We were going through a complete remodel of my home and needed to freshen up my wood burning fireplace with a new door. After numerous visits to brick-and-mortar fireplace outlets we still had issues with getting the right information and went online after we determined the name of the fireplace in the house. Brick Anew popped up and not knowing anything about replacing or measuring for a replace door since it had to be exactly what was there originally, we were so fortunate to have Tanya Grimsley in customer service take care of us. Tanya explained exactly how to measure the opening, walked me through the steps, and also sent a video and paper instructions on how to measure it correctly. After a few conversations we had it done, I sent pictures of the old fireplace door, the opening just to make sure and everything fell into place. I ordered the door but was delayed in shipping because they realize the glass was not correct and sent another one out which was perfect. Talk about customer service, spot on wonderful. Needless to say, without Tanya impute and being so patient, this would have never gone so smoothly. Her response to emails was very timely and customer satisfaction is their number one goal. you will not be disappointed by choosing Brick Anew for your fireplace needs. Support this business they deserve it! read more