They are terrible and overcharge. I do not recommend do not go here. They will bug you for more…read moremoney after paying a nearly 80 dollars for a "massage" and they offer " additional service"

The staff here is very welcoming to all individuals and professional. I had a horrible stomach…read morecramp that was leaving my lower torso absolutely stiff and unable to bend. The masseuse was very talented in identifying the pressure point and relieving the tense muscle. By the time i left I was feeling like a new man. In fact I was even more in a better mental state that my marriage problems started to resolve naturally with my now clear mind away from my muscle cramp. Thank you staff you are talented!

They never fail. I always leave here feeling brand new. Thank you David for tending to these…read moreknots!! I will return and ask for him again

Their foot massage and back massage! They approach you calmly and ask what do you did and what…read morehurts and target those areas and leaving stress free and relaxed!

Closed, went twice on two seperate occasions during sign's business hours and it was always closed!read more

If I could give this place a zero star I would. The massage wasn't good, rushed when I went to tip…read morethe lady, she said it wasn't enough and that she worked hard and she really didn't. It was $70 and I tipped $20 and she complained. Please don't waste your money here, it's terrible.

almost fell asleep in the lobby... that's how peaceful this place is…read more The lighting is dim, the energy is calm, and the staff are genuinely so kind and welcoming from the second you walk in. And listen... there's one woman there who absolutely beats the stress out of my body every single time--in the best way possible. If you like a massage that actually does something?? She's the one. Perfect mix of relaxing and therapeutic. I walk out feeling like a completely new person every time. 10/10 recommend

I got a one hour foot massage through ClassPass! It was so good, and I absolutely would come again…read more It's definitely a no frills environment. A hole in the wall type of massage location, but the massage was 1000% better than other more established places I've been to. The masseuse I had was thorough, and I felt very relaxed throughout the whole experience. English is a little limited here, but that didn't take away from the experience at all. I absolutely recommend! Don't forget to bring cash to tip your masseuse!

This place is amazing I am telling you it feels like a floating on a cloud... I went in today for a…read morefoot massage after having ankle surgery on March 11... I've missed this place so much and it was just as I had dreamed awesome! If you really want to treat yourself go for the 90 minute signature!!! See you

The massage was ok, but the promotional price was a lie. Attached below is the promotional price on…read moretheir website, and I showed the man when I walked into the appointment the promotional price of $45/hr. He looked at the screen on my phone for a long time, and then said ok. Also, note their sign on the street says $44.99/hr massage. After the massage when I went to pay, I had $55 cash ($45 for the massage and $10 for the tip), and then the man said "no, it's $70 for body massage" and pointed to their indoor sign with the prices. I showed him again the online promotional price they have on their website that I verified with him BEFORE we began the massage, and he said that was a very old promotion, and it's no longer available. Why didn't he tell me this when I showed him the image at the beginning of the appointment and he said "ok". I'll never go back. I don't mind paying the $70, but I do mind being lied to. Horrible customer service. And yes, I still paid him the $70/hr.

My friends and family have been telling me to go here for years and years, but I was never…read moreinterested. I am not body shy, and being around naked women does not bother me. I just had no desire to go until a few days ago when I booked a massage and got a day pass. I thought it would be a nice treat for myself. It was a wonderful amazing experience! All staff I met were friendly. Given a tour of the place when I checked in. Robe, towels, and cap also given at check in. My massage therapist was Alex. She is so tiny but got some real strong hands. This girl does NOT need a man to open a pickle jar. I went to the FIR rooms. I tried all 4 rooms, which have different temperature ranges. I then realized, I don't like hot rooms so I went to the cold room. The pool area which also have about 4 different pools with different temperatures ranges. I went for the cold pool, the temp says it was 60-65 degrees but I felt like it was a little colder than that. Overall, I fell in love with this place. I did not get to try their restaurant, but I will once I go back. They have water you can buy or you can bring in your own. Also, NO PHONES. Don't wait too long like I did, and give this place a try!

I'll be honest, this is one of the only day spas I've been able to find in the Tacoma/Puyallup…read morearea. My friend and I did go in on a Saturday and as expected it was extremely busy. The cons: I do not think I received the quality customer service that should be expected when being a first timer. When I checked in, I paid, did not receive any towels, bathrobe, or hair cap, so I had to go back to the front desk to get this because I didn't realize everything was needed when you get into the locker room. I also wasn't given a short tour or any kind of knowledge about what's available in the spa. There was a lot more options than I was aware of until another patron was kind enough to give us a tour and (shout out) Suzie let me know about the different options available after my scrub. The body scrub is a little in your face if you get the body scrub done in the pool area. If I were to get another body scrub, I would specifically ask to do it in the second room because there's a less traffic. As a first timer, it was definitely not something I expected, and I did not mean to stare, but holy crap what an experience. The services are a little pricey. I love getting facials but $90 for a 30 minute facial seems a little too pricey for myself when I currently already go to different spa to get my facials and it's about $120 for an hour facial. Might just be a preference, but, I will probably give Olympic Spa at least a chance to get experience their products and see if there's anything I really enjoy. Pros: You can literally stay all day. There is a restaurant that you can have lunch at and there are a lot of great options for you to do for the time that you were staying at the spa. I did the body scrub and was actually able to move my 6 o'clock appointment to 315 due to a last-minute opening. Suzie was amazing and tried to make me feel a little better about all the dead skin that was coming off of my body. The water options at the front have some great selections, however, they are $20 each. I bought one for each of us and I will be bringing that back with fruit inclusions for the future. Or DIY it and add some cucumber, strawberries, pineapple to your water to give it a real good relaxing vibe. And finally, it is a little strange when you are not used to seeing naked people, like ever, and seeing a room full of naked members. After 10 minutes though, you're used to it and it's pretty normal. I think the whole setting is set up for you to be your most comfortable self. And if you aren't comfortable with being butt, naked nasty your first time there, the quiet room, rooms, and cold room give you an option to keep your robot and still experience some of the amenities. Since there are obviously no photos/phones allowed in any of the spa areas, the only pictures I will be able to provide will be the food. Which is super convenient because it's in the spa and you just go in in your robe. I will definitely be returning. And I'm looking forward to my future adventures. Due to the customer service, which is one of the main things I look for in this type of service, I'll be giving it a three star review. However, when I go back, I will be reevaluating this review based on the customer service I experience at that time.

I called 3/12 to make an appointment for 3/13 at 10am I am sitting in front of the building and…read moreit's 10:05 no one is here. Their hours on their website state they are open at 9am , when I called yesterday the woman that answered also confirmed they open at 9. Why waste a customer's time... poor customer service !!!

Wow! I am SO glad I stopped here!!! I was a little skeptical because the lack of reviews but…read more1000/10! Me and my friend can not stop ranting and raving about our massages. I had Anna; she had Jack. Upon entering the place was clean, warm and welcoming. 20$ for an hour??!! The price is unbelievable. So be sure to tip well!!!! The massage was seriously one of the best I've ever had, and I get lots of massages. I will be coming back here at least once a week! Everything was perfect from beginning to end!!

Given the work I do, recent life transitions, & old injuries I have (!), I aim to get in for a…read moremassage often to help reset often. I was looking for something affordable and close by, and settled on Epic Massage. Like most local chains, it can a be a hit or miss. This place had an online scheduler so I was able to find a day and time that worked well for me. Once I arrived, the person (owner?) seemed confused but got me set up in a room where I waited about 10 minutes before someone came in. At the end, I showed her the email confirmation which I think helped confirm they have online scheduling, but they prefer walk-in or a phone call. Great massage, she definitely could tell right off the bat where my trouble spots were or what sort of occupation I had! A little more chatty than I hoped but the massage was a good start in the right direction in feeling better. Not sure if I will return given the lady was a bit handsey but it seems like a place that has a lot of regulars there! Maybe the others who work there are great too!

Excellent value for a top-notch massage. For over 15 years I've visited many massage therapists of…read morevarying skill and effectiveness. A few months ago I discovered Epic Massage, and my half-dozen visits with Kai so far have been revelatory! She has provided the most healing, comprehensive, and satisfying massages I've ever experienced. I now consider myself a committed regular customer. With easy scheduling online, a relaxing, peaceful atmosphere, and no-nonsense professionalism - I am happy to support this small, family-owned business, and hope others do as well.

Purchased a 90-minute massage from this business but have been trying to call to book an…read moreappointment and no one answers. There is also no system to leave a message, so no way to request a call back or follow-up. 3 stars (not 1) because I didn't actually receive poor service, I just have received no service at all, having been unable to connect with the business. I hope that they decide to set up some kind of answering service or at least a voicemail to prevent loss of business in the future. I'd like to support our local businesses over the "chains" but when they don't give a dependable way to be contacted - especially after you've already paid for a service - it is extremely difficult to do so.

Worst Massage Ever. Dirty…read more Uncomfortable. Bad service Bad massage. Save yourself time and drama and go elsewhere . There is a reason they are so inexpensive. They are terrible!!