Pro: Walk ins accepted…read more Cons: I ordered the 30 min body and 30min foot massage combo and I definitely didn't get the full hour. I verified this by checking the time on the receipt. On top of not getting the full hour, she left the room 3 times during the massage to do other things. The body massage itself was good. The foot massage was terrible. You could tell she was just waiting for it to be done and kept doing the same ineffective things over and over. I wish I would have spoken up. Writing this review so someone else doesn't waste their money.

I was able to book a same day appointment. Place was clean and friendly. Best massage I never had…read more Plan to go back monthly. The new customer price got me in the door but willing to pay full time!!!

They never fail. I always leave here feeling brand new. Thank you David for tending to these…read moreknots!! I will return and ask for him again

Their foot massage and back massage! They approach you calmly and ask what do you did and what…read morehurts and target those areas and leaving stress free and relaxed!

I bought my sister a gift certificate of $180.00 for her birthday to enjoy a massage at Rapture…read more When she was filling out the form they asked her to provider her pronoun. This was not an optional question however it should be since its personal. She declined to answer the question online and by doing so could not complete the form. She went to Rapture in person on her appointment date to fill out any forms needed for the massage. She's been to spas before so she knows the routine is pretty straight forward when you're there. In this case however, it was not. While there she was told by a Rapture employee that she would have to answer the question and disclose her pronoun that she prefers. She explained to them that this is not necessary and that she doesn't feel comfortable disclosing this information to them or to anyone else for that matter. Rapture declined service due to this unnecessary, and what should be optional question to answer. They literally told her that they can't provide a massage service that has already been paid for through a gift certificate because she wouldn't disclose her pronoun preference. The employee also said this was required in case of an emergency. What emergency service would actually care or even ask what someones pronoun is? They don't. Furthermore, Rapture didn't even offer to refund the GC even though they weren't providing the service. The least they can do is provide a refund. That would be the descent thing to do. Not decline service and keep the money. Rapture, I have issued a charge back on to my credit card for services not provided.

I've recently been trying to navigate the health care system, and it has been challenging and…read morepainful. Like many others, I have been overwhelmed by our current social context, work, and trying to assist my kids with schooling at home. Time for self-care, right? (Insert sadness). I started work earlier today, moved meetings, and left early, so that I could make this appointment. Needless to say, I was looking forward to some compassionate, skillful care. (Insert more sadness). I arrived five minutes early as instructed. Knocked and waited. Knocked and waited. An individual come to the door and explained that she was part of another business and asked me to wait while she checked with Carol downstairs. She came back shortly and explained that my appointment had been cancelled? Pardon me? "Yeah, your email didn't work, so your appointment was cancelled." "My email?," I asked incredulously. "Yes," she confirmed. Stunned, I went back to my car to check my email. After all, I may have missed the cancellation email. After searching my email, there was no cancellation email. Instead, there were THREE emails, including one from yesterday, affirming my appointment (photo below). This is advertised as a woman owned, minority business, and it's on the Hilltop! I was looking forward to supporting this business. Miscommunication happens, client error happens, we all miss the mark sometimes. I get it. Those things do not and should not define this business--but the mark was missed today. You could have helped to correct some of this by: (1) ensuring you cancel appointments, to be considerate of other's time. (2) It would have been a small, but kind gesture to come to the door, meet me yourself, and explain. The lack of the aforementioned has left me even more weary and feeling unvalued as a potential client. (Super sad). Yelp fam, have any suggestions for therapeutic massage in the Tacoma/Lakewood/Steilacoom/University Place/Fircrest area? Please send me a private message.

The best massage I've ever had. I've felt better ever since and plan to see Abbie again.read more

Abbie is absolutely the best massage therapist I have ever found. She understands how the body is…read moreinterconnected and quickly finds the root source of the pain, then knows how to work it out. If you find yourself in pain, whether it be in the shoulders, back, or legs, go see her. She is in demand, so you may to wait a bit before she has availability, but it is worth it!

Purchased a 90-minute massage from this business but have been trying to call to book an…read moreappointment and no one answers. There is also no system to leave a message, so no way to request a call back or follow-up. 3 stars (not 1) because I didn't actually receive poor service, I just have received no service at all, having been unable to connect with the business. I hope that they decide to set up some kind of answering service or at least a voicemail to prevent loss of business in the future. I'd like to support our local businesses over the "chains" but when they don't give a dependable way to be contacted - especially after you've already paid for a service - it is extremely difficult to do so.

Worst Massage Ever. Dirty…read more Uncomfortable. Bad service Bad massage. Save yourself time and drama and go elsewhere . There is a reason they are so inexpensive. They are terrible!!

Different people may get different service but my masseuse knew my hip was messed up. If you can…read moretranslate what you need to mandarin (I used an app on my phone) or you have someone who speaks good English it helps. I have a tough time finding someone who can work my lower back strong enough to lower my pain and sciatica. This was my first time in and I wasn't disappointed.

Seriously, this is my third time here, the service is very good and the massage service is very…read moregood, they will know what is wrong with me and focus on fixing it, so I will come back to this place is really good!!

This place is amazing I am telling you it feels like a floating on a cloud... I went in today for a…read morefoot massage after having ankle surgery on March 11... I've missed this place so much and it was just as I had dreamed awesome! If you really want to treat yourself go for the 90 minute signature!!! See you

The massage was ok, but the promotional price was a lie. Attached below is the promotional price on…read moretheir website, and I showed the man when I walked into the appointment the promotional price of $45/hr. He looked at the screen on my phone for a long time, and then said ok. Also, note their sign on the street says $44.99/hr massage. After the massage when I went to pay, I had $55 cash ($45 for the massage and $10 for the tip), and then the man said "no, it's $70 for body massage" and pointed to their indoor sign with the prices. I showed him again the online promotional price they have on their website that I verified with him BEFORE we began the massage, and he said that was a very old promotion, and it's no longer available. Why didn't he tell me this when I showed him the image at the beginning of the appointment and he said "ok". I'll never go back. I don't mind paying the $70, but I do mind being lied to. Horrible customer service. And yes, I still paid him the $70/hr.

Shady massage joint that only wants to wank you.... Un-professional and dirty. Keeps asking for…read moremore tip. Blood on sheets.

Bait and switch! I asked price for deep tissue . When i got there she said the price was 30$ more…read moreplus i had to prepay her tip, and she decided the tip amt before even starting the massage. Have refused to go there since.