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Bastrop, TX

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Brenda Abbott Floral Design

4.2 (25 reviews)
Open • 10:00 am - 5:00 pm
Updated over 3 months ago

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Lack of professionalism. Lack of empathy. Lack of ownership for failures. Brenda Abbott continues to prove that my review was 100% accurate.
Rebekah T.

A Little Mistake That Cost a Bride $2,000 I am the bride as you might imagine, with the venue I chose, Brenda Abbott's day of coordination was included in the price. Once I discovered this, I decided to just hire her entirely for floral arrangements as well as a full service coordinator (not just day of coordinator). I hired her with plenty of a heads up: 1 year before the wedding. What came next surprised me. Below is a breakdown of the Floral Service AND the Full Service Coordination as there were multiple issues with Brenda Abbott's ability to live up to her promises. Floral Service: 1. Her quote was 4 TIMES every single other floral quote I received, even with the same type of flowers and arrangements. 2. When I reached out about it being out of budget, she proceeded to tell me to "remove items from the quote" instead of working with me on the pricing. The quote included basic arrangements, nothing special so removing items would've been bridesmaid bouquets. 3. Items I requested due to the preferred colors, were immediately shot down as "you don't want that". 4. Don't fall for the "only florist in Bastrop" statement. You can hire florists from Austin and YOU'LL SAVE THOUSANDS. Full Service Coordination Service: 1. Brenda lacked the ability to remember large details or retain information. 2. She was not proactive in anyway shape or form. 3. For someone that says she has "years of experience coordinating weddings" she definitely doesn't have the mentality to ensure a Bride that has NEVER had a wedding before is setup for success. 4. There is no proactive communication on timeline of events, i.e. "What to be prepared for at the 1 year before, 6 months before, 3 months before, day of marks." 5. She did NOT show up the day of the wedding. She didn't even have her assistant prepared for the day of. I was asked basic questions at 8:30AM on my wedding day that should've been asked weeks before. 6. Brenda has zero empathy or even a care about you as a person. I had to ask her 3 TIMES to remove my mom from the list of "attendees", "family members that walk down the isle" as she passed away 5 years ago. tl;dr If you made it this far and just want a short and sweet warning here it is: --- DO NOT USE BRENDA ABBOTT FOR ANY OF HER SERVICES, YOU WILL BE STRESSED FROM HER LACK OF PROFESSIONALISM. ---

Tabitha H.

I don't even know where to begin. We had our wedding at the red rock vineyards and the pkg included flowers done by Brenda abbott. I sent all my pics over of what I wanted my flowers to look like. the colors were completely wrong, they were wrapped in ribbon not burlap like I wanted and For what we paid and what we got were definitely not what we paid for. Thankfully Angela from red rock vineyards did an amazing job and fixing the mistakes that were made.

We needed a last minute arrangement for a funeral service. The piece absolutely exceeded our expectations. We would use them again in a heartbeat.

Brenda's work for my wedding!

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7 years ago

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4 years ago

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4 years ago

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9 years ago

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Brenda A.

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9 years ago

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Brenda A.

Thank you Sara! Most appreciated!

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4 years ago

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10 years ago

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Brenda A.

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6 years ago

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8 years ago

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9 years ago

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Brenda A.

Thank you Amy. It was our honor to assist.

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16 years ago

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9 years ago

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14 years ago

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9 years ago

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10 years ago

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13 years ago

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12 years ago

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16 years ago

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9 years ago

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Brenda A.

Thank you Miguel! It is always a pleasure working with you!

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12 years ago

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Brenda A.

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12 years ago

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10 years ago

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10 years ago

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Brenda A.

Thank you Summer! We appreciate you!

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14 years ago

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Ask the Community - Brenda Abbott Floral Design

Review Highlights - Brenda Abbott Floral Design

“Jennifer went out of the way to work with me on the delivery and when I had a question, she went above and beyond what I expected.”

Mentioned in 2 reviews

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Buyer beware If you're in the hunt for a sewing machine do…read morenot go to Hobby lobby! I purchased a sewing machine Took it home sounded like a lawnmower returned it to the Hobby lobby with everything intact receipt in hand When the manager said they do not take back sewing machines that have been opened I informed him that how was I to know if it worked if I don't open it He replied with that store policy And that it was on the receipt I said I'd rather the receipt it says exchange or store credit upon manager approval He says that it's only for the quick stitch singer which is a handheld one So you would take back a handheld machine sewing machine that is under $20 but I purchased $180 sewing machine receipt in hand and I can't even get an exchange or store credit he then gave me a number for the corporate office that called me this morning they informed me yet again of the statement that it is store policy I informed the lady from the corporate office that 90% of your clients are females women single mother's grandmother's teachers etc. I wasn't asking for my money back I understand the concept of purchasing an item and not being able to refund the money be that as it may a store credit should be available to me But it was not I have worked for Hobby lobby previously a year ago I know the ins and outs of the Hobby lobby But the manager that I've always worked always put customer service in front of the needs of the corporate office be that store credit I assumed this manager was in compliance to do the same but he was not I left Hobby lobby Bastrop Texas very disappointed of my outcome even after complaining to the corporate office nothing on my behalf was done I'm stuck with a sewing machine that I paid $180 which I can't even look at I live in an RV in the sound of a very loud sewing machine echoes in my tiny little RV so the only recall I have is to sell it at a pawn shop and hope that I would get half of the money that I paid for it I've always enjoy buying merchandise from Hobby lobby and will continue to do so in spite of the outcome of my situation I understand that it wasn't the store manager's fault or location But at the end of the day it is corporate America that has their footprint on everything the CEO David Green I was told is the only one that can change the policy I doubt that he would be interested in a disabled widow woman from Texas and her complaint about a sewing machine that was not up to her standards.. so I have nowhere to complain other than posting it on social media in this platform yelp and hope that someone will read it and understand my predicament and perhaps I save someone else the aggravation of trying to return a sewing machine to the corporate office of Hobby lobby to my understanding there are a Christian company that is why they don't open on Sunday.. if this is true be a Christian and listen to the people that are your customers truly listen to them because if the shoe was on the other foot and I was corporate America and I received an email stating their concerns about a merchandise that I sold them and wasn't offered a solution other than the word policy that I would be kind enough to listen to it and rectify the situation by offering them store credit which I don't think my $180 would put the company in the black so David Greene CEO of Hobby lobby change your policy when it comes to a sewing machine give the customer a day notice one day if the machine isn't working or there's a problem with it be that a noise or wasn't up to their standards one day notice to return the merchandise fully intact with everything that belongs to it he can always resell it as open merchandise but you wouldn't lose a customer's respect, but gain the confidence that they can do some future shopping and spend more money isn't that work every company wants a returning customer spending more money even the way the economy is right now... anyway these are just my thoughts mine alone perhaps someone else have the same idea another grandmother or someone doing sewing on the side can walk into a hobby lobby store and purchase that sewing machine and not have to worry that an open box means no return change your policy sir because it makes absolutely no sense I will close my statement by saying I will be praying for you to change your policy have a good day good day!

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Brenda Abbott Floral Design - florists - Updated October 2026

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