We needed to have our furnace and water heated bonded because the work wasn't done during…read moreinstallation. Darryn responded quickly to my request for a quote, was available to come the following day, and did the work quickly. Couldn't ask for more!

All Heat - was great. Howard came to our house as promised and fixed our AC unit. The price was…read moregood and we going to keep calling Howard for all our HVAC needs. Thanks again !

Two weeks ago we had a Mr. Furnace rep in to check our hot water tank. His name was Robin, and…read morevery mannerly and knowledgeable tech. Hi pointed out that the controls were finished and too expensive on this tank as it was 13 years old and it there is no knowing how long the tank would last at this point. He felt worse that I that it was time for a new one. He gave us a quote and we then got another quote and it was $700 more. We called Mr.Furnace back and asked them to take on the job. At the same time I let their office know that we wanted Robin to get credit for the sale as we found him honest and caring. Such a pleasant person. David B.

Unfinished Installation, No Follow-Up - Extremely Disappointed…read more We purchased and installed an air conditioner from Mr. Furnace, and unfortunately, the experience has been deeply disappointing. When we first spoke with the salesperson, we were told that someone named "Insto" would return within a week to complete the remaining work. However, as of today--more than a month later--nothing has been finished. The job site was left incomplete, as you can see in the attached photo, and no one has followed up or contacted us to schedule a proper finish. We've been left completely in the dark and feel abandoned. We trusted this company based on their reputation, but this level of service is unacceptable. We sincerely hope Mr. Furnace sees this and takes action--not just for us, but to ensure other customers don't go through the same frustrating experience.

Service Experts?? Never again!…read more Called in for service as the water pipe feeding the humidifier pad of my furnace was running non stop. A very friendly and helpful technician was dispatched within an hour of my call. He quickly diagnosed that the solenoid valve needed replacing. Price for the part was $260 dollars but it was not in stock and I would have to wait 3 days to get it. I was quite taken back by the price of the replacement part and decided to wait and see if I could locate one myself at a lower price. Technician made an adjustment to the saddle valve an left after charging me $ 239 dollars for the call. Still nothing was resolved. A few days later, frustrated and unable to source a new solenoid valve, I decided to reinstall the "defective" one. To my amazement, it took care of the problem! This was indeed a very expensive lesson! I was quoted a outrageous price for a part that was not needed and was overcharged for a very basic adjustment. Lesson learned: "Service Experts":never again!!!

The woman who answered the call was so incredibly rude and seemed completely uninterested in our…read morebusiness. There is no way that we would go with this company because of her.

Service Fire Place: Called this company for resolving Fireplace issue. The guys came and mentioned…read morethat they need some parts which they can't source so I should call the Fireplace company. Later after many months I get a invoice of $161.59 for the service. I just do not understand why should I pay $161.59 for a service that they couldn't resolve the issue. I could pay them for coming and inspecting but $161.59 for just inspecting is crazy ridiculous fee. The owner is very rude, unreasonable and unfair. Just stay way from this company. You will be robbed of your hard earned money for no service. After reading other reviews I realized others had similar experiencing. They must have purchased few good reviews they have. Don't believe those good reviews.

From the owner: J & S is a factory authorized Carrier dealer serving Niagara since 1956. Our technicians have the…read moreexpertise to service all makes and models of furnaces and air conditioning 24 hours, 7 days a week. You can expect an expert and honest diagnosis of your home or business to assess your needs. If you are looking to buy a furnace, central air conditioning, ductless air conditioning, a heat pump, thermostat or any accessory for your furnace or air conditioner, we will provide you with options to best suit your needs. We have options for all budgets. You can now pay for your new furnace, air conditioner, or water heater on your gas bill!

We have been renovating our house over the last two years and Go Green Plumbing has been such a big…read morepart of it. We have built an additional bathroom, moved sinks, moved toilets, added individual shutoffs to our water lines, installed an ice maker, and so much more. Go Green Plumbing's staff have been so wonderful to work with. They are on time, great communication, and work efficiently. If you're looking for an experienced and helpful plumber Go Green Plumbing is who you need!

So I had a leaking faucet. I was pretty sure it's a washer, but I know nothing about plumbing, so I…read morecalled in for a quote. They came out, free of charge. Point in their favour, and that makes it 2 stars. They quoted me $600. They said that replacing a washer wouldn't help, because they needed to do more, because the inner workings would be damaged by now. It was a small leak, I didn't have the money, so I waited a month and saved up. It became a big leak, so I figured I would replace the washer as a stopgap measure. Looked up a video on youtube. took me 5 minutes to pull out the faucet. Took me 20 minutes to run to walmart and buy a $0.50 washer. Took me another 5 minutes to replace the faucet. The inner workings were pristine brass. No lime, no corrosion, no scratches. The faucet doesn't leak. So while they were polite, prompt, and courteous, this was a blatant attempt at gouging me - I ask for a washer to be replaced, they tell me they need to replace the whole faucet? No thanks.

We were extremely pleased with the quick service and the quality work done for use by Brian Easton…read moreHeating and Air Conditioning. Thank you Kevin and Aaron. I had anticipated a long slog because most of the work was done in my attic amid the 30 plus inches of insulation! But having eliminated most of the problems before climbing into the insulation swamp, Kevin climbed out having repaired what had to be fixed. All for a reasonable price! Thank you again. BB

Our hot water tank needed replacing. When my husband called them, they said about $1,000.00. He…read morewas busy at work and said go ahead. IT WAS UNDER WARRANTY FROM THEM! They charged us $1,150.00 in labour to replace it...it took about three hours. Wish I made almost $400 an hour! TOTAL RIP OFF! Neither us or our company will be using them again!

We needed a water heater replaced in our rental home but were not in town to find someone. We…read morefound Michael on Yelp and he was available and willing to go to the site on a Saturday. After purchasing the water heater and having it delivered, we arranged for him to install the next day. According to the tenant, he arrived, got right to work and they had great hot water by the evening. Would definitely call him again.

From the owner: Reliable honest opinions broken down in simple terms so anyone can understand their equipment.read more