My experience at bridal reflections of massapequa was phenomenal! My stylist was Joe and he was absolutely amazing. He was so accommodating through all 3 of my appointments and so attentive to every detail, question and concern that I had. He really made it feel as if he was a lifelong friend that was totally invested in finding THE dress and making sure my happiness was the main priority. He listened to every single request I had and was so good at reading my energy and reactions and had amazing suggestions and input. I could not have made my decision if it wasn't for all of his help and his great team at the store. If you want to have the most fun looking for your wedding dress go to bridal reflections and ask for Joe!!! read more

I just had the most amazing experience shopping for my wedding dress. I rarely ever leave reviews but I've been so nervous about finding a dress and how the experience would be and they made it so easy! Joe was my bridal attendant and I couldn't have asked for anyone better! He listened to what I wanted and asked such detailed questions to find out what I did and didn't like about the dresses I tried on. I said yes to the dress on the 5th dress (6 if you count the one I didn't even leave the dressing room with lol). He made sure I saw it in every light and at every angle and helped take pictures and FaceTime for my sister who couldn't come last minute. Highly highly recommend!! Thank you bridal reflections and Joe! read more

Wow. I'm still in shock over this place in the best possible way. Let me start off by saying this is the only place I've been to, and I can't imagine getting my dress anywhere else. I was referred to this shop by multiple brides, who had nothing but great things to say. I met with Geena, who immediately got a feel for me and what I wanted. She didn't pull a dress that I didn't like. She was cool & personable and I felt comfortable with her immediately (as did my family who was with me). I loved every dress I tried on, but one really stuck in my head so we came back a few days later with my dad to purchase the dress. We also found a veil and a headpiece, so we purchased the veil as well. We also met the manager, Allie, who was such a sweetheart as well. I genuinely got the feeling that these girls cared about me and my wedding and were so knowledgeable about everything. Geena, I can't thank you and Allie enough. Thank you so much for making my dreams come true! See you when my dress comes in!!!! read more

Bridal Reflections - Bridal Near Me - Massapequa, New York

On December 2, 2022, my daughter and I went to the Showroom at Bridal Reflections. I am the mother-of-the bride. Nicolette was very helpful and I thought I had found the perfect dress, but I needed to buy shapewear and then try it on again. I called from home to make an appointment with Nicolette. I felt that since she had spent time with us, we should make an appointment with her so she could get the commission. When I called, she told me that she had to check with her manager because she wasn't sure the dress could be ordered. She put me on hold for 20 minutes, and when she got back on the phone, she told me her manager said the factory in China had closed. I was told that if the gown could be sized down, they would give me 50% off. I made the appointment with Nicolette for December 15 at 1:00 because she had classes and that would be her first available Thursday. She said she would hold the gown on the side for my appointment. When we got to Reflections yesterday, Nicolette was not there. That was after driving a half hour to get to the salon. The blonde girl behind the counter came out and was very indifferent to the situation and rude. She found the dress on a rack with other dresses, and when I went to try it on, there were two stains on the front, which were not there two weeks ago. When I saw that, I didn't bother to try it on. At this point, the manager came out and told me that she would try to get in touch with the factory in Australia, and that she would have an answer for me in a few days.(Previously, I was told the factory was in China, but that's besides the point.) She took my measurements, but I doubt that this saga is going to have a happy ending. So... aside from having an appointment with someone who was not there, being treated rudely by the blonde consultant, driving a half hour to get there, and spending an exorbitant amount on shapewear(that cannot be returned) for a dress I don't have, this day at Reflections was a complete disaster. I am so disappointed and hurt that we were treated like that. We are polite, considerate people, and the blonde girl's behavior and the entire experience(without, at least, an apology), was unacceptable. read more

So - I am updating my review. After waiting many months for my dress to come it, I finally got the call that it was here. As you can imagine I was extremely excited, I called to schedule my first fitting ASAP. Thankfully I did this weeks earlier than they suggested. My first fitting, which was my last one with them was absolutely terrible. They treated completely different than when I first came in. (They already made the sale so why not) the seamstress couldn't care less about what I wanted or how I wanted the dress to be altered. I come from a family of seamstresses so I know the amount of work and time that it will take. I asked for different type of cutlets which they never brought. I asked for jewelry to try on with my dress they kept saying they didn't have much. When putting my dress on for the first time it fit like a glove, just needed very minimal alterations around the bust, and a hem. When first buying the dress they give you a price range for the bustle, and a cap for alterations. They wanted to charge me the highest amount possible for both. If I were to get a dress that didn't fit, I would still be getting charged the same. How is that fare. Needless to say I took my dress home that day and will be getting it altered elsewhere. The woman helping me was very unpleasant and extremely annoyed. read more

Bridal Reflections was my second dress shopping experience and all I can say is that I am SO glad it was not my first! After having a fantastic experience at a bridal boutique, I came to Bridal Reflections expecting the same type of treatment and experience...I could not have been any more wrong. Upon arriving, I immediately felt a different sense than I did at my prior shopping experience. After about 5 minutes of just standing there, someone finally said hello and gave me an i-Pad to fill out some information on. I'm not really sure why I even did this, because my attendant did not even listen to anything that I said on there. A few minutes later, a woman named Jody came over to me and said that she would be working with me today. I felt uncomfortable right away because one of the first questions she asked me, after looking me up and down, was what my price budget was. I know that knowing this is an important part of dress shopping, but she could have at least spoken with me a bit before asking that. I showed Jody two or three pictures of the type of dress I liked-something with an illusion back, fitted, not a ton of work, and a nice train. To my surprise, she came back with strapless dresses and dresses that looked NOTHING like the pictures I showed her. When I politely said that strapless is not something I am looking for, she told me "the type of dress you want HAS to be strapless". This makes absolutely no sense what so ever...not sure how a strapless dress would give me an illusion back, or look anything like the pictures I showed her. I was so frustrated already, but decided to keep a smile on and try on what she offered. Needless to say, I did not like any of them. Also, while I was in the fitting room with Jody, she just kept telling me that I was going to have a hard time finding what I was looking for. I am not really sure why she kept saying this being that I showed her a few pictures of MYSELF in dresses that I liked, so clearly they are out there. Oh, and while looking at one of the pictures I showed her, she also asked me "if you like this dress so much, then why didn't you get it"? HOW RUDE?! I told her that that dress was from my FIRST shopping experience, so obviously I wanted to shop around still...she also seemed shocked that the picture I showed her was me and not something from Instagram. I really could not believe how rude this woman was and how she did not bring me one dress similar to what I like. The entire time, she kept saying, "I just don't know anymore", "You're going to have a hard time", and "You have to be able to envision the changes we could make to the dress". I should not have to be able to imagine a completely different dress...then clearly it is not the dress. I really could not believe the terrible experience that I had here at Bridal Reflections, but I do blame a lot of it on Jody. Another bride was with her mom and sister trying on dresses while I was there, and they even commented to me how nasty my attendant seemed compared to theirs...that says a lot that complete strangers picked up on the vibe Jody was giving off. Their attendant was actually showing her bride dresses of the style she liked, so I am sure that it may be possible to have a positive experience here, but if you get Jody, run! read more

I said "yes" to my dress yesterday! I walked in and was immediately greeted by Allie who I spoke to when setting up the appointment, and she made my entourage and I feel so comfortable! When I spoke to Allie prior, I told her what I was looking for and when I walked into my dressing room, it was like walking into perfect dress heaven! By the end of trying them all on, I had 2 dresses I was ready to say "yes" to (a classic dress no beading and a bedazzled dress) and Allie brought me back to the dressing room to have me privately try on both without showing them off to anyone but myself. I still wasn't able to decide, so Allie said to come back later in the day or another day when she's working because she wanted me to be 100% sure. About 2 hours later I went back with just my mom and when I put in the dress I first loved(the classic dress), Allie then went around the store and brought back straps and crystals to show me the possibilities and without hesitation I was then able to say "YES"!! Thank you Allie for making this day so special for my family and I!! You're truly amazing! PS everyone in the store was so kind and helpful! read more

Celine helped me find my girls' bridesmaid dresses. She was very informative and helped me find exactly what I wanted. My girls are on two opposite ends of the spectrum and she helped make each one feel confident. She was so good that we were in and out in a half hour. Can't beat that! read more

While my experience was not horrible, it wasn't as memorable (in a good way) as I had hoped. I went here the first time I ever tried on a bridal dress and it was disappointing to say the least. When making my appointment I made sure they knew I needed plus size and after seeing that they advertised this I felt good about it. Unfortunately, there was only about two dresses that fit me. This doesn't make for a fun experience and it's upsetting when, as a bride, you want to be excited and feel amazing. The consultant did not help me in/out of all the dresses and I found myself taking the dresses off the hanger and hanging them back up after taking them off. It was also odd to put on a robe and walk throughout the salon looking at other styles. I thought the consultant should have been bringing them all to me. She had also made a comment about how great several of the dresses would like if they were "in my size" on numerous (17!) occasions. In addition to this, my maid of honor tried on one of the dresses so I could see it as it might look on me (fitted). Without asking my permission she asked if someone else can try it so I can see the silhouette. While ultimately this didn't bother me too much, she should asked me in private. It was another jab at my size that just didn't make me want to give my business to her/the shop. She made mention of her next appointment and the need to move quickly to finish up. This could have been done with more tact. This is a big and important purchase and I didn't feel well taken care of here. We also lost some time at the beginning of the appointment because I had to register - why wasn't this done in advance either online or over the phone? It's a pretty lengthy survey to complete and if time is so important then why waste more of it especially when you want to take my credit information in the event I cancel the appointment? I'm sure there are brides who have great experiences here but I can bet none of them are plus size. read more

I would like to say how wonderful everyone is at Bridal Reflections. They are really amazing. I bought my wedding dress there. I recently had my see and try and my dress is even more beautiful than I remembered. I also bought my veil there. My maid of honor dress and my bridesmaids dresses for there dresses there. My mom also bought her dress there. There customer service is really up to par. Danielle, one of the sales person is a wonderful and very pleasant person to deal with. I would recommend you guys a thousand times over. Thank you. read more

Bridal Reflections - Bridal Near Me - Massapequa, New York

I went into Bridal Reflections yesterday and had a wonderful experience!! This was only my second time shopping for dresses and my first time was pretty boring. Joe helped me out and I cannot recommend him enough. He knew exactly what I was thinking and what looked good on me. He is wonderful to talk to and he kept the energy the entire time. read more

The only good thing was they had different selections. The staff member didn't really know much answers for our questions. The space downstairs for a bachelorette party to try on clothes is very small and narrow. I suggest to not get it tailored there at all. They did not even hem my dress like I said, nor but a hook on the back. They did not sew in my left cup nicely. The top fitted way better before they made changes. If anything just pick a dress there and take it to a another place for fixing. read more

Thank you Rachna for helping me find my dream dress! I went to bridal reflections yesterday with my family members. Upon arrival I was greeted by Joe at the front desk. He greeted me and took the coats of everyone in my group. He advised there would be a bit of a wait since the bridal appointment before mine was running over time. After a few minutes we were taken into the salon and greeted by Rachna. Rachna made sure to ask questions about me and my wedding date then pulled picks and let me browse and pick what I liked as well. She made sure to listen to my questions and opinions and that of my (large) party. She switched veils, answered questions, and pinned things together as she made my whole experience stress free and positive. I had a wonderful experience and would recommend Rachna and Bridal Reflections to anyone! I can't wait until my dress arrives ! read more

Bridal Reflections - Bridal Near Me - Massapequa, New York

I had the most amazing experience from start to finish with my wedding dress. First shout out to Danielle in Massapequa for hands down giving me the best bridal salon experience and I even said yes to the dress (when I said I wasn't going to decide but she totally found the one). Danielle listened to me and showed me styles I was interested in along with some others, including the dress I ended up saying yes to which was completely different but I fell in love! The process was pretty seamless from ordering my dress to alterations to final pick up. My dress came in about a month earlier than expected and they contacted me to come in to see it and try it on. It was so nice to try it on again because i had purchased it like 6 months before so it had been awhile. Going back in for a try-on was also great to get inspiration for buying shoes and jewelry. Next came the incredible Zizi. Zizi is the MOST AMAZING seamstress and I was so happy I read so many incredible reviews about her and that she was available to work with. I honestly scheduled all my fittings around her availability and I'm glad i did. The staff at bridal reflections Massapequa was so kind to help me work around my work schedule for fittings as well (I needed fittings after 5pm and they were able to accommodate all of my fittings). During my final pick up appointment, I got my try my dress on and re-inspect (everything was perfect) and the staff gave me information for preserving my dress after the wedding. They were not pushy but we're just offering me the information which was great because the week after my wedding, I didn't need an appointment and just drove over to them to drop off my dress and veil for preservation. Roselynn was extremely helpful and kind making this process another seamless one! I can say my experience at bridal reflections in Massapequa has been INCREDIBLE and I would highly recommend anyone to their Massapequa locations. All 3 Massapequa storefronts have very kind and attentive staff. I am so happy with my experience! read more

Bridal Reflections - Bridal Near Me - Massapequa, New York

Worst place beware they order dress two big for you and then you are paying $ to have it fixed. They do not pay for alternations all on you. My girls dress over 200 on done because the size were all wrong. After they told them I not that size. Size 8 they order a 14. Also the design screwed up the dress so even taking it in their is a problem. They are telling me they did not order wrong size the wedding is a month away. They should of had the girl all come back and get them fixed on their dime. Everyone of them has to be taken in on each girl. Terrible place beware. read more

By far by best experience in my Bridal Gown shopping experience. Emily was the best consultant, super fun and showed me exactly what I was looking for. I am so glad to say I bought my gown from Bridal Reflections. read more

I had such a great experience today at Bridal Reflections! Darnell who was FANTASTIC helped me find the dress of my dreams! The best part was she suggested a dress that I probably wouldn't have picked myself and that was it, we found the perfect dress and I can't thank her enough. I definitely recommend Bridal Reflections for all future brides! I am very happy - Thank you! read more

Bridal Reflections - Bridal Near Me - Massapequa, New York

This place was beautiful and the staff was very nice. I didn't ultimately find my dress but this was my first time trying on wedding gowns. We are having a destination wedding so I wanted something simple enough to get through sand but sparkly. I told the consultant to pretty put me in any style except ball gown but I feel like I tried on a bunch of dresses that looked exactly the same. By the time I knew it the next appointment was there and my appointment was over. I did want to re-try on 2 dresses again but they were taken out of the room before I could even say anything. At that point I was ready to go. I would definitely give this place a shot but try to have more of a clear idea of exactly what your looking for. read more

If I could give 0 stars, I would. My bridesmaids & I just had the most awful experience ever. It started from the fact that I called one month ago to make sure they had the dresses I wanted in The color we needed. I was told they did. Upon our arrival, I was informed they only had one dress in the color. Frustrating but okay. After that, our dress options were thrown on the hooks in the ONE room they gave us for 10 people. A very timid employee just stood in the hallway holding clips, only helping when we asked & not saying anything at all except to let me know that they'd need money today to measure anyone. There were pins on the carpet, the dresses were a disaster and again- the girl "helping" (I use that word VERY loosely) was behind the front desk 99% of the time with 2 other employees chatting away while we did this fitting on our own. This was supposed to be an exciting day for all of my best friends to meet each other & be excited about this journey to my wedding day. We wanted to be guided through the experience by knowledgeable employees. Instead, it was met with chaos & customer service so awful it should be illegal. Bridal Reflections should be ashamed of this store & these employees. They ruined our experience today. AVOID THIS PLACE LIKE THE PLAGUE. read more

So far, so good! Got my alterations done here for my best friends wedding. I live far so I had to get my last fitting the day before the wedding. The seamstress was so sweet and added my belt so quickly to meet our needs! It fits amazing too! I'll update this review if it doesn't hold up but I'm sure it will! Weddings tomorrow!! read more

What a nightmare! Sales associates have no clue what they are doing! To all you bridesmaids, DO NOT have your alterations done here. Uneven hem? Really though??? read more

I've had my bridesmaid dresses purchased from here on two different occasions and both times have been less than pleasant. The first time they goofed up the sizing and the alterations and made me feel crazy because they insisted it fit fine when it really didn't. Luckily, my mom was able to take it in more so that saved it. That was several years ago, so I was hopeful that THIS time things would be different. SPOILER ALERT: it was worse. I was measured at their NYC location and they never sent the measurements to the Massapequa location, so my bride thought I was blowing it off- that was minor and easily remedied but frustrating, especially since they didn't waste time charging me for it. Then, I picked up the dress and it was easily 2 sizes too big (8+ inches of excess fabric around the waist, far too large on the bust and hips as well). I should have insisted when I had my measurements taken initially that they were estimating too high but I figured they MUST know what they were doing- WRONG WRONG WRONG!! I called to schedule a fitting to have it taken in but the customer service was sorely lacking. I was very worried that I would look like a monster at my friend's wedding in two months and wasnt even sure if the dress could be salvaged, but the woman working there seemed not the least bit concerned and pretty much just annoyed. I know, they must deal with frantic people all day, but give me SOMETHING, ya know? I felt like I was being a burden even though I was doing my very best to be as polite as could be. I think I will be going somewhere else instead for my alterations. Several other members of the bridal party are doing the same. read more

Love this place! Just went yesterday! So I was a little skeptical about this place because i kept reading horrific reviews which was odd because some were great as well. I had an amazing experience! I mean amazing! I am a plus size bride and i was so worried they wouldn't have anything in my size let alone anything i would like. The bridal attendant i had was Marylou. She was so sweet and patient and made me feel like i was a size 0. Not once did i feel insecure, not once did she make me feel fat, if i didn't like something she went looking for something better and similar to what i asked for. Not once did i feel rushed or insulted. I took my time and she explained the whole process of alterations to details. They provided me excellent customer service, completely opposite of what I am reading here. I found my gown quickly and i left there extremely giddy and happy. I know some complain about getting charged for not showing up to the appointment, this is normal in busy businesses, even restaurants do this now. Klienfeld asked me for my card too and they were going to charge me $50 if i didn't go or at least cancel 24 hours before. So this is completely normal in most bridal stores. read more

This place is really underrated. I came here thinking I would be let down. Jody was my consultant and she was AMAZING. I brought my posse of 6 girls and she was so nice to each and every one of them while i tried on about 10 dresses. She was kind, honest and extremely helpful. When i told her at the end that I will be back since i havent felt the "this is the dress" feeling, she was understanding and did not tell me that I NEED TO ORDER ASAP, like some other bridal boutiques. What really pushed me to write this review was that she actually called to follow up and ask how i was doing and if i had found a dress and if not to come back and try on some more. LOVE THIS KIND OF SERVICE! if you go for a wedding dress, ask for jody. My friend also got her bridesmaids dresses from here and I didn't have a problem with them either except alterations, they force you to order two sizes up and if you dont and need alterations they charge you over the cap. I paid the cap regarldess (70 bucks) of what i had altered. I say get your alterations done elsewhere. read more

This place is terrible, not only are the employees rude but they're extremely expensive for poor quality bridesmaids dresses and they can't alter the dresses properly to save their lives. I was one of six bridesmaids and not one of our dresses fit properly, the tops were too big and they were all too long. They were so rude when I went in for the final fitting a week before the wedding and it was way too big that I had to stay there for them to fix it and it was still too big! I was there past closing because they couldn't figure out how to sew...but they sure did charge quite a bit for it! The dress itself was over $400 and it was very uncomfortable...definitely DO NOT recommend this place...I've gotten 2 other bridesmaids dresses from David's bridal in massapequa and everybody was much more satisfied with the service and the quality! read more

When paying thousands of dollars for a dress for such a special experience, one would expect stellar customer service. Bridal Reflections definitely does not deliver this. The woman assigned to our group would walk away and my maid of honor would have to help me walk to and from the room! This is a good place to go to understand how NOT to treat brides. In addition, the selection is very limited. Out if the 12 dresses I saved from the website, this location had one of them. read more

Found my veil today at the Boutique de voile trunk show! Such beautiful pieces and everyone was so helpful! They even had my dress (that I picked from the Carle Place location) brought over for me to try on with the veil, I was so impressed! Can't wait to wear both! read more

beautiful dresses. WORST costumer service. They have young girls who look like they are in high school working here. and they do not understand the importance of some ones wedding day! I think it is very unprofessional to have girls walking around in flip flops and sundresses at a bridal store where people are going to drop a lot of money on expensive gowns! I bought my bridesmaids dresses here because I loved the dresses, and the shopping experience was good. BUT the fitting and alternation experience has been miserable! I was unable with the way a dress looked and all the staff members avoided me until finally a manager helped. If you are going to spend this kind of money, I do not recommend Bridal reflections especially if you are looking for a great experience! read more

I had the most amazing experience here today. I was so worried bc I'm a plus size bride and was scared they wouldn't have my size. Jody was the most patient , kind and knowledgeable woman and I couldn't have asked for someone better to help me find my dress. She knew exactly what I wanted and what would look good on me. This was the first place I looked and found my dress ! I'm so excited for my wedding day and can not wait to wear my dress. Thank you! read more

Just sharing my experience for my Bridesmaid gown purchase 1) I paid 200 dollars for a dress that looks like i could have bought it at macys for 30 dollars. 2) The women who worked there were rude. When initially buying/picking out my Bridesmaid gown the sample size was a 10, it had fit and it was even loose. When I was measured they told me I was between a 10 and a 12. So I told them just order me the 10. On the receipt the women wrote "Size 10: Snug" Basically insinuating I didn't know what I was talking about or that I was fat. 3) You cannot make fitting appointments on the weekends which made me late for work twice! 4) The alterations were HORRIBLE!! the seamstress was old and incompetent and she made it too small! ay yai yai !! never again!!! read more

I was so nervous going to my first bridal appointment at the Massapequa location. Danielle made me feel so comfortable and made the process so easy! She understood exactly which dresses would compliment me and never pressured me toward any specific dress. She was very patient when I wanted to try on dresses multiple times as well. I chose my dress at my second appointment, which was one that she had selected. Danielle was the perfect person to help me find my dress and was so friendly, personable, and professional. Other staff members were all very friendly and helpful as well. I already have an appointment to go back for my bridesmaids and mother of the bride gown. Thank you for making my experience an amazing one! read more

I went Friday to find a MOB dress and just walked in and greeted by a very nice woman and she showed me where to look. She came back in and asked my style and helped me pull out alot if dresses. She even held the sample ones for me for a week so my daughter could come the following Sunday. I felt very welcomed and the woman who helped us in the MOB was great. I didn't find the dress I was looking for but not for their lack if trying. read more

First and foremost, I just have to say that Allie at Bridal Reflections is the absolute BEST bridal consultant that I have come across among my wedding dress search. I have been to at least 6 other stores (in Manhattan and Long Island) and last week, when I had my first bridal appointment at Bridal Reflections (Massapequa) , I knew that I would get my dress here. The entire process went so smooth! I explained the style I was looking for to Allie and she went out of her way to find me dresses and was so amazing from making me feel comfortable and being honest and SO helpful and searching high and low to help me find dresses I liked. I truly felt like she was my best friend helping me find my wedding dress. ***I'm a street size 12 so any of you who are reading this, let me tell you that there are lots of options here, don't let people at other stores tell you that you have to "visualize" a dress on you or make you feel any strange way because you're not a size 6 or 4 (additionally, bridal VERY small!) Also, Bridal Reflections can have dresses sent from their other locations if you would like to try on something specific that's not in this location. I never understood when people said "when you find the perfect dress you'll know it" but its so true and Allie found my dress here and I can't be more excited and happy that I found my dress here. Thank you! read more

I will forever be thankful for Bridal Reflections of Massapequa!! I was amazed that they had a unique dress for my Halloween wedding.I went to many stores and shops looking for a black/white dress and they had it!! The staff is a pleasure read more

Bridal Reflections - Perfect dress for a perfect day! - Bridal Near Me - Massapequa, New York

I thought that I wanted to experience Kleinfelds for my "say yes to the dress" moment, and my mom asked if we could please go to Bridal Reflections instead because it was where she got her dress. Reluctantly, I agreed and showed up to the appointment with an open mind. Let me just say, I WAS SO SO SO WRONG and I am incredibly thankful for my mom talking me into going to Bridal Reflections. The fact that it was intimate and smaller made it so much more special, and I literally felt like a celebrity trying on dresses. My consultant, Jody, was wonderful, and so was Lauren. She made sure that dresses I called ahead for were all present for the appointment, she stayed within my budget to make sure that I didn't get into an uncomfortable situation of falling in love with a dress that was too expensive for me, and she was truthful throughout the entire process which is something I value highly. She She allowed me to take my time and even walk toward the front of the store so I could see what it looked like in the natural light, rather than in the mirrors. She had a very wise and very chill vibe, and she asked me about my wedding/fiance the entire time. She didn't pressure me to made a decision, instead she just said, "I won't give my opinion, but there is one dress that you glow in and just look the happiest." The moment she said that, I was able to make my decision. It was also a plus that she let me dance around the store in my future dress for about 30 minutes just celebrating and smiling. I have nothing but great things to say about Bridal Reflections, and Jody. If she is your consultant, you're in great hands. read more

The staff was very nice, very friendly, and well informed... my consultant Elyse was also super patient with me (it was only my second time out) which was nice... but that's about it. There wasn't really a negative side to my appointment aside from the fact that I couldn't see any dresses to pick them for myself. I hate places that don't let me browse! Really, I get that the consultant does this for a living, bridal salons, but I live in my body and head for a living. A bit more hands-on choosing would have been nice here as I'm SURE that Bridal Reflections has a dress SOMEWHERE that would have suited me better than the more traditional gowns I was trying on. read more

Well I'm glad I went before I read reviews! I am a plus size bride, at a 16 in 'street clothes'. I had an appointment the day before at a plus size store which sucked. But anyway I felt defeated, but every time I searched plus size bridal this store came up. Well I made a very last minute appointment and got Ali!!!! Oh my GOD. she really helped me! She got me into SO many dresses and really helped me find a bunch of dresses that almost had my IMPOSSIBLE TO PLEASE, mom, cry. I have a second appt here next week with Ali again, to show my grandma the dresses I loved. Hopefully we can all agree on one dress and I can FINALLY say yes to a dress after putting off shopping for a dress for nearly two years! Ali, thank you SO much for making me fee comfortable, and really seeing my vision for a dress! Wonderful employee. read more

DISORGANIZED - I went with a bridal party of about 8 people. The bride did not care what style dress we had so long as they were all by the same designer/ in the same color. The girls sent to assist us were extremely unhelpful; they kept showing us dresses, and once we expressed that we liked them they would come back to tell us that they were either discontinued or did not come in the bride's color. We were all confused as to why they would bother showing them to us in the first place, then. Once we finally found some dresses we actually liked, the staff proceeded to bully some of the girls into ordering dresses that were up to TWO dress sizes bigger than what they knew they ordinarily wore, saying things like "Oh, the one you tried on is a sample dress so it's stretched out" or "That dress runs really small". Shenanigans. They just want to make the money on their overpriced alterations; so many of the girls in the bridal party were in tears when they finally tried their dresses on only to find that they could zip the thing up the front and then spin it around on themselves to face the front. The bride's mother also reported that when she did go in for alterations, she was told that her dress was "Too much work" and that she had to stop losing weight. For what it is worth the bridal side of the shop was apparently very lovely, but I would NOT recommend this place for your bridal party. Rude, disorganized and under-experienced staff, and they run a scam on their alterations and sizing. They're really only out to get money. WOULD NO RECOMMEND. read more

My experience at Bridal Reflections, Massapequa, NY was terrific! The entire staff was friendly and attentive and I felt very comfortable from the moment I walked in the door. The sales lady (I forgot her name) was so helpful. She did not put me in front of a rack like the other stores) and say "get back to me". She worked with me; one one one. Recommended styles for my body type which I would never thought would look good on me. Thanks for helping me choose the beautiful dress and suggesting the right undergarments to go with the dress. Bridal Reflections explained everything carefully and with no surprises; how payments of the dress can be made. the cost of alterations and appointments for my fittings went so smooth. I would recommend this place to all Mother's of the Bride. Their service is impeccable. read more

I wasn't really a fan of this place. The girl I worked with was extremely nice and helpful but I just didn't have a pleasant experience here. The sample sizes are extremely small. While I was getting help putting on the dresses I had at least 5 needles that went in to my skin when the girl was fitting the dresses on me. She went over my price range and they also don't tell you until after your trying on dresses that alterations are an additional $575 plus more to add the bustle. So if you say your price limit is 5k you will easily wind up spending 7500. I felt that most of the dresses had the same style (all sheer near the mid stomach area). I can see why some girls girls may like it here, but it just wasn't my cup of tea. read more