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    Brides & Grooms

    2.2 (79 reviews)
    Open 10:30 am - 7:00 pm
    Updated 1 week ago

    Services - Brides & Grooms

    Clothing mending and repair

    Brides & Grooms Photos

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    Reviews With Photos

    Sherry J.

    I made an appointment back in March with my soon-to-be daughter-in-law to find a mother-of-the-groom dress. I did my research and arrived with many pictures and the consultant could not be bothered. She quickly glanced at them and offered me a few old lady dresses instead. She said they didn't have any of the ones pictured, all of which I obtained from their website. I almost left but I felt bad because I was with my future daughter-in-law and this was where she bought her dress. Had I been alone I absolutely would have left. We did finally find a few things without any help from the consultant. Not sure why you even need an appointment since they are no help whatsoever. I ordered the dress which arrived in July. I came in for alterations which were $175. I thought $175 for alterations meant they would make the dress fit me. No, for $175 you get a seam sewed up the side so that the dress is super uncomfortable, and the bottom of the dress just cut off. I was speechless, a $600 dress where the bottom is just cut off with scissors. I could have done that myself for free. And the side seam alterations were so uncomfortable. I complained about the hem, and had to bring it back again to have it fixed properly. I never mentioned the side seams because it was obvious at this point I was lucky to even get the hem fixed in time for the wedding. The dress was beautiful but was so uncomfortable to wear. I regretted spending all this money here when I could have easily bought something that fit and didn't need alterations from Macy's. What a nightmare. My daughter-in-law had her own separate nightmare with her veil. Thank goodness we don't need to ever go here again.

    Big order; little service.
    Christine R.

    My best friend was getting married and all of her 8 bridesmaids, flower girl, mother, and mother in law made an appointment to look at our dresses on a Saturday afternoon in January. I was running a bit late and walk in to what feels almost like a discount type store with these super cramped "rows" of dresses crammed into a small space with a tight walkway. It's Saturday so, it's pretty busy. I was surprised when I got there everyone was cramped up in a corner still waiting for someone to get the dress options for us to try on and help us. (We are in fact giving them a pretty sizable order.) After about another 20 minutes we finally flagged someone down in the chaos of the store and they said they were going to try to get us A (singular) room to try the dresses on. This finally happened and the woman dropped the dresses in the room and disappeared until we flagged her down again for some clips to pin the dress in to see how it would actually fit. She seemed overly busy and they maybe didn't have enough staff that day- but then finally stuck around to help with what size we should get. The bride was able to get our dresses discounted a little to $168- I have no issue with this; pretty standard pricing for a bridesmaid dress. I get the size they recommend and pay for my dress in full. Dresses come in on time and correct as ordered- no issues there. It's a bit crazy how some of these type of dresses run to fit literally no one as I never have regular clothing altered. Im not sure if this is more of an issue with the dress line (Mori Lee) but I have ordered dresses for weddings before and not always needed any alterations or just a slight hem. I'm 5'6 140lbs and usually wear a size 6- no problems. I was wearing 3 inch heels and still had to get a good 6 inches removed from this delicate material, $$$ plus needed it taken in at the top on the sides $$$. (I won't comment on the actual alterations since I didn't do here- but it was close to the cost of the dress even at a pretty inexpensive local cleaners I go to). I honestly want to give this place one star, but being we had no ordering issues and despite the alterations, the dresses all looked nice, and I will chalk up the poor fit to the actual dress manufacturer. However, day of experience there was one star: we made an appointment and they should have had a try on room or 2 ready with the dresses already out, and someone available to help out the whole time. Instead, the experience there was a bit of a chaotic mess.

    My beautiful beaded gown

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    Page 1 of 2

    Ask the Community - Brides & Grooms

    Review Highlights - Brides & Grooms

    Marie calmed me down immediately and told me she would work with me if I came in and tried on some dresses.

    Mentioned in 8 reviews

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    Claire's Fashions

    Claire's Fashions

    (92 reviews)

    $$

    Went during a trunk show that had good variety of styles and prices for my bridal search. Despite…read morepaying $25 for my bridal appointment, I felt very rushed through 8 dresses in 22 minutes. Felt as though my stylist made no effort to have personal connection and just tried to make a sale without allowing my family and I to discuss things we liked about each dress to help find the perfect one. Was glad this wasn't my first store or else I would've been very discouraged as a bride. Bridal shopping should be joyous not stressful. The changing room was off of a tight hallway and where multiple brides dresses were hanging so I felt crammed on my many rushed trips to and from my groups room and the changing stalls.

    Everything about our experience with this shop was top notch from the moment they answered the…read morephone and set up our same day appointment for my daughter's prom dress. We were warmly welcomed immediately upon arrival, and had an amazing staff member (Olivia) help us pick the perfect dress. She was very attentive, friendly, honest, and super helpful throughout the whole process. We never felt rushed, either. The amount of dresses they have is impressive, and there is definitely something for everyone. I can tell by the demeanor of the staff and the reviews that this place is very well-run. I would most definitely be back here again to find a dress when needed, and I will recommend Claire's to anyone I know looking for their perfect dress!! Thank you, Olivia, for making this experience so special for us.

    Brides & Grooms - bridal - Updated May 2026

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