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    Services - Brian Easton Hvac

    Fireplace cleaning

    Fire heating system conversion

    Fire heating system inspection

    8 More Services

    Fire heating system installation

    Fire heating system repair

    Fireplace installation

    Fireplace insert installation

    Fireplace repair

    Fireplace insert repair

    Water heater installation

    Water heater repair

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    1 year ago

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    1 year ago

    Kevin was awesome and helped my elderly mother, quickly efficiently and affordably with a new furnace. I highly recommend them!!

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    Mr. Furnace Heating and Air Conditioning - MORE THAN 8'' OF INSULATION GOING INTO THE PANEL

    Mr. Furnace Heating and Air Conditioning

    (16 reviews)

    Unfinished Installation, No Follow-Up - Extremely Disappointed…read more We purchased and installed an air conditioner from Mr. Furnace, and unfortunately, the experience has been deeply disappointing. When we first spoke with the salesperson, we were told that someone named "Insto" would return within a week to complete the remaining work. However, as of today--more than a month later--nothing has been finished. The job site was left incomplete, as you can see in the attached photo, and no one has followed up or contacted us to schedule a proper finish. We've been left completely in the dark and feel abandoned. We trusted this company based on their reputation, but this level of service is unacceptable. We sincerely hope Mr. Furnace sees this and takes action--not just for us, but to ensure other customers don't go through the same frustrating experience.

    Misleading, Unreliable, and Completely Unprofessional - Avoid This Company…read moreI hired Mr. Furnace Heating and Air Conditioning for a heat pump installation, and the experience was a disaster from start to finish. They caused significant delays, installed incorrect wiring, failed to take responsibility, misled me about legal action regarding an energy advisor they recommended, and ignored my concerns about my rebate. - Major Delays & Installation Mistakes: The installation was delayed for nearly three weeks due to missing parts. When they finally did the work, an ESA inspector found a serious wiring mistake, causing even more delays. I also had to personally identify a missing wiring element that their installers overlooked, which was an unacceptable level of negligence. - Failure to Take Responsibility: Despite their "satisfaction guarantee," they have refused to properly address these mistakes. Every complaint was met with excuses, escalation, and no real resolution. - False Promises & Misleading Legal Claims: Mr. Furnace recommended and scheduled an energy advisor, Sean Corcoran, for my audit, but he never completed it. When I raised concerns, their sales manager, Adam Bond, told me legal action was being taken against him--but I later found out this was false, with no updates or accountability. - Three Weeks Just to Get an Invoice! After my installation, it took me three weeks of constant follow-ups just to get a copy of my invoice with the heat pump's part numbers. Every time I asked, they claimed it was "escalated"--but nothing happened. I eventually had to drive 1 hour and 30 minutes to their office, where I met with General Manager Sean Picco, who finally provided the invoice. - Ignored Concerns About My Rebate: After assisting with the invoice, Sean Picco has ignored all my emails and calls regarding my concerns about the rebate. Instead of addressing my questions, he has been completely unresponsive. - Unfulfilled Compensation Promises: Manager Mark Heggs promised me $500 in compensation for the massive delays and mistakes. That's barely anything considering my installation cost over $30,000--but even that was never fulfilled. Just another empty promise from this company. And before they reply to this review with their usual "We will be reaching out" response--don't believe it. I have contacted them MANY times, and their tactic is to delay, deflect, and ignore. They do not actually follow through on fixing issues. If you've had a bad experience with Mr. Furnace, you're not alone! Join our Facebook group: "Mr. Furnace Customers Seeking Justice" to connect with others, share your experience, and seek accountability. If you're considering Mr. Furnace for a heat pump installation or any HVAC work, DO NOT hire them. They will take your money, fail to deliver, and leave you chasing them for answers.

    J & S Heating And Air Conditioning - Photo

    J & S Heating And Air Conditioning

    (1 review)

    Service Fire Place: Called this company for resolving Fireplace issue. The guys came and mentioned…read morethat they need some parts which they can't source so I should call the Fireplace company. Later after many months I get a invoice of $161.59 for the service. I just do not understand why should I pay $161.59 for a service that they couldn't resolve the issue. I could pay them for coming and inspecting but $161.59 for just inspecting is crazy ridiculous fee. The owner is very rude, unreasonable and unfair. Just stay way from this company. You will be robbed of your hard earned money for no service. After reading other reviews I realized others had similar experiencing. They must have purchased few good reviews they have. Don't believe those good reviews.

    From the owner: J & S is a factory authorized Carrier dealer serving Niagara since 1956. Our technicians have the…read moreexpertise to service all makes and models of furnaces and air conditioning 24 hours, 7 days a week. You can expect an expert and honest diagnosis of your home or business to assess your needs. If you are looking to buy a furnace, central air conditioning, ductless air conditioning, a heat pump, thermostat or any accessory for your furnace or air conditioner, we will provide you with options to best suit your needs. We have options for all budgets. You can now pay for your new furnace, air conditioner, or water heater on your gas bill!

    Go Green Plumbing - Photo

    Go Green Plumbing

    (4 reviews)

    We have been renovating our house over the last two years and Go Green Plumbing has been such a big…read morepart of it. We have built an additional bathroom, moved sinks, moved toilets, added individual shutoffs to our water lines, installed an ice maker, and so much more. Go Green Plumbing's staff have been so wonderful to work with. They are on time, great communication, and work efficiently. If you're looking for an experienced and helpful plumber Go Green Plumbing is who you need!

    So I had a leaking faucet. I was pretty sure it's a washer, but I know nothing about plumbing, so I…read morecalled in for a quote. They came out, free of charge. Point in their favour, and that makes it 2 stars. They quoted me $600. They said that replacing a washer wouldn't help, because they needed to do more, because the inner workings would be damaged by now. It was a small leak, I didn't have the money, so I waited a month and saved up. It became a big leak, so I figured I would replace the washer as a stopgap measure. Looked up a video on youtube. took me 5 minutes to pull out the faucet. Took me 20 minutes to run to walmart and buy a $0.50 washer. Took me another 5 minutes to replace the faucet. The inner workings were pristine brass. No lime, no corrosion, no scratches. The faucet doesn't leak. So while they were polite, prompt, and courteous, this was a blatant attempt at gouging me - I ask for a washer to be replaced, they tell me they need to replace the whole faucet? No thanks.

    Metro West Gas & Appliance Installation - Barbecue installation

    Metro West Gas & Appliance Installation

    (7 reviews)

    Warning: Do not hire this firm. Four years ago, the owner of this firm installed a gas stove in my…read morehome. He charged me over $1,100. This week, another technician who repaired the stove pointed out that a plate was not covering the electrical wiring behind the stove's kick plate. So, for four years, my family and I were using a GAS stove with exposed wiring just behind the kick plate. The owner came by today with a "colleague" to "investigate." His colleague admitted that a plate should cover the exposed wiring. Rather than admit this grievous oversight, the owner offered up this absurd explanation: Someone else removed the plate in the four years since the original installation. No one removed the plate. No one. Why would anyone do that? He also claims that he installed a shut off valve. I have asked the TSSA to launch an investigation. Save yourself the risk and trouble my family has unknowingly endured for four years. I urge you to choose another contractor. The owner will no doubt respond to this warning with denials and accusations. You can believe him if you want to but, if you do, you will regret it.

    Nick did an amazing job running a gas line for my bbq. He provided a quote quickly, did a phone…read moreconsultation and answered a bunch of my questions over email. He did a very clean install, ensured it was hooked up safely and did a check of my water heater as well. He checked the meter and painted the rusted piping from the gas company. He was in and out with his assistant and was extremely friendly. I highly recommend him for all your gas needs!

    Brian Easton Hvac - hvac - Updated May 2026

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