1. Brenda & Billys Aviary

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Delray Beach, FL

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Brenda & Billys Aviary

5.0 (7 reviews)
Closed • 11:00 am - 6:00 pm

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2 months ago

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8 months ago

Helpful 3
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2 years ago

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Billy F.

Thank you very much!!!!

Helpful 4
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2 years ago

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Billy F.

Helpful 2
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2 years ago

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Billy F.

Helpful 3
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2 years ago

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Billy F.

Thank you very much, we are always here to help or answer questions!!

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2 years ago

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Billy F.

Thank you!!!

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People searched for Bird Shops 109 times last month within 15 miles of this business.

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Brenda's Birds - them admitting all their wrong doing but that no one would know because I "can't record someone without consent"

Brenda's Birds

(83 reviews)

Excellent Customer Service Did a great job with our quaker…read moreparrot We will definitely continue to go there

SCAM!!! Thank god I paid with my credit card and they…read morerecovered my money after reviewing the evidence. Now, they continue their unethical behavior, lying even tho I have laid out all the evidence for every one to see! They should be ashamed and apologizing right now. At least now this complaint, as well as the other bad reviews she already has on BBB, are going to stay there for everyone to be warned. Even though business pay a fee to get accreditation from BBB they still can become ineligible if enough people report them, so always file your complaints. I have all the phone calls and all the proof that they are the negligent ones, I spent 20 days dealing with this bird, begging them to step in, paying for vet bills, not sleeping. They lied about the bird, the food he was eating, and only after threatening with lawyers they took the bird back but let it die and then refused to give me my money back! They should have taken care of this bird from the day they were made aware that they had messed up (a few days after I had him) which I also have the moment this happened it on a recorded conversation. Instead "Urban" instructed me to run before "it dies" to the vet to "save the bird" I invite you to read my complete essay on BBB, look at all the documents and pictures and you be the judge of who's lying here. It's a shame I can't post phone call conversations here. Like I said I have several phone recordings and videos that prove -they know -they are lying. At this point I'm going to be reporting them for animal cruelty as well. Because by their actions I can clearly see they are not going to change.

Golden Cockatoo - Playtime with Blue & Gold Macaw.

Golden Cockatoo

(71 reviews)

This place was amazing but what really made it more amazing were Debbie and Heather. I grew up on a…read morehorse farm and have also owned animals in the house since I was a child. For the past year I've been strongly considering buying an African Grey or a Cockatoo however am being very strategic and doing all of my homework before. Since I don't have much experience handling birds I decided to go to the Golden Cockatoo with my friend yesterday (who has experience owning birds) and I'm very happy I did. It was towards the end of the day when the staff was doing a lot of cleaning from a busy Saturday and hand feeding many of the baby birds. Debbie and Heather dropped everything they were doing (while still feeding the baby birds) to offer so much incredible information. The best part was they were so willing to let me handle any bird that was available for sale and that had the correct temperament for a novice bird person to get experience which of course made me fall in love with a 4 month old African Grey. You could tell they were extremely passionate about exotic birds as well as super knowledgeable. They were extremely helpful and truly made my experience what I was wanting and of course I've been thinking about this beautiful African Grey since I left. I would highly recommend the Golden Cockatoo as well as asking for Debbie or Heather. Extremely wonderful experience. Of course the gorgeous birds help but these ladies really made me feel at home and I left 100% feeling more comfortable and wanting one of these gorgeous birds in the very near future. Thank you Debbie and Heather. I'll definitely see you soon.

This place is amazing. I love their birds. They have an unbelievable selection. I love the people…read more They're totally into their birds. Everything's clean and the birds are happy.

Exotic Bird House - SunConures @ExoticBirdShopMiami

Exotic Bird House

(6 reviews)

We are absolutely devastated by what happened and feel obligated to share our experience so other…read morefamilies can make an informed decision before purchasing a bird here. We previously purchased a Green Wing Macaw from this shop, so when they had a Blue and Gold Macaw available, we trusted them enough to buy another. We had been visiting this baby since hatch day. They kept her for approximately six months, beginning in February, and during that time we visited her well over 15 times. As the months went by, we became increasingly concerned about how long they were keeping her. It seemed unusually long, and during several visits she appeared frail. We trusted their experience and believed they would never send a sick bird home. About two weeks ago they finally called and said she was ready. We picked her up and brought her into a home that was fully prepared for her. She had her own room-sized cage, constant supervision, and all the love in the world. We are experienced macaw owners and watched her very closely every single day. Exactly one week later, on Tuesday morning, we found her lying on the floor of her cage, unresponsive. My husband sped to the nearest emergency veterinarian while I performed CPR on her the entire drive, praying there was still a chance to save her. There wasn't. The emergency avian veterinarian told us she had a pre-existing illness that had been progressing for quite some time. They explained that even if we had gotten her there immediately, her chance of survival was only about 0 to 2 percent because the disease had advanced too far. Hearing those words completely shattered us. The hardest part is knowing we only had this beautiful bird for seven days after the shop had cared for her for roughly six months. We cannot say what they knew, but based on what the emergency veterinarian told us, we are left with serious questions about how a bird suffering from such a significant illness was released as healthy. Since her passing, we have reached out to the shop looking for answers. Our texts have gone unanswered, and we have been completely avoided. That lack of communication has made an already heartbreaking situation even worse. We waited six months for this bird. We visited her constantly. We prepared everything for her arrival. Instead of decades together, we got seven days before having to perform CPR on a macaw we already considered part of our family. If you decide to purchase a bird from this shop, please protect yourself and the bird. Request complete veterinary records, ask about disease testing, and have the bird examined by an independent avian veterinarian immediately before or after bringing it home. Do not rely solely on verbal reassurance. We would never wish this experience on anyone. Losing a companion animal is heartbreaking enough. Losing one after only a week because of what an emergency veterinarian described as a long-standing illness is something we will never forget.

I recently had a cockatiel land on me while out walking. I've owned birds in the past and knew…read moreenough to tell that this bird belonged to someone. I wanted the owners to have a chance at getting their bird back so I posted on many sites that it was found. While I could not keep the bird or feed it, the Exotic Bird House offered to keep the bird until the owner picked it up. They were lifesavers!!!

Brenda & Billys Aviary - birdshops - Updated October 2026

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