This place overall was not impressive the saving grace is they had a girl working there, without…read moreher I am not 100% sure I would gotten served. She seemed a little unsure if herself, please involve her in service and other things she is your only hope for lady buyers

I've been bringing my bikes to Michael's in Chaska for nearly a year and have been very impressed…read more John and his team are a great asset to the community-responsive, honest, fair priced, and passionate about bikes. I've brought them road bikes, an Xtracycle, a fat bike, and a tandem recumbent for service. Always done in a few days and never had to bring anything back because it wasn't fixed properly. These are good guys, enthusiastic about cycling regardless of type and being an integral part of the community.

A sweet friend and I were roaming downtown Shakopee and this shop happened be open. Our curiosity…read moregot the best of us. We just had to stop. Very clean shop. Awesome, friendly owners a as t the front desk that were available to answer all the questions my guy asked. Absolutely awesome bike shop!! They had lots of fun bike tassels, bells and lights available to purchase. They sell both new and used bikes. They had some cool bikes that brought back some childhood memories. They also have a large room that they do bike repair in. If you are in the area and have some bike needs (or looking for some fun accessories that you aren't finding elsewhere), I highly suggest popping in and checking them out!

Seemed like he's ready for business. Only bike shop out here in the Minnesota River Valley. Seems…read morelike a decent operation.

Fantastic owners, great staff that care about affordable services for their customersread more

Good rental, honest and actually gave me a better price than they had to as we had finished earlyread more

Helpful staff and good selection and stock of name-brand bikes. This is the place to go for Trek,…read morenow. You also get one free annual service tuneup with a bike purchase. If your bike needs service, plan ahead. Mine had a recall notice and because I dragged my feet until early April to bring it in, they had my bike for almost a month. I am sure if I'd scheduled sooner or brought it in during almost any other time of year this would not have been an issue. They did a great job on the repair and even as I was about to roll it out the door a staffer noticed the handle grips were loose and tightened them up for me.

STAY AWAY!!! THEY DO NOT STAND BEHIND THEIR BIKES!! Bought a…read moreTrek Merlin 8 in mid June this summer (2023). Neck started creaking and making noise about two months later. Today it started locking up and I almost crashed. Brought it in and they told me that the Trek bike I bought has open, unsealed headset bearings and they rusted. Very disappointing to say the least. Freewheel asked me about five questions which I thought were to help find out what happened, but no, more likely wanted to find an away to blame me and say that even if I pay for new proper sealed bearing headset they won't cover labor under warranty. Unconscionable, BAD BUSINESS!! I treated the bike very well. Trek should take much of the blame here too. Garbage headset.

New location is 416 11 Ave S in Hopkins. Still my favorite bike shop in the area. Good mechanics…read moreand reasonable prices.

I had our new Kent recumbent Trikes picked up to check all connections due to a review I read. They…read morefound a lot just hand tight. The Trikes were without accessories so I had Tonka Cycle order rear lights, front reflectors, bottle holders, rear view mirrors, phone holders, a light attachable to my helmet for night biking, a bag with tools in case of flat tires, and a tire pressure pump. We had to start from scratch since we hadn't biked for 20 years.They did an awesome job and a very reasonable price for all of this. I would highly recommend them!

Eden Prairie store I…read morewas sold a bike rack and told if I had any questions when I assembled to just ask. Well I couldn't get one screw to work and when I called back the man on the phone said to drop by they would be happy to help, very friendly. Unfortunately when I arrived the staff was annoyed, blamed me for the screw issue, a part was missing, actually fell off and fell into the box, which I didn't see. He was irritated I was asking questions, he was very impatient and rude. I returned the $300 bike rack. If he would have taken the 15 minutes to help me you would have had a sale. I've always had positive experiences there. Not today.

Bought a new bike for grandson six months ago. Barely used bike already has flat tires due to the…read moretube stem being cut by the tire rims. Brought the bike in and they claim this is normal wear and not covered under warranty stating that the bike tire needs to be inflated every week otherwise this will happen. I have never had this occur with any bike I have ever purchased from Erik's nor any other bike for that matter. The pictures show the stem being cut at exactly the same location as the hole on the rim. If you expand the picture you can see the sharp edges on the hole that should have been filed down. I fully expect replacing the tube will only result in a cut stem again. Really disappointed that Erik's won't stand behind their product. Not worth the cost to shop here.

I was looking for a wheel for a rebuild project and the shop had exactly what I needed, at a…read morereasonable price. The clerk showed me a bunch of options and we had a fun convo about bike stuff. This felt like a great practical shop: not a giant bike warehouse or a lifestyle brand shop, but a place that sells reasonable bikes, parts and service.

Three years ago I brought my bike in for a tune up, and I mentioned the front tire had a slow leak…read moreand I asked to have the lining replaced and/or the tire, whichever would take care of it. After I picked it up, I noticed I wasn't charged for it and a week later, the front tire was flat again. I never got around to bringing it back until last week, and just asked to replace the tires and front lining. When I picked up the bike I explained what happened last time and asked if there was a warranty so I wouldn't have the same issue again. The guy at the register said no, there wasn't. I said I understood if there was a puncture or something that I caused, but just for the tires themselves, even a limited warranty? No. I guess I didn't know that was a thing. I wasn't trying to be a jerk, but the guy acted like I was. I dropped it, paid for it, and then he made a personal comment, saying I should go find an Air Conditioner and sit in front of it. It was hot and I walked a half mile there in the sun and I sweat a bit, always have. I felt this comment was unnecessarily confrontational and completely unprofessional. I have no problems with the products and service. I just didn't appreciate the personal comment, is all.

Its 10:04 - store is not open. One of the associates who is also waiting - says,"yeah, these guys…read moreare always late". Not a great endorsement. 10:10 - still waiting... time to go to Dicks.

Great customer service at this location. Very helpful and knowledgeable. I have bought and sold…read moreitems at this store and their prices are very fair.

Really crappy attitude. I've purchased high-end bikes from them and am a member of their Fanatic…read moreclub. When I brought my fat bike in for tubeless tire swap they quoted me a time of 5 days. Today, five days later, since I had not heard from them, I called to check on the bike. They told me it was not ready and that it would be another 2 weeks. After some conversation they moved things up but the attitude over there is severely negative. Will definitely find another shop from here out.

I have a bike that lives with my daughter here in Minnesota. It developed a serious need of a…read moreprofessional bike mechanic. My bike is a very customized Trek 2nd District. I went to one bike shop who will remain nameless and they told me I would have to order new parts and that I should not expect my bike before August. It is June as I write this. Clearly that solution was not what I was hoping for. I took my bike to Freewheel. Oh my!!!! These folks fixed everything in just a few hours. To that end the mechanics have earned my ever lasting gratitude. Remember folks tip your mechanics well. They earned their due in my ledger. I'm a fan for life.... Also they like a good double IPA.