Great customer service! Love seeing everyone when I come in. They are very welcoming!read more

Additional Update 4/17/26: I had an echocardiogram scheduled today and arrived 10 minutes early…read more Despite that, I waited an additional 20 minutes past my appointment time. I also asked multiple times about the cost of the visit, and no one was able to provide a clear answer. At that point, I decided to leave, I'm not going to wait close to an hour for a practice that doesn't prioritize patient care or communication. To make matters worse, I am still waiting on my lab results. They confirmed the results were received on the 8th, yet I have not received any follow-up or evaluation. Overall, the experience felt disorganized, and I would recommend considering another provider. Previous Update: I previously left a review for New Wave Physicians Group and, unfortunately, I'm updating it again out of frustration. In my original review, I mentioned that my experiences with Dr. Carder and Dr. Troung were positive, they were both professional, attentive, and helpful during my visits. However, I also noted ongoing issues with the front office staff, and those problems have only gotten worse. It is extremely difficult to reach anyone by phone. Calls often go unanswered, and when someone does pick up, it feels like a rare occurrence. I've had to call repeatedly at different times of the day just to speak with someone, and on multiple occasions I've been placed on hold and then disconnected. More concerning is what happened after my most recent appointment with Dr. Carder. I went in for serious symptoms, had an EKG performed, and completed lab work. I specifically asked how I would receive my results and what the next steps would be regarding treatment or medication. I was told I would receive a phone call, but that never happened. After calling over 50 times, I finally reached someone who informed me that my results had been available for quite some time but had not even been reviewed. I also followed up on a sleep study that was discussed during my visit, only to find out it had not been submitted. The medications I was told would be prescribed were never sent to the pharmacy either. On top of all of this, I still don't have access to the patient portal. Despite multiple attempts to get assistance from the office staff, no one has been able to help me get it set up. These issues have been ongoing and are now affecting my ability to receive timely care. At this point, I feel like I've given this office more than enough chances and will likely be looking for a new provider.

I cannot express enough gratitude for The Woodlands Psychiatry and Counseling, particularly for the…read moreexceptional care provided by Dr. Bishai. If there were a sixth star, I'd give it without hesitation. Dr. Bishai is not just a doctor; he's a guardian angel, a beacon of hope, and a true blessing in the realm of mental health care. During the darkest chapter of my life, when my mental health plummeted to its lowest depths, Dr. Bishai was there with unwavering support, compassion, and expertise. His guidance and treatments became the lifeline I desperately needed when I felt utterly lost and hopeless. With Dr. Bishai's help, I found my way back from the brink of despair. Dr. Bishai's approach is not just about treating symptoms; it's about healing the whole person. His genuine care and empathy shine through in every interaction, creating a safe and nurturing environment where I felt understood and supported. I firmly believe that Dr. Bishai is a true angel sent from God to touch the lives of those in need. His dedication to his patients goes beyond the call of duty, and his impact is nothing short of miraculous. To anyone seeking compassionate and effective psychiatric care, I wholeheartedly recommend The Woodlands Psychiatry and Counseling and Dr. Bishai. Trust me when I say that they have the power to transform lives. All credit and gratitude go to Dr. Bishai and the divine intervention that brought him into my life.

The Woodlands Psychiatry and Counseling has been a wonderful place that has been extremely helpful…read moreto me for the past three years. Dr. Bishai and his staff are nothing but first-rate. Their kindness and patience is excellent. Scheduling appointments are a breeze and their response time is extremely quick. Dr. Bishai is a caring and concerned doctor that has truly had my best interests at heart when it comes to assisting in maintaining strong mental health. He is very, very positive and believes that better days are ahead with the right combination of meds and counseling.

I want to be very clear: the clinical care at this location was decent. My provider was…read morecompassionate and helpful. Unfortunately, the front office staff -- specifically Alicia and Brianna -- made continuing treatment here impossible. From my very first appointment, there were serious issues with billing and communication. Alicia gave me multiple different copay amounts, was rude when I asked for clarification, and created unnecessary stress during a visit where I was already anxious. The visit was handled so poorly that Brianna offered to waive it entirely -- not because I requested anything, but because the service had been that bad. Over time, it became obvious that Alicia and Brianna use the same passive-aggressive, dismissive style of communication. It's a pattern, not an isolated incident. Every interaction was overly polite on the surface but evasive and unclear underneath. Instead of answering direct questions, they consistently redirected, provided contradictory information, or responded with scripted messages that avoided accountability. At one point, I saw two completely different balances in their system -- one for $196 and another for over $600. When I asked why these numbers existed and what they were based on, Brianna's response was to bring up the waived first visit, as if that justified the inconsistency or shifted responsibility onto me. It felt like a passive-aggressive attempt to connect unrelated issues instead of providing a real explanation. And to be very direct: I don't appreciate being patronized by staff who clearly aren't equipped to explain their own billing system. My anxiety is directly tied to finances and medical billing -- something I communicated clearly. Instead of offering clarity or empathy, I was met with condescending tones and evasive answers. The last straw was Brianna throwing the waived visit back in my face after she was the one who offered it due to their poor service. I will be posting the screenshot because no patient deserves to have a "favor" used as a tool to deflect blame. It became clear that this office does not value transparency, accountability, or the emotional well-being of the people seeking care here. The provider was great, but the administrative side is chaotic, dismissive, and ultimately made this clinic feel unsafe for me. I will not be returning.

I was looking around for a new physiatrist/ therapist and came across this place. I decided to try…read morethis place out since it was close to my house. Upon coming into my first appointment I was greeted very nice by all the staff. They are very helpful in insuring you get all your questions answered. Overall a great and calming place. Will definitely be coming back here and recommending it to family and friends.

Hope for Healing is a fantastic clinic with a functional medicine approach to healing. I have seen…read moreDr. Monrose since 2024 and she is truly a wonderful doctor. For me, there was a time where I'd get a bit better with different treatments but the gain wouldn't last. She continued to look into different things and through tests and treatments, a breakthrough was made. I was able to do things that previously I had deeply struggled with and felt much better. I am deeply grateful for her guidance, dedication and effort both with me and my mother. I also have a different family member under the wonderful care of Dr. Kruppstadt. Each of their expertise and care has truly been a blessing and I'm very grateful to have the opportunity and privilege to have them as our family's doctors. We have learned a lot at this clinic and are grateful for their insight, not to mention everyone's friendly and kind disposition at the clinic. The absolute different level and nature of care you receive are truly worth it. I also like the convenience of being able to buy supplements from their onsite supplement store.

Absolutely unacceptable customer service and a complete failure of professionalism by management…read more I spoke with multiple employees who told me the product was not in stock. The manager then personally called me back, told me it was in stock, and instructed me to come into the store. I made the trip specifically based on her word, only to arrive and find that the product was not there. The manager knowingly wasted my time, blatantly misrepresented the situation, and handled the matter with an unacceptable level of rudeness and disregard. A simple, truthful answer would have been sufficient. With multiple competitors in the area, there is absolutely no reason to tolerate this level of customer service. I will be taking my business elsewhere.

An indifferent and incompetent internal system means that they are capable of claiming to be…read moreblameless when they delay your PA and medications. Don't go here, you will not work with a doctor. You will work with staff, then the doctor will be no where to be seen. They were caught in at-least one lie. I cannot stress enough, don't trust them without verification. Correcting their mistakes is not a priority.

In October, 2023 I started Transcranial Magnetic Stimulation (TMS) for depression, anxiety and…read moreobsessive compulsive disorder (OCD). The depression and anxiety treatments consisted of 36 sessions and the OCD consisted of 29. Before starting the treatments, Michelle and Staci met with me to discuss the TMS and answered all of any questions. While booking the TMS sessions, Staci went above and beyond to help and accommodate my schedule. Upon arriving daily, I was greeted in a professional but kind manner by either Staci or Michelle. During my visits, the TMS was administered by Katherine, Karde and Robert. Dr. Baily and her staff always assisted me in an expedited manner as well as displaying the highest level of professionalism and provided exceptional service. Additionally, the staff was courteous, knowledgeable and is an asset to the Woodlands Psychiatry Group. Keep up the great work!

This place is amazing! The staff is extremely friendly and helpful. It's very clean. We saw…read moreMichelle Hobbs and she is warm welcoming and very good at her job. I highly recommend this doctors office.

Excellent Family Care Doctor- Truly a Blessing for All Ages!…read more Conroe Family Doctor has been an absolute blessing for our entire family. Dr. Nguyen, provides compassionate, thorough, and personalized care not only for me but also for both my mom and dad, who are in their late 70s. She has saved my dad's life 3 times because she truly is a great doctor and knows what she is doing! It's incredibly reassuring to have a family doctor in Conroe who takes the time to really listen and understands the unique health needs of both seniors and adults. From routine checkups to managing chronic conditions, the level of care we've received has been outstanding. She always explains everything clearly and never makes us feel rushed. It's rare to find a physician who combines genuine warmth with such deep medical knowledge. If you're looking for a trusted primary care doctor in Conroe, TX who can take care of your entire family including aging parents, I highly recommend Conroe Family Doctor. The office staff is friendly, the appointments run on time, and we always leave feeling cared for and confident in our health journey. Thank you for treating our family like your own!