Called bremners, explained water heater had started leaking They were here within a couple of hours, on a Sunday. Friendly, worked quickly and efficiently. Have used them several times in the past and will continue to. read more

Called prior to Covid to replace leaking toilets, 4 in total...charged me $400, within 6 months they were leaking again, called for them to come back but I cancelled due to scheduling, called to reschedule in a few months, but it was after 12 months of original service so they said the warranty on the work expired...they were leaking so bad I had them come in again and charged me another $300...a year later two are still leaking...horrible service and attitude towards the whole issue...I wouldn't recommend them ever! read more

Did Reno's in my kitchen ad called them to install my sink . It came out of the wall 3 times and all 3 times they had to come back and fix their mistake they charged me . To fix their mistakes . Then threatened small claims Over 300 . I didn't want to pay u til I got to speak to someone about it because the fact they kept messing up , they should have been responsible to come fix it . Do not recommend read more

We called Bremner as a new customer because our furnace had stopped. April said she would send out someone today. And Don was there by 1:00 p.m. This technician was thorough and knowledgeable and figured out that the boiler had stopped talking to the "nest". He also replaced the outdoor sensor. In addition, he pointed out a few other things that would help us save fuel. But most importantly, he took the time to explain everything with patience and kindness. Bremner has been added to our "who to call" list. Thanks Don and April. read more

Adam (The Owner) from bremners called and left me a voicemail to tell me that he thought my review below was unfair, that he did send me a quote that I obviously didn't receive and that it didn't matter anyway because he didn't want the job. I'm absolutely gobsmacked that the owner of this company would act so petty and childish. If he did try to send me a quote that I did not receive I would have changed my review. Instead, he acted like a petulant child and threw a hissy fit. I called the company to let the receptionist know I would be leaving a review about the response and now bremners is trying to call me back a few times. I'm sure this company employs competent plumbers, but if anything went wrong, dealing with the owner would be an absolute nightmare. AVOID THIS COMPANY AT ALL COSTS. ORIGINAL REVIEW: I emailed the company to get a quote on installing a basement bathroom. I had a budget of several thousand dollars but it involved jackhammering the concrete floor. They emailed me back in a few days and we set up a time to meet to get a quote. The young fellah that showed up seemed to hum and haw about the job and did not seem interested in it at all. He said he would take the week to put together the numbers and get back to me. That was a month ago and I am still waiting to hear from him. It must be nice to be so busy that you don't have to bother answering clients who don't have perfect easy jobs. It just seems unprofessional to not follow-up when you said you would. read more

over charge for services, refuse to take accountability for issues with their work, and owner is rude.

We've had to call a plumber twice in the past couple of years. The first time we had first contacted another company, and their solution was to rip out walls to find the cause of the problem. Luckily, we contacted Bremner's for a second opinion and they solved the issue without having to rip out walls. And just recently they repaired a leak promptly and efficiently. read more

I recently had Bremners come to my home for a plumbing problem. When I was handed the bill I was shocked. The bill included additional charges like a truck fee, tool fee, and shop supplies fee, amounting to nearly $100 on top of the charges to do the job. They also charged me for nearly double the time it actually took to do the job, which included their travel time (time they're not even at the jobsite). And they sent two plumbers to do a job that easily one could have done. I was there the entire time and one of the two plumbers did nothing but stand around. So not only did I pay for double the manpower necessary, I was billed for nearly double the amount of time necessary to do the job. In fairness to the plumbers themselves, they were friendly and helpful while at my property. I recently sent an email to Bremners management, asking to review the bill and contact me, in the name of fairness. I haven't heard from them. No surprise, I guess. This bill was a great example of a company "nickel and dime-ing" customers and overcharging for the work they do. read more

Didn't show up when promised, didn't call to say they were running late. When I called to cancel, they weren't even apologetic.