The best massage I've ever had. I've felt better ever since and plan to see Abbie again.read more

Abbie is absolutely the best massage therapist I have ever found. She understands how the body is…read moreinterconnected and quickly finds the root source of the pain, then knows how to work it out. If you find yourself in pain, whether it be in the shoulders, back, or legs, go see her. She is in demand, so you may to wait a bit before she has availability, but it is worth it!

Pro: Walk ins accepted…read more Cons: I ordered the 30 min body and 30min foot massage combo and I definitely didn't get the full hour. I verified this by checking the time on the receipt. On top of not getting the full hour, she left the room 3 times during the massage to do other things. The body massage itself was good. The foot massage was terrible. You could tell she was just waiting for it to be done and kept doing the same ineffective things over and over. I wish I would have spoken up. Writing this review so someone else doesn't waste their money.

I was able to book a same day appointment. Place was clean and friendly. Best massage I never had…read more Plan to go back monthly. The new customer price got me in the door but willing to pay full time!!!

hands down, Excellent is the best massage available! I have been a client for over a year and I…read morereceive treatment at 3 week intervals to maintain my body so I can consistently deliver professional services at my own labor intense job. I guarantee this service provider(Irene) is knowledgeable, professional and experienced, extremely. many chronic symptoms of wear and tear on my body have shown definite improvement over the past 14 months. The massage space is lovely, parking is a breeze ... fantastic central and accessible location. I couldn't be happier with my massage therapist!

I've known Irene for about 5 years and was blown away with her work when I received a massage from…read moreher in her Seattle office in 2016. I've been getting massage for over 15 years and am very selective with who I see. She has the magic touch and is very intuitive and knows her anatomy. She has heart and passion for her work and loves her clients. I moved back to the east coast in 2019 and on several occasions wished that she were closer so I could see her on a regular basis. I have not found a massage therapist here quite like her as my expectations are high! She has the whole package. Professionalism, care, experience, heart, knowledge, intuition and much more. Anyone who can call her a friend and regular massage therapist is very blessed. Book an appointment with Irene and you will be so glad you did.

I bought my sister a gift certificate of $180.00 for her birthday to enjoy a massage at Rapture…read more When she was filling out the form they asked her to provider her pronoun. This was not an optional question however it should be since its personal. She declined to answer the question online and by doing so could not complete the form. She went to Rapture in person on her appointment date to fill out any forms needed for the massage. She's been to spas before so she knows the routine is pretty straight forward when you're there. In this case however, it was not. While there she was told by a Rapture employee that she would have to answer the question and disclose her pronoun that she prefers. She explained to them that this is not necessary and that she doesn't feel comfortable disclosing this information to them or to anyone else for that matter. Rapture declined service due to this unnecessary, and what should be optional question to answer. They literally told her that they can't provide a massage service that has already been paid for through a gift certificate because she wouldn't disclose her pronoun preference. The employee also said this was required in case of an emergency. What emergency service would actually care or even ask what someones pronoun is? They don't. Furthermore, Rapture didn't even offer to refund the GC even though they weren't providing the service. The least they can do is provide a refund. That would be the descent thing to do. Not decline service and keep the money. Rapture, I have issued a charge back on to my credit card for services not provided.

I've recently been trying to navigate the health care system, and it has been challenging and…read morepainful. Like many others, I have been overwhelmed by our current social context, work, and trying to assist my kids with schooling at home. Time for self-care, right? (Insert sadness). I started work earlier today, moved meetings, and left early, so that I could make this appointment. Needless to say, I was looking forward to some compassionate, skillful care. (Insert more sadness). I arrived five minutes early as instructed. Knocked and waited. Knocked and waited. An individual come to the door and explained that she was part of another business and asked me to wait while she checked with Carol downstairs. She came back shortly and explained that my appointment had been cancelled? Pardon me? "Yeah, your email didn't work, so your appointment was cancelled." "My email?," I asked incredulously. "Yes," she confirmed. Stunned, I went back to my car to check my email. After all, I may have missed the cancellation email. After searching my email, there was no cancellation email. Instead, there were THREE emails, including one from yesterday, affirming my appointment (photo below). This is advertised as a woman owned, minority business, and it's on the Hilltop! I was looking forward to supporting this business. Miscommunication happens, client error happens, we all miss the mark sometimes. I get it. Those things do not and should not define this business--but the mark was missed today. You could have helped to correct some of this by: (1) ensuring you cancel appointments, to be considerate of other's time. (2) It would have been a small, but kind gesture to come to the door, meet me yourself, and explain. The lack of the aforementioned has left me even more weary and feeling unvalued as a potential client. (Super sad). Yelp fam, have any suggestions for therapeutic massage in the Tacoma/Lakewood/Steilacoom/University Place/Fircrest area? Please send me a private message.

They are terrible and overcharge. I do not recommend do not go here. They will bug you for more…read moremoney after paying a nearly 80 dollars for a "massage" and they offer " additional service"

The staff here is very welcoming to all individuals and professional. I had a horrible stomach…read morecramp that was leaving my lower torso absolutely stiff and unable to bend. The masseuse was very talented in identifying the pressure point and relieving the tense muscle. By the time i left I was feeling like a new man. In fact I was even more in a better mental state that my marriage problems started to resolve naturally with my now clear mind away from my muscle cramp. Thank you staff you are talented!

Given the work I do, recent life transitions, & old injuries I have (!), I aim to get in for a…read moremassage often to help reset often. I was looking for something affordable and close by, and settled on Epic Massage. Like most local chains, it can a be a hit or miss. This place had an online scheduler so I was able to find a day and time that worked well for me. Once I arrived, the person (owner?) seemed confused but got me set up in a room where I waited about 10 minutes before someone came in. At the end, I showed her the email confirmation which I think helped confirm they have online scheduling, but they prefer walk-in or a phone call. Great massage, she definitely could tell right off the bat where my trouble spots were or what sort of occupation I had! A little more chatty than I hoped but the massage was a good start in the right direction in feeling better. Not sure if I will return given the lady was a bit handsey but it seems like a place that has a lot of regulars there! Maybe the others who work there are great too!

Excellent value for a top-notch massage. For over 15 years I've visited many massage therapists of…read morevarying skill and effectiveness. A few months ago I discovered Epic Massage, and my half-dozen visits with Kai so far have been revelatory! She has provided the most healing, comprehensive, and satisfying massages I've ever experienced. I now consider myself a committed regular customer. With easy scheduling online, a relaxing, peaceful atmosphere, and no-nonsense professionalism - I am happy to support this small, family-owned business, and hope others do as well.

Renate is super personable! I enjoyed my massage and will be coming back! She made sure I was…read morecomfortable and talked me through her process. Thank you Renate!

"The moment Renate touched me, I knew she had the skill I was looking for to massage injured…read moremuscles and relieve my pain. Besides being delightful to work with, the benefits of her massage have brought healing to me." S. Boucher

I genuinely felt like I was floating after getting a 1 hour massage here.. I even almost fell…read moreasleep! I have been having back issues since a car accident a few months ago and truly my back hasn't felt this loose in MONTHS! I will be coming back biweekly. Susan and Bella are amazing! Everyone was so sweet and welcoming. HIGHLY recommend.

Rlos did my massage today and it was exactly what I needed. Her techniques were unlike any I have…read moreexperienced during other massages. I recommend.

Okay, no kidding, this guy is bar-none the best! I have seen well over 100 massage therapists (not…read morean exaggeration) over the years and take extremely deep pressure-so, needless to say, I'm a tough one to please. This guy knows the body, understands the anatomy and physiology of how our systems work and will pick up on spots you didn't know were affected. His office is clean, peaceful and decorated exceptionally well. He is not at all what you would expect in such a good way. He does do promotional prices so call and ask-worth every penny! Derick will give you the most thorough, most therapeutic and professional massage session you will ever have. I felt 100% comfortable every step of the way and loved his sense of humor! Would recommend him above anyone I've tried in this state. Give him a try because you won't go anywhere else after seeing him.

Can't speak on the quality of their massages, im just writing this review to let everyone know…read morethey've actually moved their business out of Washington state.

Called on Valentine's day around noon wanting to get 2 specials one for me and my husband- at the…read moretime this special was 45 minutes foot massage and 45 minutes body massage with hot stones and aromatherapy. Was able to come in fairly quickly after calling which was awesome especially for last minute on Valentine's Day ! I asked for a female masseuse for my session and they very quickly and respectively accommodated my request :) For the foot massage it's one big room but it's sectioned off with partitions, so you might hear other or see people walking around but I didn't mind or really notice, when the 45 minute foot massage was over they politely escorted us to a more private area to for the body massage. They let us choose our level of pressure for our session (medium or hard massage) The experience was absolutely lovely, we left feeling refreshed and relaxed. We will come back this was absolutely worth the price -- Cash preferred

Massage was nice, however in the middle of the massage, they tapped me on the shoulder and asked me…read moreif I'd like to add 15 more minutes for $100, I told her that I just wanted the special which was $89 and she said no 15 more minutes, $100. I said no again and then they did it anyways. They did the same thing to my boyfriend. I went in for 2 $89 massages and left spending over $200 before tip. When it came time to tip, I added my selection from their machine mine you the options are 20%, 25% or 30%. She had the audacity to tell me it wasn't enough and then point to the tip message and say that's all? Won't be coming here again. I'd caution anyone who comes here that they will basically force you to spend more money and then make you feel bad for not tipping what they felt they deserved.