Disclaimer: OK, this is my first review on yelp, but it takes a lot to get me to this point of disgust. I am also freshly upset about it, so I may seem extremely nitpicky.
I had never had shellac nails done before, but wanted them because friends at work have them and they look awesome and stay awesome for such a long time. So, I was running errands in the mall and decided to go in and try these shellac nails.
I walk in and the "receptionist" is sitting next to someone getting their pedicure and it takes her awhile to notice I was there. She gets up and asks me what I would like to have done. I say I want shellac nails. She then points to the first three nail stations, where the shellac and gelish paints are, and tell me to pick out my color while I wait for the next manicurist. The problem was that two out of those three stations had customers getting their nails done, so to pick out my color, she wanted me to step up all super close to those customers and reach around them. I thought that was ridiculous right away. So, I didn't pick out a color, but sat in a chair to wait for my turn. She then brought me a few colors and I picked from them, though I didn't like them.
Then, the manicurist came to the chair I was at instead of having me sit at the nail station with the shellac colors. She then showed me the bottle of color I chose and it said "gelish" on it. I asked her if it was the same thing because I have heard it isn't. She assured me it is the same thing and the only reason she has both is because gelish offers more color selection than shellac.
So she does my nails. The entire time, her children (4 in all) were running around the salon, running to her and asking her questions, and her receptionist was sitting next to her talking to her about beating her at bedazzled on her iphone. The receptionist then made the same mistake she made with me by not noticing about three or four more customers to walk in.
She is done with my nails and I point out there are bumps on two fingernails, and could she fix it. She came up with the explanation that the bumps were pieces of cotton stuck in the acryllic and there was nothing she could do to fix it because it wasn't in the polish. So, I then asked, "So I can't get that fixed until I have the nails redone?" She said yes, that it would have to get fixed when I come in a couple weeks from now to have a new color done, which will then cost another $27 ($2 more than the original procedure of getting the gelish done in the first place!) Then, she acted like she was being rushed, as she had another customer waiting for her.
I got out to my car to leave and noticed there are parts of my nails that she didn't EVEN COVER WITH POLISH!! She didn't even push back my cuticles, so this "long-lasting nail polish" is going to last for a shorter time. My nails look HORRIBLE. My HUSBAND could have done a better job!!
This was BY FAR the WORST nail job I have ever had done. I am so very upset! I am only more mad at myself for not demanding my money back. This was absolutely ridiculous, and here it is a Sunday, when no other place is open and I can't get them redone, so I have to go another couple days with these horrible nails.
I would rather spend a ton of money and get a good manicure than spend the little amount I did and it be a COMPLETE waste of my time and money. read more