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    Brides by Design

    4.4 (9 reviews)
    Closed 5:00 pm - 7:30 PM

    By appointment only

    Updated 2 months ago

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    2 years ago

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    2 years ago

    I went to their Encore salon for the sample sale and got the dress of my dreams for under $500!

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    2 years ago

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    10 years ago

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    11 years ago

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    Calla Lily Formals - We Have The Best Dresses in Missouri!

    Calla Lily Formals

    3.9(10 reviews)
    26.2 miDowntown

    Love the store and the ladies who work there. Very patient and really listened. Great selection…read moreand great experience!

    Read if you're thinking of going here!…read more Rude rude lady. Came here on vacation to try and find a gown for my friend and this lady (who I later find out was part owner) was not helpful. Her tone was very rude from the beginning. During the time my friend was looking at dresses, she tells her, "don't stretch the dress out." My friend was literally just holding the dress open to see how wide it was, like any normal person. As soon as my friend finished trying on a dress and decided she didn't want it, we came to the lobby to discuss where we were about to go next, and the lady comes right behind us telling us we're about to close so y'all need to leave (not in a nice or professional manner). My friend asked, "y'all close at 5 right?" The lady responds back to us by saying we operate by appt only, y'all need to leave. So now that she is giving us straight attitude. I told her to give us a second. She repeated herself again, and tells us "goodbye" in like a leave tone of voice. So they literally kicked us out to the curb. We were standing there for 1 minute when she was trying to tell us to leave. Like you can't stand in a store for a few minutes. Mind you, there was no one else there, so we weren't tying her time up or anything. I would go somewhere else for your dresses. Plus she made it super clear, they don't do alterations. She has no idea where they do alterations. She has no idea where a mall is. So yes. Stay away from here. Horrible service. Wish I could tell your her name, but she refused to answer. As I'm writing this outside (because we were waiting on our Uber), a different lady comes out and asks me if I want a business card. I said sure. She was very confrontational. I asked her if the lady inside that kicked us out was the owner. She said they both are. So I was like well y'all have a funny of treating your customers. I told her the lady informed us that this was by appointment only a store, and that we were not aware of that. But nothing on their website says by appointment only. She said, "we prefer by appt only," so I said well that's different than kicking your customer out (after your let them look for a dress) and tell your customers that your by appt only... not preferably. I told her we're from out of town and just needed find a dress last minute so we did not know that, and that's no reason to treat your customers like that. She goes on to continue arguing with me and tell me, "well the other out of town people seem to know." You see where I'm going with this?? Like who argues with there customer and talks disrespectful to them? No business I go to. I wasn't going to stand there and argue with this rude person any longer, who was clearly not apologetic for the way her business partner treated us, so I tried waking away. She kept trying to argue as I was leaving and I told her to shut up. So she walked out of her business, propped the door, and began following me like she was going to fight me. I continued to walk away with my other friends as she was threatening me. I had to tell her I was going to call the cops, and she finally backed off. This is the worst experience I've ever had. A business owner verbally disrespectful, excusing her behavior instead of apologizing for it, and then following me out on the street to fight? If that isn't enough to steer you away from here, then good luck. You'll be in for a real... experience.

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    Brides by Design - bridal - Updated May 2026

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