same prescription but now she couldn't find any frames to fit my lenses. When I got the new lenses in July 2024 I wasn't covered for the frames. She told me to come back in January 2025 to get new frames so that they would pop out my lenses bought 7 months before into the new frames. By the way since I was not eligible for frames when I got the new lenses they used the old frames that I was wearing for 2 years already. When this was done I noticed a small line in the bottom of my old frames that they but the new lenses into till I could get new frames in 6 months as part of my insurance coverage. I pointed out the line in the old frames and was then told it was part of the design of the old frames. I believed it was the start of a tiny crack but was told DEFINITELY NOT. Ok I trusted this store and took their word that it was not a beginning of a crack. A few months went by and in the EXACT SAME SPOT OF THE LINE I HAD POINTED OUT PIECES OF THE FRAME STARTED TO BREAK OFF LITTLE BY LITTLE. I went back to the store and the owner said yes they were breaking off and I must have done something to cause it. She said that I should be VERY CAREFUL WITH MY GLASSES SINCE I WAS NOT ENTITLED TO GET MY NEW FRAMES FOR A COUPLE OF MONTHS. I left the store but before I did I mentioned that where the frames were breaking off was the exact spot I had pointed out a line in my frames after the new lenses were but into them. I was told NO! You damaged the frames and I had to wait for the new frames . I disagreed but it was fruitless to argue that they had started the crack when putting in the new lenses. She was adamant and told me to be very careful with my glasses since the old frames were still holding the lens in place. Ok I was upset but could not afford to pay for new frames because I was due new frames in a few months. I left and went about my business and the frames still held so I was just going to wait 2 more months until I was eligible for the new frames covered by insurance. January came and I happened to be ill so in the beginning of February I went back to the store but I was told that the owner was in vacation by the gentleman who always works there. He said she would be back in a week and in the meantime I should start picking out new frames that I wanted from the insurance companies collection and he made me an appointment for me to come back when she was back from vacation. I did this and also picked out frames that I liked. They were put away for me and I returned to the store on my appointment date. The owner came in and I asked her if she had a nice vacation and she Rudely informed me that SHE WAS NOT ON VACATION BUT ON A BUSINESS TRIP BUYING FOR THE STORE. I replied that I was only repeating what I was told. I had a new eye exam to make sure that my prescription was the same as 7 months ago and the doctor confirmed it. The owner looked at the frames that I had picked out and she said OH NO GOOD THE LENSES WOULD NOT FIT THE FRAMES. I went through all the frames that I was eligible for under my insurance and was told NO NO NO. None of them would fit my prescription. She then proceeded to go through the motions of looking in her stock for frames that would fit and came up with NOTHING AT ALL. I was told that I would have to buy new lenses again, at least another 90.00 plus dollars so that I could get new frames to fit. I thought that was RIDICULOUS AND WRONG SINCE 7-8 months back she SPECIFICALLY TOLD ME TO COME BACK AFTER THE NEW YEAR TO PICK NEW FRAMES FOR THEM TO USE FOR MY LENSES. I was SPECIFICALLY TOLD THAT I WOULD JUST HAVE TO COME BACK AND EASY PEASY HAVE THE LENSES BUT INTO A PAIR OF FRAMES I WOULD PICK OUT. OH HOW THE STORY NOW CHANGED!!!! She told me that nothing she had would fit any of the frames in the store and I had to buy all new lenses even though I had the exact same prescription in order to fit into new frames. I am disabled and on a fixed income and spending the extra $90.00 plus dollars in July was a problem but I was told I needed prisms and that was an extra cost so I had to get them and pay the extra $. It all seemed so easy in July to just come back in 2025 and pick new frames out which was totally covered by my insurance. BOY HAD THE STORY NOW CHANGED AND I HAD TO PAY FOR NEW LENSES IN ORDER TO GET MY FRAMES.

From my initial 1st phone call I knew I found the right place. I scheduled an appointment for an…read moreeye exam and the professionalism just continues. Try them, you will not be disappointed. I used Cohens prior, never again

My experience is not because they were horrible but because they could not repair what I needed…read morerepaired. The lady there genuinely tried and even admitted beforehand that she might not be able to. It's a small local spot that I'm sure has done wonders for others. They just couldn't help me that day.

This is the worst eyeglass store I've ever been to. The eye doctor and a few staff members treated…read moreme with no respect for no reason and were irresponsible. This is my first time going to Triangle Optical to get progressive lenses on June 9, 2025. The first prescription came out blurry when looking into the distance. When I look to the right, it's blurry; to the left is clear. The second time, when they redid my prescription, it was still the same. Finally, the third time, they screwed up my prescription when I told them to add the wideness to make it sharper and clearer, and there was no way I could use my prescription. Each time I pick up my eyeglasses, somehow, it's crooked and unbalanced. I asked the older lady at the store if I could get my refund back for giving me the wrong prescription three times in a row, and she said no; there is no refund. It is entirely possible the eye doctor got my prescription wrong, or that an error happened when the lab made my lenses incorrectly. The eye doctor and the older lady tried to blame me for their mistakes. They made me waste my time, took my money, and acted like it was my fault for their wrongdoing. I paid in full, costing me $713.00 out of pocket. The store policy lets you exchange the eye frame if the customer isn't satisfied or feels uncomfortable wearing the eye frame. The older lady gave me an attitude when I wanted to exchange it. Another lady lied about my credit card not working by telling me I don't have funds in my account when I have money in my account and expected me to pay in cash.

Went into this establishment and met a beautiful soul named, Brittany. She was very helpful and…read moreinformative giving me some very useful information about my insurance. Even thought this optical place did not accept my insurance plan Brittany was still attentive and provided excellent customer service. Thank You so much for everything Brittany. God Bless.

The doctor was disagreeable and ditzy. He argued with me on my eye test when I told him what and…read morehow I was seeing something. He rushed the exam and in the end, issued me a ineffective subscription. Do they see you coming when you are a Medicaid patient?