If you asked for my review after my first visit to Victorian Bridal Salon (when I bought my wedding…read moredress) I would have given them 5 stars. But based on my experiences since, I could never recommend them. First, my bridesmaids dresses didn't come in until one week before my wedding. When we went to buy the dresses in January, Michele said we didn't have time to wait but they would definitely be in on time. Not necessarily Michele's fault that they took so long, but it left a sour taste in my mouth when I called to check on them and she said "well they can take 4 months." I never would have bought my dresses there if she had told me that initially. The dresses finally came in and my girls went to the salon ASAP for their fitting. Michele essentially got them all done in time. Three days before my wedding I have an appointment to put my dress on so Michele can show my girls how to do the bustle and to take my dress home. Before we start, my one bridesmaid puts her dress on again because it was ready. Michele stood in the room while she put the dress on. After she has it on for a few minutes we notice there is a stain on the dress right over her chest. We point it out to Michele and she says "it wasn't there before, something must have happened." Well no, nothing happened. We are all standing here watching her put the dress on and she's not eating or drinking anything. Instead of just owning up to it and going to fix it, Michele says her hair must be wet, which it was not. So then I put my dress on which wasn't even done. The bustle wasn't even done yet so Michele just showed them where everything for the bustle will be. I was supposed to bring the dress home with me that day as my wedding was out of town, but Michele "just didn't get to it." Not a huge deal, my mom luckily can go back the following afternoon and pick it up. So I pay my almost $200 in alterations (mostly for the bustle which isn't even done yet) and my mom gets the dress the next day. We hang and transport the dress exactly as Michele told us to do. When we get to the hotel the afternoon before the wedding we take the plastic off the dress and fluff out the train just as Michele told us to do. Immediately my eyes go to one the appliqués that is now totally bunched up and pinched. It is so obvious and ugly. My mom called Michele and yet again she blamed it on and us and "wondered what could have happened because it wasn't like that on Tuesday." She had absolutely no solution to help us besides for her to walk us through what to do. No, I'm not taking a needle and thread to my wedding dress the night before I get married. So instead my mom and I had to pack up the dress and trudge through a storm to a seamstress that we were very lucky to find. The seamstress looks at it and it turns out the appliqué that is messed up is where one of the loops for the bustle is. So no, it didn't look like that on Tuesday because Michele hadn't done the bustle yet like she was supposed to. Luckily it all worked out and the seamstress was able to get it done, but I had to miss my nail appointment and part of my rehearsal because of the dress situation. Michele never called to check in and make sure our problem was resolved. I have no idea how she could miss that she ruined an appliqué when that was the exact spot she worked on the dress. Mistakes happen, but I could never support a business that chooses to blame the customer instead of owning up to their mistakes. In the end, I paid almost $200 in alterations before my dress was even done, just for Michele to screw up the alterations and leave me hanging 24 hours before I get married.

I found out about the Victorian bridal salon through talking with some of their employees at a…read morebridal show last Saturday I called could get an appointment right away when in this afternoon with no idea of the size dresses we need it the staff was helpful courteous fast my girls tried on several dresses my girls walked out with two of the most beautiful dresses for my wedding off the rack I couldn't say more about Victorian bridal salon then you will be more than happy

My friend got married last September and got her (gorgeous!) dress here so I went on her…read morerecommendation. Elizabeth was so awesome. We didn't even have an appointment and she spent time with us and we loved her help and recommendations. She suggested that I try on a dress that was on a mannequin that I noticed and thought was pretty but maybe not for me. I tried it and it was perfect! I'm so pleased with the selection and service. It was so cool that my mom and I got to have a special moment here picking out my dress together. Thanks so much!

Went into shop for bridesmaid dresses, the staff was unwelcoming, she acted like it was…read moreinconvenience that I came in. And not a good Selection of dresses. I

I found Michelle Rene through a friend and had her not only had her help me design a look for my…read morebridal shower, but also redesigned my rehearsal dinner skirt and my wedding dress alterations. In our final fitting, my mother and MOH looked at each other, completely overwhelmed of how to help me into my dress on the big day, and with five days before the wedding, my mom asked to hire her as our day-of concierge/assistant, and Michelle dropped everything to help! With an affordable price for her service, her presence was not only outstanding, it was invaluable. We didn't realize how much we needed her until the big day came. While myself as the bride was pretty cool as a cucumber, my mother was (for lack of a better word), a hot mess. Michelle not only took care of my needs (and thought of everything), but made sure my mother was calm, cool, and collected so she could enjoy the final moments of getting ready. Michelle came fully equipped with an arsenal of tools, a steamer, and such an amazing personality. She thought of all the small details, assisted the photographers and fluffed my dress as needed. She was prompt, friendly, helpful, kind, understanding, and all the things. Her alterations were stunning and I felt so comfortable and like a queen on my big day. She was there for all the moments and all the details, ensuring the ladies and men were properly ready to walk down the aisle and party at the reception. She is a dear person that felt like family that day. Would recommend her and will go back for other wardrobe design needs.

From the owner: Hours are by appointment only…read more I have been involved in the wedding industry for over 20 years now from working for some great vendors, to set up and managing some wonderful shops and boutiques to owning my own business. My forte' has always been wedding gown alterations and re-design work and I do enjoy the challenge of designing from scratch. Taking that flat piece of fabric, inspiration from my client and bringing it all to life. Recently I have added to my services personal dressing and styling. This has quickly become a great joy for me, and who better to take care of you for that special event or your wedding day than a seamstress that understands fit and style. Personal dressing allows me to take the stress off you and make sure that even the smallest details are taken care of and that you look and feel your best! Please feel free to call me for a free consultation so that we can design the perfect package for your needs, from everyday alterations to that most special day in your life.

I purchased a dress for my daughters Quince that was supposed to light up and the day of her party…read moreit didn't work let them know and all they said was I will let the distributor know they have never offer even a dollar back or apology her day was ruined. buyer beware

My sister has purchased a prom dress here and has had two prom dresses altered here. All of her…read moreexperiences in this shop have been wonderful. Although it's a little small/dated, the service is always exceptionally knowledgeable and so friendly! Selection is great and prices seem to be the best in town. Their bridal room is also pretty incredible. MUCH better service & prices compared to Bella Jules.

Victoria is our favorite! She has always helped us get our desired alterations even when we come…read morelast minute. Her customer service is unmatched.

I needed to have my mother of the groom dress shortened and altered. I found Victoria on Yelp and…read moreshe had lots of good reviews. Her shop is currently under construction so you will need to make an appointment to see her. The shoulders in the dress needed to be taken up by an inch and 1/2 as the bust hung too low. She did a wonderful job. You cannot tell the dress was altered. She shortened the dual hemline perfectly. She made sure to have it fully pressed and ready 1 week before the wedding. I highly recommend her. She also makes custom wedding dresses. The address of her shop is different than the listing here. She is located at, 350 Locust st Columbia PA 17512.

I had the best experience here! I needed an emergency alteration done and the owner was able to get…read moreit fixed for me in a little less than a month. I am extremely thankful for the work done in the short amount of time, and for how beautiful the dress looks. The quality and attention to detail was amazing and I know that if I ever need another dress altered, I would come back in a heartbeat!

I had a great experience with my dress alterations! Came in once, did a few measurements and…read morepicked up my bridesmaids dress a month later which fit perfectly. I'd definitely use this again!