Dr. Mui was an endless source of support for me through one of the darkest periods of my life…read more Psychiatrists generally get a bad rap, but Dr. Mui is schooled in Psychology as well as being a medical doctor and therefore has a more well-rounded perspective of how to assist someone as a psychiatrist. Dr. Mui has always been extremely supportive and concerned with my well-being. She never pushed any medication on me that I wasn't comfortable with taking and she always followed up to make sure everything was okay. She went above and beyond for me to make sure that I was okay and improving and actually worked with my psychologist to make sure I was obtaining the best possible treatment. In conjunction with my psychologist, Dr. Mui saved my life. I will always recommend her to anyone that's looking for help. The one and only drawback to Dr. Mui is that she doesn't accept any insurance. But it's really because she's just that good. If you really need help and you're willing to pay for the best help available, Dr. Mui is IT.

Dr. Mui is the best psychiatrist I have ever seen. She is thorough will work as much as possible to…read moreget patients well. She will return calls the same day and will teleconference if you should you need anything in between appointments. She is a progressive doctor respecting your feelings about what medications you are taking and what you feel you may need to change. She is flexible in her approach.

I want to be very clear: the clinical care at this location was decent. My provider was…read morecompassionate and helpful. Unfortunately, the front office staff -- specifically Alicia and Brianna -- made continuing treatment here impossible. From my very first appointment, there were serious issues with billing and communication. Alicia gave me multiple different copay amounts, was rude when I asked for clarification, and created unnecessary stress during a visit where I was already anxious. The visit was handled so poorly that Brianna offered to waive it entirely -- not because I requested anything, but because the service had been that bad. Over time, it became obvious that Alicia and Brianna use the same passive-aggressive, dismissive style of communication. It's a pattern, not an isolated incident. Every interaction was overly polite on the surface but evasive and unclear underneath. Instead of answering direct questions, they consistently redirected, provided contradictory information, or responded with scripted messages that avoided accountability. At one point, I saw two completely different balances in their system -- one for $196 and another for over $600. When I asked why these numbers existed and what they were based on, Brianna's response was to bring up the waived first visit, as if that justified the inconsistency or shifted responsibility onto me. It felt like a passive-aggressive attempt to connect unrelated issues instead of providing a real explanation. And to be very direct: I don't appreciate being patronized by staff who clearly aren't equipped to explain their own billing system. My anxiety is directly tied to finances and medical billing -- something I communicated clearly. Instead of offering clarity or empathy, I was met with condescending tones and evasive answers. The last straw was Brianna throwing the waived visit back in my face after she was the one who offered it due to their poor service. I will be posting the screenshot because no patient deserves to have a "favor" used as a tool to deflect blame. It became clear that this office does not value transparency, accountability, or the emotional well-being of the people seeking care here. The provider was great, but the administrative side is chaotic, dismissive, and ultimately made this clinic feel unsafe for me. I will not be returning.

I was looking around for a new physiatrist/ therapist and came across this place. I decided to try…read morethis place out since it was close to my house. Upon coming into my first appointment I was greeted very nice by all the staff. They are very helpful in insuring you get all your questions answered. Overall a great and calming place. Will definitely be coming back here and recommending it to family and friends.

This place does not have it together. They change your meds every time you go in there. Like they…read moreare throwing darts at the wall to find out what's wrong with you. I call up there to talk to the doctor and the front desk got mad at me and hung up on me. Another time I called to talk to the doctor and I was told that she would call me at lunch. I'm still waiting on that call back from days ago. Glad I'm not about to die.

Awful place . Front girls are very nice but the office manager is a serious bitch that needs to be…read moretaking the medication they prescribe. This place is not a real doctors office it is a pill mill . I went there after my doctor switch practices . Every time I visit the wait time is over an hour just waiting on the doctor in the back act like there actually doing something other than just going from room to room writing controlled substance scripts. Back to the office manager she is a person that takes her title to serious .Her attitude towards the patients is so nasty .

I've been a patient of this office since about mid-2020 and would highly recommend it! I've been…read moreworking with Dr. Heathman but you can't go wrong with any of the medical providers here. Professional, affordable, and effective.

My family saw this clinic over the last year to treat my son for depression. After the initial…read morediagnosis, working with the doctors were disappointing. The doctors are always at least 20 minutes late and talk for maybe 5 minutes asking the exact same questions each session. My son feels it's quite mechanical, going through the motions to collect money. For example, my son was diagnosed with ADHD from his pediatrician years ago, but when mentioning this diagnosis during the initial evaluation, I received a, well we can test him here to see if he has it. They wouldn't accept his previous diagnosis and take into consideration ADHD can in fact contribute to depression. I asked how they test and what was described was exactly the same 'test', but we'd need to pay again (and it's not cheap for a checkmark test). The initial evaluation did not take the full time as described and was at least 30 minutes late to starting the evaluation. We feel there was always a financial undercurrent to their services. I've worked with psychiatrists in the past as well as therapists and can confidently say our experience was extremely disappointing. Based on all the above information I would not recommend this practice, but unfortunately there are few pediatric psychiatrists and they're quite aware.

Lillian is the best psychologist I've ever had & I think that I ever will have. She absolutely,…read more100% helped me to realize that I could change my life and, truthfully, she saved my life in the process. Dr. Solis-Smith uses parts of Cognitive Behavioral therapy (CBT) in her sessions as well as general talk-therapy. I was honestly at a point in my life where I didn't want to live and I didn't think anything or anyone could help me get out of the dark place I was stuck in. She went above & beyond for me twice a week for 4 months and taught me so much about myself that I'd not realized and gave me the tools that I didn't know I possessed in order to become a better person. She influenced my life so greatly that I can't even surmise it into words. She worked in sync with my psychiatrist at the time & they worked together to come up with a game plan to help me better my own life. She inspired so much in me and taught me so much that I've now graduated from university with a degree in Psychology and plan to attend graduate school next year for Cognitive Behavioral therapy. I would recommend her to anyone in any mental condition because she is an amazing human being, support system & role model. This person helped me save my life.

The Woodlands Psychiatry and Counseling has been a wonderful place that has been extremely helpful…read moreto me for the past three years. Dr. Bishai and his staff are nothing but first-rate. Their kindness and patience is excellent. Scheduling appointments are a breeze and their response time is extremely quick. Dr. Bishai is a caring and concerned doctor that has truly had my best interests at heart when it comes to assisting in maintaining strong mental health. He is very, very positive and believes that better days are ahead with the right combination of meds and counseling.

In an industry that has normalized treating patients as a number instead of a human being, Dr…read moreBashai stands out as a caring and thoughtful professional willing to spend time talking to you to make sure you are comfortable with his recommendations.

Dr Thompson is very kind and caring. A very nice person and doctor. She is easy to talk to and very…read morecaring. She has good ideas,tips, and pointers. A good doctor.

I am beyond impressed with Compass. I have been a patient with Compass on and off for about five…read moreyears. I only say on and off because it depends on availability, location and where I was residing at the time. I have always had exceptional service, the doctors are always incredible, have great bed side manner. I also have brought my children and the staff has always been so patient with them. The offer many services from dental, mental health and to a wide variety of ages. They offer assistance to those who need it or are without insurance. I have never used it but have met patients in the waiting room who thrived about how easy and smooth the process was. They also told me what a breathe of fresh air it was to know they are getting great treatment without worrying about how they are going to be able to pay for the services. I wish there were more locations in my area besides dental as I would be going to Compass more often.

The new patient paperwork process was kinda rough, I ended up filling it out a couple times and…read morehaving to re send it in which was annoying but that was more so me not paying attention to detail VS the process being a hassle. Lol The receptionist was quick to respond to my emails regarding the new patient paperwork, and called me the next day to schedule my appointment. The availability was awesome and ease of getting a appointment was refreshing, but both times when the receptionist called me to schedule and when I was called an hour before my appointment to 'check in' staff weren't overly friendly and made no attempt at establishing any type of 'rapport.' Dr. Glenn Humphress was the psychiatric physician assistant whom I spoke with and who got to know a little bit about me and making some medication recommendations. He was very 'to the point' but was genuine/nice as well. He spoke carefully as to not offend throughout the process and was able to thoroughly talk through medication options and routes we could take. Looking forward to booking my next appointment!

What can I say that hasn't already been said here. There seems to be problems fairly consistently…read more From the bad attitudes and poor training/training retention, to getting prescriptions refilled. The portal is just so cold and impersonal. $150 for a 10 minute consultation with a PA, just to be pushed into getting upset, and feel inhuman by the staff. I've never met my psychiatrist. He is just a name in to portal. I've traded messages with the names in the portal. I would assume that in a mental health clinic, they would understand the patient issues coming in and to be able to act appropriately. NOPE. They are rude, insensitive, and are more interested in paperwork and holding your "treatment" hostage, until they get you to fill out the paperwork you have already filled out multiple times. Then they coldly just close the glass window and hide from you. Yes, that is what they choose to do to "de-escalate" a situation. They shut the glass window on you, and argue and threaten you when you re open their special window. It seems to me that this is just a pill brokerage. It seems more about the money and pushing meds. It's not about helping you solve or get control of your issue. I truly feel like they want me to go somewhere else for "treatment". Because they really do not seem to care about anything but their policies, paperwork, pushing the latest pills some pharma rep pays them off to prescribe. The last attempt to a med change was going to cost me $800 per month, when my current prescription cost less than $10. If I could give negative stars, I would.

I've been a patient here for 15 years. The care they have for their patients is second to none. Dr…read more Johnson and his team truly care about your wellbeing.

Dr. Johnson is always on time and genuinely caring. Faculty is very nice. Highly recommended!read more