Such a gem in the neighborhood. Never had a bad experience there. I will always pick Brewster…read moreShipping Center over returning packages at a major retailer. Also- in my many trips there, surprisingly- I never had a problem with parking.

From the owner: Call today for free quote.read more

I rented a car trailer in Pittsburgh and was set to drop it in NY State. I received confirmation of…read morethe drop location via email and text. Later, I was given another locatiin Brewster NY, not my original drop off. I called the Brewster location and explained this to Dawn. She told me that it was "too bad" and i HAD to drop off at her location or i was going to "F**k up another customers reservation. I asked her why this was my problem.. her response was.. I am the largest Uhaul dealer in the area and you have to do what I say. Without a doubt the rudest, nastiest rental experience i have ever had.

I own a moving company and needed another truck. I reserved one 2 weeks in advance, but when I got…read morethere, they had nothing available. I struggled to find another truck last minute and was unsuccessful. Very very unprofessional. I tried calling to book rentals afterwards twice, and both times, they had nothing. Even weeks in advance. They said their commercial clients get first options.. Then why be open to the public or other businesses. Very frustrating. I 100% don't recommend going there.

Reserved a truck weeks in advance to use for a flea market. They call the afternoon before and say…read morethey have no trucks, ensuring I don't have time to make any other plans. Do not, under any circumstances, do business with this place.

This was the second time we used this location to put a hitch on a vehicle but this was my first…read moretime going. I had THE BEST experience! It started with me walking in with a stroller and having an employee stop in his tracks, walk backwards, and go out of his way to prop the door open for me and my cumbersome stroller. Then I was greeted by Tony, who is such a breath of fresh air. I met Dennis, who knows exactly what he is doing when it comes to installing hitches. They had me out in 1 hour and their personalities were SO enjoyable to engage with. They even payed attention to my baby. I highly recommend going to this location because they get the job done well and they are super people! Thank you guys.

One of the worst U-Haul locations in CT period…read more 75 Division Street in Danbury, CT IMO are a bunch of crooks. Take a close look at your credit card. They will overcharged you. They charged almost 2 hours of tow hitch install work when in fact it was 15 mins. I'm disputing the charges with my CC. I do not recommend this specific location. They also do not answer the phones and/or having you holding for hours. Go elsewhere you won't regret it.

DO NOT RENT IN THIS PLACE:Three times I have requested the refund (one by phone and two by email)…read moreof the reservation made on February 25, for March 13 and canceled the following day February 26. I have not received a response from the company. By phone one of their employees "Mike" told me that they did not "refund". I explained to him that he had not informed me of this policy, which is also not in the rental contract that had been sent to me, therefore, since it was not in writing, it was illegal to keep, the money of a service that they had not provided; they have the legal obligation to inform in writing in the moment of the rental of this absurd policy. I also told him that I did not accept that they would give me credit for a next time since this had been a necessity for only once. They have not given me an answer, they have not refunded the money to my account, I also fear that this company that literally steal from customers put at risk the information that I gave them from my credit card. I await the immediate solution of this inexcusable and arbitrary situation at the earliest.

A++++++..Great place. Staff goes above and beyond to accommodate. By far the best rental agency…read moreI've ever used. I'm currently renting a car from them and the rates an service are by far the best. There have been a couple times when I couldn't make it to pay because of working late, and staff was completely understanding and I was able to come in the following day to pay. Would recommend highly.

Will never go back to this place. Adamant about getting insurance info, then turn around and give…read moreus their worst truck, bad shape with horrible breaks. They did nothing but profile us. I was ready to walk out of there but my husband decided not to. Will never go back. Brewster's much better and their staff is more respectful to the customers. Just because you do it with a smile doesn't make it any less obvious. Shame on you guys.

I had an excellent experience dealing with Erica at Ness! She is professional and helpful! She…read moremade it very easy to deal with my issue, and was super efficient.!

They suck at driving. Doesn't use blinkers when swapping lanes. No mud flap on trailer. Swerving in…read moreall the lanes, Must have been on the phone!