I have went here twice so far and I was treated with respect, and the staff were so nice. Dr. Matta…read moreis a great doctor and I had no problems with her, would highly recommend to anyone.

Though disappointed about Dr Kramer retiring, he's found a wonderful replacement in Dr. Matta. Have…read moregone three times to office in the past year and had laser clean up treatment from past cataract surgery. Simple, painless, and fast. Highly recommend this office

Cataract surgery Dr Nejat is by far the best Opthamologist I have ever had the pleasure of seeing!…read more My cousin referred me and I found Dr Nejat to be extremely knowledgeable caring and an excellent surgeon! He takes time to listen and explains everything that may concern you! His staff is also very lovely!

Dr Najat is a wonderful Eye Doctor, but the two receptionist…read moreAt the front desk really needs an attitude adjustment. Not only are they rude, they create a very negative atmosphere for a doctor's office.

I'm a patient of Panariello & Cooper Eye Institute. Brooklyn & NY since 1974…read more. Excellent Doctors. 5-+ I'm a Loyal repeater.

I had my eye exam completed by Dr. Tiffany Tsoi at Cooper Panariello Eye Institute yesterday. My…read moreexperience was exceptional. Dr. Tiffany Tsoi was very thorough with the exam and she was very patience and took her time to explain everything to me in a easy to understanding way. It was one of my east experience with a physician. I highly recommend Dr. Tiffany Tsoi at Cooper Panariello Eye Institute.

Like others, I've been coming to this medical facility for years. I've been a patient since I was…read more13; I'm now in my thirties so that should tell you how awesome they are. I have been to other optometrists but none compare to what I receive at this practice. It has nothing to do with convenience or fear of change, but simply put - its the service that keeps me there. I have been seen by all three doctors and each one of them provide optimal care in their own unique way. But for sure, they equally keep you in the loop about what they're doing and why it's important. At the end of the exam, they always let you know about the health of your eyes and any interventions/suggestions (if any), I appreciate that the most. The information is always easy to understand and they welcome as many questions as you want to ask. The supporting staff are also very personable, kind, and knowledgeable for the most part. With every visit, I know that I will be in great hands. The facilities are very modern and they have a great selection of eyewear. I would definitely recommend this practice, you won't be disappointed.

I've been coming to Dr. Schwartz for many a year. At 1st I was treated by his son who moved his…read morepractice to Florida. After being examined by Dr. Ken.....I was very impressed to his attention to detail which is second to none. He's meticulous, patient, funny, has sensational "chair side" manner keeps you at ease and he will not complete the exam until he's satisfied and you are completely satisfied that he's given you the ultimate exam and prescription. His staff of pre-screeners who check your eyes for glaucoma are all top notch and his entire procedure from pre-testing to the actual eye exam and then being brought to the fitting area is again as well organized as could be. His eye glass "fitters" never rush you and show you as many frames as you want to see until you find the one you want to buy. Once the glasses are in, you'll get a call and without an appointment you could come in any time to pick them up. I'm very meticulous as to how my glasses look and feel and I've returned a few times for some adjustments without any issues. I highly recommend Dr. Ken for all your optical needs. You will not go wrong. I would be remiss if I didn't point out an ongoing dispute I've had/have with one of the office administrators for a couple of years regarding my insurance which unfortunately led me to another local optician to get fitted for glasses. I explained my "insurance parameters" to my new eyeglass fitters and their office manager took the bull by the horns and even faxed my paid invoice to my insurance carrier, emailed me a copy of my paid invoice and I received a check in very short order. I'm hopeful that I could come to a meeting of the minds with Dr. Kens' office staff employee so that I could return to his office when I'm eligible for new glasses next summer.

My mom's appointment was scheduled for 11am we arrived at 1050. We didn't see a doctor until 1130…read more The office staff is all over the place.

I bought a nice pair of glasses there a couple years ago that I broke and much to my surprise upon…read moreentering I didn't recognize anyone. Did Max and his ex-wife sell the business after all these years? She was nasty when she did her refractions yet Sam (the optician) on the other hand was so nice and it was nice to see someone who actually works with their hands. The staff there are a bunch of sales people.. I bet they do not have a licensed optician on the premises‍..Do yourself a favor and go into to the mall Well you have three or four choices. You have been given fair warning

Everything especially the way the owner treats customers that have insurance. I was coming to this…read morebusiness for at least 8 years and I have had problems with the frames loosening my times. The gentleman who works here is very nice and tries to always be helpful but the owner has done me wrong and turned from a pleasant person to a rude lying snake . I had to call my insurance company for help because after making false promises she did a 360 and told me that I had to get all new lenses after I paid an extra 90 dollars 7 months before plus insurance co-pay and was promised new frames in the new year for free which was part of my insurance plan. I still had the same prescription but now she couldn't find any frames to fit my lenses. When I got the new lenses in July 2024 I wasn't covered for the frames. She told me to come back in January 2025 to get new frames so that they would pop out my lenses bought 7 months before into the new frames. By the way since I was not eligible for frames when I got the new lenses they used the old frames that I was wearing for 2 years already. When this was done I noticed a small line in the bottom of my old frames that they but the new lenses into till I could get new frames in 6 months as part of my insurance coverage. I pointed out the line in the old frames and was then told it was part of the design of the old frames. I believed it was the start of a tiny crack but was told DEFINITELY NOT. Ok I trusted this store and took their word that it was not a beginning of a crack. A few months went by and in the EXACT SAME SPOT OF THE LINE I HAD POINTED OUT PIECES OF THE FRAME STARTED TO BREAK OFF LITTLE BY LITTLE. I went back to the store and the owner said yes they were breaking off and I must have done something to cause it. She said that I should be VERY CAREFUL WITH MY GLASSES SINCE I WAS NOT ENTITLED TO GET MY NEW FRAMES FOR A COUPLE OF MONTHS. I left the store but before I did I mentioned that where the frames were breaking off was the exact spot I had pointed out a line in my frames after the new lenses were but into them. I was told NO! You damaged the frames and I had to wait for the new frames . I disagreed but it was fruitless to argue that they had started the crack when putting in the new lenses. She was adamant and told me to be very careful with my glasses since the old frames were still holding the lens in place. Ok I was upset but could not afford to pay for new frames because I was due new frames in a few months. I left and went about my business and the frames still held so I was just going to wait 2 more months until I was eligible for the new frames covered by insurance. January came and I happened to be ill so in the beginning of February I went back to the store but I was told that the owner was in vacation by the gentleman who always works there. He said she would be back in a week and in the meantime I should start picking out new frames that I wanted from the insurance companies collection and he made me an appointment for me to come back when she was back from vacation. I did this and also picked out frames that I liked. They were put away for me and I returned to the store on my appointment date. The owner came in and I asked her if she had a nice vacation and she Rudely informed me that SHE WAS NOT ON VACATION BUT ON A BUSINESS TRIP BUYING FOR THE STORE. I replied that I was only repeating what I was told. I had a new eye exam to make sure that my prescription was the same as 7 months ago and the doctor confirmed it. The owner looked at the frames that I had picked out and she said OH NO GOOD THE LENSES WOULD NOT FIT THE FRAMES. I went through all the frames that I was eligible for under my insurance and was told NO NO NO. None of them would fit my prescription. She then proceeded to go through the motions of looking in her stock for frames that would fit and came up with NOTHING AT ALL. I was told that I would have to buy new lenses again, at least another 90.00 plus dollars so that I could get new frames to fit. I thought that was RIDICULOUS AND WRONG SINCE 7-8 months back she SPECIFICALLY TOLD ME TO COME BACK AFTER THE NEW YEAR TO PICK NEW FRAMES FOR THEM TO USE FOR MY LENSES. I was SPECIFICALLY TOLD THAT I WOULD JUST HAVE TO COME BACK AND EASY PEASY HAVE THE LENSES BUT INTO A PAIR OF FRAMES I WOULD PICK OUT. OH HOW THE STORY NOW CHANGED!!!! She told me that nothing she had would fit any of the frames in the store and I had to buy all new lenses even though I had the exact same prescription in order to fit into new frames. I am disabled and on a fixed income and spending the extra $90.00 plus dollars in July was a problem but I was told I needed prisms and that was an extra cost so I had to get them and pay the extra $. It all seemed so easy in July to just come back in 2025 and pick new frames out which was totally covered by my insurance. BOY HAD THE STORY NOW CHANGED AND I HAD TO PAY FOR NEW LENSES IN ORDER TO GET MY FRAMES.

From my initial 1st phone call I knew I found the right place. I scheduled an appointment for an…read moreeye exam and the professionalism just continues. Try them, you will not be disappointed. I used Cohens prior, never again

I went in because the screw to my glasses fell off, leaving me with a pair of glasses in which one…read moreside was completely off. I came in, gave the front desk ladies my glasses. 5 minutes later when she returned, my glasses were back! Yay for vision! When I asked how much that would be, they told me it was free of charge Wow. Definitely not out just to get your dollar. Honest place.

Unprofessional and rude staff answering the phone. I selected another provider. If you want to have…read morean unpleasant experience, this is the place to call.

My Name is Richard Fasano and have visited the office on Oceani numerous times sinc March 2025…read more After I was informed By Dr. Kung I would need Cataract surgery in both eyes, I expressed nu concern since I was very uneasy about anyone or anything touching my eyes. I explained I was very nervous and was told not to worry that I would be given something on that day to keep.me calm. The first surgery for the right eye lens removal by laser was June 17th, 2025. After I had the anestholigist put in the intravenous she went to.lunch leaving me on my own scared ro death. With Dr Kung telling me to.man up in other words and to cal. Down or get off the table. Somehow I got thru it and the lens was removed. 2 weeks later on July 1st almost the same scenario and only after my prtests did Dr Kung give him something to calm him down. Then I was ok and lens put in all done. Within a month I could see better and eventually drive without glasses. Here's what's bothering me, in the past 6 months I have e been back to the office many times for followips by DrCampbell a phenomenal Dr with a great bedside manner. However in that 6 months I have never seen not even once Dr Kung asking me how I was doing or feeling. That's just not right even a phone call to check on my progress would have sufficed. Regards, Richard A. Fasano 6,22,59

The doctor I saw was extremely dismissive of my concerns and questions. She kept refusing to answer…read morequestions by answering completely unrelated questions. Multiple times, she assumed things about the cause of my issues that were common causes, but in my case could easily be ruled out. She refused to listen when I explained why such causes could not possibly apply to me. If you are looking for an ophthalmologist you can trust, do NOT go here.