Got cut while I was getting my nails done. Within 2 days I had bad infection. I called and there…read morewas no response about my injury.

Came in for a gel mani pedi and the older lady i got was rude. She was rushing me and didn't do a…read moregood job. She kept telling me to stop moving my fingers (I was completely still) and she was getting frustrated which was uncomfortable. It got so bad that the owner came over and finished my nails while they were talking loudly (it seemed like it was about me). She cut two of my cuticles and they started bleeding as well. I left the salon with polish on the skin around a few fingers. I don't think they properly sanitize their tools, I watched them rinse the tools with pedicure water. Disgusting!

Meaghan always does an amazing job. She is friendly and always ensures I am comfortable with how…read moremuch is being cut off and what is being done to my hair. Everyone there is friendly and attentive. Wouldn't go anywhere else!

Cute and clean hair shop. Conveniently located off 22…read more Marina always gets my blonde exactly how I want it. I don't even show her any pictures. I just say a few details and tell her I trust her.

What a hidden gem in Brewster!…read more I was in desperate need of a serious pedicure and couldn't take it anymore. Also, nothing is worse than not having your toes polished in the middle of summer. I know, such a drama queen haha. I woke up this morning in the mood to treat myself to a pedi and with so many options it can sometimes feel very overwhelming if you haven't found your go to spot. Called up a random spot and right away from the voice of the person on the phone (I think she's the owner) I knew this would be a great place to try. I was able to be fit in within a couple of hours of calling and it was SO easy to book a pedicure. As soon as you walk in the same person is ready to great you with a smile. She might be wearing a mask but her smile radiates through. I got there a little early but within moments of waiting and fun music playing in the background, time flies here. Sitting in their comfy pedicure chair with a back massage was just what I needed to relax. The water was at the perfect temperature and she listened to me wanting it warmer and even the shape and length of the nails. This pedicure was so detailed and exactly what I needed. My toes look brand new and I love how easy it was to pick my color. You sit down, pick from their nail color swatch and sip on your favorite little drink. Coffee, soda or water. The sprite was the perfect pick me upper. Bottom line, awesome spot, incredible technicians and super detail oriented pedicure.

I've been a customer here for years (manicures, pedicures, eyebrow waxes, etc.) but my recent…read moreexperience was very disappointing. I scheduled a cheaper appointment than normal to do a nail buff and clearly heard "2 o'clock" on the phone--I even repeated it back while adding it to my calendar, and my husband heard it too. At 12:10 I received a frantic call asking where I was, and when I said I'd be there at 2, I was told 2pm had "already passed." This was obviously a misunderstanding (she said "two" but meant "twelve"), yet instead of acknowledging the mistake, I was told it was MY fault and I had to pay a $20 cancellation fee. This felt unfair, especially since I've often been left waiting 30 minutes or more for appointments here in the past. It seems the salon values their time and money more than their customers'. My nails usually come out average, and the prices are higher than other salons that provide the same--or better--results. Between the lack of respect, inconsistent service, and now being penalized for their error, I won't be returning.

Made a 3:30 appointment with my friend and they didn't start until 5:00!!! They kept saying 5…read moreminutes over and over. And twice took 2 walk ins before us (walk ins with no appointment). I was getting a pedicure, she was getting a gel manicure. They were rude when asking her what she currently had on her nails. She had regular gel polish and they had her waiting over an hour with foils on. Then they tried to file my nails and I told them I wasn't getting a manicure she asked to see my nails and commented "hmm...." RUDE! So after an hour they sit me in a pedicure chair. Had to wait another 30 minutes before someone actually came over. They had my friend come sit next to me (while she continued to have her nails soak, since 1 hour wasn't long enough apparently) and started to fill her pedicure tub. She reminded them she wasn't getting a pedicure and they said "are you sure?" as they held her foot and looked at her current pedicure. I don't know why they couldn't remember she was just getting a manicure and I was just getting a pedicure. We had to tell them more than once. And each time we said no they were rude about it. We didn't walk out of there until 6:15. I would expect to be in and out for a simple pedicure within 1 hour, especially with an appointment. Never expected it would take 2 hours and 45 minutes! I do NOT recommend this nail salon

I read these reviews and I realize that they are over a year old. But anyway. I've been coming here…read morefor a number of years. I think it did have a name change within that time. My experience has always been. 1- I never have to wait and I try to go every week 2- the staff is always pleasant - for Wooley who are not used to Asians-their mannner seems brusque. But I find they are the same in every salon. The language barrier exacerbates this sense but I don't ever take it personally. 3- their prices are amazing for what you get 4- their pedicures are better than what I've paid $200-300 for in high end salons. 5 - All the supplies are clean and sterile. Never had an issue 6- chairs are comfortable and they recently got brand new ones. I go on weekends and I go early. Maybe it gets crowded and people have to wait. It's the nature of the beast. If you like their service but hate to wait, change the time you come. Its like when people bang a restaurant for the wait time but disregard the great food. Good things take time. 7- if they smudge a nail or make an error they take the coats off and they start over. It rarely happens but I've never walked out with anything less than perfect nails.

So excited to finally try this nail salon. I've gone to the location in New Fairfield before so…read moreafter a long winter my feet desperately needed some TLC. I called and Cai was so nice and accommodating scheduling me within the hour and I'm so glad he did. Anna did my pedicure and not only was she quick but she was thorough and finished me off with a bit of a neck and shoulder massage as my toes dried. The space is very vibrant and there are so many stations, you can get services here anytime, walking in but also pretty quickly. They work hard and get you in and out. All the pedicure stations have massage chairs and I love that they use the plastic protector for the bowls. Every single pedicure tool is newly opened and previously sanitized. All of the scrubbing tools and brushes are also brand new. Only thing that would be nice is if they offered bottled water (even seltzers) or water served in something different than styrofoam cups. IMO It just takes away from the experience. Great location to get your nails done!

I just moved to the area and have been to Horizon Nails 2x. Both times my nails came out great. I…read moreused to always get acrylic but switched to UV Gel since they do not offer acrylic. Lena is awesome and quick! She makes sure to ask if I want them shorter, if i like the shape, and if the length/color is good before continuing. It was a great experience. They accept card, however they made me pay twice! Which is why I am giving 3/5 stars. I tapped my card and then their machine turned off. My chase bank app showed me I was charged. Instead of being understanding. The guy at the desk insisted I would have to pay again and just come back to get a refund if both went through at a later time. This is very hard to do! I work. I had a day off and because of your mistake I have to come back to try and fight for my refund when I already paid!? very unprofessional. Instead of paying $55 I was charged $110 not including tip!! The owner wasn't even in, no one offered to call her. I was just told well here is a receipt and come back if you need a refund! After this I would go back bc overall my nails and the experience during the process was awesome, but I would be careful if paying card. Make sure you dont get charged twice.

I made an appointment nearly a week in advance of my graduation. I got there this morning and Jina…read morewas no where to be found. I called but there was no answer.

I have been going to Gina's nails for 22 years. They have always been one of the cleanest nail…read moresalons, one of the most accommodating nail salons and one of the most pleasant places I've been. I have never felt uncomfortable or unwelcome! And my nails always come out looking great. The prices are very fair!

I have been a client of Jennie's for years now. She is so talented! She is artistic and always has…read morethe most creative and fun ideas. Her nail art and designs are amazing...she has tons of colors to choose from, and I always get tons of compliments! She offers great advice and suggestions to keep my nails looking their best. I always look forward to my nail appointment with Jennie! Most recently, she did adorable Valentine's Day nails for me. Obsessed! -Cathy

Jenny is the absolute best! She is the best at nail art, great detail, friendly, doesn't rush, her…read morestation is spotless, clean tools, long lasting perfect nails, and makes your visit very relaxing! Call today for an appointment!!!

One of the worse pedicures I've ever had. This girl didn't removed any cuticle, barely left my…read morecallus remover to work. Let's don't talk about the manicure