In the words of my husbands, James is THE MAN!! I (unfortunately) went to a different optometrist before I came here and didn't have a good experience. My glasses were giving me blurry vision and a headache. When I took them back not even a day later, the other place said "sorry no refunds" and we're unwilling to help. I took my original glasses that were broken (or so I thought) to Vision Gallery after seeing the great reviews online. We were greeted by James who has to be one of the friendliest people I have ever met. My eye exam was quick and efficient and I felt that the doctor here was much more qualified than the previous optometrist I saw in Brooklyn. She answered all my questions and I had confidence that she accurately diagnosed my prescription. I could finally see much more clearly. I thought I might need to get new frames but James was quick to tell me that he could fix them. I love my original glasses and have had them since college! All I needed to do was purchase new lenses and I was set. He also gave me a discount since I don't have vision insurance. The lenses that he recommended to me were more expensive than the other place I went to, but he explained the specifics of which lenses I should get based on my prescription and astigmatism. I feel confident that these lenses will last a long time. Coming to an establishment where the doctor is qualified and the rest of the staff are both knowledgeable and friendly is so rare nowadays. I will definitely be back for any future vision needs! read more

Fast,knowledgeable, polite and cheap! And they take my insurance. I had a 3:30 appointment and was seen, evaluated, ordered and out of there by 4:15! Appreciated for my his tired mom read more

Another Year Another Great Pair Of Glasses... James,Karen & Staff Make You Feel Like Family. Highly Recommend.... Anthony Nap read more

Worth the trip I was visiting from Brooklyn, needed glasses and decided to give the place a try. James greeted me, very personable, and made an appointment for the next day as the optometrist is in Wednesday and Saturday. Arrived a little early, about 2:10, and they took me in early. I was examined, picked my frames and was out by 2:35, I'm a quick frame picker. As professional as they are that's how nice they are, really down to earth people not upselling or pushing you to take what you don't want. It's worth a trip over the bridge for me and this will be my regular place. Lots of frames in all price ranges in a comfortable atmosphere. read more

Vision gallery is the best not only do they have a fantastic selection but the customer service is amazing James is incredible guy an totally understanding whatever u need they have an great deals you always leave with a smile at vision gallery i just got my old frame that i had for years reordered an fixed an i got 2 frames 1 free at cost super clean very well Managed awesome place to stop by even if u don't have an appointment for an exam just come here in general to pick up a frame selection is 10/10 thank u for such great customer service read more

Sometimes, actually often, it doesn't take much to make an experience memorable. The subtleties make for great stories because something small and seemingly insignificant, can be foretelling of something big and important. Case in point, The Vision Gallery, the place I came to after another place on the island left a "be-back-in-10mins" post-it on their storefront door. What did I need? A small simple thing for my sunglasses - a tiny screw on the nose ridge that holds the lenses in the frame. The gentleman managing the store (James, I think) greeted me with a smile and asked me to wait as he was servicing another customer. But only 3 short minutes later, he took my sunglasses, told me he'll try to find a fitting screw, and in another short minute I was on my way to see life in comfortably tinted colors. I wasn't charged anything for the service that took a blink of an eye to complete and required a tiny part to correct and that's both, rare and refreshing. The modern world demands that good business be transacted through exchange of honest and engaging storytelling. My story is that I was taken care of the old-fashioned way, something I appreciate, find hard to forget, easy to remember, and likely to comeback to when I do have a real eyewear problem to deal with. read more

Superb and memorable service. Seriously kind people who want to genuinely help you out. Highly recommend this place!

I Been using them quite some time now. James and his staff are wonderful. They know their stuff. Prices are reasonable. Parking is easy. They treat everybody who comes in like family. It's just so nice. You don't see that any where that often anymore. Update 10/28/15 went in for my 6:30 appt. Had my exam by Dr. Haber. Very thorough as usual answered all my questions. She is really nice. Proceeded to sit with James and pick out some frames. Got a nice pair of glasses with great crizal lenses. Top notch scratch, smudge resistance and best of all anti glare. Go in and let them show you the demo lens to see for your self. Got a sweet deal and gave me trial lenses because as usual I waited till I was down to one or two pairs. By the way, they carry a nice selection of sun glasses. They also have children's glasses and ones for athletes. read more

I've been going to Vision Gallery for over 17 years now (since 2001) and I've only ever had great experience with them. James is very professional and friendly and helps you feel comfortable and happy with your frames. In my 26 years of wearing glasses, this is the only place that makes me feel confident in my choice in glasses and the only place where my glasses actually last a very long time. Good quality frames and excellent quality service. read more

Vision Gallery is a gem to find. I have been to several optometrists/optical shops in the past, but Vision Gallery is in a league of their own. My sister, who lives in Brooklyn, NY recommended me to them because I always complained that my eyeglasses were not always done right and I have to keep returning back to where I got them for re-adjustments. They have new style frames and impeccable service, and they take several insurance plans. James who attended to me is very professional and knowledgeable. He knows his stuff. He is meticulous in what he does. He makes sure that the frames fit the shape of my face and he gives his honest opinion, and not just trying to sell me the most expensive frames. He recommends frames from the low end to high end. He made sure that all my optical measurements are exactly centered. Vision Gallery is located in a strip mall that has very limited parking availability. There is no handicap accessible parking nor is the shop handicap accessible. I may live in Philadelphia, but I will travel all the way to Staten Island, NY for my eyeglasses because of the experience I have received. Thank you James and thank you also to The Vision Gallery. read more

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One of the few places with a personal touch. Other optical stores point to the rack and tell you pick one with no assistance. If you're not going here you should be. read more

Everybody at Vision Gallery is top notch. Great service and super nice and friendly staff. Very happy with my glasses and the services provided. read more

buyer beware. Do yourself a favor and know exactly what your insurance offers. Let James do his used car salesman routine and let him give you a price. Then itemized line by line and see where your insurance was deducted. Don't be defrauded. it was easier buying a car than glasses. read more