We chose Hop on Hop Off because of the flexibility. They have many stops and you can choose how to…read morespend your day. Many others only give you an hour per stop but we had so much time to do what we wanted. Bonus, the tour guides Lewis and Dominique are amazing! They help you customize your day. They are also a wealth of knowledge. I enjoyed the stories they told while on the bus. I highly recommend taking this tour!

If you're looking to explore just about all of Banff's greatest sights in one day...then this is…read morethe PERFECT tour for you. Not to mention you get to do it all without having to worry about driving or parking! If you're not already sold, which you should be, then keep reading along for all the tour highlights. Our two tour guides were Dominique and James and our bus drivers were Bobbie and Jeff. All of them were absolutely delightful. Dominique and James were extremely knowledgeable about Banff, it's history, it's wildlife, and the surrounding areas. They kept the bus rides entertaining and lively. Jeff and Bobbie were great animal spotters and helped us to see a fox on the morning drive and two elk on our return trip. I also spotted a black bear on the morning drive. We opted to do the full day excursion, leaving on the first bus and returning on the last. This was perfect for us to get able to see everything we wanted to. Started the day at Johnston canyon where we hiked to the top of the falls. This was a quick turnaround time so not everyone was able to make it to the top, but still a beautiful spot even if you don't go all the way up. Once done here we continued on the Bow Valley Parkway and took a stop to take in the views of Castle Mountain...an absolutely majestic sight! Next we were onto the Lake Louise ski gondola, where we rode the gondola to the top and had lunch. There was probably enough time to hike, but not enough time to have a leisurely lunch and hike. We opted for the leisurely lunch as we didn't want to have any bear encounters. Here we did see a black bear as we rode the gondola back down. Next up was Moraine Lake, due to one of the buses getting stuck behind a train we stopped in Lake Louise to pick up some others that we're heading to Moraine Lake, but it was a quick trip. At Moraine Lake we had about an hour, enough time to walk up the rock pile, enjoy the view for some time, and walk the shoreline a little bit. Next stop was Lake Louise, we were here for just under an hour. We walked around the shoreline and enjoyed some time in the fairmont hotel. This route didn't give us enough time to hike here, but they did have another schedule you could follow if you wanted to spend more time doing the hikes here or possibly even canoe. After a stop back at the Lake Louise ski gondola to pick up the last of the group, we headed back to town. It was truly an amazing experience and I'm so happy we booked it. We visited Banff without a car and there's no way we would've been able to see some of these places had we not done this tour. So happy this exists and would definitely book it again if I ever visit Banff again.

Fred was hands down the best tour guide we've ever had! He…read morereally made our first day in Banff special and unforgettable. We loved his enthusiasm and the super interesting way he conveyed the history of the incredible sights we saw on this tour. We also loved the authentic dress, jazz music, and whole atmosphere. I can't say enough good things about Fred, please give that man a raise!

It was fine. Just not what I expected and I don't understand why the seating was assigned the way…read moreit was. ‍ I think I just had higher expectations. So, my experience. ~2 Families of 3 in 2 rows of 4 seats, 1 couple in the back row of 4 seats, someone reviewing our driver took up 3 seats in the back by herself, while 4 adults, 2 couples, not together, were all crammed in one seating area that seats 4. So I guess it could have been worse and the vehicle completely booked, but at least then the seating would have made sense. There was also a couple open seats in the front but who knows maybe due to the broken window and or safety laws they are not used. Idk. ~The photos and reviews I've seen, I expected to be standing up and or out of the vehicle more. We mostly just drove by places. If you are on the right, you can roll down your window and try to take pictures, most of what they point out is on the right. If you're on the left, your window doesn't go down and if you're packed in, you can't really move around too much. ~I believe we were able to stand up 2 times. ~We got out of the vehicle once, we're treated to champagne glasses of a local sparkling water. ~I was looking forward to the view of the Fairmont Hotel but we drove by so fast it wasn't worth trying to get my camera ready so be prepared for that photo if you're looking forward to it. ~Listening to the history of the area was nice but it would probably be more comfortable on a bus tour. If you just want to cruise around in a cool open top vehicle, you're good! Enjoy!

Very informative visitors center. Staff is friendly and helpful. Great first stop when visiting the…read morearea to get acquainted with the surroundings. They can help you figure out what sites are best for you, and help you book adventures. They have clean restrooms and souvenirs for sale. They even have a stamp for those of us with National Park passport books! Would recommend.

An old school auditorium from 1939 is now the Parks Canada Info Centre. Lots of maps and websites…read morepresented by friendly knowledgeable, volunteers, The information center is next to St Paul's Church on the corner of Wolf and Banff Avenues.

Snowy Owl Sled Dog Tours exceeded my expectations and provided me with a bucket-list experience…read morethat will be a lasting memory. Upon arrival, we were greeted by Motorhead (retired sled dog). He was so friendly, sweet, and engaging. The shop space is open and offers a slue of gift shop items and rentable gear (snow boots and snow pants are a must!). Clean bathrooms are available because once you get to the top of the mountain, there are only porta-potties. I loved my dog team (Ghost, Poblano, Ivar, Mayday, Gomez, and Kannicky). They are definitely professionals and they commit to running. However, when we had some breaks, they were very sweet and enjoyed positive affirmation and pets. Driving the sled is more physically intense than I expected. You will need to do some running up the hill with the dogs. However, the thrill of the experience, wind in your hair, and breathtaking views is beyond words. In my experience, Snowy Owl treats their dogs well. I appreciate their use of colored collars to signal whether the dogs are shy or overly friendly. One of my tour guides for another excursion affirmed this sentiment as well and spoke of them in high regards. This is a must-do experience (expensive, but well worth it). Also, 2 printed photos available at the end for $50 canadian dollars. They will also transfer a digital file and I found this to be well worth it.

This was SO MUCH fun. Unbelievable scenery. The guides were totally fantastic. The dogs are super…read morecute and loveable.

Buffy our tour guide made the trip! she was an incredible source for all info for the flora, fauna…read moreand Banff history! she was right about taking the gondola trip! Thankyou Discovered Banff tours for having incredible employees! The Entrekin's

We had a terrible experience with Discover Banff Tours and would never book through them again…read more We booked a dog sledding excursion for 6 people, including our family and our friends visiting from San Diego. We paid nearly $1,400 in full for 2 sleds, submitted all required guest information right away (weights, ages, etc.), and even received an email confirming that everything had been received and that we were fully confirmed for Tuesday at 2:00 p.m. Then on Monday afternoon, less than 24 hours before the excursion, they called asking for the same information all over again. We told them we had already submitted it and had the confirmation email to prove it. After putting us on hold, they came back and admitted there had been a miscommunication on their end and that the person who handled our booking failed to enter our information properly. Because of their mistake, our reservation was given away to someone else. So after taking our money, confirming our booking, and making us think everything was locked in, they left us with no dog sledding tour and no real solution on the only day that worked for our group. They did offer us Friday, but that did absolutely nothing for us because we leave Thursday and our friends fly home Wednesday. That is exactly why we booked this in advance the previous Friday. The kids were already excited for this experience, and we were left scrambling at the last minute trying to find another company because of their mistake. The only thing they could really offer was a refund or to push other excursions we had no interest in. That's not customer service -- that's damage control after they failed to do their job correctly. This was extremely unprofessional, careless, and a huge inconvenience during a family trip. Avoid the middleman and book directly with the actual dog sledding companies.

Overpriced and overhyped. The staff and food are lovely but the scenery was not as expected and our…read moreseating was an emergency window view - so basically obstructed viewing. Do yourself a favor and drive.

Wonderful train trip through the Canada Rocky Mountains. Excellent staff and great service. Loved…read morethe two day trip. Food was delicious. Open bar!! Worth the upgrade to Gold leaf . More comfortable than first class on an airline. If your looking for a train trip look into the Rocky Mountaineer.

GREAT Tour & the guides were informative & answered all our questions. It was a great learning…read moreexperience as well. Thank You!

I like fun and this was definitely a fun time. From boarding to leaving the ship ride was about an…read more1 hour and a half. My wife and friends enjoyed the whole experience. For me, anything or event that encourages picture taking is perfect. The views on Lake Minnewanka were perfect. This should be on everyone's 'must see / do list' Remember you are in a National Park, so you must get a parking pass for the park...or you WILL get a ticket. Luckily... we came by bus tour. No cars to worry about. The staff at the Lake are amazing from the moment you arrive. You can hike trails, rent canoes or kayaks or take the boat ride. Dress warmly, as it gets cold in the winter months and the water is NEVER warm! Our wonderful guide made sure to explain that to us. There was a nice vibe between the crew and visitors. Another nice piece to this trip. This was simply relaxing and what else could you be looking for on a vacation than to do something that puts a smile on your face and allows you to sit back and relax. It was nice to stand outside the back of the boat and enjoy the view. Their only restriction was to keep the count no higher than eight. Even with a full boat it worked out just fine. I can't recommend this delightful boat tour enough and encourage all to take it if time permits. KUDOs to the team at theLake Minnewanka Cruise

We did a two-hour e-bike tour with Bike Banff and really enjoyed it! It was a fun, easy-going way…read moreto see the more forested side of Banff and explore spots many tourists miss. Our guide was knowledgeable and gave great tips. The only suggestion would be to add headsets so we could hear the guide while riding--it would make the experience even better. Highly recommend for a unique and low-stress activity in Banff!

Great bike tour today with Briar and Hannah! Lots of great information about Banff. Highly…read morerecommend!